Strategy check up
The document discusses strategy check-ups that organizations should conduct to ensure strategic alignment. It asks leaders to check if their strategy/mission-vision-values is understood consistently across stakeholders from frontline teams to executives to customers. It also prompts examining the organization's activity map to confirm all activities support the stated strategy and reinforce each other through communication and coordination. The document warns that a lack of common understanding of an actual strategy or poor fit among activities means an organization does not have a sustainable strategic plan and may be relying on past successes instead of a coherent strategy, putting it at risk of issues like high stress, silos, missed targets and dropping customer satisfaction.
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Strategy check up
- 1. Strategy Check-UP Do you have a Strategy? What is the Strategy/MVV according to: line level team members, managers, executives, customers? Is the Strategy/MVV consistent across stakeholders? Is it a business plan or description or is it a strategy? What is the activity map of the organization? 4 to 6 strategic principles (i.e. high touch service) supported by linked activities (i.e. extensive investment in sales staffing) Are all of the activities consistent with the strategy? How do activities strengthen and reinforce each other? Examine communication and coordination between activities If you do not have common understanding of an actual strategy, or if you do not have fit among activities: You do NOT have a sustainable strategic plan You may be running on inertia or in deeply grooved ruts of previous success Watch for: high levels of employee stress, lack of empowerment, silos, missed targets, low buy in into organizational goals, rising claim costs, dropping customer satisfaction levels.