Software Advice BuyerView: Payroll Software Report 2014
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The report analyzes trends among small-business buyers of payroll software, revealing that 67% are looking to replace current systems, with 84% preferring solutions in integrated HR suites, and 69% favoring web-based options. Key features sought include reporting and self-service capabilities, and a significant portion of buyers aims to enhance organizational efficiency. Most buyers make decisions to purchase within three months, primarily from companies generating $25 million or less in annual revenue.
Software Advice BuyerView: Payroll Software Report 2014
- 1. Software Advice BuyerView: Payroll Software Report Insight into today’s software buyer
- 2. Over the years, we’ve spoken to thousands of companies considering new payroll software. We recently analyzed a random sample of 385 of these interactions taken from 2014. This report outlines the trends we uncovered. • Most small-business buyers (67 percent) are seeking to replace their current payroll software solution. • A clear majority of buyers (84 percent) would prefer to purchase a payroll solution as part of an integrated human resources (HR) software suite. • A Web-based deployment model for payroll software is by far the most preferred, specified by 69 percent of buyers. Abstract
- 3. Commercial payroll software ADP Outsourced payroll Paper/manual methods Quickbooks Accounting software Proprietary payroll software Nothing Non-payroll software Other 0% 10% 20% 30% 40% Most Buyers Looking to Replace Commercial Payroll Software Percent of sample Most buyers wanted to replace their current commercial payroll solution. In fact, 37 percent of buyers noted they were using some form of commercial payroll software.
- 4. Buyers Prefer Integrated Suites The majority of buyers wanted their payroll solution as part of an integrated software suite—meaning they wanted payroll in addition to other HR modules. 5% 11% 84% Integrated suite only Best-of-breed Multiple products OK
- 5. Increase organization/efficiency Current is missing features Modernize/go electronic Current doesn’t support growth Need better integration Consolidate systems Reduce costs Improve accuracy Current has poor customer support Current is cumbersome/complex 0% 10% 20% 30% 40% Buyers Seeking New Software to Increase Efficiency Percent of sample Many buyers (31 percent) were seeking a new payroll software solution to increase organization and efficiency in their business.
- 6. Reporting Employee self-service 401k / insurance tracking Direct deposit Tax forms Use at multiple locations 0% 10% 20% 30% 40% Buyers Want Reporting and Self-Service Features Percent of sample The most requested payroll specific software features were reporting and self- service, specified by 33 and 31 percent of buyers, respectively.
- 7. Majority of Buyers Prefer Web-based Deployment Well over half of all payroll software buyers noted that they would prefer their new software purchase be a Web-based system. 29% 3% 69% Web-based On-premise Not determined
- 8. Most Buyers Wish to Purchase a New System Within 3 Months For most buyers in our sample, they begin doing research only when they have decided to purchase and implement their new software in the near future. 8% 11% 24% 32% 25% <1 month 1-3 months 3-6 months 6-12 months Other
- 9. Demographics: Prospective Buyer Size by Annual Revenue This report includes only small business payroll software buyers. In fact, 70 percent of companies generated $25 million or less in annual revenue. 14% 15% 39% 26% 5% Less than $1 million $1 to $5 million $6 to $25 million $26 to $50 million $51 to $100 million
- 10. Demographics: Prospective Buyer Size by Number of Employees The majority of these small to mid-sized businesses (61 percent) employed 250 employees or fewer. 6% 14% 18% 28% 15% 18% 1-50 51-100 101-250 251-500 501-1,000 1,001-2,500 2,501-5,000 10,001+
- 11. HR manager HR director Vice president Owner Accountant Administrative assistant Payroll administrator Payroll manager HR specialist/coordinator HR generalist 0% 5% 10% 15% Demographics: Prospective Buyers by Job Title Percent of sample The most common job title for buyers seeking new payroll software was “HR manager.” However, more senior positions were also common among buyers.
- 12. Read the full report Get free price quotes on top payroll software Get unbiased reviews & free demos on top payroll software Learn More About Payroll Software Read Report Get Free Quotes Get Free Demos
- 13. Software Advice is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors. @SoftwareAdvice /company/software-advice @SoftwareAdvice/SoftwareAdvice