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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072
© 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 894
Smart Menu Card Using QR Code
Aishwarya Dhanawade1 Chinmayee Khavale2 Darshana Bhayde3 Poonam Sankpal4
1, 2, 3, 4Student
1, 2, 3, 4Department of Information Technology
1, 2, 3, 4Atharva College of Engineering, Malad West, Mumbai, Maharashtra, India.
--------------------------------------------------------------------***---------------------------------------------------------------------
Abstract - This proposed project uses a digital menu
card, which has many advantages over the conventional
approach, in place of physical menu cards. The user
experience of how modern people order food will be
significantly improved. We have developed a mobile
application that offers users a straightforward user
interface and lots of options when placing food orders. The
clients of the consumer and the management of the
restaurant will each have a unique set of interfaces. Then,
using a straightforward interface, they can quickly browse
the menu and choose the food of their choosing. Unlike
paper menu cards, the restaurant personnel may easily
change the offered dishes. This eliminates confusion and
considerably increases efficiency. Once the food has been
delivered, customers have the option to pay using a mobile
API. They can keep track of payments for and orders for
meals on the restaurant side of things. Both the user's and
the restaurant staff's experiences will be significantly
enhanced by this system. The system contains real-time
updated digital menu cards for every restaurant in the
database. This enables customers to choose meals in
accordance with their preferences and gives users an
overview of the foods that are offered in all eateries. The
application will fundamentally alter the hotel sector.
Key Words: User Interface, QR Code, Mobile API,
Digital Menu Card
1. INTRODUCTION
A smart menu card system using QR code is a modern
way of providing menu information to customers in
restaurants, cafes, and other food establishments. The
system works by generating a unique QR code for each
table or customer, which can be scanned using a
smartphone camera. Once scanned, the QR code directs
the customer to a digital menu that can be accessed on
their device. The digital menu typically includes images
and descriptions of the dishes, as well as pricing.
Customers can easily browse the menu and make their
selections without the need for physical menus or
interaction with a waiter or waitress. The hotel sector
will make a significant technological advance with the
completion of this project. This will make using the app
to order food easier and better. The app will have a
fantastic user interface, and ordering food will be quite
simple. This will facilitate speedy payments through the
app's built-in net banking features. Once effectively
implemented, it will save expenses for the restaurants
and draw clients by offering tempting menu prices.
Additionally, the menus will be updated in real-time,
making users aware of any modifications made to the
menu by the staff. The software will transform the
outdated practice of placing orders using paper menu
cards for the benefit of both customers and restaurant
personnel.
1.1 Advantages
1. Contactless ordering: With a smart menu card
system, customers can scan a QR code with their
smartphone and view the menu without
touching a physical menu card or interacting
with a waiter. This eliminates the need for
physical contact and reduces the risk of
transmission of germs.
2. Increased efficiency: A smart menu card system
can make the ordering process more efficient by
allowing customers to place their orders directly
from their smartphones. This can reduce wait
times for customers and improve table turnover
for restaurants.
3. Improved customer experience: A smart menu
card system can provide customers with more
information about the dishes, such as
ingredients. This can help customers make more
informed choices and provide a better overall
dining experience.
4. Easy to update: A smart menu card system is
easy to update, which means that restaurants
can quickly make changes to the menu without
having to reprint physical menus. This can save
time and money for restaurants and ensure that
customers have access to the most up-to-date
menu.
5. Marketing opportunities: A smart menu card
system can provide restaurants with
opportunities to market their dishes and
promotions to customers. For example,
restaurants can include pictures and
descriptions of their specials or offer discounts
to customers who scan the QR code.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072
© 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 895
2. MOTIVATION
Developing a smart menu card system using QR codes
can benefit both customers and restaurant owners,
providing a convenient and efficient dining experience
while also improving cost-effectiveness and data
insights. The primary objective of our design proposes
that instead of physical menu cards, we can use a digital
menu card that will provide a numerous advantage over
the traditional system. It will greatly improve the user
experience of the way modern people order food. We
propose to build a mobile application that provides
simple UI and great flexibility to users to order their
food.
The objective is to create different set of interfaces for
the consumer’s clients and the restaurant management.
Once the user logs in, he/she is to select the restaurant
they are in. Then they can browse through the menu
easily through a simple interface and select their choice
of dish. The available dishes can be updated easily by the
restaurant staff unlike the paper menu cards. This
greatly improves efficiency and removes confusion. Once
the food is delivered clients can choose to pay through
mobile API.
On the restaurant side of things, they can keep track of
food orders and payments. This system will greatly
improve the experience of both the user and the
restaurant staff. There will also be a common interface
for all the restaurants. The user just has to select the
particular restaurant outlets. To ensure that the app has
the digital menu cards of all the restaurants in the
database which will be updated real time. This allows the
user to get an idea about the dishes available in all
restaurant.
3. PROBLEM STATEMENT
Traditional restaurant menus have been widely used for
a long time, but they can pose several issues such as
contamination, maintenance, and lack of flexibility. With
the current COVID-19 pandemic, the issue of
contamination has become even more significant, with
the need to minimize contact between people and
objects. Therefore, there is a growing demand for a
smart menu card system that can provide a contactless
and efficient solution. One possible solution is to
implement a smart menu card system using QR code
technology. This system can allow customers to access
the menu using their smartphones by scanning the QR
code. It can eliminate the need for physical menus,
reduce contamination risks, and allow for more
flexibility in updating the menu. Competition in the
restaurant business has increased with advances in food
ordering techniques. The traditional food ordering
system is a completely manual process that involves
waiters, pen and paper contain errors in both writing
down orders and making calculations which makes it
difficult to track the sales record. Therefore, the problem
statement is how to design and implement a smart menu
card system using QR code technology that can provide a
cost-effective, reliable, and user-friendly solution for
restaurant owners and customers alike.
4. PROPOSED SYSTEM
Our proposed system uses a digital menu card, which has
many advantages over the conventional approach, in
place of physical menu cards. The user experience of
how modern people order food will be significantly
improved. We propose creating a mobile application that
offers users a straightforward user interface and lots of
options when placing food orders. For the restaurant
management and the consumer's clients, there will be
various sets of interfaces. The user must choose the
restaurant they are currently in after logging in. Then,
using a straightforward interface, they can quickly
browse the menu and choose the food of their choosing.
Unlike paper menu cards, the restaurant personnel may
easily change the offered dishes. This eliminates
confusion and considerably increases efficiency. Once
the food has been delivered, customers have the option
to pay using a mobile API. They can keep tabs on
payments and food orders for the eatery. The system
contains real-time updated digital menu cards for every
restaurant in the database. This enables customers to
choose meals in accordance with their preferences and
gives users an overview of the foods that are offered in
all eateries. The application will fundamentally alter the
hotel sector.
1. Menu Creation: The first step is to create a
digital menu. This can be done by creating a
website or mobile app that displays the menu
items, their descriptions, prices, and images.
This menu should be easily accessible and
editable by the restaurant staff.
2. QR Code Generation: Once the digital menu is
created, QR codes should be generated for each
menu item. These codes can be generated using
a QR code generator tool, which will allow you
to customize the design and information
encoded in the QR code.
3. QR Code Display: Once the QR codes are
generated, they can be printed and displayed at
each table or provided to customers as part of a
take-out or delivery order.
4. Customer Scanning: Customers can then use
their smartphones to scan the QR code at their
table or on their order, which will take them
directly to the digital menu on the restaurant's
website or app.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072
© 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 896
5. Ordering and Payment: Customers can browse
the menu, select items, customize their orders,
and place their order directly through the digital
menu. They can also pay for their order using a
payment gateway integrated into the website or
app.
6. Order Confirmation: Once the order is placed,
the restaurant staff will receive a notification
and can confirm the order details.
7. Order Preparation and Delivery: The restaurant
staff will then prepare the order and deliver it to
the customer's table or pack it for take-out or
delivery.
Fig 1: System Flowchart
5. RESULT
The following are the screens which are developed for
our project.
Fig 2: System QR Code Generator
Fig 3: System Homepage
6. CONCLUSION
The hotel sector will make a significant technological
advance with the completion of this project. This will
make using the app to order food easier and better. The
app will have a fantastic user interface, and ordering
food will be a breeze. This will also make it easier to send
rapid payments using the app's built-in net banking
features. When effectively implemented, it will save
expenses for the restaurants and draw clients by offering
tempting menu prices.
People will greatly benefit from this software because it
allows them to access restaurant menus from anyplace.
Additionally, the menus will be updated in real-time,
making users aware of any modifications made to the
menu by the staff. The software will transform the
outdated practice of placing orders via paper menu cards
for the benefit of both customers and restaurant
personnel.
10. REFERENCES
[1] Bhaskar Kumar Mishra, Bhawani Singh Choudhary,
Tanmay Bakshi., 2015, “Touch Based Digital Ordering
System on Android using GSM and Bluetooth for
Restaurants”.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072
© 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 897
[2] Kunal Gupta, Stuti Saxena., 2015, “Design and
Implementation of Wireless Menu Card”.
[3] Ni Hao, Ruan Ruolin, Yao Huan, Wu Aixia., 2017, “An
Economical Wireless Ordering System Based on
Bluetooth Technology Fuzzy Logic”.
[4] Guiling Sun, Qingqing Song., 2016, “Design of the
Restaurant SelfService Ordering System Based on ZigBee
Technology”.
[5] P. Lessel,M. Bohmer,A. Kroner,A. Krriger, “User
Requirements and Design Guidelines for Digital
Restaurant Menus ”, Oct2014
[6] Kirti Bhandge, Tejas Shinde, Dheeraj Ingale, Neeraj
Solanki, Reshma Totare, “A Proposed System for
Touchpad Based Food Ordering System Using Android
Application”, in International Journal of Advanced
Research in Computer Science & Technology (IJARCST
2015), Vol. 3, Issue 1 (Jan. - Mar. 2015).
[7] Nibras Othman Abdul Wahid (2014). "Improve the
Performance of the Work of the Restaurant Using PC
Touch Screen", in Computer Science Systems Biology
[8] Khairunnisa K., Ayob J., Mohd. Helmy A. Wahab, M.
Erdi Ayob, M. Izwan Ayob, M. Afif Ayob, “The Application
of Wireless Food Ordering System”, in MASAUM Journal
of Computing, Volume 1 Issue 2, September
[9] Sushmita Sarkar, Resham Shinde, Priyanka Thakare,
Neha Dhomne, Ketki Bhakare, “Integration of Touch
Technology in Restaurants using Android”, in IJCSMC,
Vol. 3, Issue. 2, February 2014, pg.721 – 728.
[10] S. Gebhardt,S. Pick,T. Oster,B. Hentschel,T. Kuhlen,
“An Evaluation of a Smart-phone based Menu System for
Immersive virtual Enviornment”, IEEE Symposium on 3D
user interfaces mar-2014,USA.
[11] Chinsha T C , Shibily Joseph .Aspect based Opinion
Mining from Restaurant Reviews, International Journal
of Computer Applications (0975 – 8887) [2]
www.tripadvisor.in
[12] E. Marrese-Taylor, J. D. Vel´asquez, F. Bravo-
Marquez, and Y. Matsuo, Identifying customer
preferences about tourism products Procedia Computer
Science, 2013.
[13] Bing Liu, Sentiment analysis and opinion mining,
Synthesis Lectures on Human Language Technologies 5
(2012), no. 1, 1-167.
[14] Ohana, Bruno, and Brendan Tierney. Sentiment
classification of reviews using SentiWordNet. 9th. IT & T
Conference. 2009.
[15] http://sentiwordnet.isti.cnr.it/.
[16] Minqing Hu and Bing Liu, Mining and summarizing
customer reviews, Proceedings of the tenth ACM SIGKDD
international conference, ACM, 2004, pp. 168-177.
[17] BrijalKharadi ,Ketan Patel. Opinion Mining of
Restaurant Review International Journal of Innovative
Research in Computer and Communication Engineering
Vol. 5, Issue 3, March 2017

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Smart Menu Card Using QR Code

  • 1. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072 © 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 894 Smart Menu Card Using QR Code Aishwarya Dhanawade1 Chinmayee Khavale2 Darshana Bhayde3 Poonam Sankpal4 1, 2, 3, 4Student 1, 2, 3, 4Department of Information Technology 1, 2, 3, 4Atharva College of Engineering, Malad West, Mumbai, Maharashtra, India. --------------------------------------------------------------------***--------------------------------------------------------------------- Abstract - This proposed project uses a digital menu card, which has many advantages over the conventional approach, in place of physical menu cards. The user experience of how modern people order food will be significantly improved. We have developed a mobile application that offers users a straightforward user interface and lots of options when placing food orders. The clients of the consumer and the management of the restaurant will each have a unique set of interfaces. Then, using a straightforward interface, they can quickly browse the menu and choose the food of their choosing. Unlike paper menu cards, the restaurant personnel may easily change the offered dishes. This eliminates confusion and considerably increases efficiency. Once the food has been delivered, customers have the option to pay using a mobile API. They can keep track of payments for and orders for meals on the restaurant side of things. Both the user's and the restaurant staff's experiences will be significantly enhanced by this system. The system contains real-time updated digital menu cards for every restaurant in the database. This enables customers to choose meals in accordance with their preferences and gives users an overview of the foods that are offered in all eateries. The application will fundamentally alter the hotel sector. Key Words: User Interface, QR Code, Mobile API, Digital Menu Card 1. INTRODUCTION A smart menu card system using QR code is a modern way of providing menu information to customers in restaurants, cafes, and other food establishments. The system works by generating a unique QR code for each table or customer, which can be scanned using a smartphone camera. Once scanned, the QR code directs the customer to a digital menu that can be accessed on their device. The digital menu typically includes images and descriptions of the dishes, as well as pricing. Customers can easily browse the menu and make their selections without the need for physical menus or interaction with a waiter or waitress. The hotel sector will make a significant technological advance with the completion of this project. This will make using the app to order food easier and better. The app will have a fantastic user interface, and ordering food will be quite simple. This will facilitate speedy payments through the app's built-in net banking features. Once effectively implemented, it will save expenses for the restaurants and draw clients by offering tempting menu prices. Additionally, the menus will be updated in real-time, making users aware of any modifications made to the menu by the staff. The software will transform the outdated practice of placing orders using paper menu cards for the benefit of both customers and restaurant personnel. 1.1 Advantages 1. Contactless ordering: With a smart menu card system, customers can scan a QR code with their smartphone and view the menu without touching a physical menu card or interacting with a waiter. This eliminates the need for physical contact and reduces the risk of transmission of germs. 2. Increased efficiency: A smart menu card system can make the ordering process more efficient by allowing customers to place their orders directly from their smartphones. This can reduce wait times for customers and improve table turnover for restaurants. 3. Improved customer experience: A smart menu card system can provide customers with more information about the dishes, such as ingredients. This can help customers make more informed choices and provide a better overall dining experience. 4. Easy to update: A smart menu card system is easy to update, which means that restaurants can quickly make changes to the menu without having to reprint physical menus. This can save time and money for restaurants and ensure that customers have access to the most up-to-date menu. 5. Marketing opportunities: A smart menu card system can provide restaurants with opportunities to market their dishes and promotions to customers. For example, restaurants can include pictures and descriptions of their specials or offer discounts to customers who scan the QR code.
  • 2. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072 © 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 895 2. MOTIVATION Developing a smart menu card system using QR codes can benefit both customers and restaurant owners, providing a convenient and efficient dining experience while also improving cost-effectiveness and data insights. The primary objective of our design proposes that instead of physical menu cards, we can use a digital menu card that will provide a numerous advantage over the traditional system. It will greatly improve the user experience of the way modern people order food. We propose to build a mobile application that provides simple UI and great flexibility to users to order their food. The objective is to create different set of interfaces for the consumer’s clients and the restaurant management. Once the user logs in, he/she is to select the restaurant they are in. Then they can browse through the menu easily through a simple interface and select their choice of dish. The available dishes can be updated easily by the restaurant staff unlike the paper menu cards. This greatly improves efficiency and removes confusion. Once the food is delivered clients can choose to pay through mobile API. On the restaurant side of things, they can keep track of food orders and payments. This system will greatly improve the experience of both the user and the restaurant staff. There will also be a common interface for all the restaurants. The user just has to select the particular restaurant outlets. To ensure that the app has the digital menu cards of all the restaurants in the database which will be updated real time. This allows the user to get an idea about the dishes available in all restaurant. 3. PROBLEM STATEMENT Traditional restaurant menus have been widely used for a long time, but they can pose several issues such as contamination, maintenance, and lack of flexibility. With the current COVID-19 pandemic, the issue of contamination has become even more significant, with the need to minimize contact between people and objects. Therefore, there is a growing demand for a smart menu card system that can provide a contactless and efficient solution. One possible solution is to implement a smart menu card system using QR code technology. This system can allow customers to access the menu using their smartphones by scanning the QR code. It can eliminate the need for physical menus, reduce contamination risks, and allow for more flexibility in updating the menu. Competition in the restaurant business has increased with advances in food ordering techniques. The traditional food ordering system is a completely manual process that involves waiters, pen and paper contain errors in both writing down orders and making calculations which makes it difficult to track the sales record. Therefore, the problem statement is how to design and implement a smart menu card system using QR code technology that can provide a cost-effective, reliable, and user-friendly solution for restaurant owners and customers alike. 4. PROPOSED SYSTEM Our proposed system uses a digital menu card, which has many advantages over the conventional approach, in place of physical menu cards. The user experience of how modern people order food will be significantly improved. We propose creating a mobile application that offers users a straightforward user interface and lots of options when placing food orders. For the restaurant management and the consumer's clients, there will be various sets of interfaces. The user must choose the restaurant they are currently in after logging in. Then, using a straightforward interface, they can quickly browse the menu and choose the food of their choosing. Unlike paper menu cards, the restaurant personnel may easily change the offered dishes. This eliminates confusion and considerably increases efficiency. Once the food has been delivered, customers have the option to pay using a mobile API. They can keep tabs on payments and food orders for the eatery. The system contains real-time updated digital menu cards for every restaurant in the database. This enables customers to choose meals in accordance with their preferences and gives users an overview of the foods that are offered in all eateries. The application will fundamentally alter the hotel sector. 1. Menu Creation: The first step is to create a digital menu. This can be done by creating a website or mobile app that displays the menu items, their descriptions, prices, and images. This menu should be easily accessible and editable by the restaurant staff. 2. QR Code Generation: Once the digital menu is created, QR codes should be generated for each menu item. These codes can be generated using a QR code generator tool, which will allow you to customize the design and information encoded in the QR code. 3. QR Code Display: Once the QR codes are generated, they can be printed and displayed at each table or provided to customers as part of a take-out or delivery order. 4. Customer Scanning: Customers can then use their smartphones to scan the QR code at their table or on their order, which will take them directly to the digital menu on the restaurant's website or app.
  • 3. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072 © 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 896 5. Ordering and Payment: Customers can browse the menu, select items, customize their orders, and place their order directly through the digital menu. They can also pay for their order using a payment gateway integrated into the website or app. 6. Order Confirmation: Once the order is placed, the restaurant staff will receive a notification and can confirm the order details. 7. Order Preparation and Delivery: The restaurant staff will then prepare the order and deliver it to the customer's table or pack it for take-out or delivery. Fig 1: System Flowchart 5. RESULT The following are the screens which are developed for our project. Fig 2: System QR Code Generator Fig 3: System Homepage 6. CONCLUSION The hotel sector will make a significant technological advance with the completion of this project. This will make using the app to order food easier and better. The app will have a fantastic user interface, and ordering food will be a breeze. This will also make it easier to send rapid payments using the app's built-in net banking features. When effectively implemented, it will save expenses for the restaurants and draw clients by offering tempting menu prices. People will greatly benefit from this software because it allows them to access restaurant menus from anyplace. Additionally, the menus will be updated in real-time, making users aware of any modifications made to the menu by the staff. The software will transform the outdated practice of placing orders via paper menu cards for the benefit of both customers and restaurant personnel. 10. REFERENCES [1] Bhaskar Kumar Mishra, Bhawani Singh Choudhary, Tanmay Bakshi., 2015, “Touch Based Digital Ordering System on Android using GSM and Bluetooth for Restaurants”.
  • 4. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 10 Issue: 04 | Apr 2023 www.irjet.net p-ISSN: 2395-0072 © 2023, IRJET | Impact Factor value: 8.226 | ISO 9001:2008 Certified Journal | Page 897 [2] Kunal Gupta, Stuti Saxena., 2015, “Design and Implementation of Wireless Menu Card”. [3] Ni Hao, Ruan Ruolin, Yao Huan, Wu Aixia., 2017, “An Economical Wireless Ordering System Based on Bluetooth Technology Fuzzy Logic”. [4] Guiling Sun, Qingqing Song., 2016, “Design of the Restaurant SelfService Ordering System Based on ZigBee Technology”. [5] P. Lessel,M. Bohmer,A. Kroner,A. Krriger, “User Requirements and Design Guidelines for Digital Restaurant Menus ”, Oct2014 [6] Kirti Bhandge, Tejas Shinde, Dheeraj Ingale, Neeraj Solanki, Reshma Totare, “A Proposed System for Touchpad Based Food Ordering System Using Android Application”, in International Journal of Advanced Research in Computer Science & Technology (IJARCST 2015), Vol. 3, Issue 1 (Jan. - Mar. 2015). [7] Nibras Othman Abdul Wahid (2014). "Improve the Performance of the Work of the Restaurant Using PC Touch Screen", in Computer Science Systems Biology [8] Khairunnisa K., Ayob J., Mohd. Helmy A. Wahab, M. Erdi Ayob, M. Izwan Ayob, M. Afif Ayob, “The Application of Wireless Food Ordering System”, in MASAUM Journal of Computing, Volume 1 Issue 2, September [9] Sushmita Sarkar, Resham Shinde, Priyanka Thakare, Neha Dhomne, Ketki Bhakare, “Integration of Touch Technology in Restaurants using Android”, in IJCSMC, Vol. 3, Issue. 2, February 2014, pg.721 – 728. [10] S. Gebhardt,S. Pick,T. Oster,B. Hentschel,T. Kuhlen, “An Evaluation of a Smart-phone based Menu System for Immersive virtual Enviornment”, IEEE Symposium on 3D user interfaces mar-2014,USA. [11] Chinsha T C , Shibily Joseph .Aspect based Opinion Mining from Restaurant Reviews, International Journal of Computer Applications (0975 – 8887) [2] www.tripadvisor.in [12] E. Marrese-Taylor, J. D. Vel´asquez, F. Bravo- Marquez, and Y. Matsuo, Identifying customer preferences about tourism products Procedia Computer Science, 2013. [13] Bing Liu, Sentiment analysis and opinion mining, Synthesis Lectures on Human Language Technologies 5 (2012), no. 1, 1-167. [14] Ohana, Bruno, and Brendan Tierney. Sentiment classification of reviews using SentiWordNet. 9th. IT & T Conference. 2009. [15] http://sentiwordnet.isti.cnr.it/. [16] Minqing Hu and Bing Liu, Mining and summarizing customer reviews, Proceedings of the tenth ACM SIGKDD international conference, ACM, 2004, pp. 168-177. [17] BrijalKharadi ,Ketan Patel. Opinion Mining of Restaurant Review International Journal of Innovative Research in Computer and Communication Engineering Vol. 5, Issue 3, March 2017