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© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
INDUSTRY AND
COMPETITIVE
ANALYSIS
CHAPTER 3
Screen graphics created by:
Jana F. Kuzmicki, PhD, Mississippi University for Women
2
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
What Is Situation Analysis?
Two considerations
Company’s external or
macro-environment
 Industry and competitive
conditions
Company’s internal or
micro-environment
 Competencies,
capabilities, resource
strengths and weaknesses,
and competitiveness
3
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Figure 3.1: The Components of a
Company’s Macro-Environment
MACROENVIRONMENT
The Economy
at Large
COMPANY
Suppliers Substitutes
Buyer
s
New
Entrants
Rival
Firms

IMMEDIATE INDUSTRY
AND COMPETITIVE
ENVIRONMENT
5
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Key Considerations Regarding the
Industry and Competitive Environment
Industry’s
dominant
economic
traits
Competitive
forces and
strength of
each force
Drivers of
change in the
industry
Competitor
analysis
Key success
factors
Conclusions:
Industry
attractiveness
6
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Question 1: What are the
Industry’s Dominant Economic Traits?
 Market size and growth rate
 Scope of competitive rivalry
 Number of competitors and their relative sizes
 Prevalence of backward/forward integration
 Entry/exit barriers
 Nature and pace of technological change
 Product and customer characteristics
 Scale economies and experience curve effects
 Capacity utilization and resource requirements
 Industry profitability
7
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
The Experience Curve Effect
An experience curve exists when a
company’s unit costs decline as its
cumulative production volume increases
because of
 Accumulating production know-how
 Growing mastery of the technology
The bigger the experience curve effect, the
bigger the cost advantage of the firm with the
largest cumulative production volume
8
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Figure 3-3: Cost Advantages of
Different Experience Curve Effects
$1
$1 .90
.80
.70
.81
.64
.49
.729
.512
.343
10% Cost
Reduction
20% Cost
Reduction
30% Cost
Reduction
1
Million
Units
2
Million
Units
4
Million
Units
8
Million
Units
Cost
per
Unit
10
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Figure 3-4: Five Forces
Model of Competition
Substitute Products
(of firms in
other industries)
Suppliers
of Key
Inputs
Buyers
Potential
New
Entrants
Rivalry
Among
Competing
Sellers
11
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Analyzing the Five Competitive Forces:
How to Do It
 Assess strength of each of the five competitive forces
(Strong? Moderate? Weak? )
 Rivalry among competitors
 Competition from substitute products
 Competitive threat from potential entrants
 Bargaining power of suppliers and
supplier-seller collaboration
 Bargaining power of buyers and
buyer-seller collaboration
 Explain how each force acts to create competitive
pressure—What are the factors that cause each force to be
strong or weak?
 Decide whether overall competition (the combined effect
of all five competitive forces) is brutal, fierce, strong,
normal/moderate, or weak
12
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Factors That Affect the Strength of Rivalry
Rivalry is generally stronger when:
•Rivals are active in making fresh moves to
increase sales and market share
Buyer demand is growing slowly
The number of rivals ranges from at least 5 to
upwards of 12 or more
Rivals are of roughly equal size and capability
Buyer costs to switch brands are low
One or more rivals is dissatisfied with their
current position and market share and make
aggressive moves to improve their market
prospects
When rivals have diverse strategies and
objectives and are located in different countries
When one or two rivals have powerful
strategies and other rivals are scrambling to
stay in the game
Rivalry is generally weaker when:
Rivals move only infrequently or in a non-
aggressive manner to draw sales and market
share away from rivals
Buyer demand is growing rapidly
Buyer costs to switch brands are high
The “Weapons” of
Competitive Rivalry
•Lower prices
More appealing
features
Better product
performance
Higher quality
Strong brand image
and appeal
Better customer
service capabilities
Wider product
selection
Bigger/better dealer
network
Stronger product
innovation
capabilities
Longer warranties
Higher levels of
advertising
Rivalry
among
Competing
Sellers
Efforts of
rivals to gain
better market
position,
higher sales
and market
share,
and
competitive
advantage
13
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Common Barriers to Entry
 Sizable economies of scale
 Inability to gain access to specialized
technology
 Existence of strong learning/experience
curve effects
 Strong brand preferences and customer loyalty
 Large capital requirements and/or other specialized
resource requirements
 Cost disadvantages independent of size
 Difficulties in gaining access to distribution channels
 Regulatory policies, tariffs, trade restrictions
14
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Competitive Pressures From Buyers
and Seller-Buyer Collaboration
 Whether seller-buyer relationships
represent a weak or strong
competitive force depends on
 Whether buyers have sufficient
bargaining leverage to influence
terms of sale in their favor
 Extent and competitive
importance of collaborative
partnerships between one or
more sellers and their customers
15
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Competitive Force of Buyers
 Buyers are a strong competitive force when:
They are large and purchase a sizable
percentage of industry’s product
They buy in large quantities
They can integrate backward
Industry’s product is standardized
Their costs in switching to substitutes or other
brands are low
They can purchase from several sellers
Product purchased does not save buyer money
16
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Factors Affecting Buyer Bargaining Power
Buyers
Competitive pressures
stemming from buyer
bargaining power and
seller-buyer collaboration
Rivalry
Among
Competing
Sellers
Buyer bargaining power is stronger when
Buyer switching costs to competing brands are low
Buyers are large and purchase in large quantities
Quantity and quality of information available to buyers improves
Some buyers are a threat to integrate backward into the business of sellers
Buyer demand is weak or declining
Buyer bargaining power is weaker when
Buyer switching costs to competing brands are high
There is a surge in buyer demand
Seller-buyer collaboration or partnering provides attractive win-win opportunities
17
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Strategic Implications of the
Five Competitive Forces
 Competitive environment is unattractive
from the standpoint of earning
good profits when:
 Rivalry is strong
 Entry barriers are low
and entry is likely
 Competition from
substitutes is strong
 Suppliers and customers have
considerable bargaining power
18
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
 Competitive environment is ideal
from a profit-making standpoint when:
 Rivalry is moderate
 Entry barriers are high
and no firm is likely to
enter
 Good substitutes do
not exist
 Suppliers and customers are in a
weak bargaining position
Strategic Implications of the
Five Competitive Forces
19
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Common Types of Driving Forces
 Internet and e-commerce opportunities
 Increasing globalization of industry
 Changes in long-term industry growth rate
 Changes in who buys the product and how
they use it
 Product innovation
 Technological change/process innovation
 Marketing innovation
20
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Entry or exit of major firms
Diffusion of technical knowledge
Changes in cost and efficiency
Market shift from standardized to
differentiated products (or vice versa)
Regulatory policies / government legislation
Changing societal concerns, attitudes, and
lifestyles
Changes in degree of uncertainty and risk
Common Types of Driving Forces
21
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Strategic Group Mapping
 Firms in same strategic group have two or more
competitive characteristics in common
 Sell in same price/quality range
 Cover same geographic areas
 Be vertically integrated to same degree
 Have comparable product line breadth
 Emphasize same types of distribution
channels
 Offer buyers similar services
 Use identical technological approaches
22
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Procedure for Constructing a
Strategic Group Map
STEP 1: Identify competitive characteristics that
differentiate firms in an industry from one
another
STEP 2: Plot firms on a two-variable map using
pairs of these differentiating
characteristics
STEP 3: Assign firms that fall in about the same
strategy space to same strategic group
STEP 4: Draw circles around each group, making
circles proportional to size of group’s
respective share of total industry sales
23
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Example: Strategic Group Map of the
Video Game Industry
Types
of
Video
Game
Suppliers/Distribution
Channels
Overall Cost to Players of Video Games
Low
(Coin-operated
equipment)
Medium
(Console players cost
$100-$300)
High
(Use PC)
Arcades
Home PCs
Video game
consoles
Online/Internet
Sony, Sega,
Nintendo, several
others
Arcade
operators Publishers
of games on
CD-ROMs
MSN Gaming Zone,
Pogo.com,
America Online,
HEAT, Engage,
Oceanline, TEN
24
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Interpreting Strategic Group Maps
Driving forces and competitive pressures
often favor some strategic groups and hurt
others
Profit potential of different strategic groups
varies due to strengths and weaknesses in
each group’s market position
The closer strategic groups are on map, the
stronger the competitive rivalry among
member firms tends to be
25
© 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill/Irwin Copyright
Identifying Industry
Key Success Factors
 Answers to three questions pinpoint KSFs
On what basis do customers choose between
competing brands of sellers?
What resources and competitive capabilities
does a seller need to have to be competitively
successful?
What does it take for sellers to achieve a
sustainable competitive advantage?
 KSFs consist of the 3 - 5 really major
determinants of financial and
competitive success in an industry

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strm03.ppt

  • 1. 1 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright INDUSTRY AND COMPETITIVE ANALYSIS CHAPTER 3 Screen graphics created by: Jana F. Kuzmicki, PhD, Mississippi University for Women
  • 2. 2 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright What Is Situation Analysis? Two considerations Company’s external or macro-environment  Industry and competitive conditions Company’s internal or micro-environment  Competencies, capabilities, resource strengths and weaknesses, and competitiveness
  • 3. 3 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Figure 3.1: The Components of a Company’s Macro-Environment MACROENVIRONMENT The Economy at Large COMPANY Suppliers Substitutes Buyer s New Entrants Rival Firms  IMMEDIATE INDUSTRY AND COMPETITIVE ENVIRONMENT
  • 4. 5 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Key Considerations Regarding the Industry and Competitive Environment Industry’s dominant economic traits Competitive forces and strength of each force Drivers of change in the industry Competitor analysis Key success factors Conclusions: Industry attractiveness
  • 5. 6 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Question 1: What are the Industry’s Dominant Economic Traits?  Market size and growth rate  Scope of competitive rivalry  Number of competitors and their relative sizes  Prevalence of backward/forward integration  Entry/exit barriers  Nature and pace of technological change  Product and customer characteristics  Scale economies and experience curve effects  Capacity utilization and resource requirements  Industry profitability
  • 6. 7 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright The Experience Curve Effect An experience curve exists when a company’s unit costs decline as its cumulative production volume increases because of  Accumulating production know-how  Growing mastery of the technology The bigger the experience curve effect, the bigger the cost advantage of the firm with the largest cumulative production volume
  • 7. 8 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Figure 3-3: Cost Advantages of Different Experience Curve Effects $1 $1 .90 .80 .70 .81 .64 .49 .729 .512 .343 10% Cost Reduction 20% Cost Reduction 30% Cost Reduction 1 Million Units 2 Million Units 4 Million Units 8 Million Units Cost per Unit
  • 8. 10 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Figure 3-4: Five Forces Model of Competition Substitute Products (of firms in other industries) Suppliers of Key Inputs Buyers Potential New Entrants Rivalry Among Competing Sellers
  • 9. 11 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Analyzing the Five Competitive Forces: How to Do It  Assess strength of each of the five competitive forces (Strong? Moderate? Weak? )  Rivalry among competitors  Competition from substitute products  Competitive threat from potential entrants  Bargaining power of suppliers and supplier-seller collaboration  Bargaining power of buyers and buyer-seller collaboration  Explain how each force acts to create competitive pressure—What are the factors that cause each force to be strong or weak?  Decide whether overall competition (the combined effect of all five competitive forces) is brutal, fierce, strong, normal/moderate, or weak
  • 10. 12 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Factors That Affect the Strength of Rivalry Rivalry is generally stronger when: •Rivals are active in making fresh moves to increase sales and market share Buyer demand is growing slowly The number of rivals ranges from at least 5 to upwards of 12 or more Rivals are of roughly equal size and capability Buyer costs to switch brands are low One or more rivals is dissatisfied with their current position and market share and make aggressive moves to improve their market prospects When rivals have diverse strategies and objectives and are located in different countries When one or two rivals have powerful strategies and other rivals are scrambling to stay in the game Rivalry is generally weaker when: Rivals move only infrequently or in a non- aggressive manner to draw sales and market share away from rivals Buyer demand is growing rapidly Buyer costs to switch brands are high The “Weapons” of Competitive Rivalry •Lower prices More appealing features Better product performance Higher quality Strong brand image and appeal Better customer service capabilities Wider product selection Bigger/better dealer network Stronger product innovation capabilities Longer warranties Higher levels of advertising Rivalry among Competing Sellers Efforts of rivals to gain better market position, higher sales and market share, and competitive advantage
  • 11. 13 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Common Barriers to Entry  Sizable economies of scale  Inability to gain access to specialized technology  Existence of strong learning/experience curve effects  Strong brand preferences and customer loyalty  Large capital requirements and/or other specialized resource requirements  Cost disadvantages independent of size  Difficulties in gaining access to distribution channels  Regulatory policies, tariffs, trade restrictions
  • 12. 14 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Competitive Pressures From Buyers and Seller-Buyer Collaboration  Whether seller-buyer relationships represent a weak or strong competitive force depends on  Whether buyers have sufficient bargaining leverage to influence terms of sale in their favor  Extent and competitive importance of collaborative partnerships between one or more sellers and their customers
  • 13. 15 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Competitive Force of Buyers  Buyers are a strong competitive force when: They are large and purchase a sizable percentage of industry’s product They buy in large quantities They can integrate backward Industry’s product is standardized Their costs in switching to substitutes or other brands are low They can purchase from several sellers Product purchased does not save buyer money
  • 14. 16 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Factors Affecting Buyer Bargaining Power Buyers Competitive pressures stemming from buyer bargaining power and seller-buyer collaboration Rivalry Among Competing Sellers Buyer bargaining power is stronger when Buyer switching costs to competing brands are low Buyers are large and purchase in large quantities Quantity and quality of information available to buyers improves Some buyers are a threat to integrate backward into the business of sellers Buyer demand is weak or declining Buyer bargaining power is weaker when Buyer switching costs to competing brands are high There is a surge in buyer demand Seller-buyer collaboration or partnering provides attractive win-win opportunities
  • 15. 17 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Strategic Implications of the Five Competitive Forces  Competitive environment is unattractive from the standpoint of earning good profits when:  Rivalry is strong  Entry barriers are low and entry is likely  Competition from substitutes is strong  Suppliers and customers have considerable bargaining power
  • 16. 18 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright  Competitive environment is ideal from a profit-making standpoint when:  Rivalry is moderate  Entry barriers are high and no firm is likely to enter  Good substitutes do not exist  Suppliers and customers are in a weak bargaining position Strategic Implications of the Five Competitive Forces
  • 17. 19 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Common Types of Driving Forces  Internet and e-commerce opportunities  Increasing globalization of industry  Changes in long-term industry growth rate  Changes in who buys the product and how they use it  Product innovation  Technological change/process innovation  Marketing innovation
  • 18. 20 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Entry or exit of major firms Diffusion of technical knowledge Changes in cost and efficiency Market shift from standardized to differentiated products (or vice versa) Regulatory policies / government legislation Changing societal concerns, attitudes, and lifestyles Changes in degree of uncertainty and risk Common Types of Driving Forces
  • 19. 21 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Strategic Group Mapping  Firms in same strategic group have two or more competitive characteristics in common  Sell in same price/quality range  Cover same geographic areas  Be vertically integrated to same degree  Have comparable product line breadth  Emphasize same types of distribution channels  Offer buyers similar services  Use identical technological approaches
  • 20. 22 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Procedure for Constructing a Strategic Group Map STEP 1: Identify competitive characteristics that differentiate firms in an industry from one another STEP 2: Plot firms on a two-variable map using pairs of these differentiating characteristics STEP 3: Assign firms that fall in about the same strategy space to same strategic group STEP 4: Draw circles around each group, making circles proportional to size of group’s respective share of total industry sales
  • 21. 23 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Example: Strategic Group Map of the Video Game Industry Types of Video Game Suppliers/Distribution Channels Overall Cost to Players of Video Games Low (Coin-operated equipment) Medium (Console players cost $100-$300) High (Use PC) Arcades Home PCs Video game consoles Online/Internet Sony, Sega, Nintendo, several others Arcade operators Publishers of games on CD-ROMs MSN Gaming Zone, Pogo.com, America Online, HEAT, Engage, Oceanline, TEN
  • 22. 24 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Interpreting Strategic Group Maps Driving forces and competitive pressures often favor some strategic groups and hurt others Profit potential of different strategic groups varies due to strengths and weaknesses in each group’s market position The closer strategic groups are on map, the stronger the competitive rivalry among member firms tends to be
  • 23. 25 © 2001 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright Identifying Industry Key Success Factors  Answers to three questions pinpoint KSFs On what basis do customers choose between competing brands of sellers? What resources and competitive capabilities does a seller need to have to be competitively successful? What does it take for sellers to achieve a sustainable competitive advantage?  KSFs consist of the 3 - 5 really major determinants of financial and competitive success in an industry