Telling your story
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This document outlines a workshop on telling impact stories. The workshop covers why stories are important for nonprofits, key elements of effective storytelling, and provides guidance on writing impactful stories in 3 sentences or less that highlight a hero, obstacle, solution, and outcome. Attendees practice writing stories about clients their organizations have helped and discuss how to share these stories through various channels to engage audiences and convey their impact.
Telling your story
- 1. Telling Your Impact Story December 11, 2012 Washington D.C NeighborWorks Training Institute
- 2. Presenters Alexandra Chaikin Sarah Parmenter achaikin@nw.org sparmenter@nw.org Online Media, Community Building and Public Relations division Organizing Program
- 3. Agenda for this Workshop ā¢ Why stories matter ā¢ Who cares about our stories ā¢ Elements of good storytelling ā¢ Practice writing ā¢ Feedback
- 4. Introductions ā¢ Your name ā¢ Name of your organization ā¢ Your role in organization ā¢ A story (novel, tv ad, video) you think is powerful
- 5. āStories are more convincing than sets of dataā¦numbers numb, jargon jars, and no one ever marched on Washington because of a pie chart.ā Andy Goodman Story Telling as a Best Practice
- 6. Why Stories Matter ā¢ For millennia, humans have told stories to help us convey important messages/morals to one another ā¢ Marketing is modern storytelling. Itās used to convince people to spend money and/or take particular actions ā¢ Nonprofits can use stories to convey the effectiveness of their work and to motivate others to join the cause
- 7. Audience ā¢ Who needs to hear your story? ā Community members ā Board members ā Funders ā Local and national media ā Policy makers
- 8. What Makes a Good Story? ā¢ A good storyteller makes the audience feel like s/he is part of the story ā¢ A good story leaves the audience ready to take action ā¢ Your work in the community leads to great stories every day.
- 9. The Power of One While we want to tell how we affect change for all of our clients, a single story is more powerful than a group of less detailed stories
- 10. The Power of One - continued Eduardo used We taught 20 knowledge from our VS. foreclosure prevention foreclosure classes to classes in 2012 that renegotiate his helped 52 residents elderly motherās save their homes from mortgage and she foreclosure. can now remain in the home sheās lived in for 25 years.
- 11. Story Length ā¢ Stories donāt have to be long to be powerful. Think of Nikeās āJust do itā slogan or Appleās āThink Differentā campaign. ā¢ What matters to a storyās effectiveness is how the audience feels after reading it. Addressing four core story elements can make a powerful story in only one paragraph.
- 12. Four Elements of a Great Story 1. Hero 2. Obstacle 3. āMagic Toolā 4. Happy ending/Outcome
- 13. Story Example The Collins family became homeless after single-mom Monica Collins lost her job in East Waco, Texas. However, with the help of NeighborWorks Wacoā financial education classes and job counseling services, Monica has found a new job and an affordable apartment. Monicaās sons Bryson and James have gone from getting Cs to As in school.
- 14. Practice Writing Stories Think of a client your organization has helped and letās practice turning their story into a powerful message that will resonate with your key audiences.
- 15. 4 Steps for Powerful Stories 1. Describe the hero-client 2. Describe the obstacle 3. Describe how your organization provided a āmagic toolā to empower our hero 4. Describe the happy ending for our hero (and the community)
- 16. Writing Your Story: Step 1 ā¢ Describe the hero ā Tell about the family/individual so we can actually āknowā themāfor example, married, retired, Latino, three children, single mom, new to the community, disabled family member, etc.
- 17. Writing Your Story: Step 2 ā¢ Describe the obstacle ā Be specific about our heroās situation. It doesnāt have to be a long description, just one that will feel familiar to the audience. Ex: natural disaster, job loss, community violence, poverty
- 18. Writing Your Story: Step 3 ā¢ Describe how your organization empowered our hero ā Tell about the products, services, knowledge, experience, and/or resources you used to address their situation. ā What unique gifts or assets did you offer that they may not have found elsewhere?
- 19. Writing Your Story: Step 4 ā¢ The happy ending. Say what happens to our hero (and the community, if appropriate) ā What was the outcome for the hero? A new home? New skills and confidence? ā Tie the heroās success to broader success in the community. Ex: Marthaās community garden now serves 50 residents, providing them with fresh carrots, beets and other nutritious vegetables.
- 20. Where You Can Share This Story ā¢ Newsletters ā¢ Annual Reports ā¢ Website, blogs and social media ā¢ Staff/board meetings (case studies) ā¢ News articles and press releases ā¢ On the walls and reception areas of your offices ā¢ Editor@nw.org
- 21. Examples of How to Share a Story Grant Social Proposal Media Website Social Media
- 22. Feedback ā¢ What did you think of this exercise? ā¢ How will this workshop affect the way you tell stories going forward?
- 23. APPENDIX
- 24. Resources ā¢ Winning the Story Wars by Jonah Sachs http://winningthestorywars.com/ ā¢ Nonprofit Storytelling http://ow.ly/gaXGb ā¢ Using Storytelling to Engage and Motivate Constituents http://ow.ly/gaXJm
Editor's Notes
- #9: The āmissionāā - the big picture. āWhat do you do atā¦āThese tools can be used for any type of storytelling. Now we will look at the elements needed to tell a good story.
- #14: This story is smaller than the big picture, but just as important ā the ālittle picture.ā Itās about our customers and their stories.
- #21: List how stories are currently being shared formally or informally
- #25: Additional storytelling resources