Syllabus Course # Page 1 of 15 BA 602 Management Info.docx

Syllabus Course # Page 1 of 15
BA 602 Management Information Systems
Hybrid Course
SPRING 2019
1/7/2019 – 5/5/2019
SPRING BREAK 3/4/2019 – 3/10/2019
Instructor Information
Name: Professor Fred Rose
Email: [email protected]
Office Location: On-line
Course Information
Course Number: BA 60280 H4 18/19
Course Name: Management Information Systems
Credits: 3
Format: This class will be delivered online using Moodle
Platform. Class sessions will consist of
discussions, assignments, and exam. Discussions,

assignments, cases and exam will
focus on readings, and other
professionally/academically reviewed journals.
Course Description:
Course Description: The design of computer-based information
systems to increase
organizational effectiveness and efficiency in the development
and implementation of
organizational strategy and the control and evaluation of
organizational activities. Attention is
devoted to decision support systems that support empowerment
of individuals in agile
organizations.
Course Objectives & Learning Outcomes
Upon completion of the course, students should be able to:
1. Analyze the roles of information systems in an organization.
2. Analyze different types of information systems and how they
process data.
3. Analyze data, text, and document management as well as
their impacts on performance.
4. Analyze the impact of business networks and wireless
broadband networks on businesses
and organizations.
5. Analyze the functions and financial values of IT security.
6. Discuss e-business strategies and e-commerce operations.
7. Analyze the growing role of mobile computing technologies
in the business world.
8. Analyze how businesses are using online communities and
social networking services.

9. Analyze companies’ need for enterprise resource planning
(ERP) systems.
10. Analyze how companies use data mining, predictive
analytics, dashboards, scorecards, and
other reporting and visualization tools in the management of
information.
11. Analyze major types of outsourcing, reasons for
outsourcing, and the risks and benefits.
Course Requirements
Computer Literacy
Students are expected to be able to use word processing and
presentation software, as well as
access E-mail, utilize Moodle (including forums, assignment
submissions, quizzes), Google
Docs and other technological tools that may enhance the content
of this course. Please refer to
the CU Distance Education Help Desk for instructions, when
necessary.
Required Materials
Required Materials:
Information Technology for Management,
Turban/Volonino/Wood, 10th Edition, John Wiley &

Sons, Inc., 2015; ISBN: 978-1-118-89778-2 (hard cover) or
978-1-118-99429-0 (looseleaf).
Recommended:
Publication Manual of the American Psychological Association
(6th Edition) (ISBN-13:
9781433805615)
Internet Access: Some of the course materials and problems
will be posted and completed on
the internet. It is therefore imperative that you have access to
the internet in order to
successfully complete this part of the class assignments.
Class Attendance/Participation
As stated in the Campbellsville University catalog, students are
expected to attend class
regularly. To be counted present, a student in online courses
must log-in to their course in the
LMS (Moodle) at least once a day and complete those activities
as prescribed by the instructor
in the syllabus. When the prescribed amount of inactivity has
passed or the prescribed number
of assignments have been missed (or any combination thereof),
the instructor will issue the
grade of “WA.” This grade, representing administrative
withdrawal, acts as the grade of “F” in
the GPA calculation.
Revolving Technical Issues
Contact the helpdesk if you have a technical problem accessing

the course.
• Problems logging into Moodle – Contact the CU Distance
Education Help Desk at (270)
789-5355.
• Other technical problems within Moodle – Contact the 24/7
Help Center at 800-985-9781
or 24/7 Help Center.
http://cde.freshdesk.com/support/home
http://kb.learninghouse.com/
Course Policies
Citations and References
Unless otherwise noted, all written learning activities should
include citations and references, as
appropriate, using APA format. Students are encouraged to
utilize the APA Publication
Manual, Sixth Edition for explicit guidance and direction.
Failure to cite properly can
result in a failing grade. Students with questions or concerns
about their writing – particularly
how to cite and reference appropriately – should contact the
instructor or the writing center .
Submitted Work Naming Convention
Save and submit all your work as a Word file. Make sure to save
your files using the convention
LAST NAME, FIRST INITIAL, COURSE ABBREVIATION,

SEMESTER AND YEAR, AND
ACTIVITY NAME OR NUMBER.
Example: Smith_L_BA_495_FA14_CaseStudy1
Time Management and Late Activities
Expect to spend approximately 5-8 hours per week for
undergraduate courses and 12-15 hours
per week for graduate courses. You should spend approximately
3-4 hours online each week
(reading and responding to others) and 1-4 undergraduate hours
or 8-11 graduate hours off-line
(reading and completing written learning activities). Make sure
to give yourself enough time to
submit work that represents the best of your abilities and that
has been completed without
collaboration with other students. Collaboration without
instructor knowledge/permission is
considered academic dishonesty and can result in a failing grade
for the course.
Deadlines are an unavoidable part of being a professional; this
course is no exception. Avoid
any inclination to procrastinate. To encourage you to stay on
schedule, due dates have been
established for each learning activity. The late submission
policy is as follows:
A. Please review the course schedule for all reading
assignments and due dates of
quizzes, assignments, discussions, etc.
B. All discussions must be completed each week.
C. Late assignments including discussions will not be accepted.
D. There is no make-up work for all assignments (discussions,

papers, quizzes,
team assignment, etc.).
It is your responsibility to ensure your learning activities are
uploaded into Moodle properly and
on time. After learning activity upload you can go back into the
assignment area in Moodle to
ensure your learning activity has been uploaded. It is also your
responsibility to allow enough
time so that if there is an issue with the upload or a technology
glitch, you still have time to
upload your learning activity before the due date.
http://www.campbellsville.edu/the-writing-center
Grading System
The quality of a student’s academic work is indicated by letter
grades on a quality point system
that determines the grade point average on the 4.0 scale. An
explanation of the grades used,
the scale, and how grades are calculated follow.

Letter Grade Definition Quality Points per
Semester Hour
A Excellent 4
B Good 3
C Average 2
D Lowest Passing Grade.
This is not an acceptable
grade for this class. You
must have at least a C
grade to pass the class.
1
F Failure 0
I Incomplete 0
W Withdraw 0
WA Withdraw – Absence 0
Evaluation of Learning Activities
Timeline for Submission
Please note: course weeks are from Monday through Sunday.
All required activities must be
submitted in the appropriate places on Moodle. Specific due
date for each activity (discussions,
quizzes, exam, papers, cases, etc.) will be posted.

Discussions
Active participation is a must in this course. Each week one or
more key discussion questions,
activities, debates, etc. will be posted. Generally, you will be
required to respond to the main
discussion and then also make comments (a minimum of 3) on
the responses of others in the
course. Please note that the quantity of responses is not as
important as the quality of the
responses.
A running dialog about course topics will be maintained via the
Moodle discussion forums. It is
expected that you will fully participate in the online
discussions. This means posting your own
thoughts about the weekly topics and properly cited as
appropriate, commenting on others’
ideas, and responding to questions about your own postings.
Class participation points will be
based more on quality than quantity. While it is relatively easy
to post numerous, non-
substantive comments, it takes more thought and effort to post
intelligent, meaningful comments
that move the discussion forward. For example, a meaningful
post tends to:
• Provide concrete examples, perhaps from your own experience
or cited from the
reading

• Identify consequences or implications
• Challenge something that has been posted – perhaps by
playing devil’s advocate
in a professional way
• Pose a related question or issue
• Suggest a different perspective or interpretation
• Pull in related information from other sources with proper
citation – books,
articles, websites, courses, etc.
Consider your time commitment to our online discussions to be
critical to your success as a
learner, as well as to the success of the course. Because ongoing
participation in discussion
forums is expected, points will be assigned to each activity.
Participation scores will be based
on three primary criteria:
1. Frequency and timeliness of postings;
2. Content of your discussion forum postings (the
thoughtfulness/reflection that
goes into your responses and the extent to which they address
the topic for
the week, including the assigned readings); and
3. Adherence to online protocol.
Discussions (36%)
Each Week, topics for discussion will be found in the discussion
area of the course. In-depth

discussion is an essential part of online learning, and is also an
important factor in your grade
as well.
A minimum of three (3) posts is required for each week. Each
post is required to be a significant
post. Just agreeing or disagreeing with a student is not a post.
Neither is asking a question.
• Significant posts are at least 300 words and require some
information from the text,
academically reviewed papers, some significant commentary
that requires knowledge of
the subject matter, a web link to an article or other source in
order to be accepted
• Significant posts on all your responses to your classmates’
postings should be at least
150 words and require some information from the text,
academically reviewed paper,
some significant commentary that requires knowledge of the
subject matter, a web link
to an article or other source in order to be accepted.
• Provide appropriate APA in-text citations and references.
• You must participate in all discussion topics.
The instructor will determine if a post meets the criteria of a
significant post.
Cutting and pasting an article is not a significant post.

The grading scale for discussion is as follows:
Original Discussion:
Your original post (direct response to the discussion
topics/questions) is worth 20 points.
Participation (responding to your classmates’ postings):
2 significant posts (5 points each) = 10 pts
1 significant posts = 5 pts.
No significant posts = 0 pts.
Each Week stands on its own. Thus, you cannot make-up points
from a previous week. Please
make every effort to participate in all discussions.
Graded Assignments
Team Assignments (22%):
You will be assigned to groups when the course starts, along
with a private group discussion
forum. You will have two team assignments. Each team
assignment will be made available no
later than the beginning of the week in which the team

assignment is due. Additional instructions
will be provided when team assignments become available. Part
of your team assignment will
involve power point presentation. Each team member is required
to participate.
Quizzes/Assessments
Quizzes/Assessment (42%):
Quizzes will be based on reading assignments (textbook).
Quizzes will be completed on
Moodle. Each quiz is worth 50 points each. Additional
instructions will be provided when quiz
becomes available.
Grading
Assignment Points

Discussions (12 @ 30 points each) 360 points
Quizzes (12 @ 10 points each) 120 points
Assessments (6 @ 50 points each) 300 points
Team Assignments (3) (220 total points) 220 points
Total 1000 Points
The following criteria will be used to determine the letter grade
you receive.
A 90 – 100 B 80-89 C 70-79 D 60-69 F 59 or Less
Please note that you must earn at least C to receive a passing
grade in this class.
TENTATIVE COURSE SCHEDULE/ASSIGNMENT DUE
DATES
1. Discussion topics will be posted no later than the beginning
of each Module.
2. Team assignments will be posted no later than the beginning
of the Module in
which it is due. Additional instructions will be provided when
assignment is made
available.
3. Quizzes will be made available no later than the beginning of
the Module in which

the quiz is due. Additional instructions will be available when
quiz is made
available.
4. The instructor reserves the right to make changes to the
course schedule where
necessary.
Course Schedule
The course will be structured into weekly modules. Weeks will
run from 12:01 am Eastern
Standard Time (EST) Monday to 11:55 pm EST Sunday.
Required Residency: Date and address of your required
residency is Moodle. Please review
and make appropriate arrangement to attend.
Week1 Learning Activities Due Dates
Week 1:

1. Read Chapter 1-Doing Business in Digital
Times
2. discussions
3. Complete Quiz 1
Sunday January 13
Week 2 Residency January 18, 19, 20
1. Read Chapter 3- Data Management, Big
Data, Analytics, and Records Management.
2. discussions
3. Complete Quiz 2
4. Complete Team Assignment 1:
A. Part 1 Outline
B. Part 2 Draft
Friday, Saturday,
Sunday January
18, 19, 20
Week 3

1. Read Chapter 2-Data Governance and IT
Architecture Support Long-Term
Performance.
2. discussions
3. Complete Quiz 3
4. Complete Assessment 1
Sunday January 27
Week 4
1. Read Chapter 4- Networks for Efficient
Operations and Sustainability.
2. discussions
3. Complete Quiz 4
Sunday February 3
Week 5
1. Read Chapter 5- Cybersecurity and Risk
Management.

2. discussions
3. Complete Quiz 5
4. Complete Group Assignment 1: Part 3 Final
Draft
Sunday February 10
Week 6
1. Read chapter 6- Attracting Buyers with
Search, Sematic, and Recommendation
Technology.
2. discussions
3. Complete Quiz 6
4. Complete Assessment 3 (40 points)
Sunday February 17
Week 7 1. Read chapter 7- Social Networking,
Engagement, and Social Metrics.
2. discussions
3. Complete Quiz 7

Sunday February 24
Week 8
1. Read Chapter 8- Retail, E-commerce, and
Mobile Commerce Technologies.
2. discussions
3. Complete Quiz 8
Sunday March 3
Week 9
1. Read Chapter 9- Effective and Efficient
Business Functions.
2. discussions
3. Complete Quiz 9
Sunday March 17
Week 10
1. Read Chapter 10- Strategic Technology
and Enterprise Systems.

2. discussions
3. Complete Quiz 10
Sunday March 24
Week 11
1. Read Chapter 11- Data Visualization and
Geographic
2. discussions
3. Complete Quiz 11
Sunday March 31
Week 12
1. Read Chapter 12- Strategy and Balanced
Scorecard.
2. discussions
3. Complete Quiz 12
Sunday April 7
Week 13

1. Read Chapter 13-Project Management and
SDLC
2. Complete Group Assignment 1 Part 3
Sunday April 14
Week 14
1. Read Chapter 14 – Ethics and IM
2. Complete Quiz 14, Assessment 7
3. Week 14 Discussion
Sunday April 21
Week 15
1. Complete Group Powerpoint
Sunday April 28
University Policies
Student Behavioral Expectations

A student attends Campbellsville University voluntarily and is
expected, for the sake of the
community, to conduct himself or herself with a high standard
of personal behavior. While we
realize that it is impossible to create an academic community
whose behavioral norms will be
acceptable to every person, we believe that it is important to
identify the ways in which
individual and community concerns can be harmoniously
balanced. Personal and communal
values must be formed by specific behavioral expectations
(rules and regulations).
Campbellsville University has defined the values, behavioral
expectations, rights and
responsibilities that we feel will create an environment in which
students can grow spiritually,
morally, and intellectually. Of course, a student whose conduct
violates stated behavioral
expectations faces specific disciplinary sanctions. Behavioral
expectations are clustered around
the following individual and community values: worth of the
individual, self-discipline, academic
integrity, property and the environment, and respect for
authority.
Student Conduct/Netiquette
All students are expected to know and to follow Campbellsville
University policy and procedures
that govern the entire college student experience (from
admission to graduation) as set forth in
admissions materials, the CU Bulletin-Catalog, the CU Student
Handbook, and other
printed/published materials. This includes a unique form of
behavior in online courses called
“netiquette.”

"Netiquette" stands for "Internet etiquette", and refers to the set
of practices which help make
the Internet experience pleasant for everyone. Like other forms
of etiquette, netiquette is
primarily concerned with matters of courtesy in
communications. The following sections provide
more information.
General Netiquette for Email, Discussion Boards and Chat
Rooms
• Check spelling, grammar, and punctuation before sending your
words over the
Internet. Chatting and posting are more like speaking, but they
are still academic
when done for a course. Abbreviated writing that might be
appropriate when text
messaging might NOT be appropriate in an email. Also, avoid
using all lower-
case words. Clear writing is a form of common courtesy and
good manners.
• Write so that the recipient will not attribute unintended
nonverbal meanings into
the verbal message. Being online will not allow you to use non-
verbal cues that
are common in face-to-face discussion (i.e. tone of voice,
winks, facial
expressions). Sarcasm or jokes could be misunderstood. Use
your common
sense and avoid saying things that MIGHT be offensive to
others.
• Emoticons are sometimes acceptable, but if others do not
know what they mean,

they become useless. Better to use straightforward language. In
a formal setting,
text-message acronyms should not be used at all (i.e., LOL or
AFAIK). And
remember, ALL CAPS is often perceived as SHOUTING!
• Think about email, chatting, and posting in the same way as
making a verbal
comment in a classroom. Any words you post can be made
public! When in
doubt, leave it out. Decorum is crucial in any online
correspondence.
http://www.campbellsville.edu/catalog
http://www.campbellsville.edu/Websites/cu/files/Content/24835
73/DE_Student_Handbook_2013-14.pdf
• If you attach documents or photos, be sure they follow the
standards of
respectful classroom behavior.
• When sending attachments, be sure they can be opened by the
recipient of the
email (e.g., Word, Excel, PowerPoint, PDF).
Specific Netiquette for Various Communication Tools
Email Netiquette for Academic Purposes
• Always use your CU email account for official or class-related
business.
• Always provide the purpose of the email in the subject line.

• Use an appropriate salutation or greeting to begin an email.
“Hey, Dude!” may be
an appropriate greeting for a friend, but it is not the type of
respectful salutation
that you should use when emailing a professor. Professors and
staff should be
addressed with appropriate title: Dr., Professor, Mr./Mrs./Ms.,
President, Vice
President, etc.
• Conclude your message with complete identification and
contact information at
the bottom of the email.
• Be brief. Separate ideas into clear, concise paragraphs with
spaces in between;
do not write one long paragraph containing diverse points and
information.
• Do not address several issues in one email; limit emails to
one, two, or three
related points on the topic in your subject line.
• Use distribution lists sparingly, preferring the Notice Board
when there is a mass
email to the entire campus community.
• Double check the “To” line in your replies to make sure that
the email goes to the
right party. Avoid “Replying to All” when you do not mean to.
• When appropriate, use the “Options” icon in Outlook to mark
messages as
personal, private, or urgent or to request that the message has
been received or

read.
• When you receive an email, reply within 48 hours, excluding
weekends or
holidays. Set auto response in “Option” to “Out of Office” if
away for an extended
time period.
Discussion Board and Forum Netiquette for Academic Purposes
• Pay attention to the discussion question posed by the
instructor and answer the
question in your posting.
• Label your posting appropriately to fit your message; an
automatic reply keeps
the instructor and class from looking down the list to find your
message quickly.
For example, if you’re posting your speech topic for approval,
could you find your
group members’ postings out of a list of 30 subject lines that
say “Re: Speech
Topic”?
• Respond to other student postings; after all, this is a
discussion that is occurring
in an on-line format. To engage in the discussion, read other
postings and
respond to them directly.
• If other students reply to your posting, respond to their
questions or comments.
As you would in a face-to-face conversation, acknowledge the
person speaking
to you.

• If you don’t have anything substantial or constructive to say
for your reply, please
do not reply. Responses like “that’s nice” do not keep the
discussion going.
• For long responses, attach a document and type a message in
the discussion
box indicating what is in the attachment.
Students who choose to violate these policies are subject to
disciplinary action which could
include denial of access to courses, suspension, and expulsion.
Academic Integrity
Each person has the privilege and responsibility to develop
one’s learning abilities, knowledge
base, and practical skills. We value behavior that leads a
student to take credit for one’s own
academic accomplishments and to give credit to other’s
contributions to one’s course work.
These values can be violated by academic dishonesty and fraud.
Academic honesty is essential to the maintenance of an
environment where teaching and
learning take place. It is also the foundation upon which
students build personal integrity and
establish standards of personal behavior. Campbellsville
University expects and encourages all
students to contribute to such an environment by observing the
principles of academic honesty
outlined in the Bulletin Catalog and the Online Student

Handbook.
Title IX
Campbellsville University and its faculty are committed to
assuring a safe and productive
educational environment for all students. In order to meet this
commitment and to comply with
Title IX of the Education Amendments of 1972 and guidance
from the Office for Civil Rights, the
University requires all responsible employees, which includes
faculty members, to report
incidents of sexual misconduct shared by students to the
University’s Title IX Coordinator.
Please contact the Title IX Coordinator, Terry VanMeter, at
270-789-5016 or
[email protected]
Terry VanMeter
1 University Drive
UPO Box 944
Administration Office 8A
Campbellsville, Kentucky 42718
Information regarding the reporting of sexual violence and the
resources that are available to
victims of sexual violence is set forth at:
www.campbellsville.edu/titleIX.
Americans with Disabilities Act
No qualified individual with a documented disability shall be
excluded from participation in,
denied benefits of, or otherwise subjected to discrimination in
any of Campbellsville University’s
programs, courses, services and/or activities in compliance with

the Rehabilitation Act of 1973
and the Americans with Disabilities Act of 1990. Requests for
reasonable accommodations
in programs, courses, services and/or activities requires current
(i.e. within three years)
documentation of the disability after acceptance to the
University and before registration.
Campbellsville University is committed to reasonable
accommodations for students who have
documented physical and learning disabilities, as well as
medical and emotional conditions. If a
student has a documented disability or condition of this nature,
he or she may be eligible for
disability services. Documentation must be from a licensed
professional and current in terms of
assessment (within the last 3 years). Please contact the
Coordinator of Disability Services,
Teresa Elmore, at (270) 789-5192 [email protected] or Ashley
Abner at (270)
789-5450 [email protected] to inquire about services.
mailto:[email protected]
http://www.campbellsville.edu/titleIX
http://www.campbellsville.edu/disability-services
Verification of Disability

The Coordinator of Disability Services will ask for
documentation to verify the disability, and if
appropriate, will cooperate with instructors and Academic
Support services to facilitate and track
accommodations and services.
No accommodation will be provided without documentation. In
addition, Campbellsville
University will be unable to provide accommodations in the
classroom if the student does not
give permission to notify faculty that accommodations are
needed. Information regarding a
student’s disability is considered confidential. Information will
not be released to anyone without
the express written permission of the student.
Reasonable Accommodations:
• Accommodations are provided on an individual basis.
• Accommodations are provided to support the educational
development of
students with disabilities.
• In addition to the academic support services available to all
Campbellsville
University students, some examples of reasonable
accommodations include
extended time for tests, administration of oral test, note-taking
assistance,
and use of assistive devices such as calculators or computers.
Disability Services
Within the office of Career Services, accommodations are
provided for students with disabilities.

Helping remove barriers is the goal of Disability Services.
Students who have a documented
physical, psychological, emotional, and/or learning disability
can work with Career Services to
receive necessary accommodations. Students who want to
inquire about required
documentation and possible accommodations may contact the
office of Career Services by
calling (270) 785-5192 or emailing Teresa Elmore
[email protected] or Ashley
Abner at [email protected]
Official Email
The @campbellsville.edu extension will be considered the
official e-mail address for writing and
forwarding electronic correspondence.
Academic Appeal and Complaint Process
A student may appeal the fairness of any academic action or
register a complaint, including a
course grade, to the Academic Council following consultation
with his/her advisor, the professor,
and the appropriate department chair and/or the dean. Such an
appeal must be submitted in
writing to the vice president for academic affairs by end of the
regular semester after the
semester in which the action was taken. The Academic Council
will then determine whether a
hearing is necessary. The decision of the Academic Council is
final. Student complaints other
than appeals for course grades should be submitted in writing to
the vice president for academic
affairs. When the complaint is against the vice president for
academic affairs, it should be
submitted in writing to the president of the University.

Other Important Matters/Textbook and Technology Issues
It is the responsibility of students to be prepared for class which
means they should have all
required course materials and texts at the start of class as well
as reliable access to required
technology tools and the internet for the duration of the course.
http://www.campbellsville.edu/career-services
In extreme situations, where there is delay in the shipping or
procurement of materials, faculty
will make reasonable accommodations during the first week of
class only. Please make every
effort to have all the required materials no later than week 2.
Similarly, I will not accept individual technology issues or
internet access as a reason for late
work. Be sure to have a back-up plan in case of unexpected
glitches, viruses or inaccessibility.
Libraries, business centers, friends and family are frequently
used alternatives. Additionally,
work must be submitted on time and as directed in the course
instructions using Microsoft Office
software version 2000 or higher. Work submitted in other
formats will not be accepted unless
specifically directed to do so by your professor.
The instructor reserves the right to make changes to class
materials and/or syllabus

when necessary.
Campbellsville University
MISSION STATEMENT
Campbellsville University is a comprehensive, Christian
institution that offers pre-professional,
undergraduate and graduate programs. The University is
dedicated to academic excellence
solidly grounded in the liberal arts that fosters personal growth,
integrity and professional
preparation within a caring environment. The University
prepares students as Christian servant
leaders for life-long learning, continued scholarship, and active
participation in a diverse, global
society.
CORE VALUES
• To foster academic excellence through pre-professional
certificates, associates,
baccalaureate, masters, and doctoral programs through
traditional, technical and
online systems
• To provide an environment conducive for student success
• To uphold the dignity of all persons and value diverse

perspectives within a
Christ-centered community
• To model servant leadership through effective stewardship of
resources
MISSION STATEMENT OF THE CENTER FOR DISTANCE
EDUCATION AT
CAMPBELLSVILLE UNIVERSITY
Campbellsville University, in support of its mission, strives to
meet the needs of all students
including those who may be unable to participate in the
traditional university environment.
Greater flexibility in scheduling provided by distance education
courses allows CU to draw from
a pool of students from all areas of society. These courses
provide students with the education
and tools that they need to reach their goals, whether these
goals are professional or personal.
Distance education provides an understanding level of education
to everyone by removing the
traditional barriers of time and place.
BA 602 Management Information Systems
Hybrid Course
SPRING 2019

1/7/2019 – 5/5/2019
SPRING BREAK 3/4/2019 – 3/10/2019
Instructor Information
Name: Professor Fred Rose
Email: [email protected]
Office Location: On-line
Course Information
Course Number: BA 60280 H4 18/19
Course Name: Management Information Systems
Credits: 3
Format: This class will be delivered online using Moodle
Platform. Class sessions will consist of
discussions, assignments, and exam. Discussions,
assignments, cases and exam will
focus on readings, and other
professionally/academically reviewed journals.
Course Description:
Course Description: The design of computer-based information
systems to increase
organizational effectiveness and efficiency in the development
and implementation of
organizational strategy and the control and evaluation of
organizational activities. Attention is

devoted to decision support systems that support empowerment
of individuals in agile
organizations.
Course Objectives & Learning Outcomes
Upon completion of the course, students should be able to:
1. Analyze the roles of information systems in an organization.
2. Analyze different types of information systems and how they
process data.
3. Analyze data, text, and document management as well as
their impacts on performance.
4. Analyze the impact of business networks and wireless
broadband networks on businesses
and organizations.
5. Analyze the functions and financial values of IT security.
6. Discuss e-business strategies and e-commerce operations.
7. Analyze the growing role of mobile computing technologies
in the business world.
8. Analyze how businesses are using online communities and
social networking services.
9. Analyze companies’ need for enterprise resource planning
(ERP) systems.
10. Analyze how companies use data mining, predictive
analytics, dashboards, scorecards, and
other reporting and visualization tools in the management of
information.
11. Analyze major types of outsourcing, reasons for

outsourcing, and the risks and benefits.
Course Requirements
Computer Literacy
Students are expected to be able to use word processing and
presentation software, as well as
access E-mail, utilize Moodle (including forums, assignment
submissions, quizzes), Google
Docs and other technological tools that may enhance the content
of this course. Please refer to
the CU Distance Education Help Desk for instructions, when
necessary.
Required Materials
Required Materials:
Information Technology for Management,
Turban/Volonino/Wood, 10th Edition, John Wiley &
Sons, Inc., 2015; ISBN: 978-1-118-89778-2 (hard cover) or
978-1-118-99429-0 (looseleaf).
Recommended:
Publication Manual of the American Psychological Association
(6th Edition) (ISBN-13:
9781433805615)
Internet Access: Some of the course materials and problems
will be posted and completed on

the internet. It is therefore imperative that you have access to
the internet in order to
successfully complete this part of the class assignments.
Class Attendance/Participation
As stated in the Campbellsville University catalog, students are
expected to attend class
regularly. To be counted present, a student in online courses
must log-in to their course in the
LMS (Moodle) at least once a day and complete those activities
as prescribed by the instructor
in the syllabus. When the prescribed amount of inactivity has
passed or the prescribed number
of assignments have been missed (or any combination thereof),
the instructor will issue the
grade of “WA.” This grade, representing administrative
withdrawal, acts as the grade of “F” in
the GPA calculation.
Revolving Technical Issues
Contact the helpdesk if you have a technical problem accessing
the course.
• Problems logging into Moodle – Contact the CU Distance
Education Help Desk at (270)
789-5355.
• Other technical problems within Moodle – Contact the 24/7
Help Center at 800-985-9781
or 24/7 Help Center.
http://cde.freshdesk.com/support/home
http://kb.learninghouse.com/

Course Policies
Citations and References
Unless otherwise noted, all written learning activities should
include citations and references, as
appropriate, using APA format. Students are encouraged to
utilize the APA Publication
Manual, Sixth Edition for explicit guidance and direction.
Failure to cite properly can
result in a failing grade. Students with questions or concerns
about their writing – particularly
how to cite and reference appropriately – should contact the
instructor or the writing center .
Submitted Work Naming Convention
Save and submit all your work as a Word file. Make sure to save
your files using the convention
LAST NAME, FIRST INITIAL, COURSE ABBREVIATION,
SEMESTER AND YEAR, AND
ACTIVITY NAME OR NUMBER.
Example: Smith_L_BA_495_FA14_CaseStudy1
Time Management and Late Activities
Expect to spend approximately 5-8 hours per week for
undergraduate courses and 12-15 hours
per week for graduate courses. You should spend approximately
3-4 hours online each week
(reading and responding to others) and 1-4 undergraduate hours
or 8-11 graduate hours off-line

(reading and completing written learning activities). Make sure
to give yourself enough time to
submit work that represents the best of your abilities and that
has been completed without
collaboration with other students. Collaboration without
instructor knowledge/permission is
considered academic dishonesty and can result in a failing grade
for the course.
Deadlines are an unavoidable part of being a professional; this
course is no exception. Avoid
any inclination to procrastinate. To encourage you to stay on
schedule, due dates have been
established for each learning activity. The late submission
policy is as follows:
A. Please review the course schedule for all reading
assignments and due dates of
quizzes, assignments, discussions, etc.
B. All discussions must be completed each week.
C. Late assignments including discussions will not be accepted.
D. There is no make-up work for all assignments (discussions,
papers, quizzes,
team assignment, etc.).
It is your responsibility to ensure your learning activities are
uploaded into Moodle properly and
on time. After learning activity upload you can go back into the
assignment area in Moodle to
ensure your learning activity has been uploaded. It is also your
responsibility to allow enough
time so that if there is an issue with the upload or a technology
glitch, you still have time to
upload your learning activity before the due date.

http://www.campbellsville.edu/the-writing-center
Grading System
The quality of a student’s academic work is indicated by letter
grades on a quality point system
that determines the grade point average on the 4.0 scale. An
explanation of the grades used,
the scale, and how grades are calculated follow.
Letter Grade Definition Quality Points per
Semester Hour
A Excellent 4
B Good 3
C Average 2
D Lowest Passing Grade.
This is not an acceptable
grade for this class. You
must have at least a C

grade to pass the class.
1
F Failure 0
I Incomplete 0
W Withdraw 0
WA Withdraw – Absence 0
Evaluation of Learning Activities
Timeline for Submission
Please note: course weeks are from Monday through Sunday.
All required activities must be
submitted in the appropriate places on Moodle. Specific due
date for each activity (discussions,
quizzes, exam, papers, cases, etc.) will be posted.
Discussions
Active participation is a must in this course. Each week one or
more key discussion questions,
activities, debates, etc. will be posted. Generally, you will be
required to respond to the main
discussion and then also make comments (a minimum of 3) on
the responses of others in the
course. Please note that the quantity of responses is not as
important as the quality of the
responses.
A running dialog about course topics will be maintained via the

Moodle discussion forums. It is
expected that you will fully participate in the online
discussions. This means posting your own
thoughts about the weekly topics and properly cited as
appropriate, commenting on others’
ideas, and responding to questions about your own postings.
Class participation points will be
based more on quality than quantity. While it is relatively easy
to post numerous, non-
substantive comments, it takes more thought and effort to post
intelligent, meaningful comments
that move the discussion forward. For example, a meaningful
post tends to:
• Provide concrete examples, perhaps from your own experience
or cited from the
reading
• Identify consequences or implications
• Challenge something that has been posted – perhaps by
playing devil’s advocate
in a professional way
• Pose a related question or issue
• Suggest a different perspective or interpretation
• Pull in related information from other sources with proper
citation – books,
articles, websites, courses, etc.

Consider your time commitment to our online discussions to be
critical to your success as a
learner, as well as to the success of the course. Because ongoing
participation in discussion
forums is expected, points will be assigned to each activity.
Participation scores will be based
on three primary criteria:
1. Frequency and timeliness of postings;
2. Content of your discussion forum postings (the
thoughtfulness/reflection that
goes into your responses and the extent to which they address
the topic for
the week, including the assigned readings); and
3. Adherence to online protocol.
Discussions (36%)
Each Week, topics for discussion will be found in the discussion
area of the course. In-depth
discussion is an essential part of online learning, and is also an
important factor in your grade
as well.
A minimum of three (3) posts is required for each week. Each
post is required to be a significant
post. Just agreeing or disagreeing with a student is not a post.
Neither is asking a question.
• Significant posts are at least 300 words and require some
information from the text,
academically reviewed papers, some significant commentary
that requires knowledge of

the subject matter, a web link to an article or other source in
order to be accepted
• Significant posts on all your responses to your classmates’
postings should be at least
150 words and require some information from the text,
academically reviewed paper,
some significant commentary that requires knowledge of the
subject matter, a web link
to an article or other source in order to be accepted.
• Provide appropriate APA in-text citations and references.
• You must participate in all discussion topics.
The instructor will determine if a post meets the criteria of a
significant post.
Cutting and pasting an article is not a significant post.
The grading scale for discussion is as follows:
Original Discussion:
Your original post (direct response to the discussion
topics/questions) is worth 20 points.

Participation (responding to your classmates’ postings):
2 significant posts (5 points each) = 10 pts
1 significant posts = 5 pts.
No significant posts = 0 pts.
Each Week stands on its own. Thus, you cannot make-up points
from a previous week. Please
make every effort to participate in all discussions.
Graded Assignments
Team Assignments (22%):
You will be assigned to groups when the course starts, along
with a private group discussion
forum. You will have two team assignments. Each team
assignment will be made available no
later than the beginning of the week in which the team
assignment is due. Additional instructions
will be provided when team assignments become available. Part
of your team assignment will
involve power point presentation. Each team member is required
to participate.
Quizzes/Assessments
Quizzes/Assessment (42%):
Quizzes will be based on reading assignments (textbook).
Quizzes will be completed on

Moodle. Each quiz is worth 50 points each. Additional
instructions will be provided when quiz
becomes available.
Grading
Assignment Points
Discussions (12 @ 30 points each) 360 points
Quizzes (12 @ 10 points each) 120 points
Assessments (6 @ 50 points each) 300 points
Team Assignments (3) (220 total points) 220 points
Total 1000 Points

The following criteria will be used to determine the letter grade
you receive.
A 90 – 100 B 80-89 C 70-79 D 60-69 F 59 or Less
Please note that you must earn at least C to receive a passing
grade in this class.
TENTATIVE COURSE SCHEDULE/ASSIGNMENT DUE
DATES
1. Discussion topics will be posted no later than the beginning
of each Module.
2. Team assignments will be posted no later than the beginning
of the Module in
which it is due. Additional instructions will be provided when
assignment is made
available.
3. Quizzes will be made available no later than the beginning of
the Module in which
the quiz is due. Additional instructions will be available when
quiz is made
available.
4. The instructor reserves the right to make changes to the
course schedule where
necessary.

Course Schedule
The course will be structured into weekly modules. Weeks will
run from 12:01 am Eastern
Standard Time (EST) Monday to 11:55 pm EST Sunday.
Required Residency: Date and address of your required
residency is Moodle. Please review
and make appropriate arrangement to attend.
Week1 Learning Activities Due Dates
Week 1:
1. Read Chapter 1-Doing Business in Digital
Times
2. discussions
3. Complete Quiz 1
Sunday January 13
Week 2 Residency January 18, 19, 20

1. Read Chapter 3- Data Management, Big
Data, Analytics, and Records Management.
2. discussions
3. Complete Quiz 2
4. Complete Team Assignment 1:
A. Part 1 Outline
B. Part 2 Draft
Friday, Saturday,
Sunday January
18, 19, 20
Week 3
1. Read Chapter 2-Data Governance and IT
Architecture Support Long-Term
Performance.
2. discussions
3. Complete Quiz 3
Sunday January 27

Week 4
1. Read Chapter 4- Networks for Efficient
Operations and Sustainability.
2. discussions
3. Complete Quiz 4
Sunday February 3
Week 5
1. Read Chapter 5- Cybersecurity and Risk
Management.
2. discussions
3. Complete Quiz 5
4. Complete Group Assignment 1: Part 3 Final
Draft
Sunday February 10

Week 6
1. Read chapter 6- Attracting Buyers with
Search, Sematic, and Recommendation
Technology.
2. discussions
3. Complete Quiz 6
4. Complete Assessment 3 (40 points)
Sunday February 17
Week 7 1. Read chapter 7- Social Networking,
Engagement, and Social Metrics.
2. discussions
3. Complete Quiz 7
Sunday February 24
Week 8
1. Read Chapter 8- Retail, E-commerce, and
Mobile Commerce Technologies.
2. discussions
3. Complete Quiz 8

Sunday March 3
Week 9
1. Read Chapter 9- Effective and Efficient
Business Functions.
2. discussions
3. Complete Quiz 9
Sunday March 17
Week 10
1. Read Chapter 10- Strategic Technology
and Enterprise Systems.
2. discussions
3. Complete Quiz 10
Sunday March 24
Week 11
1. Read Chapter 11- Data Visualization and
Geographic

2. discussions
3. Complete Quiz 11
Sunday March 31
Week 12
1. Read Chapter 12- Strategy and Balanced
Scorecard.
2. discussions
3. Complete Quiz 12
Sunday April 7
Week 13
1. Read Chapter 13-Project Management and
SDLC
2. Complete Group Assignment 1 Part 3
Sunday April 14
Week 14
1. Read Chapter 14 – Ethics and IM
2. Complete Quiz 14, Assessment 7

3. Week 14 Discussion
Sunday April 21
Week 15
1. Complete Group Powerpoint
Sunday April 28
University Policies
Student Behavioral Expectations
A student attends Campbellsville University voluntarily and is
expected, for the sake of the
community, to conduct himself or herself with a high standard
of personal behavior. While we
realize that it is impossible to create an academic community
whose behavioral norms will be
acceptable to every person, we believe that it is important to
identify the ways in which
individual and community concerns can be harmoniously
balanced. Personal and communal
values must be formed by specific behavioral expectations
(rules and regulations).
Campbellsville University has defined the values, behavioral

expectations, rights and
responsibilities that we feel will create an environment in which
students can grow spiritually,
morally, and intellectually. Of course, a student whose conduct
violates stated behavioral
expectations faces specific disciplinary sanctions. Behavioral
expectations are clustered around
the following individual and community values: worth of the
individual, self-discipline, academic
integrity, property and the environment, and respect for
authority.
Student Conduct/Netiquette
All students are expected to know and to follow Campbellsville
University policy and procedures
that govern the entire college student experience (from
admission to graduation) as set forth in
admissions materials, the CU Bulletin-Catalog, the CU Student
Handbook, and other
printed/published materials. This includes a unique form of
behavior in online courses called
“netiquette.”
"Netiquette" stands for "Internet etiquette", and refers to the set
of practices which help make
the Internet experience pleasant for everyone. Like other forms
of etiquette, netiquette is
primarily concerned with matters of courtesy in
communications. The following sections provide
more information.
General Netiquette for Email, Discussion Boards and Chat
Rooms
• Check spelling, grammar, and punctuation before sending your

words over the
Internet. Chatting and posting are more like speaking, but they
are still academic
when done for a course. Abbreviated writing that might be
appropriate when text
messaging might NOT be appropriate in an email. Also, avoid
using all lower-
case words. Clear writing is a form of common courtesy and
good manners.
• Write so that the recipient will not attribute unintended
nonverbal meanings into
the verbal message. Being online will not allow you to use non-
verbal cues that
are common in face-to-face discussion (i.e. tone of voice,
winks, facial
expressions). Sarcasm or jokes could be misunderstood. Use
your common
sense and avoid saying things that MIGHT be offensive to
others.
• Emoticons are sometimes acceptable, but if others do not
know what they mean,
they become useless. Better to use straightforward language. In
a formal setting,
text-message acronyms should not be used at all (i.e., LOL or
AFAIK). And
remember, ALL CAPS is often perceived as SHOUTING!
• Think about email, chatting, and posting in the same way as
making a verbal
comment in a classroom. Any words you post can be made
public! When in
doubt, leave it out. Decorum is crucial in any online
correspondence.

• If you attach documents or photos, be sure they follow the
standards of
respectful classroom behavior.
• When sending attachments, be sure they can be opened by the
recipient of the
email (e.g., Word, Excel, PowerPoint, PDF).
Specific Netiquette for Various Communication Tools
Email Netiquette for Academic Purposes
• Always use your CU email account for official or class-related
business.
• Always provide the purpose of the email in the subject line.
• Use an appropriate salutation or greeting to begin an email.
“Hey, Dude!” may be
an appropriate greeting for a friend, but it is not the type of
respectful salutation
that you should use when emailing a professor. Professors and
staff should be
addressed with appropriate title: Dr., Professor, Mr./Mrs./Ms.,
President, Vice
President, etc.
• Conclude your message with complete identification and
contact information at

the bottom of the email.
• Be brief. Separate ideas into clear, concise paragraphs with
spaces in between;
do not write one long paragraph containing diverse points and
information.
• Do not address several issues in one email; limit emails to
one, two, or three
related points on the topic in your subject line.
• Use distribution lists sparingly, preferring the Notice Board
when there is a mass
email to the entire campus community.
• Double check the “To” line in your replies to make sure that
the email goes to the
right party. Avoid “Replying to All” when you do not mean to.
• When appropriate, use the “Options” icon in Outlook to mark
messages as
personal, private, or urgent or to request that the message has
been received or
read.
• When you receive an email, reply within 48 hours, excluding
weekends or
holidays. Set auto response in “Option” to “Out of Office” if
away for an extended
time period.
Discussion Board and Forum Netiquette for Academic Purposes
• Pay attention to the discussion question posed by the
instructor and answer the
question in your posting.

• Label your posting appropriately to fit your message; an
automatic reply keeps
the instructor and class from looking down the list to find your
message quickly.
For example, if you’re posting your speech topic for approval,
could you find your
group members’ postings out of a list of 30 subject lines that
say “Re: Speech
Topic”?
• Respond to other student postings; after all, this is a
discussion that is occurring
in an on-line format. To engage in the discussion, read other
postings and
respond to them directly.
• If other students reply to your posting, respond to their
questions or comments.
As you would in a face-to-face conversation, acknowledge the
person speaking
to you.
• If you don’t have anything substantial or constructive to say
for your reply, please
do not reply. Responses like “that’s nice” do not keep the
discussion going.
• For long responses, attach a document and type a message in
the discussion
box indicating what is in the attachment.

Students who choose to violate these policies are subject to
disciplinary action which could
include denial of access to courses, suspension, and expulsion.
Academic Integrity
Each person has the privilege and responsibility to develop
one’s learning abilities, knowledge
base, and practical skills. We value behavior that leads a
student to take credit for one’s own
academic accomplishments and to give credit to other’s
contributions to one’s course work.
These values can be violated by academic dishonesty and fraud.
Academic honesty is essential to the maintenance of an
environment where teaching and
learning take place. It is also the foundation upon which
students build personal integrity and
establish standards of personal behavior. Campbellsville
University expects and encourages all
students to contribute to such an environment by observing the
principles of academic honesty
outlined in the Bulletin Catalog and the Online Student
Handbook.
Title IX
Campbellsville University and its faculty are committed to
assuring a safe and productive
educational environment for all students. In order to meet this
commitment and to comply with
Title IX of the Education Amendments of 1972 and guidance
from the Office for Civil Rights, the
University requires all responsible employees, which includes
faculty members, to report
incidents of sexual misconduct shared by students to the

University’s Title IX Coordinator.
Please contact the Title IX Coordinator, Terry VanMeter, at
270-789-5016 or
[email protected]
Terry VanMeter
1 University Drive
UPO Box 944
Administration Office 8A
Campbellsville, Kentucky 42718
Information regarding the reporting of sexual violence and the
resources that are available to
victims of sexual violence is set forth at:
www.campbellsville.edu/titleIX.
Americans with Disabilities Act
No qualified individual with a documented disability shall be
excluded from participation in,
denied benefits of, or otherwise subjected to discrimination in
any of Campbellsville University’s
programs, courses, services and/or activities in compliance with
the Rehabilitation Act of 1973
and the Americans with Disabilities Act of 1990. Requests for
reasonable accommodations
in programs, courses, services and/or activities requires current
(i.e. within three years)
documentation of the disability after acceptance to the
University and before registration.
Campbellsville University is committed to reasonable
accommodations for students who have
documented physical and learning disabilities, as well as
medical and emotional conditions. If a
student has a documented disability or condition of this nature,

he or she may be eligible for
disability services. Documentation must be from a licensed
professional and current in terms of
assessment (within the last 3 years). Please contact the
Coordinator of Disability Services,
Teresa Elmore, at (270) 789-5192 [email protected] or Ashley
Abner at (270)
789-5450 [email protected] to inquire about services.
http://www.campbellsville.edu/titleIX
http://www.campbellsville.edu/disability-services
Verification of Disability
The Coordinator of Disability Services will ask for
documentation to verify the disability, and if
appropriate, will cooperate with instructors and Academic
Support services to facilitate and track
accommodations and services.
No accommodation will be provided without documentation. In
addition, Campbellsville
University will be unable to provide accommodations in the
classroom if the student does not
give permission to notify faculty that accommodations are
needed. Information regarding a
student’s disability is considered confidential. Information will

not be released to anyone without
the express written permission of the student.
Reasonable Accommodations:
• Accommodations are provided on an individual basis.
• Accommodations are provided to support the educational
development of
students with disabilities.
• In addition to the academic support services available to all
Campbellsville
University students, some examples of reasonable
accommodations include
extended time for tests, administration of oral test, note-taking
assistance,
and use of assistive devices such as calculators or computers.
Disability Services
Within the office of Career Services, accommodations are
provided for students with disabilities.
Helping remove barriers is the goal of Disability Services.
Students who have a documented
physical, psychological, emotional, and/or learning disability
can work with Career Services to
receive necessary accommodations. Students who want to
inquire about required
documentation and possible accommodations may contact the
office of Career Services by
calling (270) 785-5192 or emailing Teresa Elmore
[email protected] or Ashley
Abner at [email protected]
Official Email

The @campbellsville.edu extension will be considered the
official e-mail address for writing and
forwarding electronic correspondence.
Academic Appeal and Complaint Process
A student may appeal the fairness of any academic action or
register a complaint, including a
course grade, to the Academic Council following consultation
with his/her advisor, the professor,
and the appropriate department chair and/or the dean. Such an
appeal must be submitted in
writing to the vice president for academic affairs by end of the
regular semester after the
semester in which the action was taken. The Academic Council
will then determine whether a
hearing is necessary. The decision of the Academic Council is
final. Student complaints other
than appeals for course grades should be submitted in writing to
the vice president for academic
affairs. When the complaint is against the vice president for
academic affairs, it should be
submitted in writing to the president of the University.
Other Important Matters/Textbook and Technology Issues
It is the responsibility of students to be prepared for class which
means they should have all
required course materials and texts at the start of class as well
as reliable access to required
technology tools and the internet for the duration of the course.
http://www.campbellsville.edu/career-services

In extreme situations, where there is delay in the shipping or
procurement of materials, faculty
will make reasonable accommodations during the first week of
class only. Please make every
effort to have all the required materials no later than week 2.
Similarly, I will not accept individual technology issues or
internet access as a reason for late
work. Be sure to have a back-up plan in case of unexpected
glitches, viruses or inaccessibility.
Libraries, business centers, friends and family are frequently
used alternatives. Additionally,
work must be submitted on time and as directed in the course
instructions using Microsoft Office
software version 2000 or higher. Work submitted in other
formats will not be accepted unless
specifically directed to do so by your professor.
The instructor reserves the right to make changes to class
materials and/or syllabus
when necessary.
Campbellsville University
MISSION STATEMENT

Campbellsville University is a comprehensive, Christian
institution that offers pre-professional,
undergraduate and graduate programs. The University is
dedicated to academic excellence
solidly grounded in the liberal arts that fosters personal growth,
integrity and professional
preparation within a caring environment. The University
prepares students as Christian servant
leaders for life-long learning, continued scholarship, and active
participation in a diverse, global
society.
CORE VALUES
• To foster academic excellence through pre-professional
certificates, associates,
baccalaureate, masters, and doctoral programs through
traditional, technical and
online systems
• To provide an environment conducive for student success
• To uphold the dignity of all persons and value diverse
perspectives within a
Christ-centered community
• To model servant leadership through effective stewardship of
resources
MISSION STATEMENT OF THE CENTER FOR DISTANCE
EDUCATION AT
CAMPBELLSVILLE UNIVERSITY
Campbellsville University, in support of its mission, strives to
meet the needs of all students
including those who may be unable to participate in the

traditional university environment.
Greater flexibility in scheduling provided by distance education
courses allows CU to draw from
a pool of students from all areas of society. These courses
provide students with the education
and tools that they need to reach their goals, whether these
goals are professional or personal.
Distance education provides an understanding level of education
to everyone by removing the
traditional barriers of time and place.

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