Supporting International
Students
Kirsty Carver
Subject Librarian for Engineering
University of Bradford
15% from over 150 different countries
Diverse environment
Important students feel welcome and valued
China / Nigeria / Romania / India
• "Culture shock" describes the impact of
moving from a familiar culture to one which
is unfamiliar. It is an experience described
by people who have travelled abroad to
work, live or study; it can be felt to a certain
extent even when abroad on holiday. It can
affect anyone, including international
students. It includes the shock of a new
environment, meeting lots of new people
and learning the ways of a different country.
It also includes the shock of being
separated from the important people in your
life, maybe family, friends, colleagues,
teachers: people you would normally talk to
at times of uncertainty, people who give you
support and guidance. When familiar sights,
sounds, smells or tastes are no longer there
you can miss them very much. If you are
tired and jet-lagged when you arrive small
things can be upsetting and out of all
proportion to their real significance.”
• (UKCISA, 2016)
Culture Shock
CULTURE SHOCK
Climate
Food
Language
Dress
Social Roles
“Rules” of behaviour
Values
Stages of adjustment
UKCISA Adapted from
Orientated for Success,
edited by M Barker,
Australian International
Development Assistance
Bureau, 1990.
Honeymoon
Distress
Re-Integration
Autonomy
Independence
Library Context
From your experience what
do students find difficult when
they first arrive in your
library?
Work in groups and please
write it on post it note
Some things I have
discovered…
• Chinese students want to buy all their own text books
more likely to but a copy and share with friends
• Some students find it very difficult to ask for help
Plagiarism, independent learning etc teaching and
learning may be very different
• Students think you have to pay to use the library and
misunderstand librarians talking about
‘fines’ in library inductions
• Jargon buster Library language
• Collaborate with others in your
institution e.g. language centre
• Dedicated place on website - useful
resources study skills/ inductions for
international students
• Cultural Awareness training
• Dedicated Inductions
• Opportunity you may have to travel and
visit other libraries…
How do we make it easier?
Conclusion
New student from school library to college
General library to specialist library
International student to British University
Returning mature student
ALL experience similar daunting feelings
Have empathy
Smile!
THANK YOU for participating and listening!
Any questions please get in touch
k.carver@bradford.ac.uk
References and Resources
Resources
Stella Cottrell Study skills in Chinese
UK CISA Council for International Student
Affairs DVD
http://www.ukcisa.org.uk/
SCONUL Library Services for International
Students (2008) http://www.sconul.ac.uk/
References
UKCISA UK Council for International Student
Affairs (2016) http://www.ukcisa.org.uk/
(Accessed 24/5/2016)

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Supporting international students

  • 1. Supporting International Students Kirsty Carver Subject Librarian for Engineering University of Bradford
  • 2. 15% from over 150 different countries Diverse environment Important students feel welcome and valued China / Nigeria / Romania / India
  • 3. • "Culture shock" describes the impact of moving from a familiar culture to one which is unfamiliar. It is an experience described by people who have travelled abroad to work, live or study; it can be felt to a certain extent even when abroad on holiday. It can affect anyone, including international students. It includes the shock of a new environment, meeting lots of new people and learning the ways of a different country. It also includes the shock of being separated from the important people in your life, maybe family, friends, colleagues, teachers: people you would normally talk to at times of uncertainty, people who give you support and guidance. When familiar sights, sounds, smells or tastes are no longer there you can miss them very much. If you are tired and jet-lagged when you arrive small things can be upsetting and out of all proportion to their real significance.” • (UKCISA, 2016) Culture Shock
  • 5. Stages of adjustment UKCISA Adapted from Orientated for Success, edited by M Barker, Australian International Development Assistance Bureau, 1990. Honeymoon Distress Re-Integration Autonomy Independence
  • 6. Library Context From your experience what do students find difficult when they first arrive in your library? Work in groups and please write it on post it note
  • 7. Some things I have discovered… • Chinese students want to buy all their own text books more likely to but a copy and share with friends • Some students find it very difficult to ask for help Plagiarism, independent learning etc teaching and learning may be very different • Students think you have to pay to use the library and misunderstand librarians talking about ‘fines’ in library inductions
  • 8. • Jargon buster Library language • Collaborate with others in your institution e.g. language centre • Dedicated place on website - useful resources study skills/ inductions for international students • Cultural Awareness training • Dedicated Inductions • Opportunity you may have to travel and visit other libraries… How do we make it easier?
  • 9. Conclusion New student from school library to college General library to specialist library International student to British University Returning mature student ALL experience similar daunting feelings Have empathy Smile! THANK YOU for participating and listening! Any questions please get in touch k.carver@bradford.ac.uk
  • 10. References and Resources Resources Stella Cottrell Study skills in Chinese UK CISA Council for International Student Affairs DVD http://www.ukcisa.org.uk/ SCONUL Library Services for International Students (2008) http://www.sconul.ac.uk/ References UKCISA UK Council for International Student Affairs (2016) http://www.ukcisa.org.uk/ (Accessed 24/5/2016)

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