Solving Problem
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The document discusses various methods for solving a problem of selecting an ecommerce system for a business. It defines the problem as the board worrying about spending a large amount to implement a system. Success criteria identified are security, reliability, effectiveness, attractiveness, and adaptability. Potential solutions evaluated are B2C, B2B, C2C, P2P, and m-commerce models. B2C (Business to Consumer) is selected as the best solution as it scored highest based on the success criteria. Benefits of the B2C model include lower transaction costs, access to global markets, and opportunities for lower customer costs.
Solving Problem
- 1. METHODS FOR SOLVING A PROBLEM eCommerce System & the Business Organization
- 2. Introducing eCommerce The term "Electronic commerce" (or e-Commerce) refers to the use of an electronic medium to carry out commercial transactions. eCommerce is changing the way Businesses Operate
- 3. Since eCommerce has helped to run huge businesses conveniently,it is being used vastly over the whole world by almost all the business organization.
- 5. An example of eCommerce
- 6. Today’s topic General Models for Solving a Problem Define the problem Idenftify success criteria Identify many possible solutions Evaluate solutions against success criteria Select solution
- 7. Define the problem The Board of Directors are worrying to spend huge amount for emplementing eCommerce system to their business. They want us to look at the possible eCommerce system. Our system must look professional to the customer. Top security must be emplemented for purchasing purpose.
- 8. Identify success criteria The following could be the success criteria : Security Relaibility Effectiveness Attractiveness Adaptability
- 9. Security : Giving buyers a secure cart and site to purchase on builds trust and loyalty. And without this, you're in trouble (literally & legally) Relaibility : Make sure the items you are offering are always in stock - or at least make sure it's clear they are out of stock at an early stage in the purchase process Effectiveness : To make our system effective,we need to be user friendly,we must fulfill the demands of customer,update our system or else we’ll fail.
- 10. Attractiveness : Our site must be designed professionally so that the customers will be attracted.If we are capable to attract visitors in their first visit,we can surely increase our customers. Adaptability Make sure to choose a web building partner who's capable of adding on/ adjusting/ removing modules as your business grows.
- 11. Identify Many Possible Solutions There are primarily five types of e-commerce models as listed below : Business to Consumer (B2C) Business to Business (B2B) Consumer to Consumer (C2C) Peer to Peer (P2P) m-Commerce
- 12. Business to Consumer (B2C) It is the model taking businesses and consumers interaction. The basic concept of this model is to sell the product online to the consumers. Online business sells to individuals. For eg : Amazon
- 13. Business to Business (B2B) It consists of largest form of eCommerce. In this model manufacturer supply their goods to the retailer or wholesaler.
- 14. Consumer to Consumer (C2C) It helps the online dealing of goods or services among people. It allows unknown parties to sell goods and services to one-another For eg : eBay
- 15. Peer to Peer (P2P) P2P is not only an E-commerce type but also a technology that allows people to share computer files and computer resources without going through a central web server The required software should be installed by both sides so that they can communicate on the common platform.
- 16. m-Commerce It deals with conducting the transactions with the help of mobile. The mobile device consumers can interact each other and can lead the business.
- 17. Evaluate Solutions Success Security Relaibility Effective Attractive Adaptability Total Criteria / ness ness Solutions B2C (1st) B2B C2C P2P m- Commerce
- 18. Select Solution According to the evaluation,we found that B2C i.e. Business to Consumer model will be the best solution as it stood first in the scoring grid.
- 19. Benifits of B2C Model From the consumer side, benefits include: Access to goods and services from the home or other remote locations. The possibility of lower cost goods and services. Access to a greater variety of goods and services on offer.
- 20. From the business side, benefits include: Lower transaction costs associated with sales. Access to global markets and hence to more potential customers. Opportunities for dis-intermediation leading to lower costs for customers.
- 21. SUCESS STORY
- 22. Thank You ... Any Question ? ? ?