Survey gaji kelly

Employment Outlook and
Salary Guide 2010/11
a tool for workforce planning

INDONESIA

Recruitment | Outsourcing | Consulting

Contents
4 Executive Overview
6 Introduction
8 Accounting and Finance
11 Banking
16 Call Centre
17 Engineering & Technical
19 Human Resources
20 Information Technology
23 Office Support
24 Procurement, Supply Chain & Logistics
26 Sales, Marketing & Advertising

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing
workforce solutions. Kelly offers a comprehensive array of outsourcing
and consulting services as well as world-class staffing on a temporary,
contract and permanent placement basis. Serving clients around the
globe, Kelly provides employment to 480,000 employees annually.

Kelly has been at the forefront of the recruitment industry for over
60 years and has set the industry benchmark with our innovative
recruitment and retention strategies. We pride ourselves in delivering
a high level of customer service and providing the right talent in
accordance with our clients’ requirements. All our candidates undergo
a stringent screening process to ensure they are the best possible fit
for the job.

For more than 21 years in Indonesia, Kelly has been working with
Indonesia’s leading companies and has been delivering the best talent
available.

kellyservices.co.id

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission
from Kelly Services Indonesia. The information contained in the Kelly Employment Outlook and Salary Guide is
intended for educational purposes only. Kelly Services Indonesia takes no responsibility for any liabilities that may
emerge based on the information contained in this guide.

Executive
Overview

The global financial crisis last year did not cause a major upheaval in Indonesia, although some sectors such as the garment, financial
services, logistics and retail industries were slightly affected.

Despite the global downturn in 2009, Indonesia’s economic growth managed to reach 4.5 percent and was considered among the best
three performing economies in terms of growth in Asia Pacific.

The inflation rate was the lowest in the last 10 years at around 2.78 percent, and the currency has become more stable. These conditions
provide positive indications for salary increments in 2010. Overall, the average salary increment across industries in Indonesia is about 6 to
9 percent.

The outlook for this year is optimistic and signs of economic growth are very positive even though some fundamental issues that need to
be addressed will still influence the stability of our economy.

HR trends in Indonesia focus on several areas. Staffing and hiring levels are expected to increase. Talent development, succession planning
and employee engagement and satisfaction are critical areas of concern now. Many organizations also face critical skills gaps, mainly
because the skills of the current workforce do not match changes in company strategies, goals, markets and business models.

The hottest industries in Indonesia are dominated by IT, Agriculture, Mining, Pharmaceutical and Oil & Gas while the Fast Moving
Consumer Goods industry is still quite stable. New investments and mergers and acquisitions are still taking place. The most sought after
jobs are in the areas of Sales and Marketing, Finance, IT and Oil & Gas.

We hope that this Salary Guide will serve as a reference tool for you and we are always on hand to assist you with current data and to
support you in developing your workforce planning.

We trust you will find this Salary Guide from Kelly Services beneficial to your business in the year ahead!

Bernadette Themas
Managing Director
Kelly Services Indonesia

* Please note that the salary ranges in this publication are based on a monthly basis and are subject to changes arising from fluctuations in
market and economic conditions. Salary ranges are not inclusive of variable factors such as allowances, expense claims and bonuses.

A copy of this guide will be available on our website in July 2010. Visit us at: kellyservices.co.id

4 employment outlook and salary guide 2010/11

employment outlook and salary guide 2010/11 5

General recruitment services
Kelly Services’ general recruitment focuses on client staffing requirements from entry-level to junior executive
positions in functional areas such as Accountancy & Finance, Banking, Customer Service, Human Resources,
Logistics & Warehousing, Function Support, Sales & Marketing and Retail.
kellyservices.co.id

specialist recruitment services
Kelly Services’ specialist divisions include Kelly Selection and Kelly Outsourcing and Consulting Group. Our specialist divisions focus exclusively
on the functional staffing requirements of our clients and draw on the formidable resources and infrastructure built by Kelly Services. It is the
best of both worlds – a company with specific knowledge and expertise backed by a respected leader who has been staffing the world for
more than 60 years.

We tailor our methodology to suit each requirement and our clients’ specific needs. Our database is unmatched in the industry, giving us
access to a large pool of potentially suitable candidates in a timely manner. Our constant presence in online portals, media contribution,
use of display advertising and our innovative approach to market mapping and networking allows us to reach passive candidates that would
otherwise not be available.

Kelly Selection is a search and selection practice for mid to senior level professionals, with specialist consultants
offering expertise in Accountancy & Finance, Banking, Human Resources, Sales & Marketing, Legal, Risk &
Compliance and Procurement & Supply Chain.
kellyjkt@kellyselection.com

OUTSOURCING & CONSULTING
Kelly Outsourcing and Consulting group is a global leader in innovative talent management solutions in the
areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Contingent Workforce
Outsourcing (CWO), including Independent Contractor Solutions, Human Resources Consulting, Career Transition
and Organizational Effectiveness , and Executive Search.
kellyocg.com

BTI Consultants specializes in global and regional C-level and senior executive searches. Leveraging on the ability
to align ourselves with the changing face of leadership, our deep network of proven consultants extends our reach
across specific industy sectors ans disciplines. We operate on the premise that every leader we place has the ability
For leaders who made a difference
to make a positive impact to the business they enter, the people they interact with, and the community at large.
btijkt@bticonsultants.com


recruitment.
outsourcing.
consulting.


ACCOUNTING & FINANCE
Experience Min. Salary Max. Salary
Occupation Title Qualification Job Description (in local (in local
(years) currency) currency)

ACCOUNTING & FINANCE – COMMERCE & INDUSTRY

Finance Director / CFO S1 12 + Corporate officer primarily responsible for managing the 70,000,000 125,000,000
financial risks of the organization. Responsible for financial
planning and record keeping, as well as financial reporting
to higher management.

Financial Controller S1 10 – 12 Supervise accounting and financial reporting within an 35,000,000 50,000,000
organization. Oversee accounting and the implementation
and monitoring of Internal controls.

Senior Finance Manager S1 8 – 10 Responsible for overseeing other finance staff including 25,000,000 40,000,000
Finance Managers.

Finance Manager S1 6–7 Prepare financial reports, i.e. income, expenses, capital 20,000,000 25,000,000
usage & cash flow. Prepare strategic plans, budgets &
financial forecasts. Develop accounting and management
policies & procedures.

Senior Management S1 5–7 Prepare internal management accounts that assess business 15,000,000 20,000,000
Accountant performance to enable management to make informed
decisions.

Senior Financial Accountant S1 5–7 Supervisory role. Prepare financial accounts for external 15,000,000 20,000,000
users in compliance with relevant reporting requirements.

Financial Accountant S1 3–5 Prepare financial accounts for external users in compliance 8,000,000 12,000,000
with relevant reporting requirements.

Financial Analyst S1 3–7 Analyze financial performance of an organization including 9,000,000 20,000,000
productivity, profitability and performance against budget
and determine causes and remedies.

Senior Treasury Manager S1 7+ Supervisory role. Manage an organization’s holdings in 20,000,000 30,000,000
and trading in government and coorate bonds, currencies,
financial futures, options and derivatives, payment systems
and the associated financial risk management.

Treasury Manager S1 5–7 Manage an organization’s holdings in and trading in 15,000,000 20,000,000
government and coorate bonds, currencies, financial
futures, options and derivatives, payment systems and the
associated financial risk management.

Internal Audit Manager S1 5–8 Supervisory role. Analyze business processes, procedures 12,000,000 20,000,000
and activities with the goal of highlighting organizational
problems and recommending solutions.

Head of Internal Audit S1 8+ Supervisory role. Analyzes business processes, procedures 25,000,000 40,000,000

Tax Senior Manager S1 8+ Responsible for overseeing tax function within an 25,000,000 35,000,000
organization and ensures compliance with local, state,
federal and international taxes.

Tax Manager S1 5–7 Responsible for collation of information to enable reporting 15,000,000 20,000,000
of financial information to comply with tax reporting
requirements. Research on tax issues.

Tax Accountant S1 3–5 Responsible for collation of information to enable reporting 5,000,000 7,000,000

Hot job



ACCOUNTING & FINANCE – PRIVATE PRACTICE

AUDIT

Director S1 10 + Audit function deals with reporting on the financial position 60,000,000 100,000,000
of a client’s business. Additionally it deals with the risk
elements of their business, analyzing exposure to external
and internal threats, and compliance with relevant statutory
and regulatory requirements.

Senior Manager S1 8 – 10 Supervisory role. Analyzes business processes, procedures 20,000,000 35,000.00

Manager S1 5–8 Analyze business processes, procedures and activities 15,000,000 18,000,000
with the goal of highlighting organizational problems and
recommending solutions.

Senior Associate/Assistant S1 3–5 Analyze business processes, procedures and activities 7,000,000 14,000,000
Manager with the goal of highlighting organizational problems and

Consultant S1 1–3 Responsible in do client audit process, recomending the 4,000,000 6,000,000
solution and prepare the audit report.

ADVISORY PRACTICES

Director S1 10 + Advisory function within practice provides clients with 75,000,000 150,000,000
advice in the handling of business risks both financial
and non–financial. Furthermore they review operations to
enhance performance. Additional services may include
mergers & acquisitions and related activities.

Senior Manager S1 8 – 10 Responsible for doing business review for clients. Analyze 40,000,000 60,000,000
past trading results. Review the management accounts.
Review the internal control and suggesting practical
recommendations. Review the operation of the business
and suggesting some improvement to be implemented.

Manager S1 5–8 Responsible for doing business review for clients. Analyze 30,000,000 40,000,000
past trading results. Review the management accounts.
Review the internal control and suggesting practical
recommendations. Review the operation of the business
and suggesting some improvement to be implemented.

Senior Associate/Assistant S1 3–5 Assist the manager for doing business review for clients. 13,000,000 25,000,000
Manager Analyze past trading results. Review the management
accounts. Review the internal control and suggesting
practical recommendations. Review the operation of
the business and suggesting some improvement to be
implemented.

Consultant S1 1–3 Review company’s performance by analyzing historical and 7,000,000 10,000,00
current trading results. Analyze current market condition of
the business in order to obtain a benchmark to evaluate the
business plan. Assess financial performance by comparing
actual to budget. Prepare final report to the Lenders.

Hot job


ACCOUNTING & finance continued


TAX

Director S1 10 + Tax function assists clients in meeting the challenges they 60,000,000 100,000,000
face in complying with local, federal and international tax
reporting requirements.

Senior Manager S1 8 – 10 Responsible for collation of information to enable reporting 20,000,000 35,000,000
requirements. Research tax issues.

Manager S1 5–8 Responsible for collation of information to enable reporting 15,000,000 18,000,000
requirements. Research tax issues.

Senior Associate/Assistant S1 3–5 Assist the manager in collation of information to enable 7,000,000 14,000,000
Manager reporting of financial information to comply with tax
reporting requirements. Research tax issues.

Consultant S1 1–3 Responsible for handling of tax issues for clients side. 3,500,000 6,000,000

Accountant S1 4–5 In charge of general accounting that involves the 8,000,000 13,000,000
preparation of statistical data & financial reports concerning
profits, cash & inventory. Analyze reports & give advice on
the financial dealings of organizations/individuals. Advise
on associated record–keeping & compliance requirements.

Accounts Payable Manager S1 5–6 Ensure timely payment of vendor invoices & expense 9,500,000 13,500,000
vouchers & maintain accurate records & control reports.
Manage a staff of administrators/clerks.

Accounts Supervisor S1 2–4 Supervise full set of accounts & delegate work to clerical 4,500,000 7,500,000
staff. Assist in the analysis of financial statements & year–
end/closing audits.

Accounts Assistant S1 1–3 Record & compile summaries of organisation’s financial 2,750,000 4,500,000
transactions for management purposes. Assist in full set of
accounts.

Accounts Clerk S1 1–3 Balance expenses, data entry & basic accounts support. 2,250,000 4,000,000
Filing, photocopying, faxing & other admin duties.

Credit Control Manager S1 4–6 Determine credit worthiness of clients. Formulate credit & 10,000,000 15,000,000
collection policy. Negotiate with past due accounts. Take
appropriate action against delinquent accounts. Supervise
two or more officers.

Credit Control Officer S1 2–4 Contact customers and send follow–up inquiries. Negotiate 3,250,000 5,500,000
with past due accounts for debt recovery.

Credit Control Clerk S1 1–2 Manage accounts receivables. Prepare reports of loans and 2,500,000 3,500,000
accounts that are delinquent and forward reports for legal
action.

Administrator D3 / S1 3 – 5 Contribute to the smooth and efficient operation of 1,500,000 2,750,000
the office by undertaking all of the day–to–day office
administration functions. Support teams and provide basic
support roles to secretaries.

Auditor S1 2–4 Ensure authenticity & accuracy of financial statements, 7,000,000 12,500,000
especially assets & liabilities. Analyze samples of work done
& conduct procedural interviews.

Financial Analyst S1 2–3 Report & analyze financial & operating data. 7,500,000 12,000,000

Payroll Clerk S1 1–2 Calculate & prepare payroll, taking into account overtime & 2,500,000 4,500,000
deductions such as tax and insurance payments, etc.

Hot job


BANKING

Bank Teller S1 1–3 Handle high volume of over–the–counter transactions. 2,000,000 2,750,000
Assist with customer enquiries, ensure service delivery
standards are met & actively promote bank products and
services.

Customer Service Officer S1 2–3 Attend to walk-in customers & follow-up on customer 3,000,000 6,000,000
service issues as well as identify business potential from
existing database.

Bank Auditor S1 2–3 Report audit findings, evaluate system effectiveness & 3,500,000 5,500,000
assess procedural deficiencies. Ensure high level of internal
control & system adherence to guard against fraud or
procedural non–compliance.

Collection / Debt Recovery S1 1–3 Review collection procedures and ensure diligent debt 1,750,000 3,500,000
Officer recovery. Analyse customers’ profile & propose viable
solutions. Restructure & negotiate payment. Knowledge
in legal/litigation processes & documentation. Monitor
delinquent accounts & collection functions.

Compliance Officer S1 2–3 Ensure intepretation & adherence to all regulatory 3,500,000 5,550,000
requirements. Conduct & review results of compliance
surveillance test plans. Support the implementation and
rollout of compliance-related initiatives.

Securities / Equities Dealer S1 3–5 Support relevant teams and execute global equities, fixed 3,500,000 6,000,000
income and structured products through brokers.

FX Dealer S1 2–3 Good knowledge of foreign exchange products. Familiar 2,500,000 3,500,000
with inter–bank market transaction.

Mortgage Sales Specialist S1 2–3 Identify prospective customers through lead generation 3,000,000 5,500,000
to achieve desired mortgage and related lending product
targets.

Personal Financial Consultant S1 2–3 Provide advice & recommend investment products 3,000,000 5,500,000
/ Personal Banker according to clients’ risk profile. Identify business potential
from the execution of sales.

Settlement Officer S1 3–5 Settlement of trades (FX/MM), bonds & securities. Liaise 4,000,000 7,000,000
with brokers, counter parties & fund managers.

Remittance / Settlement / S1 1–2 Cheque clearance, inward/outward remittances, telegraphic 1,750,000 3,500,000
Loans Clerk transfer & demand drafts. Accept & confirm forex deals.
Process & document housing loan applications.

Bank Operations Officer S1 0–1 Process trade settlements. Back room admin duties. 1,750,000 2,500,000

Trade Finance Officer S1 1–2 Supervisory role in the processing of trade finance 2,750,000 4,500,000
products.

Trade Finance Clerk S1 2–3 Process trade finance products with knowledge of various 2,500,000 3,500,000
trade instruments e.g Letter of Credit, trade collections &
payments.

Hot job


BANKING continued


BANKING – ACCOUNTING & FINANCE

Finance Director / CFO S1 12 + Corporate officer primarily responsible for managing the 80,000,000 125,000,000
financial risks of the organization. Responsible for financial
planning and record–keeping, as well as financial reporting
to higher management.

Financial Controller S1 10 – 12 Supervise accounting and financial reporting within an 45,000,000 75,000,000
organization. Oversee accounting and the implementation
and monitoring of internal controls.

Senior Finance Manager S1 8 – 10 Responsible generally for overseeing other finance staff 30,000,000 40,000,000
including finance managers.

Finance Manager S1 6–8 Responsible for providing financial advice and support 18,000,000 25,000,000
to clients and colleagues to enable them to make sound
business decisions.

Head Product Control S1 10 + Oversee a team responsible for the accounting and 35,000,000 45,000,000
financial reporting of multiple trading desks. Responsible
for the bookkeeping of trades in the portfolios they look
after, and act as a primary control function; monitoring
trading activity to ensure it is within a specified remit.

Senior Product Controller S1 5 – 10 Supervisory role. Responsible for the accounting and 10,000,000 15,000,000
financial reporting of a trading desk. Responsible for the
bookkeeping of trades in the portfolios they look after, and
act as a primary control function; monitoring trading activity
to ensure it is within a specified remit.

Product Controller S1 2–5 Responsible for the accounting and financial reporting of a 5,000,000 11,000,000
trading desk. Responsible for the bookkeeping of trades in
the portfolios they look after, and act as a primary control
function; monitoring trading activity to ensure it is within a
specified remit.

Senior Treasury Manager S1 10 + Supervisory role. Manage an organization’s holdings in and 30,000,000 45,000,000
trading in government and corporate bonds, currencies,

Treasury Manager S1 7 – 10 Supervisory role. Manage an organization’s holdings in 10,000,000 15,000,000
and trading in government and coorate bonds, currencies,

Treasury Accountant S1 4–6 Manage an organization’s holdings in and trading in 7,000,000 11,000,000
government and coorate bonds, currencies, financial
futures, options and derivatives, payment systems and the
associated financial risk management.

Head of Tax S1 10 + Responsible for overseeing tax function within an 25,000,000 40,000,000
organization and ensures compliance with local, state,
federal and international taxes.

Tax Manager S1 7– 10 Responsible for collation of information to enable reporting 15,000,000 20,000,000

Tax Accountant S1 2–5 Responsible for collation of information to enable reporting 4,000,000 10,000,000

Head of Internal Audit S1 10 + Supervisory role. Analyze business processes, procedures 30,000,000 50,000,000

Hot job



Senior Audit Manager S1 7 – 10 Supervisory role. Analyze business processes, procedures 18,000,000 25,000,000

Audit Manager S1 5–7 Analyze business processes, procedures and activities 10,000,000 15,000,000

Assistant Audit Manager S1 3–5 Analyze business processes, procedures and activities 7,000,000 11,000,000

BANKING – MIDDLE OFFICE

CREDIT

Head of Credit S1 12 + Responsible for management of portfolio of accounts/ 45,000,000 70,000,000
clients with a view to ensuring bank’s losses are minimized
through tight control on credit facilities and terms provided
to clients. Undertake credit reviews on existing facilities and
creation of pricing models for new products.

Senior Vice President S1 10 + Prepare, manage and ensure that transactions 40,000,000 45,000,000
contemplated in the credit approval including covenant,
conditions, and collateral (including insurance policy), have
been properly and legally documented with support by
internal Legal Counsel.

Vice President S1 7+ Ensure that all credit portfolios are within all applicable 30,000,000 40,000,000
limits and within established risk and compliance policies.

Associate Vice President S1 4–7 Ensure that all credit portfolios are within all applicable 25,000,000 30,000,000
limits and within established risk and compliance policies.

Senior Associate S1 2–4 Ensure that all credit portfolios are within all applicable 20,000,000 25,000,000
limits and within established risk and compliance policies

RISK

Head of Risk S1 12 + Responsible for operational and market risks as they pertain 50,000,000 65,000,000
to the bank. Ensuring that the bank’s losses are minimized
through implementation of appropriate controls, analysis of
exposures and understanding of both internal and external
risks.

Senior Vice President S1 10 + Review key internal controls of the business and provide 40,000,000 45,000,000
recommendations to minimize the risks in all business units
in compliance with BI regulations.

Vice President S1 7+ Establish risk management policies & guidelines 30,000,000 40,000,000
encompassing credit risk management, market risk
management, asset liability management, and operational
risk management in compliance with BI regulations and
in alignment with the Bank Group risk management
framework.

Associate Vice President S1 4–7 Responsible for leading the analytics, data analysis and 20,000,000 30,000,000
modeling efforts to support the risk management strategy
by using and developing advanced mathematical, analytical
and economic tools.

Senior Associate S1 2–4 Monitor all client transactions and update client and 15,000,000 20,000,000
transaction profiles including identification and monitoring
of high risk customers.

Hot job


BANKING continued


RISK

Head of Compliance S1 12 + Assist the bank in managing its compliance risk, which 50,000,000 70,000,000
can be defined as the risk of legal or regulatory sanctions,
financial loss, or loss to reputation a bank may suffer as
a result of its failure to comply with all applicable laws,
regulations, codes of conduct and standards of good
practice.

Senior Vice President S1 10 + Responsible for assiting the Compliance Director in 40,000,000 45,000,000
presenting regulations/policies from both BI and the bank
as well as distributing and implementing them to all the
division/depts and staffs of the bank.

Vice President S1 7+ Responsible for providing risk profile information and 30,000,000 40,000,000
reports to the BOD and risk management committee.

Associate Vice President S1 4–7 Responsible for reviewing and analyzing policies/ 20,000,000 30,000,000
regulations of the bank and making sure that they are in
compliance with BI rules & regulations.

Senior Associate S1 2–4 Provide in-depth analysis within the bank’s policies/ 15,000,000 20,000,000
regulations and BI regulations and assist the direct
supervisor in dispersing such regulations.

BANKING – BACK OFFICE

CORPORATE ACTIONS

Director S1 9+ Responsible for effecting transactions made by public 45,000,000 55,000,000
companies that include its shares, share register and
shareholders.

Associate Director S1 6–9 Assist the BOD in legal and general affairs business 30,000,000 40,000,000
activities which are: agreements evaluation, joint
venture contracts and administration, loans and leasing
administration, liscenses, documentation, quotations, etc.

Senior Analyst S1 5–6 Provide general legal counseling and in-depth analysis 15,000,000 25,000,000
within contracts and settlements.

Analyst S1 3–5 Responsible for agreement drafting while assisting within 8,000,000 10,000,000
the negotiation processes with third parties.

CORPORATE ACTIONS

Manager S1 4+ Responsible for overseeing a settlements team charged 20,000,000 35,000,000
with ensuring timely and accurate settlement of
transactions and reconciliation.

Hot job



BANKING – BACK OFFICE

DOCUMENTATION

Director S1 8+ Responsible for ensuring transactions are recorded 45,000,000 60,000,000
accurately in both client and internal accounts with
appropriate support and are reconciled.

Associate Director S1 5–7 Responsible for overall documentation matters between 30,000,000 40,000,000
the bank and other parties.

Senior Analyst S1 3–5 Responsible for documentation book keeping while also 15,000,000 25,000,000
providing through analysis within paperworks.

TRADE SUPPORT

Head S1 9+ Responsible for ensuring the appropriate capture of trades, 45,000,000 55,000,000
attending to queries and liaising with internal stakeholders
to ensure controls are maintained.

Senior Analyst S1 3–5 Assist the head in providing thorough analysis within trades. 10,000,000 20,000,000

OPERATIONS

General Manager S1 12 + Overall management of the operations team covering 45,000,000 60,000,000
multiple functions.

Manager S1 5 – 10 Oversee a team of support staff in front office ensuring 30,000,000 40,000,000
accurate and timely processing of transactions.

Senior Analyst S1 3–5 Support staff in front office ensuring accurate and timely 15,000,000 25,000,000
processing of transactions.

INSURANCE ACTUARIAL

Senior Vice President S1 12 + Apply mathematical and statistical methods to assess risk in 55,000,000 75,000,000
the insurance and finance industries.

Vice President S1 10 + Responsible for providing organization’s financial 40,000,000 50,000,000
projection, developing strategic dialouge, monitoring loss
ratio performance and providing product pricing.

Senior Manager S1 7+ Assist the VP in developing strategic dialouge, monitoring 30,000,000 35,000,000
loss ratio performance and providing product pricing.

Manager S1 5–7 Responsible for providing thorough analysis within loss ratio 20,000,000 30,000,000
performance, product pricing and quotations.

UNDERWRITING/CLAIMS

Director S1 8 – 10 + Responsible for evaluating the risk and exposure of 40,000,000 85,000,000
potential clients. Oversee processing of claims from clients
assessing coverage under the policy and minimizing
payments for non–covered events.

Manager S1 5+ Supervise underwriters while underwriting new business 30,000,000 40,000,000
and reinstatement cases.

Assistant Manager S1 3–5 Underwrite new business and reinstate new cases. 20,000,000 30,000,000

Hot job


CALL CENTER

Call Centre Manager / Head S1 5 – 10 Implement service strategies. Oversee daily operations as 10,000,000 18,000,000
well as marketing, sales & IT. Ensure service levels are met.
Plan workflow & structure. Resolve escalated complaints.
Motivate & lead teams. Work with HR to assist in recruiting,
staff appraisals & training.

Call Centre Supervisor / Team S1 2–3 Oversee team of junior & senior officers. Motivate team, 4,000,000 6,000,000
Leader roster planning & handle staffing issues such as disciplinary
& performance counseling.

Call Centre Trainers S1 2–3 Work with HR & Call Centre Manager to provide training. 3,500,000 5,500,000
Train on systems, procedures & product knowledge.
Facilitate & plan training schedules.

Customer Service Officer – S1 1–2 Handle incoming calls (orders, inquiries, complaints) and 2,500,000 3,750,000
Inbound direct calls for further problem resolution.

Customer Service Officer – S1 2–3 Handle incoming calls (orders, enquiries, complaints) and 3,250,000 4,500,000
Inbound direct calls for further problem resolution. Handle larger
clients of 1st level escalation. Lead, teach, guide and/or
motivate teams through the call process if necessary.

Operations Manager S1 3–4 Oversee all aspects of the operation. Report to Call Centre 6,500,000 12,000,000
Manager. Handle internal inquiries & divisional operations.

Sales Outbound / D3 / S1 0–1 Sell & set up appointments. Handle outbound calls for 1,500,000 2,500,000
Telemarketer (entry level) selling a product or service, typically with respect to quotas
or sales goals. May be responsible for specific accounts or
geography. To up sell as appropriate.

IT Helpdesk S1 1–2 To screen and/or service requests, compile problem reports 1,650,000 2,750,000
& provide solutions to complex issues as needed.

Hot job


ENGINEERING & TECHNICAL

Engineering Director S1 10 + R&D, design and patent of company product’s. Oversee 50,000,000 75,000,000
and lead entire engineering team (QA, R&D, Design,
Failure Analysis) to success. Financial management.

Engineering Manager S1 10 + R&D, design and patent of company product’s. Lead 25,000,000 40,000,000
entire engineering team in R&D, QA. Lead and oversee
engineering team. Conduct induction training. Product
development.

Project Manager S1 5–8 Projects execution in Oil & Gas, Petrochemical, Chemical, 20,000,000 30,000,000
Civil & Structural, Solar, Energy, Wastewater Treatment
sectors. Electrical & Electronics system design and
integration, troubleshooting, testing, installation and
commissioning.

Project Engineer S1 3–5 Engineering projects execution. Electrical & Electronics 6,000,000 12,000,000
system design and integration, troubleshooting, testing,
installation and commissioning.

Program Manager S1 5–8 Plan and introduce products regionally and internationally. 15,000,000 20,000,000
Business development managing and planning. Channel
building.

Planning Manager S1 3–5 Operations management in engineering/manufacturing. 7,000,000 15,000,000
Execute and roll out plans.

Planner S1 3–5 Schedule/plan production. Plan production manufacturing 3,000,000 7,000,000
loadings, which includes work–in–progress and ship
dates to meet customer demands. Respond to customer
enquiries.

Process Engineer S1 3–5 Develop process for new products and improve product 3,000,000 7,000,000
process for current products.

Production Engineer S1 3–5 Responsible for the areas of productivity improvement, 2,500,000 6,000,000
process efficiencies, cost reduction and facility
layout. Manage all aspects of the development and
implementation of production projects. Prepare cost
analysis for project evaluation for COO, Regional VP,
GMO and plant management. Maintain an up–to–date
knowledge of related machinery and equipment for
possible operation applications and assist plants in
machinery and equipment specification. Monitor assigned
plant's compliance to policies and procedures.

QA Engineer S1 3–5 Plan and direct activities in development, application and 4,000,000 9,000,000
maintenance of quality standards. Monitor and maintain
Quality Assurance activities.

Material Manager S1 5–8 Generate clear–to–build quantity plan based on orders. 7,000,000 15,000,000
Liaise with buyers on material shortages and ensure
availability. Monitor inventory performance to meet set
goals.

Senior Design Engineer S1 5–7 Design and develop machine and pneumatic controls, 5,000,000 10,000,000
(Automation) handlers for lead frame / PCB / CPU test equipment
industries.

Development Engineer S1 3–5 Product design, building automation or HVACR, electro– 4,000,000 10,000,000
mechanical systems, and modules.

Hot job


ENGINEERING & TECHNICAL continued


Electrical Design Engineer S1 3–5 Design of electrical diagrams for upgrades or modifications. 3,000,000 7,000,000
Design machine control systems and panels.

Electrical Engineer S1 3–5 Design of electrical diagrams for upgrades or modifications. 3,000,000 8,000,000
Design machine control systems and panels.

Electrical & Instrumentation / S1 3–5 Design and modify E&I equipment/machines. Design 3,000,000 8,000,000
Control Engineer Power electrical circuits.

Mechanical Design Engineer S1 3–5 Jig and fixture design. 3,500,000 9,000,000

Hot job


HUMAN RESOURCES

HR Assistant Manager S1 5 – 10 Assist HR Manager in implementing HR policies & 7,000,000 15,000,000
procedures.

HR Officer / Executive / S1 3–6 Active screening & recruitment of staff. Coordinate 4,000,000 10,000,000
Senior Executive recruitment ads. Ensure consistent benefits & compensation
practice.

Compensation & Benefits S1 3–6 Design, plan & implement compensation and benefits for 6,000,000 12,000,000
Specialist staff. Evaluate effectiveness of schemes.

Learning & Development S1 5–8 Design, plan & implement training programmes, policies & 15,000,000 25,000,000
Manager procedures and career development programmes.

Training Executive / Senior S1 2–5 Conduct company training programmes. Source for 3,500,000 8,000,000
Executive external trainers.

HR Director (Regional) S1 10 + Oversee a team of HR professionals typically covering 75,000,000 100,000,000
multiple countries and functions.

HR Director (Local) S1 10 + Oversee a team of HR professionals typically covering 50,000,000 100,000,000
multiple locations and functions.

HR Manager (Regional) S1 5 – 10 Responsible for multiple countries. Covers a wide array of 17,500,000 25,000,000
duties including recruitment, employee benefits, payroll
administration and performance management with
support typically from external advisors or regional internal
specialists in C&B etc.

HR Manager (Local) S1 5 – 10 Covers a wide array of duties including recruitment, 15,000,000 30,000,000
employee benefits, payroll administration and performance
management with support typically from external advisors
or regional internal specialists in C&B etc.

HR Generalist S1 10 + Covers a wide array of duties including recruitment, 5,000,000 13,000,000
management.

HR Generalist S1 5 – 10 Covers a wide array of duties including recruitment, 3,500,000 7,000,000
management.

Recruitment Lead S1 8+ Typically responsible for a team of recruiters and oversees 6,000,000 12,000,000
internal recruitment and attraction strategies for an
organization.

Recruiter S1 6 – 10 Responsible for internal recruitment requirements of an 4,000,000 10,000,000
organization.

Compensation & Benefits – S1 10 + Lead role responsible for analyzing C&B matters within 25,000,00 65,000,000
Head an organization and benchmarking against competitors
and market trends. Will undertake financial impact in an
organization. Responsible for working with HR to develop
appropriate retention strategies.

Compensation & Benefits – S1 5 – 10 Responsible for analyzing C&B matters within an 18,000,000 25,000,000
Manager organization and benchmarking against competitors
and market trends. Will undertake financial impact in an

Compensation & Benefits – S1 3–5 Responsible for analyzing C&B matters within an 3,500,000 7,000,000
Analyst organization and benchmarking against competitors
and market trends. Will analyze financial impact to an

Training Director S1 10 + Oversee a team of trainers and work with internal 45,000,000 70,000,000
stakeholders to develop and maintain the content of
training programs for an organization.

Training Manager S1 5–8 Owns training development, implementation and 15,000,000 25,000,000
facilitation within an organization.

Hot job


INFORMATION TECHNOLOGY

Country Manager S1 10 + Responsible for country business operations, development 75,000,000 150,000,000
of strategic plans and profit & loss of business unit.

Sales Director (Regional) S1 7 – 10 Take charge of sales team and meet sales quota. Develop 50,000,000 75,00,000
business model to drive sales.

Team Leader Sales Manager S1 7–8 Provide direction and duties to business team and partner 25,000,000 40,00,000
in achieving quotas.

Post–sales Consultant S1 5 – 10 Implementation and delivery for customers. 15,000,000 25,000,000

Pre–sales Consultant S1 5 – 10 Help in the sales of IT products or services by providing 15,000,000 25,000,000
technical support, product demonstration to customers,
RFP participation and solution architecture.

Account Manager / Sales S1 5–7 Build & grow sales for an IT product or services company 15,000,000 30,000,000
Manager over a given geography or industry vertical and exceed
sales quotas. Identify, qualify & close sales opportunities
through prospecting & cross marketing of IT products and
services to existing & new customers.

Inside Sales Representative S1 3–5 Identify leads and generate sales using telephone and 4,000,000 9,000,000
internet technologies.

Enterprise Architect S1 8 – 12 Provide enterprise-wide architectural planning, governance 7,000,000 15,000,000
and direction.

Solutions Architect S1 5 – 10 Design the technical architecture and design of systems or 5,000,000 15,000,000
applications.

Analyst Programmer / S1 2–6 Design, code & test programmes to support application 3,000,000 7,000,000
Software Engineer systems development plan.

Software QA / Test Analyst S1 3–6 Test, certify and audit software products. 3,000,000 7,000,000

Software QA / Test Analyst S1 3–5 Test, certify and audit software products. 7,500,000 11,000,000

Project Manager S1 5 – 10 Plan, direct & execute project management activities for 10,000,000 17,000,000
an area/division. Monitor progress against schedule &
project budget. Allocate appropriate resources to deliver
project results. Liaise between project delivery team and
end–users.

Project Manager – S1 5 – 10 Oversee the smooth running of IT systems. Troubleshoot & 7,000,000 15,000,000
Infrastructure assist the organization in any IT matters or problems.

Security Consultant S1 5–7 Technical consultant specializing in IT security technology. 7,000,000 15,000,000
Conduct application and system security health–checks, risk
assessment, identity & firewall management.

Storage Consultant S1 3–7 Provide subject matter expertise and technical support 4,000,000 8,000,000
on hardware/software requirements of storage products
including SAN, NAS, Backup and Recovery, Capacity
planning/application sizing, Business Continuity and
Disaster Recovery and Operating Systems Administration.

Business / Systems Analyst S1 3–6 Perform systems feasibility studies, analysis & design. 5,000,000 9,000,000
Translate business rules and requirements into system
specifications. Work closely with Engineers & Technical
Support to resolve customer issues. Provide technical
application support to users.

Systems / Network S1 2–6 Administer & operate LAN & WAN networks, system 5,000,000 9,000,000
Administrator management & hardware support.

Hot job



Technical Consultant S1 3–6 Track problems & changes. Continuity of ownership & 5,500,000 10,500,000
documentation of IT operational problems from occurrence
to resolution, including post–resolution analysis. Provide
solutions to IT–related service problems.

Database Administrator S1 4–7 Responsible for administration & technical maintenance of 4,000,000 7,500,000
the organization's distributed database system.

IT Auditor S1 4–7 Plan and execute audits of information systems, platforms, 3,500,000 8,500,000
operating procedures and fraud management.

Helpdesk Analyst S1 1–3 Remotely troubleshoot problems through e–mail/telephone 3,250,000 6,250,000
by taking over the control of users' terminals via LAN/
WAN connections. Plan, coordinate & support business
processess, systems & end–users.

Hot job


Office Support

Administration / Office S1 4–6 Responsible for office administration & management, 8,500,000 12,500,000
Manager i.e. human resources, office lease, property facilities &
records. Assign work to other clerical employees & ensure
conformance to office policies.

Administrative Assistant / S1 1–3 Sort & distribute mail. Prepare simple business 1,500,000 2,750,000
Co–coordinator correspondence & reports. Attend to telephone enquiries
& visitors. Filing.

Executive Secretary S1 3–5 Work with top management. Take & transcribe minutes of 6,250,000 9,500,000
meetings. Execute routine secretarial assignments. Provide
supervision & work co–ordination of other staff.

Secretary S1 2–4 Schedule appointments, travel arrangements & attend to 4,000,000 7,500,000
callers. Take dictation. Relieve officials of clerical work &
administrative duties.

Office Manager S1 4–6 Responsible for office leases, property facilities and records. 8,000,000 12,000,000
Ensure conformance to office policies.

Receptionist / Front Office D3 / S1 1–3 Tend to customers. Attend to phone calls. Administrative 1,500,000 3,000,000
Assistant duties.

Mail Room Assistant D3 / S1 1–2 Mail delivery & collection. Run simple errands. 1,250,000 2,000,000

Hot job


PROCUREMENT, SUPPLY CHAIN & LOGISTICS

Distribution Manager S1 6–7 Manage ordering & distribution of goods. Ensure timely 17,000,000 22,000,000
deliveries to maximise sales. Liaise with the forwarder on
the timing of arrival of goods.

Shipping Supervisor S1 4–5 Organize receiving & issuing of goods. Manage shipping 4,500,000 6,000,000
operations & ensure proper documentation. Ensure
quantity & quality of goods.

Shipping Assistant S1 1–3 Prepare shipping documentation. Ensure smooth delivery & 2,300,000 4,750,000
handle customers’ enquires. Verification of freight invoices,
cycle count, etc.

Operations Executive S1 2–3 Manage warehouse operations & ensure proper 3,500,000 6,000,000
documentation. Plan cargo schedules. Inventory control/
management and reconciliation of suppliers’ invoices.

Warehouse Manager S1 4–5 Plan for efficient storage & systematic retrieval. Manage 13,250,000 18,750,000
all warehouse activities. Proper upkeep of the store and
warehouse. Identify reliable and cost efficient freight
forwarders.

Warehouse Supervisor D3 / S1 3–5 Manage warehouse operations. Receive, issue, pick & pack. 3,000,000 8,000,000
Ensure timely shipment.

Warehouse / Store Assistant Senior 1–3 Basic warehouse operations. Receive, unpack, pack, pick 1,300,000 2,200,000
Highschool and check cargos.
/ D3

OPERATIONS/SHIPPING

Operations Director S1 10 – 15 Effectively plan and direct all aspects of the logistics and 40,000,000 85,000,000
supply chain initiatives.

Commercial Director S1 10 – 15 Responsible for heading the whole commercial team. 50,000,000 90,000,000
Manage vendors and procurement and contracting
arrangements for the project.

Shipping Manager S1 6–8 Manage Shipping operations and ensure proper 20,000,000 30,000,000
documentation.

Operations Manager – S1 6–8 Manage Sea freight operations and ensure timely 20,000,000 25,000,000
Sea freight / Ocean freight deliveries.

Operations Manager – Air S1 6–8 Manage Air freight operations and ensure timely deliveries. 20,000,000 25,000,000
freight

Cold Hub Manager S1 6–8 Manage Cold Hub/Cold Chain operations and ensure 20,000,000 25,000,000
timely deliveries.

PURCHASING

Commercial Manager S1 5–8 Lead and supervise a team of Commercial Specialists. 15,000,000 25,000,000
Group level responsibility for multiple categories of spend.

Commercial specialist S1 2–4 Responsible for optimising trading relationships by 3,500,000 7,000,000
consolidating spend across internal clients.

Cold Hub Manager S1 6–8 Manage Cold Hub/Cold Chain operations and ensure 20,000,000 25,000,000
timely deliveries.

Customer Service Manager S1 5–8 Lead and supervise a team of Customer Service 8,000,000 15,000,000
Representatives and responsible for management &
execution of elements of key Customer Interface Processes.

Order Fulfillment Manager S1 5–8 Manage a team of order administrators, handle all aspects 8,000,000 15,000,000
of order fulfillments, from order booking to invoicing &
closure of orders.

Hot job



Sales & Order Management S1 5–8 Supervise and manage sales order execution function 8,000,000 15,000,000
Manager consisting of sales order review per company terms and
conditions and all applicable import/export rules for
internal profit control as well as compliance purpose,
procurement and logistics (shipment).

Logistics Manager S1 6 – 10 Effective management of daily logistics and warehousing 20,000,000 30,000,000
activities ensuring prompt and professional delivery service
to customers.

Logistics Analyst S1 3–5 Responsible for analyzing monthly overall logistics spend 4,000,000 7,000,000
and cost drivers including freight and warehousing
management.

Logistics Specialist S1 2–4 Responsible for the coordination of all day–to–day 3,000,000 6,000,000
operational and logistics activities at the Distribution
Center involving both distribution center operations and
freight management.

Supply Chain Manager S1 6 – 10 Lead streamlining efforts towards order fulfillment as well 25,000,000 40,000,000
as drive global inventory control policies and procedures of
high technology products and services.

Demand Planner S1 2–4 Responsible for demand planning capability for the 6,000,000 12,000,000
product line and customers to ensure demand creation
and fulfillment activities from Sales and Marketing are fully
rationalized.

Supply Planner S1 2–4 Manage inventory/stock replenishment and generate as 4,000,000 7,000,000
well as analyze demand forecasts.

Material Planner S1 2–4 Responsible for the timely replenishment of raw materials 4,000,000 7,000,000
and procurement of components/services in support of
Manufacturing and Sales.

Inventory Manager S1 6 – 10 Responsible for the development and management of 10,000,000 17,500,000
inventory processes and the implementation of processes,
skills, resources and technology to ensure optimum service,
cycle time, quality, and efficiency for the core processes.

Procurement / Purchasing S1 10 – 12 Manage the operations of regional sourcing, procurement 30,000,000 60,000,000
Manager / Director & management of suppliers.

E–Procurement Manager S1 6 – 10 Responsible for e–procurement systems including: 18,000,000 30,000,000
e–sourcing and contract management and e–catalogues
and purchasing (SAP, cards, e–invoicing and self billing).
Lead the e–enablement of suppliers. Manage third party
e–sourcing providers.

Sourcing Manager S1 6 – 10 Responsible for the execution of category strategies and 15,000,000 25,000,000
development of sourcing plans within the geographic
region. Lead the process of sourcing execution to ensure
delivery of the category strategy and targets.

Strategic Procurement S1 6 – 10 Develop and utilize supply chain, business and financial 20,000,000 30,000,000
Manager modeling tools. Lead Supplier Selection Activities. Drive
supply base optimization. Negotiate and complete
contracts with complex suppliers.

Business Processes S1 6 – 10 Lead in driving continuous business processes 20,000,000 35,000,000
Improvement Manager improvement, meeting company's objectives, streamlining
of business processes, achieving cost reduction and
increasing productivity.

Hot job


SALES, MARKETING & ADVERTISING

Advertising Manager S1 4–5 Develop company’s advertising strategy according to 10,000,000 15,000,000
brand/product/corporate policies. Liaise with advertising
agencies to create the company’s product/image. Prepare
and track A&P spending. Develop promotional & sales
support materials.

Brand / Product Manager S1 3–4 Conceptualize & execute activities for brand positioning. 10,000,000 18,000,000
Determine product pricing. Maintain & direct product’s
image in the market.

Customer Service Executive S1 2–3 Entertain customer enquiries. Service existing customers & 2,750,000 3,750,000
their needs. Visit customers’ office when necessary.

Marketing Assistant Manager S1 4–5 Actively plan and implement marketing initiatives. Ensure 10,000,000 20 ,000,000
/ Manager that all marketing plans are executed.

Marketing Executive / Senior S1 2–5 Marketing of new or existing products and services. 3,250,000 10,000,000
Executive Collate market trends for product development. Liaise
with advertising agencies and suppliers. Production of
marketing materials.

Market Researcher S1 2–4 Collect & analyze information to assist in marketing. 3,300,000 4,800,000

PR Manager S1 4–6 Plan & develop communication strategies. Promote 15,000,000 30,000,000
complete information flow within the organization & build
positive media & public relations.

PR Executive S1 1–3 Assist the PR Manager in executing communication 2,500,000 3,500,000
activities.

Sales Manager S1 5–7 Plan & manage business strategies. Meet sales targets & 17,500,000 25,000,000
quotas. Develop consulting service/product according to
market needs. Co–ordinate activities of sales team. Monitor
budget achievement. Prepare forecasts.

Sales Executive S1 1–3 Lead generation. Sell products & services on BtoB basis. 3,000,000 4,750,000
Prepare & submit proposals. Involve in sales pitch.

Sales Co–coordinator S1 2–3 Coordinate client leads & customer sales. Process sales 2,500,000 4,500,000
orders.

Promoter / Retail Assistant S1 1–2 Front Line. Counter sales. Promote products in store. 1,500,000 2,500,000

General Manager S1 12 + Oversee business operations including sales, administration 50,000,000 90,000,000
and operations.

Sales Director S1 10 + Lead a team of sales staff with responsibility for overall 65,000,000 110,000,000
management of sales targets.

Sales / Key Account Manager S1 5 – 10 Responsible for sales to a specific client base, responsible 8,000,000 18,000,000
for client relationships most important to a company.

Marketing Director S1 10 + Oversee other marketing personnel and typically 65,000,000 120,000,000
responsible for multiple business lines or geographic
locations.

Marketing Manager S1 5+ Ownership of marketing requirements for an organization 30,000,000 50,000,000
or division of a business. Multi–faceted role including
marketing, communications and PR.

Brand Manager S1 4–8 Responsible for applying various marketing techniques to 10,000,000 25,000,000
raise awareness of particular business.

Product Manager S1 3–7 Responsible for applying various marketing techniques to 7,000,000 18,000,000
raise awareness of particular product line.

Hot job


Indonesia Corporate Office
Mayapada Tower, 20th Floor
Jl. Jend. Sudirman Kav. 28
Jakarta 12920
Tel: (62) 21 5213630
Fax: (62) 21 5213629
E-mail: kellyjkt@kellyservices.co.id

BTI Consultants Indonesia
Jakarta 12920
Tel: (62) 21 5213630
Fax: (62) 21 5213629
E-mail: btijkt@bticonsultants.com

KELLY OUTSOURCING &
CONSULTING GROUP
Jakarta 12920
Tel: (62) 21 5213630
Fax: (62) 21 5213629
E-mail: btijkt@bticonsultants.com

Kelly Selection Indonesia
Jakarta 12920
Tel: (62) 21 5213630
Fax: (62) 21 5213629
E-mail: kellyjkt@kellyselection.com

Kelly Services
Jakarta 12920
Tel: (62) 21 5212062
Tel: (62) 21 5212061
E-mail: kellyjkt@kellyservices.co.id

Recruitment | Outsourcing | Consulting

kellyservices.co.id

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