Telecom 2020
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Telecom operators must evolve with disruptive technologies like big data, cloud computing, social media, mobility, embedded systems and augmented reality to remain relevant in a world where these technologies allow remote control of our lives. To do so, operators need to become smart and lean by understanding how consumer needs are identified and addressed through the purchase process in order to provide value at each stage.
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Telecom 2020
- 2. EVOLUTION
- 4. DISRUPTIVE TECHNOLOGIES • Big data • Cloud computing • Social media networking • Mobility • Embedded system • Augmented reality
- 5. IMPORTANCE OF TELECOM Typical consumer buying: Identification of Need -> Seek Information -> Evaluation -> Purchase -> Consumption -> Feedback
- 6. TELECOM OPERATORS • SMART • LEAN
- 7. THANK YOU A BIG QUESTION: