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Monday, October 24, 2011
Targeting Your Audience
                           10.12.11




Monday, October 24, 2011
1.
                           Introductions




Monday, October 24, 2011
Dan Monroe
                           Cayenne Principal/Writer




Monday, October 24, 2011
Sarah McDonald
                           Account Services Director




Monday, October 24, 2011
Monday, October 24, 2011
NOW...
                                         Targeting
                                       [your audience]
                           The most important (and often overlooked)
                                  key to effective marketing




Monday, October 24, 2011
Goal:


                1. Deliver a branded consumer experience
                2. To a targeted consumer
                3. In the right environment




Monday, October 24, 2011
How:

                1. Focus your target
                2. Focus your message
                3. Focus your delivery




Monday, October 24, 2011
START
                           WITH    Basics


Monday, October 24, 2011
START
                           WITH      Basics
                           How do you define your target?




Monday, October 24, 2011
Basic Target Information:
                                 Demographics
                ‣ Age
                ‣ Gender
                ‣ AHHI
                ‣ Geography
                ‣ # dependents
                ‣ marital status
                ‣ working
                ‣ media behavior

Monday, October 24, 2011
This is a helpful start.
            But in order to be a relevant brand...
            you really need to know your audience




Monday, October 24, 2011
Narrow your target

                ‣ There is a BIG difference between targeting a
                  mother who works at home and one who
                  works outside the home. Narrow is better
                ‣ Example: Miller High Life




Monday, October 24, 2011
Uncover Key Insights
                ‣ Effective engagement requires a deep
                  understanding of the target, not just the broad
                  demographic understanding
                ‣ What are their behaviors? What is their day
                  like?
                ‣ What are their attitudes & opinions?
                ‣ WHO ARE THEY???
                ‣ Example: People who floss
                ‣ Example: FILA


Monday, October 24, 2011
Ways to find key insights
                ‣ Ethnographic research – get out there and live
                  among your target
                ‣ Follow your target online – blogs, social media.
                  Who are they following? What are they posting
                ‣ Use research to uncover unintended insights-
                  ex. magazine readership, what does this tell
                  you about your audience?
                ‣ Keep up with changes in market research
                  techniques
                ‣ Don’t underestimate your gut

Monday, October 24, 2011
Monday, October 24, 2011
WHAT
                             TO    Say?
                            Focus your message.




Monday, October 24, 2011
Relevance, Relevance, Relevance
                ‣ Apply what you know about your audience
                ‣ What is the SINGLE most important promise
                  your brand/product/service offers this specific
                  target?
                ‣ How can you make your brand meaningful?
                ‣ Example: Chrysler Mini Van




Monday, October 24, 2011
Monday, October 24, 2011
SO YOU
                            SAY IT   Where?
                                Focus your media.




Monday, October 24, 2011
Choose the right environment
                                for your message
                ‣ Understand context around your brand. Brands
                  need to be relevant & authentic, a brand needs
                  to understand where it fits in the world (and
                  where it doesn’t)
                ‣ The consumer culture is constantly evolving.
                  Brands are recognizing the importance of
                  culture.
                ‣ Example: Agencies hiring cultural
                  anthropologists to provide insight into our ever-
                  changing consumer culture.
                ‣ What other relevant examples of context have
                  we mentioned?
Monday, October 24, 2011
Take it one step further – match
                          your target’s mindset

                ‣ Messages resonate when they are in harmony
                  with the environment.
                ‣ Match encounter with a positive experience &
                  make messages relevant
                ‣ Example: Luxury Rental Car company WIFI
                ‣ Example: FirstBank’s online banking ad at a
                  ski resort read: “Bank in in your ski mask
                  without getting arrested”


Monday, October 24, 2011
Monday, October 24, 2011
ORGANIZE
                              YOUR     Plan
                             THE CREATIVE BRIEF




Monday, October 24, 2011
THE SIMPLE BRIEF:
                           1. What do we want to accomplish by creating this piece of
                             communication?

                           2. What would be helpful to know about this audience?

                           3. How do we want to position the company/service/
                             product?

                           4. What is the single most important thing we want them
                             to take away from the communication piece?

                           5. Why should they believe us? Support?

                           6. Personality/Tone?

                           7. What are the mandatory items that must be included (eg:
                             call to action, phone number, Web site)?

                           8. What is the client expecting from us and when?



Monday, October 24, 2011
Let’s try one...




Monday, October 24, 2011
{this}




Monday, October 24, 2011
{not this}




Monday, October 24, 2011
{not this}




Monday, October 24, 2011
{not this}




Monday, October 24, 2011
Thank you.




Monday, October 24, 2011

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Targeting Your Audience - Cayenne

  • 2. Targeting Your Audience 10.12.11 Monday, October 24, 2011
  • 3. 1. Introductions Monday, October 24, 2011
  • 4. Dan Monroe Cayenne Principal/Writer Monday, October 24, 2011
  • 5. Sarah McDonald Account Services Director Monday, October 24, 2011
  • 7. NOW... Targeting [your audience] The most important (and often overlooked) key to effective marketing Monday, October 24, 2011
  • 8. Goal: 1. Deliver a branded consumer experience 2. To a targeted consumer 3. In the right environment Monday, October 24, 2011
  • 9. How: 1. Focus your target 2. Focus your message 3. Focus your delivery Monday, October 24, 2011
  • 10. START WITH Basics Monday, October 24, 2011
  • 11. START WITH Basics How do you define your target? Monday, October 24, 2011
  • 12. Basic Target Information: Demographics ‣ Age ‣ Gender ‣ AHHI ‣ Geography ‣ # dependents ‣ marital status ‣ working ‣ media behavior Monday, October 24, 2011
  • 13. This is a helpful start. But in order to be a relevant brand... you really need to know your audience Monday, October 24, 2011
  • 14. Narrow your target ‣ There is a BIG difference between targeting a mother who works at home and one who works outside the home. Narrow is better ‣ Example: Miller High Life Monday, October 24, 2011
  • 15. Uncover Key Insights ‣ Effective engagement requires a deep understanding of the target, not just the broad demographic understanding ‣ What are their behaviors? What is their day like? ‣ What are their attitudes & opinions? ‣ WHO ARE THEY??? ‣ Example: People who floss ‣ Example: FILA Monday, October 24, 2011
  • 16. Ways to find key insights ‣ Ethnographic research – get out there and live among your target ‣ Follow your target online – blogs, social media. Who are they following? What are they posting ‣ Use research to uncover unintended insights- ex. magazine readership, what does this tell you about your audience? ‣ Keep up with changes in market research techniques ‣ Don’t underestimate your gut Monday, October 24, 2011
  • 18. WHAT TO Say? Focus your message. Monday, October 24, 2011
  • 19. Relevance, Relevance, Relevance ‣ Apply what you know about your audience ‣ What is the SINGLE most important promise your brand/product/service offers this specific target? ‣ How can you make your brand meaningful? ‣ Example: Chrysler Mini Van Monday, October 24, 2011
  • 21. SO YOU SAY IT Where? Focus your media. Monday, October 24, 2011
  • 22. Choose the right environment for your message ‣ Understand context around your brand. Brands need to be relevant & authentic, a brand needs to understand where it fits in the world (and where it doesn’t) ‣ The consumer culture is constantly evolving. Brands are recognizing the importance of culture. ‣ Example: Agencies hiring cultural anthropologists to provide insight into our ever- changing consumer culture. ‣ What other relevant examples of context have we mentioned? Monday, October 24, 2011
  • 23. Take it one step further – match your target’s mindset ‣ Messages resonate when they are in harmony with the environment. ‣ Match encounter with a positive experience & make messages relevant ‣ Example: Luxury Rental Car company WIFI ‣ Example: FirstBank’s online banking ad at a ski resort read: “Bank in in your ski mask without getting arrested” Monday, October 24, 2011
  • 25. ORGANIZE YOUR Plan THE CREATIVE BRIEF Monday, October 24, 2011
  • 26. THE SIMPLE BRIEF: 1. What do we want to accomplish by creating this piece of communication? 2. What would be helpful to know about this audience? 3. How do we want to position the company/service/ product? 4. What is the single most important thing we want them to take away from the communication piece? 5. Why should they believe us? Support? 6. Personality/Tone? 7. What are the mandatory items that must be included (eg: call to action, phone number, Web site)? 8. What is the client expecting from us and when? Monday, October 24, 2011
  • 27. Let’s try one... Monday, October 24, 2011