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Smithsonian
Libraries: Digital
Programs and
Initiatives Division
Martin R. Kalfatovic
20 September 2018 | Washington | Smithsonian Libraries
Smithsonian Libraries: Digital Programs and Initiatives Division
Greater Reach,
Greater Relevance, and
Profound Impact
Goal 3: Reach 1 billion people a year
with a “digital first” strategy
Smithsonian Strategic Plan
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
23.5 FTE
7 Direct Reports
17.5 Federal
6 Term Trust
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Web Services & Information
Technology Department
Joel Richard
• Phil Meredith
• Kristina Cottingham
• Conrad Ziyad
Digital Library & Digitization
Keri Thompson
• Jacqueline Chapman
• Vacant
Digitization
• Jacqueline Chapman
• David Holbert
• Stefaan Hurts
• Daniel Euphrat
• Vacant
• Donnie Proctor (p/t)
Scholarly Communications
Alvin Hutchinson
• Doug Dunlop
SIL Organization Chart
Digital Programs & Initiatives
Division
Outreach &
Education
• Erin Rushing
• Sara Cardello
Biodiversity Heritage Library
Department
Carolyn Sheffield
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves Secretariat
• Bianca Crowley
• Grace Costantino
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Web Services & Information
Technology Department
Joel Richard
• Phil Meredith
• Kristina Cottingham
• Conrad Ziyad
Digital Library & Digitization
Keri Thompson
• Jacqueline Chapman
• Vacant
Digitization
• Jacqueline Chapman
• David Holbert
• Stefaan Hurts
• Daniel Euphrat
• Vacant
• Donnie Proctor (p/t)
Scholarly Communications
Alvin Hutchinson
• Doug Dunlop
SIL Organization Chart
Digital Programs & Initiatives
Division
Outreach &
Education
• Erin Rushing
• Sara Cardello
Biodiversity Heritage Library
Department
Carolyn Sheffield
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves Secretariat
• Bianca Crowley
• Grace Costantino
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Digital Library & Digitization
Keri Thompson
• Jacqueline Chapman
• Vacant
Digitization
• Jacqueline Chapman
• David Holbert
• Stefaan Hurts
• Daniel Euphrat
• Vacant
• Donnie Proctor (p/t)
SIL Organization Chart
Digital Programs & Initiatives
Division
DIGITAL LIBRARY &
DIGITIZATION DEPARTMENT
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Digital Library & Digitization
Keri Thompson
• Jacqueline Chapman
• Vacant
Digitization
• Jacqueline Chapman
• David Holbert
• Stefaan Hurts
• Daniel Euphrat
• Vacant
• Donnie Proctor (p/t)
SIL Organization Chart
Digital Programs & Initiatives
Division
DIGITAL LIBRARY
The Digital Library department works
closely with the Web Services
department, Metadata Unit, and
collections managers to produce all
kinds of content for the Digital Library
including online exhibitions, image
collections, and of course our online
books. Here is a continually updated
list of our most recent scans.
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Digital Library & Digitization
Keri Thompson
• Jacqueline Chapman
• Vacant
Digitization
• Jacqueline Chapman
• David Holbert
• Stefaan Hurts
• Daniel Euphrat
• Vacant
• Donnie Proctor (p/t)
SIL Organization Chart
Digital Programs & Initiatives
Division
DIGITIZATION
The department manages digitization for all of the
Smithsonian Libraries' including book digitization
for the Biodiversity Heritage Library as well as special
digitization projects for archival and manuscript material.
Though most of our mass-scanning is done in partnership
with the Internet Archive, our in-house imaging center
provides high quality digital images for online display as
well as gallery exhibition design and installation; print
publications of the Institution; and other publication needs.
The imaging center is the primary digitizer of all large-
format (folio, map) materials, manuscripts, archival
collections, and exceptionally fragile material.
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves
Staff participate in major
international cooperative
efforts such as the
Biodiversity Heritage
Library, Global Philatelic
Library, and
development of a
metadata model for 3d
scanning.
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves
METADATA I
When you need assistance
on how to collect
information/descriptions,
please contact Suzanne
Pilsk. Sometimes SIRIS will
be the answer, when that’s
the case, Suzanne will
direct you to the appropriate
Discovery Services staff.”
METADATA II
• Works with Discovery
Services on SIRIS reports for
special projects
• Provides data visualizations
for Smithsonian research
output
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves
METADATA II
Current projects under
development include:
• reporting and visualization of
metrics, citation data for
publications and datasets
• description of trade literature
and art vertical files
• linked data initiatives
• global identifiers for
researchers, publications and
datasets
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Biodiversity Heritage Library
Department
Carolyn Sheffield
Secretariat
• Bianca Crowley
• Grace Costantino
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Biodiversity Heritage Library
Department
Carolyn Sheffield
Secretariat
• Bianca Crowley
• Grace Costantino
BHL SECRETARIAT
The BHL Secretariat manages the overall BHL
partnership of 20 Members, 20 Affiliates, and
40+ other contributor from around the world.
The Secretariat’s primary responsibilities are
• Providing financial management of BHL’s
external dues funding ($220,000/year);
internal endowment funding ($350,000/year)
and grants & other donations (varies by year)
• Managing BHL collections, collections
development, partner community support,
and related activities
• Managing the BHL outreach and
communications to a global community of
interested biodiversity researchers and citizen
scientists
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Outreach &
Education
• Erin Rushing
• Sara Cardello
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Outreach &
Education
• Erin Rushing
• Sara Cardello
ERIN RUSHING
• Management of the
Smithsonian
Libraries Internship
program
• General liaison with
Smithsonian
Enterprises
• Liaison to General
Counsel for Copyright
and Intellectual property
issues
• Social media
coordination
• Liaison with Smithsonian
Enterprises’ Product
Development &
Licensing Group
• Rights & Reproductions
management (outside
requests to use images)
• Coordinate Smithsonian
Libraries lectures
Reach | Relevance | Impact
Surya: Product Licensor
Reach | Relevance | Impact
Good Directions: Product Licensor
Reach | Relevance | Impact
Good Directions: Product Licensor
Associate Director
and BHL Program Director
Martin R. Kalfatovic
SIL Organization Chart
Digital Programs & Initiatives
Division
Outreach &
Education
• Erin Rushing
• Sara Cardello
SARA CARDLLO
• Primary contact with
the Smithsonian
Education
• Outreach to the K-12
community to
promote use of SIL
content
• Teen Docent
Program
• SIL Teen Council
• Liaison with other
Smithsonian unit
education programs
UNSTACKED
TEEN COUNCIL
CHAPTOUR GUIDES
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Scholarly Communications
Alvin Hutchinson
• Doug Dunlop
SIL Organization Chart
Digital Programs & Initiatives
Division
SCHOLARLY
COMMUNICATIONS
Scholarly Communications staff
manage Smithsonian Research
Online which includes both the
Smithsonian Digital Document
Repository (using DSpace) and
the Smithsonian Research
Bibliography. Smithsonian
Research Online (or SRO) seeks
to capture the research output of
Smithsonian scholars and make it
available to Institutional
management as well as scientists
and historians world-wide
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Scholarly Communications
Alvin Hutchinson
• Doug Dunlop
SIL Organization Chart
Digital Programs & Initiatives
Division
Metadata Department
Suzanne Pilsk
• Bess Missell
• Richard Naples
• Sue Graves
SCHOLARLY
COMMUNICATIONS
• Smithsonian Research Online
• Smithsonian Profiles
• Metrics and Scholarly impact
• Liaison with Smithsonian
Institution Scholarly Press
• Manage the Smithsonian’s
compliance with the White
House mandate on “Increasing
Access to the Results of
Federally Funded Scientific
Research”
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Web Services & Information
Technology Department
Joel Richard
• Phil Meredith
• Kristina Cottingham
• Conrad Ziyad
SIL Organization Chart
Digital Programs & Initiatives
Division
WEB SERVICES &
INFORMATION TECHNOLOGY
The Web Services department is responsible
for creation and maintenance of the technical
infrastructure for the Libraries' website which
includes digitized collections, exhibitions,
and data that are part of the Digital Library.
Web Services also provides programming
and other computing support for special
projects and technical support for the
Libraries' social media activities which are
implemented by a pan-library group.
This department is also responsible for
coordination of services with the central
Smithsonian IT office.
State of the Art Data center
State of the Art Data center
Associate Director
and BHL Program Director
Martin R. Kalfatovic
Web Services & Information Technology Department
SIL Organization Chart
Digital Programs & Initiatives
Division
SIL Web Properties
SIL “Website”
library.si.edu (Drupal)
SIL Blog: Unbound
blog.library.si.edu
(WordPress)
SIL “Old Website”
www.sil.si.edu
(ColdFusion/SQL) Digital Repository
repository.si.edu
(DSpace)
Smithsonian Research
Online (SRO)
research.si.edu
(WordPress/SQL/
ColdFusion)
Smithsonian Profiles
Profiles.si.edu
(Vivo)
OCIO Platforms
Enterprise Digital Asset Network /
EDAN (Various)
Digital Asset Management System
(DAMS)
BHL
BiodiversityLibrary.org
(.net/SQL/+)
Digital Storage (EMC Isilon)
SRO Staff Backend
Staff.research.si.edu
(Various)
Smithsonian and Technology
Power | Pipes | Ping | and STORAGE
Smithsonian
Libraries digitization
How big is the
Smithsonian Libraries’
Digital Collection?
Year 1 (2017) = Total 156.6 TB
Year 2 (2018) = Total 171.6 TB
Year 3 (2019) = Total 186.6 TB
Year 4 (2020) = Total 203 TB
Smithsonian Strategic
Plan
Smithsonian and Technology
The Internet Comes to the Smithsonian (1992)
Provost O'Connor Previews WWW Pilot Project
Tom Garnett with Barbara Smith and Provost
Dennis O'Connor.
Provost J. Dennis O'Connor and Director Barbara
J. Smith visited the Libraries' World Wide Web
Home Page in March when Systems Department
head Tom Garnett conducted a preview of the
Libraries pilot re-publishing project. Scheduled to
go online in May, the pilot project is a re-
publication of John C. Ewers's "Hair Pipes in
Plains Indian Adornment," a 1957 study published
by the Bureau of American Ethnology. Garnett also
gave a demonstration of the Libraries' exhibition,
Science and the Artist's Book, and the Home
Pages of several branch libraries.
Information. No. 80. Spring/Summer 1996.
Smithsonian
Libraries digitization:
1996
Being digital-first is about more than adopting
new technologies. It means prioritizing the
needs of our audiences and users, engaging
them with relevant, compelling content, and
meeting them wherever they seek information. To
do this, we need to build digital skills and
sensibilities into the organization; ensuring the
knowledge we produce can be preserved,
accessed, linked, and integrated into the global
information ecosystem.
Greater Reach, Greater Relevance, and Profound Impact
Greater reach and engagement, measured by
macro-level metrics for online audiences and by
qualitative assessments of the visitor experience,
both onsite and online
Continued progress in collections digitization
Greater Reach, Greater Relevance, and Profound Impact
“Digital First” organizational transformation, measured
by hiring of staff with critical skills, training of existing
staff in digital skills, funding allocated to digital
requirements, etc.
Thank You & Questions
The only way of discovering the limits of the possible is to venture
a little way past them into the impossible. – Arthur C. Clarke

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Smithsonian Libraries: Digital Programs and Initiatives Division

  • 1. Smithsonian Libraries: Digital Programs and Initiatives Division Martin R. Kalfatovic 20 September 2018 | Washington | Smithsonian Libraries
  • 3. Greater Reach, Greater Relevance, and Profound Impact Goal 3: Reach 1 billion people a year with a “digital first” strategy Smithsonian Strategic Plan
  • 4. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division 23.5 FTE 7 Direct Reports 17.5 Federal 6 Term Trust
  • 5. Associate Director and BHL Program Director Martin R. Kalfatovic Web Services & Information Technology Department Joel Richard • Phil Meredith • Kristina Cottingham • Conrad Ziyad Digital Library & Digitization Keri Thompson • Jacqueline Chapman • Vacant Digitization • Jacqueline Chapman • David Holbert • Stefaan Hurts • Daniel Euphrat • Vacant • Donnie Proctor (p/t) Scholarly Communications Alvin Hutchinson • Doug Dunlop SIL Organization Chart Digital Programs & Initiatives Division Outreach & Education • Erin Rushing • Sara Cardello Biodiversity Heritage Library Department Carolyn Sheffield Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves Secretariat • Bianca Crowley • Grace Costantino
  • 6. Associate Director and BHL Program Director Martin R. Kalfatovic Web Services & Information Technology Department Joel Richard • Phil Meredith • Kristina Cottingham • Conrad Ziyad Digital Library & Digitization Keri Thompson • Jacqueline Chapman • Vacant Digitization • Jacqueline Chapman • David Holbert • Stefaan Hurts • Daniel Euphrat • Vacant • Donnie Proctor (p/t) Scholarly Communications Alvin Hutchinson • Doug Dunlop SIL Organization Chart Digital Programs & Initiatives Division Outreach & Education • Erin Rushing • Sara Cardello Biodiversity Heritage Library Department Carolyn Sheffield Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves Secretariat • Bianca Crowley • Grace Costantino
  • 7. Associate Director and BHL Program Director Martin R. Kalfatovic Digital Library & Digitization Keri Thompson • Jacqueline Chapman • Vacant Digitization • Jacqueline Chapman • David Holbert • Stefaan Hurts • Daniel Euphrat • Vacant • Donnie Proctor (p/t) SIL Organization Chart Digital Programs & Initiatives Division DIGITAL LIBRARY & DIGITIZATION DEPARTMENT
  • 8. Associate Director and BHL Program Director Martin R. Kalfatovic Digital Library & Digitization Keri Thompson • Jacqueline Chapman • Vacant Digitization • Jacqueline Chapman • David Holbert • Stefaan Hurts • Daniel Euphrat • Vacant • Donnie Proctor (p/t) SIL Organization Chart Digital Programs & Initiatives Division DIGITAL LIBRARY The Digital Library department works closely with the Web Services department, Metadata Unit, and collections managers to produce all kinds of content for the Digital Library including online exhibitions, image collections, and of course our online books. Here is a continually updated list of our most recent scans.
  • 9. Associate Director and BHL Program Director Martin R. Kalfatovic Digital Library & Digitization Keri Thompson • Jacqueline Chapman • Vacant Digitization • Jacqueline Chapman • David Holbert • Stefaan Hurts • Daniel Euphrat • Vacant • Donnie Proctor (p/t) SIL Organization Chart Digital Programs & Initiatives Division DIGITIZATION The department manages digitization for all of the Smithsonian Libraries' including book digitization for the Biodiversity Heritage Library as well as special digitization projects for archival and manuscript material. Though most of our mass-scanning is done in partnership with the Internet Archive, our in-house imaging center provides high quality digital images for online display as well as gallery exhibition design and installation; print publications of the Institution; and other publication needs. The imaging center is the primary digitizer of all large- format (folio, map) materials, manuscripts, archival collections, and exceptionally fragile material.
  • 10. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves Staff participate in major international cooperative efforts such as the Biodiversity Heritage Library, Global Philatelic Library, and development of a metadata model for 3d scanning.
  • 11. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves METADATA I When you need assistance on how to collect information/descriptions, please contact Suzanne Pilsk. Sometimes SIRIS will be the answer, when that’s the case, Suzanne will direct you to the appropriate Discovery Services staff.” METADATA II • Works with Discovery Services on SIRIS reports for special projects • Provides data visualizations for Smithsonian research output
  • 12. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves METADATA II Current projects under development include: • reporting and visualization of metrics, citation data for publications and datasets • description of trade literature and art vertical files • linked data initiatives • global identifiers for researchers, publications and datasets
  • 13. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Biodiversity Heritage Library Department Carolyn Sheffield Secretariat • Bianca Crowley • Grace Costantino
  • 14. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Biodiversity Heritage Library Department Carolyn Sheffield Secretariat • Bianca Crowley • Grace Costantino BHL SECRETARIAT The BHL Secretariat manages the overall BHL partnership of 20 Members, 20 Affiliates, and 40+ other contributor from around the world. The Secretariat’s primary responsibilities are • Providing financial management of BHL’s external dues funding ($220,000/year); internal endowment funding ($350,000/year) and grants & other donations (varies by year) • Managing BHL collections, collections development, partner community support, and related activities • Managing the BHL outreach and communications to a global community of interested biodiversity researchers and citizen scientists
  • 15. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Outreach & Education • Erin Rushing • Sara Cardello
  • 16. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Outreach & Education • Erin Rushing • Sara Cardello ERIN RUSHING • Management of the Smithsonian Libraries Internship program • General liaison with Smithsonian Enterprises • Liaison to General Counsel for Copyright and Intellectual property issues • Social media coordination • Liaison with Smithsonian Enterprises’ Product Development & Licensing Group • Rights & Reproductions management (outside requests to use images) • Coordinate Smithsonian Libraries lectures
  • 17. Reach | Relevance | Impact Surya: Product Licensor
  • 18. Reach | Relevance | Impact Good Directions: Product Licensor
  • 19. Reach | Relevance | Impact Good Directions: Product Licensor
  • 20. Associate Director and BHL Program Director Martin R. Kalfatovic SIL Organization Chart Digital Programs & Initiatives Division Outreach & Education • Erin Rushing • Sara Cardello SARA CARDLLO • Primary contact with the Smithsonian Education • Outreach to the K-12 community to promote use of SIL content • Teen Docent Program • SIL Teen Council • Liaison with other Smithsonian unit education programs
  • 24. Associate Director and BHL Program Director Martin R. Kalfatovic Scholarly Communications Alvin Hutchinson • Doug Dunlop SIL Organization Chart Digital Programs & Initiatives Division SCHOLARLY COMMUNICATIONS Scholarly Communications staff manage Smithsonian Research Online which includes both the Smithsonian Digital Document Repository (using DSpace) and the Smithsonian Research Bibliography. Smithsonian Research Online (or SRO) seeks to capture the research output of Smithsonian scholars and make it available to Institutional management as well as scientists and historians world-wide
  • 25. Associate Director and BHL Program Director Martin R. Kalfatovic Scholarly Communications Alvin Hutchinson • Doug Dunlop SIL Organization Chart Digital Programs & Initiatives Division Metadata Department Suzanne Pilsk • Bess Missell • Richard Naples • Sue Graves SCHOLARLY COMMUNICATIONS • Smithsonian Research Online • Smithsonian Profiles • Metrics and Scholarly impact • Liaison with Smithsonian Institution Scholarly Press • Manage the Smithsonian’s compliance with the White House mandate on “Increasing Access to the Results of Federally Funded Scientific Research”
  • 26. Associate Director and BHL Program Director Martin R. Kalfatovic Web Services & Information Technology Department Joel Richard • Phil Meredith • Kristina Cottingham • Conrad Ziyad SIL Organization Chart Digital Programs & Initiatives Division WEB SERVICES & INFORMATION TECHNOLOGY The Web Services department is responsible for creation and maintenance of the technical infrastructure for the Libraries' website which includes digitized collections, exhibitions, and data that are part of the Digital Library. Web Services also provides programming and other computing support for special projects and technical support for the Libraries' social media activities which are implemented by a pan-library group. This department is also responsible for coordination of services with the central Smithsonian IT office.
  • 27. State of the Art Data center
  • 28. State of the Art Data center
  • 29. Associate Director and BHL Program Director Martin R. Kalfatovic Web Services & Information Technology Department SIL Organization Chart Digital Programs & Initiatives Division SIL Web Properties SIL “Website” library.si.edu (Drupal) SIL Blog: Unbound blog.library.si.edu (WordPress) SIL “Old Website” www.sil.si.edu (ColdFusion/SQL) Digital Repository repository.si.edu (DSpace) Smithsonian Research Online (SRO) research.si.edu (WordPress/SQL/ ColdFusion) Smithsonian Profiles Profiles.si.edu (Vivo) OCIO Platforms Enterprise Digital Asset Network / EDAN (Various) Digital Asset Management System (DAMS) BHL BiodiversityLibrary.org (.net/SQL/+) Digital Storage (EMC Isilon) SRO Staff Backend Staff.research.si.edu (Various)
  • 30. Smithsonian and Technology Power | Pipes | Ping | and STORAGE Smithsonian Libraries digitization How big is the Smithsonian Libraries’ Digital Collection? Year 1 (2017) = Total 156.6 TB Year 2 (2018) = Total 171.6 TB Year 3 (2019) = Total 186.6 TB Year 4 (2020) = Total 203 TB
  • 32. Smithsonian and Technology The Internet Comes to the Smithsonian (1992)
  • 33. Provost O'Connor Previews WWW Pilot Project Tom Garnett with Barbara Smith and Provost Dennis O'Connor. Provost J. Dennis O'Connor and Director Barbara J. Smith visited the Libraries' World Wide Web Home Page in March when Systems Department head Tom Garnett conducted a preview of the Libraries pilot re-publishing project. Scheduled to go online in May, the pilot project is a re- publication of John C. Ewers's "Hair Pipes in Plains Indian Adornment," a 1957 study published by the Bureau of American Ethnology. Garnett also gave a demonstration of the Libraries' exhibition, Science and the Artist's Book, and the Home Pages of several branch libraries. Information. No. 80. Spring/Summer 1996. Smithsonian Libraries digitization: 1996
  • 34. Being digital-first is about more than adopting new technologies. It means prioritizing the needs of our audiences and users, engaging them with relevant, compelling content, and meeting them wherever they seek information. To do this, we need to build digital skills and sensibilities into the organization; ensuring the knowledge we produce can be preserved, accessed, linked, and integrated into the global information ecosystem. Greater Reach, Greater Relevance, and Profound Impact
  • 35. Greater reach and engagement, measured by macro-level metrics for online audiences and by qualitative assessments of the visitor experience, both onsite and online Continued progress in collections digitization Greater Reach, Greater Relevance, and Profound Impact
  • 36. “Digital First” organizational transformation, measured by hiring of staff with critical skills, training of existing staff in digital skills, funding allocated to digital requirements, etc.
  • 37. Thank You & Questions The only way of discovering the limits of the possible is to venture a little way past them into the impossible. – Arthur C. Clarke