The document discusses the importance of teamwork and effective collaboration. It defines what a team is and outlines the typical stages of team development: forming, storming, norming, performing, and adjourning. It also identifies key characteristics of effective teams, such as clear and achievable goals, commitment to goals, clearly defined roles and responsibilities, regard for team members, and successfully dealing with conflicts. The document provides examples of different types of difficult behaviors that can arise in teams and suggests strategies for dealing with them constructively.
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