Tapescripts
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This document appears to be a training manual that provides instructions on various phone-related tasks. It includes pages that cover receiving calls, making the first few calls, asking for and giving repetition, and examples for exercises 3 and 4. The document gives guidance on different phone skills and interactions.
Tapescripts
- 1. Pag 24 (ClareMacey) Pag 26 (ClareMacey) Pag 25 (Receiving Calls)
- 2. Pag 26 – Calls 1 -2
- 3. Pag 27 – Calls 3 – 4
- 4. Pag 28 Asking for and giving repetition
- 5. Pag 29 ex 3 Pag 31 ex 3