sum Certificate
- 1. MARIO A. SPANGENBERG President and Managing Director Africa & GM Middle East Operations MANNY SURIEL VSSM Training Manager CERTIFICATE OF COMPLETION This is to certify that Has satisfactorily completed the following training Mario A. Spangenberg Manny Suriel 25/11/2015 Khalid Bashir PPCPQ.26W A1052.16ME A1061.16ME A1084.16ME A1069.16ME A1067.16ME A1007.16ME A1002.16ME A1050.16ME C1060.08ME H1062.08ME The GM Electronic Parts Catalog Powered by Snap-On Business Solutions: Master the Power EPC4 Training Microcat Training Technical Insight for Non-Technical Personnel Effective Telephone Skills for Parts Consultants Technical for Partsperson Technical for Service Consultant Technical Product Awareness for Parts & Service Technical Product Awareness for Parts Personnel GM DAT Electronic Parts Cataloging 29/06/2008 02/07/2008 05/10/2008 15/10/2008 21/10/2008 24/10/2008 31/10/2008 10/11/2008 10/11/2008 21/12/2008 21/12/2008
- 2. MARIO A. SPANGENBERG President and Managing Director Africa & GM Middle East Operations MANNY SURIEL VSSM Training Manager CERTIFICATE OF COMPLETION This is to certify that Has satisfactorily completed the following training Mario A. Spangenberg Manny Suriel 25/11/2015 Khalid Bashir MPPCEP.C9W LMS101.01W VCFC0.F6W PPS03.P6W VB100.01W VCFC0.L6W PPS01.08W PPCC0.01W PPC00.03W PPTPC.M7W A1060.16ME Electronic Parts Catalog Introduction to the GM LAAM LMS Understanding the Value of Customer Enthusiasm þÿThe Customer Loyalty Mindset Committing to Customer Retention Fundamental Automotive Systems Training (F.A.S.T.) How to Build Customer Enthusiasm Selling Maintenance & Repair Parts: The Right Part at The Right Price = Increased Customer Retention GM Parts Consultant Training Basic Inventory Management 05/03/2010 12/07/2010 12/07/2010 13/07/2010 13/07/2010 13/07/2010 13/07/2010 13/07/2010 13/07/2010 13/07/2010 25/01/2011
- 3. MARIO A. SPANGENBERG President and Managing Director Africa & GM Middle East Operations MANNY SURIEL VSSM Training Manager CERTIFICATE OF COMPLETION This is to certify that Has satisfactorily completed the following training Mario A. Spangenberg Manny Suriel 25/11/2015 Khalid Bashir A1021.08ME PPCC0.010W PDSP1.07W PAGN01-WBT-DC PPD01.08V GMROS.03W VPD01.08V VPD07.08V PPD03.08V A2407.03ME-W A1079.04ME Time Management Skills for Parts & Service Wholesaling Parts Parts Workbench Overview MERCHANDISING FOR PROFIT The Powertrain Sales Call Process GM Difference Retailer Operations Standards - Aftersales Building Trust with Service Customers Shopping Your Business How to Promote Powertrain to Wholesale Introduction to Customer Management GM Difference Customer Enthusiasm 23/05/2011 28/05/2011 28/05/2011 29/05/2011 29/05/2011 29/05/2011 01/06/2011 01/06/2011 01/06/2011 21/06/2011 19/09/2011
- 4. MARIO A. SPANGENBERG President and Managing Director Africa & GM Middle East Operations MANNY SURIEL VSSM Training Manager CERTIFICATE OF COMPLETION This is to certify that Has satisfactorily completed the following training Mario A. Spangenberg Manny Suriel 25/11/2015 Khalid Bashir LMS102.01W FVCT1.09V A1064.16ME PPCRM.16W PPCRM.26W PPCRM.36W PPCRM.37W PPCRM.47W VWGWM.B7W C2062.08ME C2061.08ME Introduction to LMS How to Use VCT (Prerecorded) Inventory Management Training Understanding the Retail Inventory Management System RIM Logic and Your Parts Inventory Optimizing Your Parts Performance with the Retail Inventory Management System Preparing for Retail Inventory Management Activation Optimizing Your Parts Performance with the Retail Inventory Management System Global Warranty Management System Training for Parts 18/07/2012 22/07/2012 13/08/2012 17/09/2012 17/09/2012 17/09/2012 17/09/2012 17/09/2012 17/09/2012 18/10/2012 10/11/2012
- 5. MARIO A. SPANGENBERG President and Managing Director Africa & GM Middle East Operations MANNY SURIEL VSSM Training Manager CERTIFICATE OF COMPLETION This is to certify that Has satisfactorily completed the following training Mario A. Spangenberg Manny Suriel 25/11/2015 Khalid Bashir A2049.16ME B10AB.01W C2064.08ME A2071.16ME A2068.08ME B-1008-08ME FVCT1.09D-ME FVCT1.09D-MA C2094.08ME G2057.08ME Customer Management Techniques Welcome to Chevrolet 2014 Chevrolet Impala Parts Introduction Merchandising and Selling GM Accessories 2014 Chevrolet Silverado and GMC Sierra Parts Introduction ACDelco Product Familiarization How to Use VCT (Middle East) How to Use VCT - Arabic (Middle East) Chevrolet Brand Introduction GMC Brand Introduction 19/11/2012 10/03/2013 29/07/2013 12/09/2013 24/02/2014 15/06/2014 06/01/2015 07/01/2015 20/05/2015 17/06/2015