Stakeholder analysis scm
- 1. UGANDA CHRISTIAN UNIVERSITY UCU SCHOOL OF BUSINESS DEPARTMENT OF BUSINESS & FINANCIAL AND MANAGEMENT & ENTREPRENEURSHIP COURSE: SUPPLY CHAIN RISK MANAGEMENT PROGRAMME: BPLM3:2 NAME REG NO ASSIGNMENT 1 Submission: July 04 2021
- 2. Stakeholder analysis is a technique you can use to identify and assess the importance of key people, groups of people, and institutions that may influence the success of your activity or project. Stakeholders in the Supply Chain are a broader more completed group from the suppliers of materials and services, through to delivery and logistics and customers and consumers. The regulations of government and local bodies and the actions of competitors also make them connected stakeholders in this process. The actions or inactions of one group in the chain can affect all the stakeholders in the chain. Managing this group is more complex and may require you to ‘think locally, act globally’ while implementing expertise and innovation in your communication and collaboration techniques to manage activities. Using the Health Centre Case Study Organisation, the following are the identified stakeholders; Clients Department Head Clients’ families Union Local community Professional association Staff – Nursing Other local health services Staff - Others Other health services in similar position Management of centre Department Chief Nurse Local politician Minister of Health Local media Local general medical practitioners Plot them on the power interest grid and placing them in each quadrant and explain what you do to make sure that they do not pose a risk Key stakeholders are those who can significantly influence, or are important to the success of, the project. Influence is the power which stakeholders have over a project- to control what decisions are made, facilitate its implementation, or exert influence which affects the project negatively. Influence is
- 3. perhaps best understood as the extent to which people, groups or organizations (i.e. stakeholders) are able to persuade or coerce others into making decisions and follow certain courses of action. Importance indicates the priority given by you to satisfying stakeholders’ needs and interests through the project. Importance is likely to be most obvious when stakeholder interests in a project converge closely with your objectives Stakeholder Interest As per exercise 3.2 Influence U=Unknown 1=Little/no influence 2=Some influence 3=Moderate influence 4=Significant influence 5=Very influential Importance U=Unknown 1=Little/no influence 2=Some influence 3=Moderate influence 4=Significant influence 5=Very influential 1. Clients 2 5 2. Clients families 2 5 3. Local community U 5 4. Staff – Nursing 3 5 5. Staff - Others U 2 6. Managementof centre 4 2 7. Local politician 4 2 8. Local media 4 2 9. DepartmentHead 5 1 10. Union 2 3 11. Professional association 3 5 12. Other local health services 3 4 13. Health services in similar position 3 4 14. DepartmentChief Nurse 2 5 15.Minister of Health 5 2 16.Local general medical practitioners 4 2
- 4. The stakeholders which fall into Boxes A, B and C are the key stakeholders of the organization - those who can significantly influence the project, or are most important if the objectives are to be met. In order for the stakeholders not to pose a risk, is that ‘legitimate and valid’ stakeholders need to be identified and their power and influence mapped so that their potential impact on projects can be better understood. Appropriate strategies can then be formulated and enacted to maximize a stakeholder’s positive influence and minimise any negative influence. This becomes a key risk- management issue for project managers to avoid many of the project failures detailed in the literature The kind of risks posed by the stakeholders include; Stakeholders with high influence, who can therefore affect the project outcomes, but whose interests are not the target of the project, these are stakeholders in Quadrant C Example Taking theinformation from the Stakeholder Influence and Importance Tool, these are the relative position of each of the stakeholders on theorganisation. Importance A 3 1;2;14 5 4;11 B 12;13 10 0 Influence 5 Influence 5 16 6;7;8 15 9 D 0 Importance C
- 5. Stakeholders appearing to have a high degree of influence on the project, and who are also of high importance for its success, these appear in Quadrant B Stakeholders in this box, with low influence on, or importance to project objectives may require limited monitoring or evaluation, but are of low priority. They are unlikely to be the subject of project activities or management, these appear in Quadrant D Give Solutions They will need careful monitoring and management. Develop a strategy for working with these stakeholders. There will need to construct good working relationships with these stakeholders, to ensure an effective coalition of support for the project. Develop a strategy for working with these stakeholders. Remove these from your stakeholder list