Test management struggles and challenges in SDLC
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The document discusses test management struggles and challenges in the software development life cycle (SDLC). It outlines three main challenges: 1) too much workload for reporting and manually linking test cases to incident tickets, 2) difficulty managing requirements and test cases and utilizing testing activities, and 3) difficulty completing automation tasks on time. It proposes solutions such as reducing reporting time, linking items automatically, improving test case management tools, and prioritizing automation.
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[Career Summary]
2004-2010 : Experienced 2 internet based companies
Aug 2010 : Joined Rakuten (3rd company for me)
2010-2013 : Lead Developer for Ad-tech platform
2013-2016 : Manager for Social tool platform dev team
2017- : Manager for SQA Group for leisure services
Self-Introduction
@freddiefujiwara](https://image.slidesharecdn.com/20190329-190329101152/85/Test-management-struggles-and-challenges-in-SDLC-4-320.jpg)
Test management struggles and challenges in SDLC
- 1. Test Management Struggles and Challenges in SDLC Mar 29th 2019 Fumikazu Fujiwara Service Quality Assurance Group Leisure Product Section Leisure Product Department Life & Leisure Technology Supervisory Department Rakuten, Inc.
- 2. 2 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenges Agenda
- 3. 3 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenges Agenda
- 4. 4 [Career Summary] 2004-2010 : Experienced 2 internet based companies Aug 2010 : Joined Rakuten (3rd company for me) 2010-2013 : Lead Developer for Ad-tech platform 2013-2016 : Manager for Social tool platform dev team 2017- : Manager for SQA Group for leisure services Self-Introduction @freddiefujiwara
- 5. 5 Product Quality Assurance By Testing Reaching ZERO Customer Dissatisfaction Our Mission Best Experience Assurance By Data Science Our Team Reliability Assurance By Stress Test
- 6. 6 Product Quality Assurance By Testing Reaching ZERO Customer Dissatisfaction Our Mission Best Experience Assurance By Data Science Our Team Reliability Assurance By Stress Test Today’s scope
- 7. 7 Our Team
- 8. 8 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenges Agenda
- 9. 9 Our Product *As of Feb 28 2018 *As of Feb 28 2018 *As of Feb 28 2018 *As of Feb 28 2018
- 10. 10 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenges Agenda
- 11. T1(Unit Test)Implementation DevSpec T2(Integration Test) PRD(Requirement) 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement PRD Affected Area/ Test Environment Information System Test(QA) • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup SQA Task Output For stakeholders Legend • Incident Report • Final Report Signoff for Reliability , Maintainability…. 4.Smoke Test Sharing • Smoke Test Cases Smoke Test Result Output w/o sharing Input from stakeholders SDLC
- 12. 12 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenges Agenda
- 13. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#1
- 14. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#1
- 15. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#1 1.Too much work load for reporting 2.Manual linkage test case and incident ticket
- 16. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#2
- 17. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#2
- 18. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#2 1.Difficult to manage both of Requirement and Test cases 2.Difficult to utilize our activity. Requirement0 1 Test Idea01 Test Condition01 Test Idea02 Test Condition02 Test Condition03 Requirement0 2 Test Idea03 Test Condition04 Test Idea04 Test Condition05 Test Condition06 Product Requireme nt Document
- 19. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#3
- 20. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#3
- 21. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement • Test Strategy • Test Scope • Estimation(Draft ) • RTM • HLS • Estimation(Fix) • Case • Data • Env Setup • Incident Report • Final Report 4.Smoke Test Sharing • Smoke Test Cases Struggle#3 1.Difficult to make it on time about automation task
- 22. 22 1.About Our Team 2.About Our Product 3.SDLC 4.Struggles 5.Challenge Agenda
- 23. 23 Challenge#1 1.Too much work load for reporting 2.Manual linkage test case and incident ticket
- 24. 24 Task As is To be Effect/month Daily report 30 min / project 5 min / project -46 hours Create Incident ticket 20 min / Incident 15 min / Incident -9 hours Incident handling 10 min / Incident 1 min / Incident -16.5 hours ※ 1 month = 22 day Average run project = 5 Average new Incident / day = 5 Challenge#1 75.5 hours/month reduction 1.Too much work load for reporting 2.Manual linkage test case and incident ticket
- 25. Challenge#2 1.Difficult to manage both of Requirement and Test cases 2.Difficult to utilize our activity.
- 26. Challenge#2 Requirement01 Test Idea01 Test Condition01 Test Scenario01 Test Idea02 Test Condition02 Test Condition03 Test Scenario02 Test Scenario03 Requirement02 Test Idea03 Test Condition04 Test Scenario04 Test Idea04 Test Condition05 Test Condition06 Test Scenario05 Test Scenario06 Product Requirement Document 1.Difficult to manage both of Requirement and Test cases 2.Difficult to utilize our activity.
- 27. Challenge#2 Requirement01 Test Idea01 Test Condition01 Test Scenario01 Test Idea02 Test Condition02 Test Condition03 Test Scenario02 Test Scenario03 Requirement02 Test Idea03 Test Condition04 Test Scenario04 Test Idea04 Test Condition05 Test Condition06 Test Scenario05 Test Scenario06 Product Requirement Document 1.Difficult to manage both of Requirement and Test cases 2.Difficult to utilize our activity.
- 28. Challenge#2 1.Difficult to manage both of Requirement and Test cases 2.Difficult to utilize our activity. It shows which requirement had major #of defects. It is easier to take a decision on whether to release or not by looking at it. If any requirement changes then its easier to find out the test cases id which needs modification. It ensures coverage, so easy to find out if any requirement is without test cases.
- 29. Challenge#2 Requirement01 Test Idea01 Test Condition01 Test Scenario01 Test Idea02 Test Condition02 Test Condition03 Test Scenario02 Test Scenario03 Requirement02 Test Idea03 Test Condition04 Test Scenario04 Test Idea04 Test Condition05 Test Condition06 Test Scenario05 Test Scenario06 Product Requirement Document The coverage of our Test Management Tool Test Management Tool Doesn’t cover this area
- 30. Challenge#2 Requirement01 Test Idea01 Test Condition01 Test Scenario01 Test Idea02 Test Condition02 Test Condition03 Test Scenario02 Test Scenario03 Requirement02 Test Idea03 Test Condition04 Test Scenario04 Test Idea04 Test Condition05 Test Condition06 Test Scenario05 Test Scenario06 Product Requirement Document Refining flow and tools The coverage of our Test Management Tool Test Management Tool Doesn’t cover this area
- 31. Challenge#3 1.Difficult to make it on time about automation task
- 32. 1.Test Plan 2.Test Design 3.Test Implementatio n 5.Test Execution 6.Release Judgement 4.Smoke Test Sharing Challenge#3 1.Difficult to make it on time about automation task Task#1 fixing issues Task#2 add new functionality