Tech community ambassador : what ? why ? how?
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The document discusses the importance of mobilizing communities for learning within the tech industry, emphasizing three pillars for strengthening corporate culture: behaviors that align with values, supportive systems and processes, and practices that encourage continuous improvement. It outlines various event formats such as workshops, hackathons, and meetups to foster knowledge sharing and recruitment, while also highlighting trends like increased autonomy for communities and the value of open-source knowledge. Additionally, it provides a set of golden rules for supporting communities of practice and enhancing communication both internally and externally.
Tech community ambassador : what ? why ? how?
- 1. do meet() share() learn() while (true) Mobilize communities for learning
- 2. Hello. Guillaume Grillat Tech Community Ambassador DEEZER
- 3. My path 1/2 Head Hunter Recruitment Specialist / Manager HR department 2011 2013 - 2017
- 4. French reality 1/3 Training in a company is (only) driven by HR
- 5. French reality 2/3 In France, learning is culturally about “cramming”
- 6. French reality 3/3 “Talent war” → we all want to recruit the same people
- 7. My path 2/2 Tech Community Ambassador 2017
- 8. Strengthen a corporate culture 3 pillars (Melissa Daimler - HBR - 05.11.18) ➔ Behaviors Leaders project company’s values ➔ Systems & processes Rules must sustain a corporate culture ➔ Practices Meet - Share - Learn - Become better (repeat)
- 9. A must-have: support your CoPs* 9 TOOLING Monitoring Localization Authentication Documenting Slack ... PROCESSES Agile Coaching CoP Code Reviews QUARTER PLANNING Kanban/Scrum Contractors ... SHARING Internal Tech Comm External Tech Comm Tech Events Coordination HACKATHONS Evangelization Tech Recruitment Events BBL / Meetups / Workshops ... *Communities of practice
- 10. Organizing events for learning 1 cool & human-size place Target your CoP Open-source culture
- 11. PERSONAL NEEDS - MASLOW 1/2
- 12. PERSONAL NEEDS - MASLOW 2/2 MY FOCUS
- 13. OUR ROLE - HACKING THE GROWTH
- 14. DIVERSITY - EVENTS INTERNAL EVENTS ● Meetups ● Hackathons ● Workshops ● Brown-Bag lunches EXTERNAL EVENTS ● Simple tickets or talks by Deezer Tech team ● Best practices to learn & share within our teams ● Team building / integration & retention ● Deezer corner with demo
- 15. Music & Tech ecosystem Incubators Music & art venues Schools Lab
- 16. Event formats 1/3 ✓ Workshop by CoP with other companies ✓ External speakers Workshop Deezer / Blablacar / Leboncoin 04/07/2018 Round table @Maisons Du Monde - 08/11/2018
- 17. Event formats 2/3 ✓ Hackathons with (new) partners Hackathon Warner Music (07 & 08/02/2019)
- 19. Event formats 3/3 Testathon @Facebook (14/10/2019) 3 objectives: - Quality : find new bugs & improve reliability - Recruitment : attract talented people - Product: gather users feedbacks ✓ Testathon
- 20. Sharing knowledge after an event ✓ External communication: photos, videos, tweets etc. ✓ Internal sharing with CoPs ✓ Employee advocacy
- 21. Golden rules 1/4 Anticipate your CoP’s needs
- 22. Golden rules 2/4 Motivate & support
- 23. Golden rules 3/4 Good tools to communicate internally / externally
- 24. Golden rules 4/4 Always thank teams
- 25. Trends ➔ Give communities more autonomy ➔ “Global village” of competencies ➔ Open-source knowledge ➔ Everyone is a potential trainer
Editor's Notes
- #12: Self actualization is key to retain talents