Srinivas Medikonda- Solution Architect
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Srinivas Medikonda is a Principal Solution Architect with nearly 20 years of experience in project/program management, process reengineering, business analysis, client relationship management, software development costing and budgeting, and requirement gathering/analysis. He has significant experience working in the banking and finance, healthcare, telecom, high tech, and manufacturing industries. He is proficient in providing CRM consulting services and is well-versed in various project management methodologies. He also has sound knowledge of key CRM concepts and is an effective communicator with strong leadership, problem-solving, and people management skills.
Srinivas Medikonda- Solution Architect
- 1. 1Copyright © 2015 Tech Mahindra. All rights reserved. • A competent professional with nearly 20 years of experience in: Project/Program Management Process Reengineering Business Analysis Client Relationship Management Software Development Costing & Budgeting Requirement Gathering /Analysis Solution Design/ Architecture • Gained significant exposure of working in Banking and Finance, Healthcare, Telecom, High Tech & Manufacturing domain • Proficient in providing CRM Consulting Services (Siebel, Siebel On Demand, Salesforce.com, MS CRM & Sales Logix CRM) on various industry verticals • Well versed with eRoadmap, Parallel Waterfall, PMP, Waterfall Project Management & Agile Methodologies • Sound knowledge of concepts like Marketing Segmentation, Campaign & Event Management, Sales Force Automation, Case Management, Trouble Ticket, Service Level Agreements (SLA) and Contracts • An effective communicator with good leadership, problem solving and people management skills Srinivas Medikonda Principal Solution Architect Professional Background Key Engagements Areas of ExpertiseBrief Introduction • Managing end to end delivery for CRM Implementations for Various Clients . • As a Solution Architect, responsible for Design, Development, Administration and supporting projects with the objective of delivering them as per agreed timelines, cost and quality parameters • Maintain and publish program management documentation including project scope, development schedules, risk managements and resource/budget estimations • Acts as the front line communicator for interfacing with engineering management, product management and program management professionals across the organization to identify and manage program dependencies • Define streamlined workflows and drive project implementations with agile lightweight processes for maximum efficiency and effectiveness • Identify areas of risk and opportunity, manage conflicts, and collaboratively create mutually acceptable solutions • Communicate program status, decisions, actions, as well as risk areas and mitigation plans effectively in a simple and lucid manner ,Organize, document and present technical and program reviews/status to senior management • B.E. (Mechanical Engineering) from Mysore University • Certification in Administration & Configuration of Siebel from Oracle University • Certified Salesforce.com Administrator from Salesforce.com • MS CRM online and on premise 201120132015 • MS Sql Server DBA • Oracle 11g10g, Teradata and Sybase. • Global SFDC Implementation for Citi Bank both for Commercial and Wealth Management space for USA and Mexico. • SFDC Sales Cloud implementation for Bright House Networks, Florida. • SFDC Integration with Legacy ERP Systems for Dex Media, Dallas. • Global MS CRM 2011 implementation for Citi Bank, North America, APAC, LATAM and EMEA regions. • Global Siebel Implementation for Hewlett Packard, Singapore across APAC countries. • Global Oracle CRM implementation for Hewlett Packard, Singapore across APAC countries.