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STRUCTURING
FOR
INNOVATION
UNDERSTANDING HOW COMPANIES CAN
BEST APPROACH INNOVATION

TERM PAPER ANALYSIS FOR MANAGEMENT OF
TECHNOLOGY


By Mike Johnson – Spring Semester 2012
Agenda
   Why I chose this topic
       My experience and observations
   Innovation in Todays Companies
       Incremental, Radical and New Products
       Attitudes towards how to create innovation
   Typical structures to create innovation
   Examples of Success
   Key Insights
   A proposed model
   Additional Considerations
Why I chose this topic
                    My experience on innovation projects
Innovation Funnel




                                                       Leadershi                R&
                                                       p Support                D
                                   Innovatio
                                    n Team                         Meeting
                                                                     s
                                                                      (a lot)
                                               Ideas



                         Radical                   Incremental                       Incremental
                                                       (low impact)                  (High impact)
Output




                         Never                         Usuall                         Rarely
How Companies View Innovation
  My experience confirmed

    What Companies Often                     What Companies
            Say                               Typically Do
                                          Only 27% state innovation is
      Innovation is top 3 priority
                                          formally integrated into their
           towards growth
                                           strategic planning process.
                                         Focus primarily on developing
  View “breakthrough” innovations
                                          new products and services
  would most impact performance
                                                (Incremental)
                                         Remain risk adverse at the top
  Believe that accepting failure is a
                                           which cascades down the
   necessary means to innovation
                                                 organization
   Believe that people and culture
                                         Don’t incorporate innovation
      are core drivers towards
                                        metrics into performance reviews
             innovation
Source: McKinsey Survey on Innovation 2007 (1)
Various Innovation Structures
  And their characteristics


   Centralized             Decentralized                Hybrid
      26%                      41%                       32%
                                                      May have core
                           Innovation embedded
                                                   innovation team that
 Core Innovation Team           in business
                                                    pushes innovations
                              units/functions
                                                  through business units
                                                     Budgets may be
 Dedicated innovation      Budget are business       shared between
       budget                 unit specific        innovation team and
                                                      business unit
   More focused on              Less focused on
                                                    Strategic direction
   “game changing”             “game changing”
                                                   typically centralized
      innovations                 innovations
Source: Innovation Industry Pulse Poll (5)
Common Sources of
 Innovations
       Ethnography                              Technology
                             External
        Research                                 Changes
                             Sources
                         Internal Sources
                       Internal     Employees
                     Brainstormin
                          g
                       Reactive
                      Customer        Sales
                      Solutions
         Market
        Structure                                 Macro
        Changes                                 Trends and
                                                   Shifts
Few companies create structures, processes and expertise
around innovating around external sources of innovation –
     the typical source for break through innovations
The People Side of Innovation
    40% of top managers state they do not have the right
         kind of employees to foster innovation (1)
    The Ideal
Innovation Talent
                                 How many individuals like this
“Intrapreneur” mentality           gravitate towards large
                                       organizations?
 Ability to turn ideas into
                                 How many large organizations
commercialized products
                                 provide a culture and capability
        (innovation)
                                    for this person to thrive?

        Risk taker
Innovation Traits and Methods
What companies value


    Key Skill Sets                   Key Activities
 Forward-thinking (visionary)           Brainstorming

 Highly strategic and creative           Collaboration

     Big picture oriented                 Research

                                     Cross communication
    Project management
                                     (knowledge sharing)


Are these truly the best skill sets and activities to harness
                       innovation?
Examples of Success
 Compan                                      Their Strategy
   y
                      Integration of R&D into the business units to remain close
                      to the market. Develop “pull” based solutions

                      Everyone is an innovator – Allowing employees to
                      dedicate 20% of their time to self-directed projects to spark
                      innovation.
                      Super centralized approach dedicates funds and decision
                      making to dedicated innovation teams. Speed to market is
                      their aim.
                     Pure passion, focus and excellence. The long benchmark
                     for innovation, Apple has succeeded in innovation with a
                     formula hard to duplicate. A founding CEO’s passion and
                     vision, focus on excellence and the next big thing. At Apple,
                     Radical innovations are the expectation, not a “nice to
                     have”.
Source: The Organizational Structure of Innovation (4)
Innovation Traits and Methods
Key Insights

 Research has called into question the value of
collaboration and teams as a means to innovation
                    creation (7)
“Work alone. Not on a committee, not a team” – Steve Wozniak on
Invention

                              Key Insight #1
                         Innovation is the commercialization of an
                     invention. Companies may need to rethink the
                            approach of attacking both of these
                       components as a team sport. There may be
                        tremendous value of singular focus on the
                       invention of potentially innovative solutions.
Innovation Traits and Methods
 Key Insights

The sources and risks of radical innovations are very
     different than those of incremental ones.

    Key Insight #2                    Radical
                                                    Increment
                                                        al
  If companies wish to do a better     Externally     Internally
     job of identify and leveraging     Driven          Driven
    radical innovations, they must    Competency    Competency
  acknowledge how different they       Mitigating    Enhancing
  are from incremental ones. This
                                        Outside
        may warrant structuring                        Internal
                                       expertise
  innovation resources for radical                  expertise OK
                                         need
        innovations differently.
                                      Higher risk    Lower risk
                                      tolerance      tolerance
Innovation Traits and Methods
Key Insights

   The skill sets needed to identify, invent and
  commercialize an innovation may be notably
                     different.

                    Key Insight #3
     Companies may need to structure their innovation approach
         around the three very different phases of innovation.
      Identification. Development and Commercialization. Many
       companies center their innovation teams around forward
   thinking, customer oriented professionals. These teams may be
    strong at identifying research/ethnography based innovations,
               but weak at recognizing technology driven.
Innovation Traits and Methods
 Key Insights
    Asking internal innovation teams to identify
tomorrow’s disruptive technologies that will mitigate
 the competencies they’ve built around can create
                      blinders.


                          Key Insight #4
                    Companies serious about identifying and
                 leveraging disruptive (radical) innovations may
                 have to adopt spin off or isolation strategies to
                  ensure current competencies do not interfere
                      with future innovation opportunities.
The Solution
    A Model Structure (proposed)

                              External Inputs
                       Technology and Market Changes
                           Macro Trends and Shifts
                                                                      Radical
Business                                                            Innovation
                          Incremental
Unit Level                                                             Team
                        Innovation Team
 Inputs                    Internal Location
                                                                  External Location
                                                                Independent Budget
                         Independent Budget
                                                                 Report direct to C-
 Customer               Internal development
                                                                        Suite
  needs                    Internal reporting
                                                                      External
                                structure
                                                                   Development
New products


                        Company Level Inputs
               Innovation a part of all associates responsibility
                  Self directed projects (Google 20% rule)
The Solution
A Model Structure (proposed)


                         Benefits
                         • Multiple sources of innovation
                         • Focused innovation teams based on
                           differing sources and needs for
                           radical and incremental innovation
                         • Innovation embedded in culture at all
                           levels
                         • Radical innovation externally focused
                         • Centralized decision making and
                           budget to encourage speed to market
                         • Customer needs remain in forefront
                           for incremental innovation and BU
                           teams
                         • Dedicated resources to innovation
                           teams
Additional considerations

  Additional Considerations when Structuring for
                   Innovation
                      No one size fits all

       Industry considerations (Mature vs. Emerging)

     Resources and capability (financial, people, culture)

                        Company size

                   Competitive landscape
Questions?
     Mike Johnson
Johnsonmikec@gmail.com
Sources
1. Barsh, Joanna, Marla Capozzi, and Lenny Mondonca. "How Companies
Approach Innovation: A McKinsey Global Survey." Mckinseyquarterly.com. The
McKinsey Company, Oct. 2007. Web. 29 Apr. 2012.
<https://www.mckinseyquarterly.com/How_companies_approach_innovation_A_Mc
Kinsey_Global_Survey_2069>.


2. Bessant, John, Kathrin Moslein, and Bettina Von Stamm. "In Search of
Innovation."WSJ.COM. Wall Street Journal, 22 June 2009. Web. 29 Apr. 2012.
<http://online.wsj.com/article/SB10001424052970204830304574133562888635626.
html>.


3. "8 Ways to Foster Innovation in Your Company." Inc.com. Inc Magazine, 16 Apr.
2010. Web. 29 Apr. 2012. <http://www.inc.com/guides/2010/04/fostering-innovation-
in-companies.html>.
Sources
4. Wentz, Dr. Rolf Christian. "The Organizational Structure of Innovation: How
Toyota, Procter & Gamble , GE, 3M, IBM, Google, Microsoft, Sony, Hewlett-
Packard, DuPont, Honeywell, Whirlpool." The-innovation-machine.com. 20 Apr.
2007. Web. 29 Apr. 2012. <http://www.the-innovation-machine.com/?p=83>.

5. "Survey Reveals Corporations with Centralized Innovation Departments More
Likely to Have Focused Efforts." Pitchengine.cm. InnovationEdge, 2011. Web. 29
Apr. 2012. <http://www.pitchengine.com/innovationedgellc/survey-reveals-
corporations-with-centralized-innovation-departments-more-likely-to-have-focused-
efforts>.
6. Christensen, Clayton M. The Innovator's Dilemma: When New Technologies
Cause Great Firms to Fail. Boston, MA: Harvard Business School, 1997. Print.


7. Cain, Susan. Quiet: The Power of Introverts in a World That Can't Stop
Talking. New York: Crown, 2012. Print.

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Structuring for innovation term paper

  • 1. STRUCTURING FOR INNOVATION UNDERSTANDING HOW COMPANIES CAN BEST APPROACH INNOVATION TERM PAPER ANALYSIS FOR MANAGEMENT OF TECHNOLOGY By Mike Johnson – Spring Semester 2012
  • 2. Agenda  Why I chose this topic  My experience and observations  Innovation in Todays Companies  Incremental, Radical and New Products  Attitudes towards how to create innovation  Typical structures to create innovation  Examples of Success  Key Insights  A proposed model  Additional Considerations
  • 3. Why I chose this topic My experience on innovation projects Innovation Funnel Leadershi R& p Support D Innovatio n Team Meeting s (a lot) Ideas Radical Incremental Incremental (low impact) (High impact) Output Never Usuall Rarely
  • 4. How Companies View Innovation My experience confirmed What Companies Often What Companies Say Typically Do Only 27% state innovation is Innovation is top 3 priority formally integrated into their towards growth strategic planning process. Focus primarily on developing View “breakthrough” innovations new products and services would most impact performance (Incremental) Remain risk adverse at the top Believe that accepting failure is a which cascades down the necessary means to innovation organization Believe that people and culture Don’t incorporate innovation are core drivers towards metrics into performance reviews innovation Source: McKinsey Survey on Innovation 2007 (1)
  • 5. Various Innovation Structures And their characteristics Centralized Decentralized Hybrid 26% 41% 32% May have core Innovation embedded innovation team that Core Innovation Team in business pushes innovations units/functions through business units Budgets may be Dedicated innovation Budget are business shared between budget unit specific innovation team and business unit More focused on Less focused on Strategic direction “game changing” “game changing” typically centralized innovations innovations Source: Innovation Industry Pulse Poll (5)
  • 6. Common Sources of Innovations Ethnography Technology External Research Changes Sources Internal Sources Internal Employees Brainstormin g Reactive Customer Sales Solutions Market Structure Macro Changes Trends and Shifts Few companies create structures, processes and expertise around innovating around external sources of innovation – the typical source for break through innovations
  • 7. The People Side of Innovation 40% of top managers state they do not have the right kind of employees to foster innovation (1) The Ideal Innovation Talent How many individuals like this “Intrapreneur” mentality gravitate towards large organizations? Ability to turn ideas into How many large organizations commercialized products provide a culture and capability (innovation) for this person to thrive? Risk taker
  • 8. Innovation Traits and Methods What companies value Key Skill Sets Key Activities Forward-thinking (visionary) Brainstorming Highly strategic and creative Collaboration Big picture oriented Research Cross communication Project management (knowledge sharing) Are these truly the best skill sets and activities to harness innovation?
  • 9. Examples of Success Compan Their Strategy y Integration of R&D into the business units to remain close to the market. Develop “pull” based solutions Everyone is an innovator – Allowing employees to dedicate 20% of their time to self-directed projects to spark innovation. Super centralized approach dedicates funds and decision making to dedicated innovation teams. Speed to market is their aim. Pure passion, focus and excellence. The long benchmark for innovation, Apple has succeeded in innovation with a formula hard to duplicate. A founding CEO’s passion and vision, focus on excellence and the next big thing. At Apple, Radical innovations are the expectation, not a “nice to have”. Source: The Organizational Structure of Innovation (4)
  • 10. Innovation Traits and Methods Key Insights Research has called into question the value of collaboration and teams as a means to innovation creation (7) “Work alone. Not on a committee, not a team” – Steve Wozniak on Invention Key Insight #1 Innovation is the commercialization of an invention. Companies may need to rethink the approach of attacking both of these components as a team sport. There may be tremendous value of singular focus on the invention of potentially innovative solutions.
  • 11. Innovation Traits and Methods Key Insights The sources and risks of radical innovations are very different than those of incremental ones. Key Insight #2 Radical Increment al If companies wish to do a better Externally Internally job of identify and leveraging Driven Driven radical innovations, they must Competency Competency acknowledge how different they Mitigating Enhancing are from incremental ones. This Outside may warrant structuring Internal expertise innovation resources for radical expertise OK need innovations differently. Higher risk Lower risk tolerance tolerance
  • 12. Innovation Traits and Methods Key Insights The skill sets needed to identify, invent and commercialize an innovation may be notably different. Key Insight #3 Companies may need to structure their innovation approach around the three very different phases of innovation. Identification. Development and Commercialization. Many companies center their innovation teams around forward thinking, customer oriented professionals. These teams may be strong at identifying research/ethnography based innovations, but weak at recognizing technology driven.
  • 13. Innovation Traits and Methods Key Insights Asking internal innovation teams to identify tomorrow’s disruptive technologies that will mitigate the competencies they’ve built around can create blinders. Key Insight #4 Companies serious about identifying and leveraging disruptive (radical) innovations may have to adopt spin off or isolation strategies to ensure current competencies do not interfere with future innovation opportunities.
  • 14. The Solution A Model Structure (proposed) External Inputs Technology and Market Changes Macro Trends and Shifts Radical Business Innovation Incremental Unit Level Team Innovation Team Inputs Internal Location External Location Independent Budget Independent Budget Report direct to C- Customer Internal development Suite needs Internal reporting External structure Development New products Company Level Inputs Innovation a part of all associates responsibility Self directed projects (Google 20% rule)
  • 15. The Solution A Model Structure (proposed) Benefits • Multiple sources of innovation • Focused innovation teams based on differing sources and needs for radical and incremental innovation • Innovation embedded in culture at all levels • Radical innovation externally focused • Centralized decision making and budget to encourage speed to market • Customer needs remain in forefront for incremental innovation and BU teams • Dedicated resources to innovation teams
  • 16. Additional considerations Additional Considerations when Structuring for Innovation No one size fits all Industry considerations (Mature vs. Emerging) Resources and capability (financial, people, culture) Company size Competitive landscape
  • 17. Questions? Mike Johnson Johnsonmikec@gmail.com
  • 18. Sources 1. Barsh, Joanna, Marla Capozzi, and Lenny Mondonca. "How Companies Approach Innovation: A McKinsey Global Survey." Mckinseyquarterly.com. The McKinsey Company, Oct. 2007. Web. 29 Apr. 2012. <https://www.mckinseyquarterly.com/How_companies_approach_innovation_A_Mc Kinsey_Global_Survey_2069>. 2. Bessant, John, Kathrin Moslein, and Bettina Von Stamm. "In Search of Innovation."WSJ.COM. Wall Street Journal, 22 June 2009. Web. 29 Apr. 2012. <http://online.wsj.com/article/SB10001424052970204830304574133562888635626. html>. 3. "8 Ways to Foster Innovation in Your Company." Inc.com. Inc Magazine, 16 Apr. 2010. Web. 29 Apr. 2012. <http://www.inc.com/guides/2010/04/fostering-innovation- in-companies.html>.
  • 19. Sources 4. Wentz, Dr. Rolf Christian. "The Organizational Structure of Innovation: How Toyota, Procter & Gamble , GE, 3M, IBM, Google, Microsoft, Sony, Hewlett- Packard, DuPont, Honeywell, Whirlpool." The-innovation-machine.com. 20 Apr. 2007. Web. 29 Apr. 2012. <http://www.the-innovation-machine.com/?p=83>. 5. "Survey Reveals Corporations with Centralized Innovation Departments More Likely to Have Focused Efforts." Pitchengine.cm. InnovationEdge, 2011. Web. 29 Apr. 2012. <http://www.pitchengine.com/innovationedgellc/survey-reveals- corporations-with-centralized-innovation-departments-more-likely-to-have-focused- efforts>. 6. Christensen, Clayton M. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston, MA: Harvard Business School, 1997. Print. 7. Cain, Susan. Quiet: The Power of Introverts in a World That Can't Stop Talking. New York: Crown, 2012. Print.