Agile Contracts:
We Can Work It Out
Scrum Day Twin Cities
September 22, 2015
Stevie Borne, CSP
Certified Scrum Professional &
Agile Transformation Coach
http://collaborativeleadershipteam.com
@CoLeadTeam
Stevie Borne
Certified Scrum Professional (CSP)
• 15+ years Information Technology with
traditional SDLC and Scrum/Agile
• Passionate about coaching teams to the
next level using a Strengths-based
approach
• Experienced Product Owner, Scrum
Master, Agile Transformation Coach,
Project Manager, Software Developer
• Based in Eagan, MN
2Copyright 2015 Collaborative Leadership Team
Agile Manifesto
Agile Software Development Manifesto
We are uncovering better ways of developing software by doing it and helping
others do it.
Through this work we have come to value
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on the right,
we value the items on the left more.
http://agilemanifesto.org
3Copyright 2015 Collaborative Leadership Team
Exercise
• Find 3 other people and form a group
• Discuss the following questions
– What comes to mind when you hear “Customer
Collaboration over Contract Negotiation”?
– What kinds of Contracts get negotiated in your
organization?
• Be prepared to share with the group
Time Box:
5 Min.
4Copyright 2015 Collaborative Leadership Team
Traditional Approach
Source: Dynamic System Development Method (DSDM or RAD)
5Copyright 2015 Collaborative Leadership Team
Traditional Contracts
• Created to address any potential risk to clients,
known and unknown
• Often based in fear, assuming long delay before
delivery
• Create false sense of security that everything is
well understood and defined
Copyright 2015 Collaborative Leadership Team
6
Traditional Contract Examples
• Business Cases
• Requirements Documents
• Others….
Copyright 2015 Collaborative Leadership Team
7
Changing Perspective
Source: Dynamic System Development Method (DSDM or RAD)
8Copyright 2015 Collaborative Leadership Team
Agile Contracts
• Start with Time and Money
• Negotiate features
• Reduces risk through frequent
delivery of “done” slices
Copyright 2015 Collaborative Leadership Team
9
Agile Contracts
• What problem needs to be solved?
• What market need is being fulfilled?
• Who is the Customer(s)?
Copyright 2015 Collaborative Leadership Team
10
Hearing From the Customer
• Pilot groups
• Usability studies
• Beta releases
• Customer service calls
• Sales visits or calls
• Sprint Reviews
Copyright 2015 Collaborative Leadership Team
11
The Product Owner as the Customer
• Communicates what the Customer wants
• Collaborates with the Team, Stakeholders, and the
Customer
• Converses in terms of Definition of Done and
Acceptance Criteria
12Copyright 2015 Collaborative Leadership Team
User Stories as Contracts
• Card
• Conversation
• Confirmation
Copyright 2015 Collaborative Leadership Team
13
Exercise
• What types of customer collaboration do you find
most challenging in your organization?
• Who are the customers that are being impacted
most?
• What can be done to improve these
interactions?
Time Box:
5 Min.
14Copyright 2015 Collaborative Leadership Team
Beyond Software ??
Copyright 2015 Collaborative Leadership Team
15
Class Discussion
• What are non-software situations in which you
see this Agile value applicable?
– Customer collaboration over contract negotiation
• In what ways?
Copyright 2015 Collaborative Leadership Team
16
Summary
• Traditional contracts often based in fear with
false sense of security
• Agile contracts begin with time and money
• Know the customer
• Agile contracts reduce risk
• “Customer Collaboration over Contract
Negotiation” can go beyond software
Copyright 2015 Collaborative Leadership Team
17
Questions ??
Copyright 2015 Collaborative Leadership Team
18
Wrapping Up
THANK YOU!
Please stay in touch!
Stevie Borne, CSP
stevie@coleadteam.com
http://collaborativeleadershipteam.com/
19Copyright 2015 Collaborative Leadership Team

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Stevie borne tc scrum day 2015

  • 1. Agile Contracts: We Can Work It Out Scrum Day Twin Cities September 22, 2015 Stevie Borne, CSP Certified Scrum Professional & Agile Transformation Coach http://collaborativeleadershipteam.com @CoLeadTeam
  • 2. Stevie Borne Certified Scrum Professional (CSP) • 15+ years Information Technology with traditional SDLC and Scrum/Agile • Passionate about coaching teams to the next level using a Strengths-based approach • Experienced Product Owner, Scrum Master, Agile Transformation Coach, Project Manager, Software Developer • Based in Eagan, MN 2Copyright 2015 Collaborative Leadership Team
  • 3. Agile Manifesto Agile Software Development Manifesto We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. http://agilemanifesto.org 3Copyright 2015 Collaborative Leadership Team
  • 4. Exercise • Find 3 other people and form a group • Discuss the following questions – What comes to mind when you hear “Customer Collaboration over Contract Negotiation”? – What kinds of Contracts get negotiated in your organization? • Be prepared to share with the group Time Box: 5 Min. 4Copyright 2015 Collaborative Leadership Team
  • 5. Traditional Approach Source: Dynamic System Development Method (DSDM or RAD) 5Copyright 2015 Collaborative Leadership Team
  • 6. Traditional Contracts • Created to address any potential risk to clients, known and unknown • Often based in fear, assuming long delay before delivery • Create false sense of security that everything is well understood and defined Copyright 2015 Collaborative Leadership Team 6
  • 7. Traditional Contract Examples • Business Cases • Requirements Documents • Others…. Copyright 2015 Collaborative Leadership Team 7
  • 8. Changing Perspective Source: Dynamic System Development Method (DSDM or RAD) 8Copyright 2015 Collaborative Leadership Team
  • 9. Agile Contracts • Start with Time and Money • Negotiate features • Reduces risk through frequent delivery of “done” slices Copyright 2015 Collaborative Leadership Team 9
  • 10. Agile Contracts • What problem needs to be solved? • What market need is being fulfilled? • Who is the Customer(s)? Copyright 2015 Collaborative Leadership Team 10
  • 11. Hearing From the Customer • Pilot groups • Usability studies • Beta releases • Customer service calls • Sales visits or calls • Sprint Reviews Copyright 2015 Collaborative Leadership Team 11
  • 12. The Product Owner as the Customer • Communicates what the Customer wants • Collaborates with the Team, Stakeholders, and the Customer • Converses in terms of Definition of Done and Acceptance Criteria 12Copyright 2015 Collaborative Leadership Team
  • 13. User Stories as Contracts • Card • Conversation • Confirmation Copyright 2015 Collaborative Leadership Team 13
  • 14. Exercise • What types of customer collaboration do you find most challenging in your organization? • Who are the customers that are being impacted most? • What can be done to improve these interactions? Time Box: 5 Min. 14Copyright 2015 Collaborative Leadership Team
  • 15. Beyond Software ?? Copyright 2015 Collaborative Leadership Team 15
  • 16. Class Discussion • What are non-software situations in which you see this Agile value applicable? – Customer collaboration over contract negotiation • In what ways? Copyright 2015 Collaborative Leadership Team 16
  • 17. Summary • Traditional contracts often based in fear with false sense of security • Agile contracts begin with time and money • Know the customer • Agile contracts reduce risk • “Customer Collaboration over Contract Negotiation” can go beyond software Copyright 2015 Collaborative Leadership Team 17
  • 18. Questions ?? Copyright 2015 Collaborative Leadership Team 18
  • 19. Wrapping Up THANK YOU! Please stay in touch! Stevie Borne, CSP stevie@coleadteam.com http://collaborativeleadershipteam.com/ 19Copyright 2015 Collaborative Leadership Team