Somerville Open Data Webinar, Presented 09-20-12
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The Somerville, MA Open Data Webinar, held on September 20, 2012, featured Mayor Joseph Curtatone and other city officials discussing the city's vision for utilizing open data to enhance service delivery, community engagement, and transparency. The city implemented various initiatives including a 24/7 call center, self-service access to city data, and the Checkbook Explorer for financial transparency. Somerville aims to join the national open data ecosystem by collaborating with other cities like Seattle, New York, and Chicago.
Somerville Open Data Webinar, Presented 09-20-12
- 1. Somerville, MA Open Data Webinar! Webcast recorded: 9-20-12
- 2. Watch Webcast Recording View Webcast Recording: http://www.socrata.com/events/view-webcast-small-town-big-vision/ Open Data Innova,ons Webinar 09-‐20-‐12 2
- 3. Webcast Speakers § Joseph Curtatone, Mayor, City of Somerville § Steve Craig, Director of Cons,tuent Services, City of Somerville § Daniel Hadley, Director of SomerStat, City of Somerville Hosted by: Saf Rabah, VP of Marke,ng, Socrata Open Data Innova,ons Webinar 09-‐20-‐12 3
- 4. Webcast Agenda § Mayor Joseph Curtatone’s Vision for Open Data § Open Data as a Pla8orm for Innova<on § Extending Somerville’s 311 Service § Driving a High-‐performance Culture § Enhancing Community Engagement § Promo,ng Transparency and Accountability § Par,cipa,ng the Na,onal Ecosystem Open Data Innova,ons Webinar 09-‐20-‐12 4
- 5. Mayor’s Vision for Open Data “We definitely have shown that municipalities, no matter what their size, especially small and medium sized communities, have the opportunity to really do a lot more with a lot less using data” – Mayor Joseph Curtatone, Somerville, MA • Increased Service Delivery • Redefining How City Services are Delivered • Increased Transparency and Accountability Open Data Innova,ons Webinar 09-‐20-‐12 5
- 6. Somerville 311 Call Center Operations • The City of Somerville receives 100,000 calls a year from a population of 78,000 • One of only a few cities in the country to operate a 24/7 call center • Residents were required to call to check the status of past requests Open Data Innova,ons Webinar 09-‐20-‐12 6
- 7. Open Data Increases Value of City Services • Turnkey solution offers residents self-service access to city 311 database • Residents now have unfiltered view of city improvements in their neighborhood Open Data Innova,ons Webinar 00-‐20-‐12 7
- 8. Open Data for Performance Reporting • Historical city performance data was obscured in PDF format and difficult for residents to gain insight from • Data has now been aggregated into one dataset allowing residents to easily sort, filter, and analyze across multiple months • City has leveraged the Socrata Social Data Player to create a performance dashboard Open Data Innova,ons Webinar 09-‐20-‐12 8
- 9. Open Data for Improved Decision-making • Somerville is now able to use data to engage residents in discussions around issues impacting city life • Residents can now benefit from viewing the same data officials use to make city decisions Open Data Innova,ons Webinar 09-‐20-‐12 9
- 10. Checkbook Explorer • City had desired an Open Checkbook application but lacked the resources to implement the vision • The Socrata Checkbook Explorer provided a turnkey solution for increasing financial transparency • Residents now benefit from a consumer-friendly user experience Open Data Innova,ons Webinar 09-‐20-‐12 10
- 11. Cities.Data.Gov • Somerville, MA joined national effort to create a single repository for municipal data from across the country • Joins Open Data thought leaders like Seattle, New York, Chicago, and San Francisco Open Data Innova,ons Webinar 09-‐20-‐12 11
- 12. Recap Open Data as a Platform for Innovation • 311 Explorer: Improve citizen self-service • ACE Program: Drive a data-driven, high- performance culture • ResiStat: Story-telling with data informs community engagement. • Checkbook Explorer: Financial transparency? There is an app for that. • Cities.Data.gov: Participating in the national ecosystem. Open Data Innova,ons Webinar 04-‐26-‐12 12
- 13. Questions & Follow up For more…. Steve Craig | Somerville scraig@somervillema.gov Daniel Hadley| Somerville dhadley@somervillema.gov Saf Rabah | Socrata saf.rabah@socrata.com 13
- 14. Thank You! Open Data Webcast Broadcasted: 09-‐20-‐12 14