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Social Reporting for Innovative
    Procurement Reforms




 WBI Social Reporting Apprenticeship
              Program
            October 2012
Logistics and timetable

 Rooms
 Objectives & Agenda
    – on the EuforicWeb wiki!
     – http://bit.ly/Wl70FQ
 Ground Rules
     –   Timing?
     –   Phones?
     –   Email?
     –   Right hand Left hand?
     –   Be brief
     –   Allow everybody to talk
 Tagging
 What is Social Reporting?
Case study -a new normal:
 CGIAR Research Program on Climate
Change, Agriculture and Food Security
         (CCAFS) at Rio+20
CCAFS at Rio+20: Social Media
Objectives

 Spread messages on sustainable
  agriculture for achieving food security in a
  changing climate
 Share CCAFS content that could inform
  Rio outcomes
 Engage in online debates about how to
  achieve a sustainable green economy
 Report live from key sessions
 Connect offsite participants to events in
  Rio
                   Developed with input from Peter Casier
What are we trying to achieve?


 Share knowledge with a wider
  community
 Increased offsite participation
 Increased onsite engagement:
How to achieve our goals

 Define our social media strategy:
  goals, messages, audiences
 Agree on roles and responsibilities:
  who does what?
 Define the tools and how to use them
 Produce, aggregate and share content
  widely: before, during and after the
  event
 Monitor and evaluate: what did we
  learn
Getting organised

Google site and
google groups
used to
communicate with
team and organise
background
materials
Blogging

CCAFS blog:
ccafs.cgiar.org/blo
g/tags/rio4ag

• live reporting
  and analysis
  from sessions.
• all tagged under
  #rio4ag
Blogging

Guest blogs

• Strategic
  placement of
  opinion
  pieces
• Huffington
  Post, Reuters
  AlertNet,
  Scientific
  American
Blogging

Results:
50% increase in traffic to blog in the two weeks of the
conference. People spending more time reading.
Microblogging

• Tweeting live from
  sessions;
• Sharing key
  content (blogs,
  photos,
  presentations);
• Sharing opinions
  and insights
• RTs of what our
  partners are
  saying, and more.
• All using #rio4ag
Microblogging
Results:
•   On peak day, tweets tagged #Rio4Ag had over 1,500 Twitter broadcasts,
    resulting in 3 million individual messages, reaching 598,000 different
    people
•   During conference, traffic to the CCAFS blog from twitter increased
    400%
Webcast

• Sessions from
  ARDD broadcast
  live online
• Online viewers
  could ask Q’s to
  the panel via
  twitter and
  facebook.
• The event had
  600 online
  viewers, plus 600
  in person
Video sharing

• ARDD session
  videos posted on
  YouTube same
  day
• Videos embedded
  on blogs and
  websites, shared
  via twitter & FB
• Some videos had
  hundreds of views
  in following days
Photo sharing

Photos from key events around Rio posted shared
via Flickr, on blogs, and via twitter & FB
Presentation sharing
•   ARDD session
    slides posted on
    SlideShare same
    day
•   Embedded on
    blogs, websites,
    shared via twitter &
    FB
•   Some slides had
    100s of views:         www.slideshare.net/cgiarclimate
    more than number       /tag/rio4ag
    of people in
    audience
Defining social reporting…

 Using digital and social media to
  document and share information,
  conversations, results and different
  voices from a project, a community or
  an event
 It’s about telling stories with digital
  media
     – So the normal conventions and rules
       apply: audience, content, message and
       hook
…and how it’s different from formal
reporting

 Creating an informal record of what you
  want to capture and share

 Allowing to share your own views, or the
  views of your community, and make these
  voices heard

 Bringing to life stories worth sharing

 Creating spaces for reflection and
  dialogue
Social reporting tooklit
1. Wikis for collaboration and coordination
2. Microblogging
3. Blogging
4. Video sharing & audio sharing
5. Photo sharing
6. Presentation sharing
7. Facebook (social network sites)
8. Tagging and social bookmarking
9. Feeds
10.Webcasts
11.Data / Information Visualization Tools
Brian Solis – The conversation prism
http://www.theconversationprism.com/
create                communicate




                       audiences
collaborate                                   curate




                         critique
collaborate

   Wikis
   Blogs
   Online social networks
   Integrated portals (mobile
    accessible websites)
SR4Proc Introduction
SR4Proc Introduction
§
SR4Proc Introduction
Create


 make digital content including
  audio, image, text, website, blog,
  video, wikis
 Protect - copyright, privacy,
  digital footprint
Ushahidi
Curate


 Find - Internet search, Wikipedia,
  Google scholar, e-resources,
  image textbook, etc
 Filter - RSS feeds,
 Collate/collect: social and
  personal bookmarking, mind-
  mapping, online storage
SR4Proc Introduction
Critique

 Assess the validity/authenticity of
  sites/information
 Reflect on one’s own practice and
  that of one's peers - blogs, forums
  etc
 Filter bubbles…
SR4Proc Introduction
Eli Pariser: Beware online "filter bubbles“
http://www.ted.com/talks/eli_pariser_beware_online_filter_bu
bbles.html
Communicate

 Share /disseminate/ distribute - wiki,
  blog, discussion forum, email,
  Google+, twitter, online social
  networks
 Promote - twitter, blog, online social
  networks, and email
SR4Proc Introduction
SR4Proc Introduction
Policy actors in six Southern countries




Simon Batchelor – IDS Impact and Learning Blog
Web of people...




 LinkedIn Labs | InMaps
 http://inmaps.linkedinlabs.com/
A web of flow...
Social Reporting for Innovative
    Procurement Reforms




 WBI Social Reporting Apprenticeship
              Program
            October 2012

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SR4Proc Introduction

  • 1. Social Reporting for Innovative Procurement Reforms WBI Social Reporting Apprenticeship Program October 2012
  • 2. Logistics and timetable  Rooms  Objectives & Agenda – on the EuforicWeb wiki! – http://bit.ly/Wl70FQ  Ground Rules – Timing? – Phones? – Email? – Right hand Left hand? – Be brief – Allow everybody to talk  Tagging  What is Social Reporting?
  • 3. Case study -a new normal: CGIAR Research Program on Climate Change, Agriculture and Food Security (CCAFS) at Rio+20
  • 4. CCAFS at Rio+20: Social Media Objectives  Spread messages on sustainable agriculture for achieving food security in a changing climate  Share CCAFS content that could inform Rio outcomes  Engage in online debates about how to achieve a sustainable green economy  Report live from key sessions  Connect offsite participants to events in Rio Developed with input from Peter Casier
  • 5. What are we trying to achieve?  Share knowledge with a wider community  Increased offsite participation  Increased onsite engagement:
  • 6. How to achieve our goals  Define our social media strategy: goals, messages, audiences  Agree on roles and responsibilities: who does what?  Define the tools and how to use them  Produce, aggregate and share content widely: before, during and after the event  Monitor and evaluate: what did we learn
  • 7. Getting organised Google site and google groups used to communicate with team and organise background materials
  • 8. Blogging CCAFS blog: ccafs.cgiar.org/blo g/tags/rio4ag • live reporting and analysis from sessions. • all tagged under #rio4ag
  • 9. Blogging Guest blogs • Strategic placement of opinion pieces • Huffington Post, Reuters AlertNet, Scientific American
  • 10. Blogging Results: 50% increase in traffic to blog in the two weeks of the conference. People spending more time reading.
  • 11. Microblogging • Tweeting live from sessions; • Sharing key content (blogs, photos, presentations); • Sharing opinions and insights • RTs of what our partners are saying, and more. • All using #rio4ag
  • 12. Microblogging Results: • On peak day, tweets tagged #Rio4Ag had over 1,500 Twitter broadcasts, resulting in 3 million individual messages, reaching 598,000 different people • During conference, traffic to the CCAFS blog from twitter increased 400%
  • 13. Webcast • Sessions from ARDD broadcast live online • Online viewers could ask Q’s to the panel via twitter and facebook. • The event had 600 online viewers, plus 600 in person
  • 14. Video sharing • ARDD session videos posted on YouTube same day • Videos embedded on blogs and websites, shared via twitter & FB • Some videos had hundreds of views in following days
  • 15. Photo sharing Photos from key events around Rio posted shared via Flickr, on blogs, and via twitter & FB
  • 16. Presentation sharing • ARDD session slides posted on SlideShare same day • Embedded on blogs, websites, shared via twitter & FB • Some slides had 100s of views: www.slideshare.net/cgiarclimate more than number /tag/rio4ag of people in audience
  • 17. Defining social reporting…  Using digital and social media to document and share information, conversations, results and different voices from a project, a community or an event  It’s about telling stories with digital media – So the normal conventions and rules apply: audience, content, message and hook
  • 18. …and how it’s different from formal reporting  Creating an informal record of what you want to capture and share  Allowing to share your own views, or the views of your community, and make these voices heard  Bringing to life stories worth sharing  Creating spaces for reflection and dialogue
  • 19. Social reporting tooklit 1. Wikis for collaboration and coordination 2. Microblogging 3. Blogging 4. Video sharing & audio sharing 5. Photo sharing 6. Presentation sharing 7. Facebook (social network sites) 8. Tagging and social bookmarking 9. Feeds 10.Webcasts 11.Data / Information Visualization Tools
  • 20. Brian Solis – The conversation prism http://www.theconversationprism.com/
  • 21. create communicate audiences collaborate curate critique
  • 22. collaborate  Wikis  Blogs  Online social networks  Integrated portals (mobile accessible websites)
  • 25. §
  • 27. Create  make digital content including audio, image, text, website, blog, video, wikis  Protect - copyright, privacy, digital footprint
  • 29. Curate  Find - Internet search, Wikipedia, Google scholar, e-resources, image textbook, etc  Filter - RSS feeds,  Collate/collect: social and personal bookmarking, mind- mapping, online storage
  • 31. Critique  Assess the validity/authenticity of sites/information  Reflect on one’s own practice and that of one's peers - blogs, forums etc  Filter bubbles…
  • 33. Eli Pariser: Beware online "filter bubbles“ http://www.ted.com/talks/eli_pariser_beware_online_filter_bu bbles.html
  • 34. Communicate  Share /disseminate/ distribute - wiki, blog, discussion forum, email, Google+, twitter, online social networks  Promote - twitter, blog, online social networks, and email
  • 37. Policy actors in six Southern countries Simon Batchelor – IDS Impact and Learning Blog
  • 38. Web of people... LinkedIn Labs | InMaps http://inmaps.linkedinlabs.com/
  • 39. A web of flow...
  • 40. Social Reporting for Innovative Procurement Reforms WBI Social Reporting Apprenticeship Program October 2012

Editor's Notes

  • #5: Spread messages about the role of sustainable agriculture for achieving food security in a changing climate (before, during and after the conference and especially at Agriculture and Rural DevelopmentDay, a major event convened by agricultural agencies at Rio);spread RIO related messages/content from CCAFS (publications, tools, and more) report live from key agriculture and food security related events esp ARDD;connect offsite participants to what is going on in Rio, in real-time;engage with a global community of people, in Rio and online, who are debating the issues we work on.
  • #6: a. Advocacy outreach to a wider community:Using social media around particular events provides a unique opportunity to reach out to a wider community than just merely the people present at the event or the “conventional media”. It allows the use of mass social media to bring out your key messages, as an awareness or advocacy tool to a broad audience.b. Increased offsite participation:As social media is a two-ways communication, it enables an interaction with “outsiders” soliciting for their offsite participation in the onsite presentations and discussions, as well as stimulating discussions about the topics the event covers.c. Increased onsite engagement:Using event participants as social reporters, social reporting allows a more active engagement of the participants themselves. Where traditionally an audience would be passively listening and taking individual notes at most, social reporting stimulates your audience to more actively engage, to think about the topics and to discuss them.
  • #7: a. Define our social media strategy:- Clearly define and agree on the goals and targets of the social reporting efforts beforehand.- Define the link between "social" and "traditional" media - Define our key messages and the main target audienceb. Agree on roles and responsibilitiesWell before the event, assemble a small team of staff and partners who will be onsite and are willing to report from events, blog, tweet, take photos and more. Also connect with colleagues who are offsite who are willing to help spin and promote the content and help with essential tasks such as editing and uploading content. c. Define the toolsAgree on a standard set of tools and how they will be used. Also agree on conventions (e.g. using the #rio4agtag)d. Produce, aggregate and share content widelyDuring the event, work together to get content finalised and online quickly and invest as much time in promoting content once it's online.f. Monitor and evaluateA wrap-up report can summarize all content generated, and measure the actual reach of the social reporting and document the process as well as the lessons learnt.
  • #8: Mixed group, inside and outside the programme. SharePoint is a a key resource for FAO, tbd this afternoon
  • #10: Mixing blogging with traditional media outreach
  • #13: Reach is the total number of unique Twitter users who received tweets about the search term. Exposure is the total number of times tweets about the search term were received by users. We call each receipt of a tweet an impression. Both reach and impressions should be treated as directional metrics to give you an idea of the overall exposure the tracked term received. You should use these metrics to get a sense of the size of your potential audience, and use engagement metrics like retweets, clicks and replies to gain a more complete understanding of your impact. Source: http://tweetreach.com
  • #21: There is a myriad of new tools, and they are all changing… so best to get away from a tool focus
  • #34: Watch from 00.40 to 04.40