Standard operating process in freight forwarding
- 2. Process Enquiry Quotation Approval of the quote Domestic forwarder CFSDocumentation Customs Approval Loading in Vessel Unloading at destination and dispatch
- 3. Enquiry If the client is interested in doing business with Monatne then they will as for a Quote where in all the pricing is mentioned in a systematic manner. Enquiry is made based on the needs of the customer For Example: Destination, No. of goods and packages etc.
- 4. Quotation Based on the enquiry made we prepare quotation and then send it to our client. Price mentioned in the quote is negotiable based on the approach of the client. Payment modes: FOB(Free On Board): Exporter pays expenses till the goods are loaded into the career, responsibility will be transferred to importer after that. COB(Cost on Board): PrePaid: All the payments are made by the importer Ex-Works: All Expenses bared by the Importer
- 5. Approval of the Quote Once the Quotation is approved, we can move forward with the process of receiving goods. Based on which Container booking has to be done.
- 6. Domestic Forwarder A domestic forwarder is appointed in order to make sure the goods from the door of the exporter is transported to CFS(Container Freight Station).
- 7. CFS(Container Freight Station) Once the goods Arrive at CFS its our responsibility to handle the goods and make sure the goods are in good condition CFS are privately owned spaces used as a go-down where in goods are brought inn,stored, inspected, stuffed into the container and send to the harbor.
- 8. Documentation Documentation is the most important aspect in shipping business and there is no margin for error in this area of action Once the goods are transported from the door of the exporter, Commercial Invoice and Package List is prepared based on which further documentation is done Based on the documents above Shipping Bill, Bill of lading(B/L), AMS(Advanced Manifest System), Certificate of Origin, Shippers Declaration Form, Form 13/EIR(Equipment interchange receipt),ISF(Importers Security Filing)
- 9. Generating & purpose of Documents Cont… Shipping Bill: Is made based on Invoice, Used in CFS B/L: Its made based on Invoice and used at various stages in export. For Eg: Delivery, issues in shipment AMS: Its made based on invoice used when goods are transferred to main liner Certificate of Origin: Its Issued by chamber of commerce used for clearance of goods at destination Shippers Declaration Form: Its needed when your transporting dangerous goods as per IATA(International Air Transportation Association) Form 13: Its given by the liner at the time of picking up the container. ISF: Its made by the consignee used for inspection at the customs at destination.
- 10. Customs Approval Customs Sanction is mandatory before cargo is loaded into the carrier Custom officers dispatch a “let shipment order” or “out of charge” once this documents are received, goods are sealed by the customs known as custom seal and liners as well known as liner seal, these seals cannot broken or tampered with. Once these process is completed then the cargo is ready to be loaded into the ship
- 11. Loading into the Vessel Every destination has their own route where in the feeder ships collect the cargo from the ports and taken to the another port where Main Vessel or Mother vessel would take the goods to the final destination MOTHER VESSEL FEEDER VESSEL
- 12. Unloading &Dispatch Once the goods reach the destination, there would a custom check and on the submission of B/L the goods would be dispatched to the agent or the importers directly in some cases.