2. Executive
Summary
• Marketing Plan and Objectives:
• Introduce the products to the public.
• Attract new customers.
• Maximize sales volumes.
• Expected Outcomes:
• Entering a new market.
• Increasing sales by at least 20%.
• Strengthening brand image and customer
loyalty.
3. Implementati
on Strategies
• Current Actions:
• Online advertising and social media
promotions.
• Product coupons and special offers.
• Bonus system for new customers (e.g.,
free delivery).
• Strategic Goals:
• Reduce product prices to the lowest level
compared to competitors.
• Increase sales figures by 20% within 12
months.
• Strengthen the company’s market
position.
This marketing plan is designed to
contribute significantly to the overall
success of Millennium Terra Carpet.
4. Company
Overview
• Founding and Location:
• Established: March 5, 2020.
• Location: "Free Economic Industrial Zone,"
Urgut district, Samarkand region.
• Products sourced exclusively from URGAZ
Carpet Company, which has 28 years of
experience.
• Company Scale:
• Official dealer of URGAZ.
• Staff: 15 professional employees.
• Branches: 2 (both in central, market-adjacent
locations).
• Mission:
• Offer high-quality, stylish carpets suitable for
every budget.
5. Product
Highlights
and Services
• Core Products:
• Eco-friendly carpets.
• 100% quality products made with
modern technology.
• Exclusive limited-edition carpets.
• Custom carpets tailored to customer
designs.
• Additional Services:
• Carpet installation and maintenance.
These features make Millennium Terra
Carpet a trusted and versatile choice for
customers.
6. Market
Segmentation
• Demographics:
• Age: 25–40 years old.
• Profile: New families, individuals moving into new
homes, and home-building companies.
• Income: Middle-income households and office
workers.
• Geographic:
• Residents of newly built homes or apartments in the
city and districts.
• Markets with potential for territorial expansion.
• Psychographic:
• Price-sensitive customers who value quality.
• Individuals seeking cost-effective ways to enhance
their home's appearance.
• Behavior-based:
• First-time carpet buyers (e.g., new families).
• Customers prioritizing affordability and quality.
7. Target
Audience
• Primary Audience:
• Newly formed families and modern
homebuyers with a high demand for
affordable, high-quality carpets.
• These customers often purchase carpets
as their first home interior item.
• Why This Audience?
• High market demand for cost-effective,
quality carpets despite competition.
• This group frequently updates
household items, offering opportunities
for marketing improvement and
customer engagement.
Focusing on this audience will help
refine and expand the company’s
marketing strategy.
8. Situation and
Company
Analysis
• Market Condition:
• Highly competitive carpet industry in Uzbekistan.
• Key players include URGAZ and other local
manufacturers.
• Millennium Terra Carpet differentiates itself with:
• Affordable pricing.
• Customization options.
• Good quality targeting middle-income customers.
• Competitive Forces:
• Competes with eco-friendly and custom product
makers.
• Balancing quality and affordability is essential to
attract price-sensitive customers.
• Market Trends:
• Growth of online shopping and digital marketing
expands audience reach.
• Increasing urbanization and new housing
developments drive demand for home goods.
9. Strengths,
Weaknesses &
Impact on
Strategy
• Strengths:
• Partnership with URGAZ for reliable sourcing.
• Unique offerings: limited edition and eco-friendly
carpets.
• Value-added services: free delivery for new
customers.
• Weaknesses:
• Small workforce (15 employees) limits scalability.
• Dependence on a single supplier (URGAZ) poses
risks.
• Lower pricing strategy may reduce profitability in
highly competitive markets.
• Impact on Marketing:
• Strengths align well with customer needs for quality
and affordability.
• Online and location-based strategies enhance
visibility and accessibility.
• Weaknesses could limit product diversification and
market expansion.
Strategic focus on unique selling points and
overcoming operational constraints is key to
success.
10. Marketing Mix
Overview
• Positioning:
• Millennium Terra Carpet is positioned as
a brand offering:
• Good quality.
• Eco-friendly and customizable
carpets.
• Affordable prices.
• Focused on attracting new homeowners
and families who value quality and
affordability.
• Pricing Strategy:
• Competitive pricing to attract price-
sensitive customers.
• Promotions and rewards to enhance
value and encourage loyalty.
• Balances affordability with profitability
while maintaining product quality.
11. Distribution &
Promotional
Activities
• Distribution Strategy:
• Leverage branches in high-traffic urban and
market areas for accessibility.
• Expand online presence to cater to digital-
savvy customers.
• Promotional Activities:
• Blend of traditional and digital marketing
strategies.
• Key activities:
• Social media ads and online promotions
to engage young, tech-savvy buyers.
• Free shipping and special rewards for
first-time customers.
• Regular discounts and participation in
housing fairs to boost visibility and
sales.
This marketing mix is designed to
strengthen the brand’s market
presence and drive growth.
12. Identified
Marketing
Issues
• Slowed Growth:
• Millennium Terra Carpet has a good
reputation but is facing slowed growth due
to increased competition and weaknesses in
the marketing plan.
• Competitive Pricing:
• New competitors are offering lower prices
and modern advertising strategies, attracting
more customers.
• Limited Social Media Presence:
• The company is not active enough on social
media and does not provide sufficient
product information on these platforms.
13. Additional Marketing Issues
Flexible Payment Options:
Competitors offer installment plans (e.g.,
paying over 1 year), which is appealing to
customers purchasing large quantities of
products, like carpets.
Millennium Terra Carpet lacks such flexible
payment options, limiting its appeal to
customers with budget concerns.
Customer Feedback and
Retention:
There is no system for gathering customer
feedback, especially from those who visit the
store but leave without making a purchase.
Collecting customer opinions is crucial for
improving services and retaining future
customers.
Addressing these issues is key to
maintaining competitive advantage and
fostering growth.
14. Marketing
Strategies to
Overcome
Issues
• Increase Social Media Activity:
• Boost brand awareness by becoming more
active on social media platforms like
Instagram, Facebook, and TikTok.
• Share high-quality photos and videos that
catch customers' attention immediately.
• Promotions and Discounts:
• Organize regular promotions, such as
discount weeks or special offers.
• Example: 10% discount for new homeowners
or a "buy 5 carpets, get 1 free" promotion.
• Product Guarantees:
• Offer a 5-year product guarantee.
• Highlight the use of European technology in
production, with eco-friendly practices.
15. Customer Convenience and Market
Positioning
Installment Payment
Plans:
Provide convenient payment
options like installments through a
partnership with Uzum Nasiya.
Targeting New
Homebuyers:
Focus on families who have
recently purchased a new home,
as they seek quality, affordable
products.
Tailor products and services to
meet the needs of this audience.
Expected Outcomes:
20% increase in sales within 12
months.
Enhanced brand recognition on
social media platforms.
Stronger market position and
expanded customer base.
These strategies aim to improve
Millennium Terra Carpet's
competitive position and
increase customer loyalty.