Communicating Effectively about Public Budgets
September 2013
Talking about Public Budgets
Our goal is to…..
help more Americans to
understand that public
budgets are not simply
balance sheets full of dollar
figures. They are essential
tools for building and
maintaining the vast array of
public systems, programs and
services that make our quality
of life possible.

2
Default Thinking on
Public Budgets

3
Thinking about “budgets” and
what they are is a challenge for
many Americans. When trying
to talk about public budgets we
need to recognize that the

default thinking about budgets
often leads in unproductive
directions.

4
Attitudes about government shape
thinking about public budgets…
When Americans think of government as “just politics,”
they are likely to think that politicians use budgets to
benefit their own interests and the interests of
contributors.
When Americans think of government as a red-tapefilled bureaucracy, they are likely to think that much of
our public resources will be wasted by the invisible,
inefficient bureaucracy.
When Americans think of themselves as merely
consumers of government services, they are likely to
consider how they personally benefit. They may ask
“What’s in it for me? I shouldn’t have to pay for things
government does that I didn’t request and don’t need.”
5
Common sense about
“household budgets” influences
perceptions of public budgets.
This organizing metaphor keeps
the focus on the need to “tighten
our belts” and make the “tough &
painful” cuts we need to bring
the budget in line.
Through this lens it is very hard
to see how increasing revenues
could be part of the solution.
Avoid triggering this frame.

6
Recommendations for
Changing the
Conversation
7
Use Values to Connect
Articulate the public good and
shared value that public
budgets make possible, i.e. they
pay for the public structures
that “protect” us, that help
ensure “community wellbeing”, and allow for families to
have economic “security”. They
also enable communities, or a
state, or the nation to “plan for
the future.”
8
Explain how we ALL benefit
We need to help people see
themselves not as consumers
“purchasing” only the services they
want and need but as members of
a community that all benefit from
living in a society with wellsupported public systems.
When talking about the
importance of a public service or
program focus on the broader
community impact, not just on the
individual recipients of the
program or service.
9
Focus on Shared Responsibility Over
Time
It is important to show how
budget decisions today are
connected to past decisions and
future goals.
Reset the context by focusing on
how budget and tax choices help
us meet future goals and
objectives and reminding us that
the decisions of previous
generations made possible the
systems we enjoy today.

10
Use Statistics Wisely
Avoid using too many
statistics and give them
context and meaning.
Find a few of your most
compelling numbers and
make sure they help tell the
budget story in a compelling
and understandable way.

11
Don’t Incite Crisis Thinking
Crisis rhetoric does not have
the intended response of
engaging your audience in a
thoughtful consideration of
budget decisions. In fact, the
opposite is often true.
Rather than using
inflammatory crisis language,
present problems as serious
but solvable, and offer choices
and solutions.
12
Gobbledygook
Avoid technical jargon language

•

Program acronyms like SCHIP,
EITC, SNAP, etc.

•

Budgeting terms like fiscal
year, authorized budget, fulltime equivalent positions, etc.

•

Sophisticated statistical terms
like inflation-adjusted, per
capita, percent change from
baseline, etc.

13
Telling the Budget Story Differently
We Need to Move Beyond ….

…..to a Productive Explanation

• Laundry Lists

• Values & Objectives

• Crisis

• Choices & Solutions

• The Vulnerable

• Our Communities

• Short-Term Thinking

• Long-Term Thinking

• How much will it cost?

• What kind of state do we
want?

14
Talking about
Revenue
When we talk about public
budgets, we obviously also need
to talk about public revenues. This
comes with its own set of
challenges and strategies.

15
Taxes have become
disconnected from their purposes.
16
When those of us who work on these issues think of government, we
see government all around us. But, that is not necessarily the picture
the public has in mind.
17
Conversations
about the need for
Revenue…
• Cannot be just about the money
and/or who needs to pay . . .
• They must connect the dots
between the shared goals and
desires people have for their
communities and the public
tools and resources necessary
to achieve them.

18
Pragmatic
Management
We need to promote a pragmatic
manager stance. Budget and tax
decisions are the way we build
and maintain the things that keep
our communities functioning well,
now and into the future.

19
Shared Stewardship
•

From taxpaying consumers to
“civic-minded” stewards of
communities.

•

We all benefit when we
support the public goods that
create community wellbeing
and a healthy economy.

20
We need to tell a More Productive
Story about Public Budgets
The quality of life we all want in our community is directly
connected to the public structures we build and maintain.
Our parks, schools, social services and infrastructure are
what make our community a good place to live and work.
Continuing cuts to public programs and services will
undermine the public systems we rely on every day. It is
time to focus on finding new revenue to keep our
community functioning well, now and into the future.

21
For more information about talking about government’s role in the
economy, we encourage you to visit www.publicworks.org.

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Communicating Effectively about Public Budgets

  • 1. Communicating Effectively about Public Budgets September 2013
  • 2. Talking about Public Budgets Our goal is to….. help more Americans to understand that public budgets are not simply balance sheets full of dollar figures. They are essential tools for building and maintaining the vast array of public systems, programs and services that make our quality of life possible. 2
  • 4. Thinking about “budgets” and what they are is a challenge for many Americans. When trying to talk about public budgets we need to recognize that the default thinking about budgets often leads in unproductive directions. 4
  • 5. Attitudes about government shape thinking about public budgets… When Americans think of government as “just politics,” they are likely to think that politicians use budgets to benefit their own interests and the interests of contributors. When Americans think of government as a red-tapefilled bureaucracy, they are likely to think that much of our public resources will be wasted by the invisible, inefficient bureaucracy. When Americans think of themselves as merely consumers of government services, they are likely to consider how they personally benefit. They may ask “What’s in it for me? I shouldn’t have to pay for things government does that I didn’t request and don’t need.” 5
  • 6. Common sense about “household budgets” influences perceptions of public budgets. This organizing metaphor keeps the focus on the need to “tighten our belts” and make the “tough & painful” cuts we need to bring the budget in line. Through this lens it is very hard to see how increasing revenues could be part of the solution. Avoid triggering this frame. 6
  • 8. Use Values to Connect Articulate the public good and shared value that public budgets make possible, i.e. they pay for the public structures that “protect” us, that help ensure “community wellbeing”, and allow for families to have economic “security”. They also enable communities, or a state, or the nation to “plan for the future.” 8
  • 9. Explain how we ALL benefit We need to help people see themselves not as consumers “purchasing” only the services they want and need but as members of a community that all benefit from living in a society with wellsupported public systems. When talking about the importance of a public service or program focus on the broader community impact, not just on the individual recipients of the program or service. 9
  • 10. Focus on Shared Responsibility Over Time It is important to show how budget decisions today are connected to past decisions and future goals. Reset the context by focusing on how budget and tax choices help us meet future goals and objectives and reminding us that the decisions of previous generations made possible the systems we enjoy today. 10
  • 11. Use Statistics Wisely Avoid using too many statistics and give them context and meaning. Find a few of your most compelling numbers and make sure they help tell the budget story in a compelling and understandable way. 11
  • 12. Don’t Incite Crisis Thinking Crisis rhetoric does not have the intended response of engaging your audience in a thoughtful consideration of budget decisions. In fact, the opposite is often true. Rather than using inflammatory crisis language, present problems as serious but solvable, and offer choices and solutions. 12
  • 13. Gobbledygook Avoid technical jargon language • Program acronyms like SCHIP, EITC, SNAP, etc. • Budgeting terms like fiscal year, authorized budget, fulltime equivalent positions, etc. • Sophisticated statistical terms like inflation-adjusted, per capita, percent change from baseline, etc. 13
  • 14. Telling the Budget Story Differently We Need to Move Beyond …. …..to a Productive Explanation • Laundry Lists • Values & Objectives • Crisis • Choices & Solutions • The Vulnerable • Our Communities • Short-Term Thinking • Long-Term Thinking • How much will it cost? • What kind of state do we want? 14
  • 15. Talking about Revenue When we talk about public budgets, we obviously also need to talk about public revenues. This comes with its own set of challenges and strategies. 15
  • 16. Taxes have become disconnected from their purposes. 16
  • 17. When those of us who work on these issues think of government, we see government all around us. But, that is not necessarily the picture the public has in mind. 17
  • 18. Conversations about the need for Revenue… • Cannot be just about the money and/or who needs to pay . . . • They must connect the dots between the shared goals and desires people have for their communities and the public tools and resources necessary to achieve them. 18
  • 19. Pragmatic Management We need to promote a pragmatic manager stance. Budget and tax decisions are the way we build and maintain the things that keep our communities functioning well, now and into the future. 19
  • 20. Shared Stewardship • From taxpaying consumers to “civic-minded” stewards of communities. • We all benefit when we support the public goods that create community wellbeing and a healthy economy. 20
  • 21. We need to tell a More Productive Story about Public Budgets The quality of life we all want in our community is directly connected to the public structures we build and maintain. Our parks, schools, social services and infrastructure are what make our community a good place to live and work. Continuing cuts to public programs and services will undermine the public systems we rely on every day. It is time to focus on finding new revenue to keep our community functioning well, now and into the future. 21
  • 22. For more information about talking about government’s role in the economy, we encourage you to visit www.publicworks.org.