Survey report: Present the results with ready-made tables and charts
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The document outlines the features of the reporting module in the Startquestion system, emphasizing advanced data analysis tools that facilitate research report creation through charts, tables, and data filtering. It details functionalities such as trend analysis, cross-tables, rankings, sentiment analysis, and report personalization, allowing users to analyze survey results effectively and generate reports in various formats. Moreover, it highlights the benefits of automating reports and monitoring key performance indicators to enhance customer satisfaction and internal evaluations.
Survey report: Present the results with ready-made tables and charts
- 1. Reporting module Thanks to the advanced data analysis functions of the Startquestion system, you can easily create a valuable research report using ready-made charts and tables.
- 2. Summary results Cross-tables Trends Rankings Sentiment analysis Text module Elements of the reporting module
- 3. Data filtering - show the answers from last week - see the results of a specific customer group - divide the answers by characteristics (women / men) Comments on the data - write an introduction to the report - complete the results with text-based analysis - add a comment and summary of the study Data appearance - add selected answers to the report - select the data format (table / chart) - change the chart to column, collective, 100% - add your own logo and colors to the report Full report personalisation Decide on the appearance and scope of data
- 4. Generate a report Creating and editing a report Distribution of the report You can modify your report at any time, filter responses and add new comments to the report. You can generate the current status of the created report at any time. Add modules Choose data presentation format Set the data filter Add descriptions and comments Report generation process
- 5. Summary results In the summary results you will see all survey fillings - both complete and unfinished. This is a great place to get general information about how most respondents answered a particular question. You can export the results to a selected format: Basic form of presentation of survey responses PDF XLSX CSV SPSS
- 6. Trends Trends are used to analyze how your results changed over time. They allow for a clear presentation of answers (including NPS, assessment type and matrix questions) in three time dimensions: weekly, monthly and quarterly. The results are presented on graphically attractive charts and detailed tables. Analysis of the distribution of responses from the survey over time
- 7. Examples of trends Observing employee satisfaction over time Monitoring effectiveness of advertising campaigns Customer satisfaction trend
- 8. Cross-tables Thanks to cross-tables you can use the data collected during the survey to draw new, more advanced conclusions. Thanks to them you can, among others: - analyze the relationships between how specific groups of recipients answered particular questions, - distinguish the characteristics of the response of a given group of people, - to see trends in the responses and recurring trends. Mutual impact of survey responses
- 9. Examples of cross-tables Impact of employee benefits on satisfaction Relationship between Internet advertising and TV Influence of customer age on basket size
- 10. Rankings By combining answers from different types of questions you can come to completely new conclusions. This is what rankings are for - a feature particularly useful when you need to compare large amounts of data. With the help of rankings you can also, for example, create a list of products or services offered by your company and sort them from the best to the worst rated. Summary of the ratings of the selected data from the survey
- 11. Examples of rankings Comparison of a large amount of market data Ranking of ratings of the company's facilities Ranking of best-rated products
- 12. Sentiment analysis From customer surveys you will learn what is happening in your company, but nothing more. To find out what emotions make a customer evaluate your company in one way and not in another, you need to delve into open questions or statements deepened in the surveys. The question is: how to transform the client's qualitative voice into quantitative feedback ready for analysis? The answer is sentiment analysis. Analysis of emotional response
- 13. Examples of sentiment analysis Keyword analysis Overtones of open response Respondent's emotions evoked by the answer
- 14. Text module The report may be addressed to people who do not need to have comprehensive knowledge about the study or . Therefore, some issues may need to be clarified or made more specific. This is why we have created a text module for the report, where you can e.g. explain its content, attach selected graphics or add a link. In-depth data analysis
- 15. Examples of descriptions in the report Formulating conclusions from the survey Justification of the results obtained Introduction and description of the test method
- 16. Report distribution Generate an aesthetic PDF report with all data, content and charts. Such a report is ideal, for example, for presentations for translators or management. Generate a link to the report, which you can easily publish on your website, corporate knowledge base or intranet. In online reports you can enable live results update, i.e. the results will automatically update as the ongoing survey progresses. Automate your work and your team. The module of cyclical reports allows you to send the current status of the test results at intervals (e.g. every day, once a week, etc.) to defined e-mail addresses. Report to PDF file Online report Cyclical report on e-mail
- 17. By choosing us You will prevent customers from leaving You will improve customer service You will evaluate the changes in the company You will react quickly in crisis situations You will motivate employees Optimize expenses and increase sales
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- 19. Contact Marcin to get to know the offer. Marcin Racino +48 695 450 000 m.racino@startquestion.com