StaffOrientationScriptVO
- 1. UPMC Corporate Communications/Alan Gintzler WPIC new employee orientation script VO Voice Over script that follows is narration for Powerpoint presentation. Voice Over Script Congratulations on becoming a staff member of Western Psychiatric Institute and Clinic, WPIC, the largest provider of acute psychiatric services in the country. WPIC is distinguished as one of the nation’s 12 best psychiatric hospitals by U.S. News and World Report. You are joining 4,000 psychiatric clinicians, researchers, and support staff working together with compassionate care and state-of-the-art treatment for patients. We are dedicated individuals delivering psychiatric services to people from all walks of life, from childhood to older adult, especially those who are often underserved—and we treat each as our own. Every day WPIC confronts the issues of behavioral health and addictive disorders, infusing the latest knowledge, derived of our own research, directly into clinical care. Our clinical programs are organized into comprehensive service lines that coordinate inpatient and outpatient services across the continuum of care. We serve 50,000 individuals each year, 10,000 of whom are inpatients. We bring community-based services to the places individuals and families need them: schools, homes, community centers, and prisons, providing crisis intervention, overnight respite, mobile and walk-in services, telephone intervention, and video-link counseling. We are passionate about our work and motivated by a deep desire to provide healing, comfort, and hope. It takes a very special person to choose to work in behavioral health. Our staff is welcoming and nurturing, selected for their unique skills and depth of caring. We are a large institution, but staff members say it doesn’t feel that way. The natural friendliness of WPIC staff breeds a feeling of family and professional intimacy. This didn’t happen overnight. WPIC has a long, rich history of best-practice, evidence- based care, informed by our own research conducted over decades. We’ve been an integral part of the evolution of UPMC—we were there at the start—serving as the flagship for UPMC Behavioral Health and home of the Department of Psychiatry of the University of Pittsburgh School of Medicine.
- 2. Through these time-honored associations, our wealth of clinical resources and broad- based research programs drive innovation and the development of cutting-edge behavioral health care. Across the country, our colleagues marvel at WPIC’s stature at UPMC and the strong value placed on behavioral health at UPMC. In joining WPIC and UPMC, you are joining the premier health system in western Pennsylvania and one of the most renowned academic medical centers in the country. You’re part of an extended team of 48,000 employees and 20 hospitals serving the health needs of more than 4 million people each year with a commitment to quality, excellence, and innovation in health care. We are greeters, aides, clinicians, and lab technicians, supporters, comforters, and conveyors of hope. We strive to deliver the highest degree of professionalism coupled with compassion and genuine caring. We fervently believe that expertise goes hand-in- hand with empathy and we exercise this conviction with each patient we treat. At the core of work at WPIC is opportunity—opportunity to make a difference in others’ lives and opportunity for professional growth. Our own WPIC president started here as an undergraduate trainee while attending classes across the street at the university. She has described her two decades of experience and growth at WPIC as a unique synergy of learning and application of research in the clinical setting. And she’s still on the frontlines, doing fieldwork as a clinical consultant at the Allegheny County Jail. We provide education, professional ladders, and opportunities for advancement. We’re proud of our work and our staff, and proud you’ve joined us to provide the foremost behavioral health care in our region. WPIC embodies a convergence of people, coupling dynamic research with a thriving clinical delivery system. At WPIC, each informs the other. We are nationally and internationally renowned for our work with eating disorders, autism spectrum disorders, geriatric services, and depression and bipolar disorders across the lifespan. We’re one of the few behavioral health facilities in the world with extensive pediatric services and the only provider of pediatric services in western Pennsylvania. Each day, our positive impact in patients’ lives is delivered personally and collectively. Individually and together we are working to improve individuals’ quality of life: the grade-schooler with ADD, the grandmother with depression, the truck driver with OCD, the teenager with an eating disorder, the chemically dependent. They are the reason we’re here. They are our daily inspiration. WPIC has 450 inpatient beds in our behavioral health system—300 of our own and 150 at four other UPMC hospitals. Upon discharge, our inpatients transfer to a network of 75 ambulatory service programs, including residential services, partial hospitalization, intensive outpatient programs, and outpatient therapy. 2
- 3. Our specialties are coordinated by service line, focusing on patient populations that extend across levels of care, including highly specialized programs, many of which aren’t offered elsewhere. We provide telephone and video counseling to prison populations around the country, as well as consultation with prison medical staff. We have a full array of forensic psychiatric services. We are individuals touching individuals, reaching out professionally and on a deeply human level to promote healing through leading-edge treatment. We make an essential difference every day in the lives of our patients and their families. We deliver personalized care to the at-risk teen, the mother with anxiety disorder, and to homeless individuals and families. WPIC training programs provide lifelong learning for current and future generations of behavioral health professionals through conferences, disaster and bioterrorism preparedness, agency partnerships, and our speakers bureau. We are the only academic center of psychiatry in western Pennsylvania and a training center for undergraduate and graduate students from more than 20 colleges and universities. WPIC emphasizes collaborative relationships and embraces all disciplines for the understanding, treatment, and prevention of mental and addictive disorders. For more than 50 years, we’ve been innovators—and our innovators are you. Today’s hirees will shape tomorrow’s behavioral health through advanced clinical care, research, and education. You are the hearts, minds, and faces that heal and make a difference. Thanks for joining Western Psychiatric Institute and Clinic and thanks for your dedication to behavioral health. We look forward to working with you and we’re glad you’re here. —END— 3