Tech & Digital Trends 2018

Tech & Digital Trends 2018
Industry 4.0, and
not only.
Connection between physical
and digital systems, complex
analysis through Big Data and
real time trends.
Use of intelligent,
interconnected and connected
machines.
Credits: simio.com

Intelligent Digital Mesh: 
the technology will be incorporated
and not distinguishable in the
business of the future

Technological and Digital
trends for 2018

User
Experience
2018 will be the year in
which designers will
design experiences
increasingly integrated
from a strategic point of
view.

By 2019, AI will allow banks to know and analyze the intentions
and emotions of their customers, improving the bank/customer
interaction through the implementation of immediate and
efficient user interfaces.
Artificial Intelligence &
Machine Learning

Big Data
Business Intelligence and Business Analytics
represent a global market that today is close to
19 billion dollars and is expected to reach 23
billion dollars in 2020.

70% of retailers are planning to invest in IoT already in 2018 with the
primary goal of improving customer experience and making supply
chains more efficient, optimizing delivery services to customers.
Internet of
Things

Digital
Payment
2018 will mark the consolidation of the contactless,
by updating all the terminals.

20% of the insurances that are testing the
blockchain will move to the fully
operational phase by 2020, with concrete
steps already in 2018.

Mobile
Cyber
security
&
The European Union’s
General Data Protection
Regulation (GDPR), in
force in May 25, will play a
central role in the
protection of personal
data and will determine
34% of EU expenditure on
IT security.
It will lead companies to
review their internal
processes and put the
user privacy as a priority.

Omnichannel
In 2018, the focus will not be on the
design of entire ecosystems but it
will be on how people move from one
touchpoint to another.

Open API
Open API
The adoption of Open API protocols is leading to a change of paradigm in
payments and not only.
The Directive on payment services (PSD2), in force this January, will make
possible to remove market entry barriers for new operators, helping to
strengthen the system's security by enabling new payment services,
guaranteeing transparency and fair competition for the benefit of
consumers.

The MR is a trend destined to
reach a turnover of 165 million
dollars by 2020.
Augmented, Virtual &
Mixed Reality

Biometrics
Recognition
By 2018, 30% of our interactions
with the technology will occur
through conversations with systems
based on speech and facial
recognition.

The 5G will allow the full development of
the IoT, offer new communication channels
to connected cars and self-driving, enter
within the production plants becoming
fundamental for the implementation of the
principles of Industry 4.0.
5G

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@2017 IQUII SRL. IL CONTENUTO DI QUESTO FILE È DI PROPRIETÀ DI IQUII. NON PUÒ ESSERE, NÉ
TOTALMENTE NÉ IN PARTE, COPIATO, RIPRODOTTO, PUBBLICATO O DISTRIBUITO IN QUALSIASI MODO
SENZA IL PREVENTIVO CONSENSO SCRITTO DI IQUII.
Thank you.
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Tech & Digital Trends 2018

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