Software Details
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The document describes the Software Details tab in System Area Manager, which displays processes, services, applications, and drivers on the monitored system. It allows the user to stop processes, start or stop services, and create alerts for processes or services remotely. The tab also retrieves events from Windows event logs and allows the user to create alerts that trigger when the log files reach a certain size.
Software Details
- 1. System Area Manager Software Details
- 2. Software Details Tab • The Software tab displays detailed information on the processes, services, applications and drivers installed and running on the system being monitored. • Installed Applications and Drivers – Installed applications are listed with name, vendor and version information. – The list of drivers includes name, category, version and provider. 2
- 3. Services and Processes • • • • • The list of running processes includes the process name, process ID, and CPU and memory utilization. The list of services includes description, startup type, and current state. System Area Manager can stop a running process, and start or stop a service, on a managed system remotely through the browser interface. To end a process, select the process by clicking the radio button to the left of the Image Name, then click the End Process button. To start a service, select the service by clicking the radio button to the left of the Description (service name), then click the Start button. The service status must be Stopped in order to be started. To stop a service, select the service by clicking the radio button to the left of the Description (service name), then click the Stop button. The service status must be Running in order to be stopped. 3
- 4. Creating Alerts • • • • To create an alert on the status of a process, select the process by clicking the radio button to the left of its name, then click Create New Alert. Enter an Alert Name. The alert will be listed by this name in the Software area and in the System Alert Matrix. The Polling Cycle controls how often the System Client will poll for process status. After an alert is generated, System Area Manager waits for the length of the Reset Period before sending another alert. A system service alert will attempt to restart the service if it is not running. If the service is found to be not running for a second time during the Reset Period, an alert will be generated. System service alerts are created in the same way as process alerts. Click the radio button to the left of the service name, then click Create New Alert. 4
- 5. Windows Event Logs • • • • System Area Manager can retrieve events from Windows event logs, and can generate alerts when log files are cleared on reaching their size limits. To retrieve events from the Application, System or Security event logs, first choose the event type to filter by. For Application and System logs, available event types are Error, Warning, and Information; for the Security event log, the options are Failure Audit and Success Audit. Next, choose the maximum number of events to be returned, up to 100. Click the Retrieve Events button. 5
- 6. Event Log Alerts • • • To create an event log alert, click the Create Alert button for the Application, System, or Security log. Enter a percentage of the maximum log file size determined by the operating system, or a size in megabytes. If the Save & Clear option is selected, the log file will be backed up in the same folder as other event files before the log is cleared. Older backup files will be overwritten. Once they have been created, configurable event log alerts will be listed in the interface, where they can be edited or deleted. 6