How to build an
audience that doesn’t
suck.
You want a cult.
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
6
Three principles of devotion
1. Be unique
2. Participate
3. Provide a service
7
Be Unique
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
10
What does it mean for
Content?
1.Differentiate
2.Be Consistent
Participate
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
14
What does it mean for
Content?
1. Recognition

2. Connections

Service
SMWNYC 2017 - Contently - How to Build an Online Community that Doesn't Suck
17
What does it mean for
Content?
1. Be useful

2. Be actionable

You want a cult.
19
Sources
• http://sproutsocial.com/insights/engaged-audience/
• http://www.speakingaboutpresenting.com/content/7-ways-audience-
attention-presentation/
• https://www.google.com/search?
q=why+you+want+an+engaged+audience&oq=why+you+want+an+engag
ed+audience&aqs=chrome..
69i57j69i64.7116j0j7&sourceid=chrome&ie=UTF-8
• http://cultbranding.com/ceo/cult-branding-examples/
• http://www.businessinsider.com/cult-brands-2012-6?op=1/#gmans-1
• http://www.businessinsider.com/can-brands-be-cults-2015-9
• http://www.adweek.com/brand-marketing/why-do-so-many-people-go-
crazy-wegmans-169396/
• https://blog.hubspot.com/marketing/brands-with-cult-following#sm.
0001865e1175ue1rruk1ijec0gzcc
• http://www.wegmans.com/webapp/wcs/stores/servlet/
PressReleaseDetailView?
langId=-1&storeId=10052&productId=399502&catalogId=1
Thank you.
New York
598 Broadway, 4th floor

New York, NY 10012
San Francisco
1161 Mission Street

San Francisco, CA 94103
UK
Albert House

256-260 Old Street

London, EC1V 9DD

UK
YOUREMAIL@contently.com
contently.com
John Hazard
john@contently.com
@jhazard

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