technical_support_Osama_adel
- 1. AREAS OF EXPERTISE IT Technician Network Administrator Network Security Administrator Data communication Mobile communication / Wireless TCP/IP Firewalls LAN / WAN VLANs PROFESSIONAL Msce 2003 Msitp 2008 SharePoint 2010 CCNA PERSONAL SKILLS Multilingual Osama Adel Abd Al Rahman Technical Support PERSONAL SUMMARY Hands on knowledge and experience of the maintenance and support of computer systems and networks of both small and large departments. As well as the planning and practical implementation phases of various network & security projects. Previously held responsibility for ensuring the security of stored information and also for the installation of new hardware and software and in preventing illegal alterations, damage, or disclosure of information. Valuable experience of planning, co-ordinating and controlling the security measures for information systems to regulate access to computer data files. Easy going by nature, willing to work shifts and able to get along with both work colleagues and senior managers, currently looking for a starting position as a IT Technician or Network Administrator. WORK EXPERIENCE Support & Maintenance Company - Cairo Dimensions Design is an architecture company Ensuring user notification of maintenance requirements and system availability. Maintaining confidentiality with regard to the information being processed and also providing on-the-job training to new department staff members. Duties: Maintenance of email and network security systems Front Office Interfaces and Data Provision / Delivery Administering Network Workstations Firewall administration Responsibility for company IT security Providing telephone and desktop support Forecasting any needed technical improvements Budgeting for and implementing any changes Maintain site licenses for department/organization Produced informative, well-organized presentations to senior management Applying cryptography to network applications Backup and disaster recovery plans KEY SKILLS AND COMPETENCIES PERSONAL DETAILS 10 Mansour Street of Liberty Ahmed Zaki Maadi T: 01111481447 E: nasr.osama@hotmail.com DOB: 7/02/1988 Nationality: Egypt Prioritising and managing many open cases at one time. Testing and evaluating new technology. Responding within agreed time limits to call-outs. Communicating technical information to non-technical personnel. Knowledge of UNIX, Software Simulation etc. Data communication / Mobile communication. ACADEMIC QUALIFICATIONS Bachelors Computer & Information Systems Al Azhar university 2011 - 2012 A levels: Maths (C) English (C) Technology (A)
- 2. REFERENCES – Available on request. Previous experience: Training and Education S y s t e m a d m i n i s t r a t o r . H e l p D e s k s p e c i a l i s t J u n i o r - N e t Dimensions 2012 - 2013 System administrator Help Desk specialist Junior-Network-Engineer Installing servers Computer Maintenance Coustmer service at Ecco .