Sparktivity Digital Transformation Jumpstart
- 1. 1 Digital Transformation Jumpstart Webinar Presented by: Joe Schram 02.11.16
- 3. We’re: technologists designers marketers researchers— We’re makers, and we make things with other people.
- 4. But that’s not why you’re here!
- 9. Generational Motivators Digital natives who grew up with the Internet have entered the workplace, demanding transparency, accountability, and meaningful work. Human-Centered Design Services, products, and experiences born from a participatory design process resonate deeply and solve problems more completely—and people are beginning to expect this by default. Global Action Today's organizations look out on a global horizon, tackling complex challenges and incredible opportunities on a scale never imagined by their predecessors. Open Exchange The Internet has created new possibilities for finding shared meaning, increasing collaboration, and for disrupting legacy hierarchies based on access to exclusive information or status. Emerging Technologies Everywhere-connectivity, next- generation mobile devices, and commodity cloud-computing services have combined to reshape how we use, create, and share information and content. FEELING A SHIFT? You’re not alone.
- 11. THE NATURE OF BUSINESS HAS CHANGED Sparktivity helps ambitious organizations thrive amidst the rapid technological and social shifts of today’s world. Digital disruption is everywhere. We are a digital transformation partner.
- 12. sprk.cc/1o74ntL A View From the New Frontier
- 13. 13 YOUR CHALLENGE: How to jumpstart your Digital Transformation.
- 14. 14 DIGITAL TRANSFORMATION Digital is the most powerful tool available to help you evolve, grow, and thrive in the next decade. Ambitious teams that capitalize on technological advancements will outpace those who are complacent.
- 15. sprk.cc/1SKtMGu Digital Darwinism: If Your Business Isn't Agile, It's Dying
- 16. 16 YOUR SOLUTION: A Blueprint for Discovery. Activate Your Team. Win Back Time.
- 17. A Blueprint for Discovery
- 18. What do we *really* know?
- 20. Discovery as a Diagnostic
- 21. THE SPARKTIVITY DISCOVERY MODEL Proce Best Wo Infrastructu Cultu best work tools & environment process culture
- 22. sprk.cc/1QYjNtw Blue Oceans, Black Swans, and Cerulean Sweaters Why CEOs can’t afford to ignore culture
- 23. 1. CULTURE
- 24. 1. What's it like working with your team? 2. What would you say are the company’s top priorities? Do you understand your part in that? 3. How would you describe the company culture? 4. How do people talk about their work here? 5. How much flexibility to your have in prioritizing your work schedule and tasks? CULTURE INQUIRY
- 26. 1. What are some of the places where you see the need for new, improved technology or tools? 2. How do you think your work would be impacted by better (easy, remote, ubiquitous access to company tools & data?) 3. What kinds of computing devices do you use? Work devices, personal devices, etc. What do we need to know about how you use your tablet or smartphone? 4. How would you rate your overall experience with technology in your workplace? 5. How does your physical working space help your productivity and focus? TOOLS & ENVIRONMENT INQUIRY
- 27. 3. PROCESS
- 28. 1. How does the team collaborate on shared efforts/projects? 2. What are some of the key processes/workflows on our team? Are they documented? 3. Are there any procedures or actions do you perform repetitively that could possibly be automated? (When do you find yourself saying, "There must be a better way.") 4. How do you and your colleagues keep track of your current, agreed-upon way of working? 5. What are some of the primary inefficiencies you experience or observe? PROCESS INQUIRY
- 29. 4. BEST WORK
- 30. 1. What are some of the shared goals everyone is working toward? 2. How do you feel those goals are connected to the work you do day-to-day? 3. Describe the type of positive impact you're looking to make for those you serve via your daily work and responsibilities? 4. What areas of your own work would you like to learn more about? * e.g. professional development, additional skills, training, metrics 5. Are there any reports or metrics you are currently using to understand your work or the work of your team? BEST WORK INQUIRY
- 31. • Staff Interviews: Discuss values & business goals with leadership; survey representational selection of staff to garner feedback and first-hand insights • Tools & Environment Assessment: In situ survey of work environment & business applications • Process Analysis Deep Dives: Focused individual/group interviews or in situ shadows to gain better understand complex project workflows • Interim Reviews: Two meetings to discuss our understanding of the leading issues, possible solutions and assign priorities • Summary & Review of Findings: A detailed Discovery report which includes our recommended solutions & path forward • Team Recap Event: Review of Discovery highlights and discussion of the path ahead. TOOLS OF DISCOVERY
- 32. • Select your Champion • Select your Discovery Team • Internal Kickoff • Pre-Discovery Survey • Full Team Kickoff • Executive Interview • Tools & Environment Assessment • Individual Interviews • Analysis • Interim Review 1 • Deep Dives • External Partners interviews • Emergent Odds & Ends • Interim Review 2 • Backlog creation & prioritization • Implementation Planning ORDER OF OPERATIONS
- 33. 1. Be ready to put in the time, and give your team permission todo the same. Expect at least 3 hours for each employee that’s actively involved. 2. You have to be prepared to follow though on at least some of what you uncover, even if you won't be able to do it all immediately. 3. You've got to show that you really care about engagement—that means taking actions quickly on things you can solve immediately. 4. Talk to everyone or at least a representative selection of all groups, roles, departments. 5. Have open conversations, be inclusive, and show your work as frequently as you can. 6. You have to be ready to hear difficult truths, to not freak out when that happens, and to know to celebrate that people trust you enough to share them. DISCOVERY GUIDELINES
- 35. WHY
- 37. Speed Boat Exercise (30 minutes) Anchors (5 minutes) Motors (5 minutes) Cluster & Discussion (20 minutes)
- 38. Win Back Time
- 48. /INTEGRATIONS
- 50. 50 Q&A
- 51. 51 What’s Next
- 52. 52 Next Month: You’re The Champion! Moving outside your group, building foundational conversations with other key stakeholders in the organization, gathering data about where you're at.
- 53. 53 Check our website sparktivity.com for our whitepaper on Digital Transformation Jumpstart Subscribe to our writing at insights.sparktivity.com
- 54. 54 706 Mountford Avenue, Raleigh NC 27603 | v: 919-404-9876 | sparktivity.com Thanks!