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Stakeholders
Sahar Amr
Directed to : Dr. Mahmoud
Abdelmohsen
Who are
stakeholders ?
Internal
stakeholders:
External
stakeholders
Internal
stakeholders:
•Employees: They contribute
their skills and labor, impacting
productivity and reputation.
•Owners/Shareholders: They
invest capital and expect
financial returns and value
growth.
•Management: They lead and
make decisions affecting all
External stakeholders:
• Customers: They purchase products or
services, driving revenue and shaping
company direction.
• Suppliers: They provide resources
necessary for operations, affecting cost and
quality.
• Creditors: They lend money and need
assurance of repayment.
• Communities: They are impacted by the
business's environmental and social
activities.
• Government: They regulate and tax
businesses, affecting compliance and
operations.
• Media: They can influence public
What are their
interests, expectations,
and concerns?
Stakeholders have diverse
interests. Common themes
include:
• Financial: Profitability, returns
on investment, and job security.
• Operational: Efficiency, quality,
and product safety.
• Ethical: Sustainability, environm
ental impact, and fair labor
practices.
• Reputational: Public
image, brand recognition, and
customer trust.
• Personal: Growth, development,
What are their
interests, expectations,
and concerns?
Expectations vary based on the
stakeholder group. For example,
customers expect quality products and
service, while employees expect fair
compensation and opportunities for
advancement.
Concerns arise when stakeholder
interests are not
met. Employees might worry about
layoffs, customers might complain
about poor quality, and communities
might protest environmental pollution.
Stakeholders can influence the project or
organization in various ways:
• Customers: By choosing to buy or not buy
products, affecting revenue and product
strategy.
• Employees: By contributing ideas, working
efficiently, and maintaining good customer
relations.
• Investors: By providing or withdrawing
funding, influencing financial decisions.
• Government: By setting regulations and
policies, affecting operations and compliance
How do they influence or
are influenced by the project or
organization?
The project or organization also influences
stakeholders:
• Employees: By providing
salaries, benefits, and work
environment, impacting job satisfaction
and retention.
• Communities: By creating
jobs, supporting local businesses, and
minimizing environmental impact.
• Government: By generating tax revenue
and contributing to the overall economy.
How do they influence or
are influenced by the
project or organization?
Categorizing stakeholders based on
power, interest, and involvement:
1
2
3 Involvement
Their level of
engagement with the
project or
organization.
Interest:
Their level of
concern about the
project or
organization.
Power
Their ability to
influence the project or
organization.
Categorizing stakeholders
based on power, interest, and
involvement :
This helps prioritize stakeholder engagement and
communication strategies. For example, high-
power, high-interest stakeholders need close
involvement and regular communication, while
low-power, low-interest stakeholders might require
minimal outreach.
Balancing Stakeholder
Interests: A Delicate
Symphony
You can enter a subtitle
here if you need it
Imagine juggling various balls in the air,
each representing the interests of a
different stakeholder in your business.
Balancing these competing priorities is a
constant challenge, but crucial for long-
term success. Let's explore the
importance of stakeholder aims and the
key concept of shareholders in this
intricate dance.
Balancing Stakeholder Interests: A
Delicate Symphony
01
Employees:
They seek job
security, fair
compensation, and a
positive work
environment.
03
Investors:
They want financial
returns on their
investments and
sustainable growth.
04
Communities
They desire
environmental
responsibility, economic
prosperity, and social
well-being.
02
Customers
They expect quality
products, excellent
service, and value for
their money.
Each stakeholder has their own unique set of
aims, and it's the organization's responsibility
to balance these sometimes conflicting
demands. This can be a complex task,
requiring careful consideration of each
stakeholder group's priorities and finding
solutions that benefit everyone in the long run.
Why Stakeholder Aims
Matter: The Importance
of Shared Success
Focusing solely on shareholder profits, for
example, might neglect employee well-being
and lead to high turnover, ultimately
impacting productivity and customer
satisfaction. Similarly, ignoring
environmental concerns can damage a
company's reputation and alienate socially
conscious consumers.
By prioritizing stakeholder engagement and
addressing their diverse aims, businesses
can unlock several benefits:
Why Stakeholder Aims Matter: The
Importance of Shared Success
01 Enhanced decision-
making
Understanding stakeholder
perspectives leads to more
informed and inclusive
choices.
02 Stronger
relationships
Open communication and trust
build rapport with key
stakeholders, boosting loyalty
and support.
03 improved
innovation
Diverse viewpoints
foster creativity and
generate new ideas for
products and services.
04 Sustainable
growth
Addressing social and
environmental concerns
alongside financial goals ensures
long-term success and resilience.
The Shareholder
Concept: Balancing
Individual and
Collective Gains
Shareholders are individuals or entities
who own shares in a company, giving
them partial ownership and a claim on
its profits. They generally prioritize
financial returns on their investment,
such as dividends or capital
appreciation.
Balancing shareholder interests with
those of other stakeholders is a central
aspect of corporate governance.
CREDITS: This presentation template
was created by Slidesgo, including
icons by Flaticon, and infographics &
images by Freepik
The Shareholder
Concept: Balancing
Individual and
Collective Gains
This often involves:
• Transparency and disclosure: Sharing
financial information and business
strategies with shareholders builds trust
and accountability.
• Effective shareholder
engagement: Listening to shareholder
concerns and incorporating their
feedback into decision-making
processes fosters a sense of ownership
The Shareholder Concept: Balancing
Individual and Collective Gains
Finding the right balance between
shareholder interests and the needs of
other stakeholders is an ongoing
challenge, but achieving this equilibrium
is crucial for building a successful and
sustainable business that thrives in the
long run.
The Shareholder Concept: Balancing
Individual and Collective Gains
striking the right chord in the
stakeholder symphony requires
constant attention, open
communication, and a commitment to
shared success. By prioritizing the
diverse aims of all stakeholders,
businesses can create a harmonious
environment where everyone benefits
from the collective melody of progress.
Thank you

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stakeholders.power.point.text,business.internal

  • 1. Stakeholders Sahar Amr Directed to : Dr. Mahmoud Abdelmohsen
  • 3. Internal stakeholders: •Employees: They contribute their skills and labor, impacting productivity and reputation. •Owners/Shareholders: They invest capital and expect financial returns and value growth. •Management: They lead and make decisions affecting all
  • 4. External stakeholders: • Customers: They purchase products or services, driving revenue and shaping company direction. • Suppliers: They provide resources necessary for operations, affecting cost and quality. • Creditors: They lend money and need assurance of repayment. • Communities: They are impacted by the business's environmental and social activities. • Government: They regulate and tax businesses, affecting compliance and operations. • Media: They can influence public
  • 5. What are their interests, expectations, and concerns? Stakeholders have diverse interests. Common themes include: • Financial: Profitability, returns on investment, and job security. • Operational: Efficiency, quality, and product safety. • Ethical: Sustainability, environm ental impact, and fair labor practices. • Reputational: Public image, brand recognition, and customer trust. • Personal: Growth, development,
  • 6. What are their interests, expectations, and concerns? Expectations vary based on the stakeholder group. For example, customers expect quality products and service, while employees expect fair compensation and opportunities for advancement. Concerns arise when stakeholder interests are not met. Employees might worry about layoffs, customers might complain about poor quality, and communities might protest environmental pollution.
  • 7. Stakeholders can influence the project or organization in various ways: • Customers: By choosing to buy or not buy products, affecting revenue and product strategy. • Employees: By contributing ideas, working efficiently, and maintaining good customer relations. • Investors: By providing or withdrawing funding, influencing financial decisions. • Government: By setting regulations and policies, affecting operations and compliance How do they influence or are influenced by the project or organization?
  • 8. The project or organization also influences stakeholders: • Employees: By providing salaries, benefits, and work environment, impacting job satisfaction and retention. • Communities: By creating jobs, supporting local businesses, and minimizing environmental impact. • Government: By generating tax revenue and contributing to the overall economy. How do they influence or are influenced by the project or organization?
  • 9. Categorizing stakeholders based on power, interest, and involvement: 1 2 3 Involvement Their level of engagement with the project or organization. Interest: Their level of concern about the project or organization. Power Their ability to influence the project or organization.
  • 10. Categorizing stakeholders based on power, interest, and involvement : This helps prioritize stakeholder engagement and communication strategies. For example, high- power, high-interest stakeholders need close involvement and regular communication, while low-power, low-interest stakeholders might require minimal outreach.
  • 11. Balancing Stakeholder Interests: A Delicate Symphony You can enter a subtitle here if you need it Imagine juggling various balls in the air, each representing the interests of a different stakeholder in your business. Balancing these competing priorities is a constant challenge, but crucial for long- term success. Let's explore the importance of stakeholder aims and the key concept of shareholders in this intricate dance.
  • 12. Balancing Stakeholder Interests: A Delicate Symphony 01 Employees: They seek job security, fair compensation, and a positive work environment. 03 Investors: They want financial returns on their investments and sustainable growth. 04 Communities They desire environmental responsibility, economic prosperity, and social well-being. 02 Customers They expect quality products, excellent service, and value for their money. Each stakeholder has their own unique set of aims, and it's the organization's responsibility to balance these sometimes conflicting demands. This can be a complex task, requiring careful consideration of each stakeholder group's priorities and finding solutions that benefit everyone in the long run.
  • 13. Why Stakeholder Aims Matter: The Importance of Shared Success Focusing solely on shareholder profits, for example, might neglect employee well-being and lead to high turnover, ultimately impacting productivity and customer satisfaction. Similarly, ignoring environmental concerns can damage a company's reputation and alienate socially conscious consumers. By prioritizing stakeholder engagement and addressing their diverse aims, businesses can unlock several benefits:
  • 14. Why Stakeholder Aims Matter: The Importance of Shared Success 01 Enhanced decision- making Understanding stakeholder perspectives leads to more informed and inclusive choices. 02 Stronger relationships Open communication and trust build rapport with key stakeholders, boosting loyalty and support. 03 improved innovation Diverse viewpoints foster creativity and generate new ideas for products and services. 04 Sustainable growth Addressing social and environmental concerns alongside financial goals ensures long-term success and resilience.
  • 15. The Shareholder Concept: Balancing Individual and Collective Gains Shareholders are individuals or entities who own shares in a company, giving them partial ownership and a claim on its profits. They generally prioritize financial returns on their investment, such as dividends or capital appreciation. Balancing shareholder interests with those of other stakeholders is a central aspect of corporate governance.
  • 16. CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik The Shareholder Concept: Balancing Individual and Collective Gains This often involves: • Transparency and disclosure: Sharing financial information and business strategies with shareholders builds trust and accountability. • Effective shareholder engagement: Listening to shareholder concerns and incorporating their feedback into decision-making processes fosters a sense of ownership
  • 17. The Shareholder Concept: Balancing Individual and Collective Gains Finding the right balance between shareholder interests and the needs of other stakeholders is an ongoing challenge, but achieving this equilibrium is crucial for building a successful and sustainable business that thrives in the long run.
  • 18. The Shareholder Concept: Balancing Individual and Collective Gains striking the right chord in the stakeholder symphony requires constant attention, open communication, and a commitment to shared success. By prioritizing the diverse aims of all stakeholders, businesses can create a harmonious environment where everyone benefits from the collective melody of progress.