Testing Quality Assurance_SO
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The document discusses Hitachi Consulting's testing and quality assurance (TQA) services which help improve software quality and drive better business performance outcomes like faster time-to-market. TQA provides consulting, testing, automation, and outsourcing services using expert practitioners and a global delivery model. The services are tailored for industries, technologies, and project/program needs to implement efficient testing practices throughout the development lifecycle.
Testing Quality Assurance_SO
- 1. Softwareisattheheartofindustryand akeyenablerfordrivingbetterbusiness performance.Today,morethanever before,softwarequalityisamajor influencerofITspendandROI.Atthesame time,thepaceofchangeandcomplexity ofITsystemshasneverbeengreater–and fororganisationsachievingtime,budget andqualityobjectiveshasneverbeen morechallenging. AtHitachiConsulting,webelieve improvedsoftwaretestingcanmakea fundamentaldifferencetoyourbusiness performance–fastertime-to-market, bettercustomerexperienceandimproved scalabilityforgrowthtonameafew.Most importantly,itplaysafundamentalrole inmitigatingriskandreducingtheCostof PoorQuality. OurglobalTQAteamisanintegratedpartof HitachiConsulting’sTechnologySolutions business.Wecombinespecialist independenttestingservices,technology andbusinessexpertisetoimplement advancedtestingtechniquesacrossthe entiredeliverylifecycle–drivingqualityinto thesolutionsdeliveredtoyourbusinessand end-customers. OurServices TQA’sservicesrangefromstrategic consultingthroughtocomprehensive testingoutsourcingsolutions. Ourmulti-shoredeliverycapabilityallows ustoprovidecost-effectiveservicestailored totheneedsofeachengagementand flexibledemand-basedservicemodelsfor longertermrequirements. Wetakeaholisticviewofquality,seeking waystobringqualityforwardinthedelivery lifecycleandenrichbestpracticemethods withindustrialisedIP,toolsandframeworks toexpeditetestingdelivery. Consulting Ourrangeofconsultingservicesfocuson helpingorganisationsimplementmore efficientandeffectivesoftwaretesting acrosseverythingfromcoreITsolutionsto specialistsolutionssuchasembedded software,mobileandcloud. TestingQualityAssurance Testingservices ■■ TestStrategy ■■ TestAssurance ■■ QualityAssurance ■■ AgileTesting&ContinuousDelivery ■■ TMMiAssessment ■■ TestingCentreofExcellence ■■ TechnologySelection Ourconsultantscombineexpert knowledgeofindustrybestpractice (ISTQB,TMMi),extensiveindustryand technologydomainsexperienceandTQA frameworkstosignificantlyreduce time-to-valueandembedabenefitdriven approachfromdayone. ProfessionalServices AtTQA,weapplyappropriatemethods, toolsandframeworksacrossthedelivery lifecycletosignificantlyreducetesting effortandtime. Wealsoembedsmartercommunicationsto underpinmulti-shoredeliverymodels, reducingtheriskandincreasing effectivenessofleveragingdistributed teams. Better Performance. TechnologySolutionsPractice
- 2. Ourprofessionalservicescover: ■■ TestManagement ■■ IndependentTestingfor Projects&Programmes ■■ ProvisionofSpecialistTeams(e.g. Security,Performance,Automation) TQAhasthebreadthofskillstosupportthe fulltestinglifecycleanddepthof technologyexperiencetosupportthemost complexofsolutions. Outsourcing Ouroutsourcingsolutionsaretailoredto meettheneedsofyourenterprise,business unitorevenmajormulti-yearprogrammes. Atthecoreofouroutsourcing engagementsisa‘TestingCentreof Excellence’(TCoE),whichencapsulatesthe operatingmodel,services,technologyand people.EmbeddedwithintheTCoEare processesforcontinuousimprovementand demand-basedresourcingwhichallowus tooptimisedeliveryovertimeandprovide flexibilityforyourchangingrequirements. Typicaloutsourcingmodelsinclude: ■■ Testing-as-a-Service(TaaS)forallnon- functionaltestingservices(performance, securityandautomatedtesting). ■■ CentralisedTCoEforalltesting services(ataregionalBusiness UnitorGrouplevel). ■■ ProgrammeLevelTCoEprovidingTest Management,E2EIntegrationTesting, TestAssuranceandNon-Functional Testinginmulti-vendorenvironments. Byleveragingourindustrypartnershipsand widerHitachiConsultingcapabilities,we canextendtheoutsourcingscopeto includeprovisionofsoftwarelicenses, management&hostingofTest Environmentsorevenoutsourcingofother deliveryfunctions(e.g.PMO). Howwillyou confidentially embraceyour digitalstrategy fortomorrows generation? “48%ofusersarelesslikely touseanappagainifthey’re unhappywiththeapp’s performance(Compuware).” “Whatifyoucoulddeliver 20%moretothebusinessin 70%ofthetime?”
- 3. Ifyouwouldliketoknowmoreaboutthe potentialbenefitsautomationcanbringto yourbusiness,speaktousaboutour “AutomationStrategyAssessment”andget atruepictureofthepotentialvaluetoyour organisation: ■■ Fastertime-to-market ■■ Improvedagility ■■ Betterquality Performance PerformanceofyourIT systemsisoftenintrinsically linkedtokeybusiness objectives;whethercritical toscalingefficientlytomeet peaksindemand,drivingcustomer experienceorsimplymeetingSLA’s.Despite thecriticality,theneedforperformance testingisoftenoverlookedorconsidered toolateinthelifecycle–leadingto ineffectivetesting,operationalinefficiency andsometimescriticalfailures. AtTQAourPerformanceEngineeringteam focusonearlyidentificationand quantificationofperformance requirementstoensureassociatedriskis mitigatedthroughastrategythatisnotonly right-sized,butright-timed. OurCapability TQAisstructuredaroundfourcorespecialistareasof expertise.Ourrespectiveteamsworkcloselywithour technologyteams,industrypartnersandtechnology providerstobringinnovationandbestpracticeinto ourcoreserviceofferings. “Industryanalysts reportthattestingonIT programmes&projects typicallyexceeds52% ofalleffort(2013).” “34%gotoacompetitor’s mobileappifthey’re nothappywithyour’s (Compuware).” Applications Adedicatedteam specialisingintesting Oracle,SAPandMicrosoft enterpriseERPandCRM applications. ■■ Expertknowledgeofcorebusiness processes(Finance,HR,Payroll, SupplyChainManufacturing, Sales,CustomerService,etc.) ■■ Structuredtestprocessesfor implementationsandupgrades ■■ TQAAcceleratorsforAutomation andPerformanceTesting (e.g.OracleTestFactory) Inadditiontoprovidingprojectdelivery services,wealsosupportBAUthrough ongoingmanualandautomatedtestingof functionalandnon-functionaltestingof patches,upgradesandchangesto applicationsintheoperational environment. Ourtechnologytestingexpertisecovers: ■■ CustomApps.(.NET,Java) ■■ BusinessIntelligence ■■ SOA&EnterpriseIntegration ■■ Portals&CollaborationSolutions ■■ EmbeddedSoftware& ManagementSystems ■■ Mobile ■■ Cloud Aswellasbeingexpertsintechnology,we prideourselvesinbeinginnovatorsinour approach,leveragingbothtraditionaland moderndeliverymethodssuchasAgile, ContinuousDelivery,TDDandBDD. Automation Ourautomatedtestingteam developanddeploy solutionsusingindustry toolsets,custom development,TQA frameworksandan industrialiseddeliveryprocessesto significantlyreduceimplementationand maintenanceeffort. Overthepastdecadetheuseofautomated testingtoolsandtechniqueshasbecome commonplaceinITdelivery.Requirements formoreagiledelivery,solution interoperabilitywithaplethoraof technologydevicesandincreasedsolution complexityhavealldrivenaneedfor smarter‘automated’testingprocessestobe established. Technology Ourspecialisttechnology testengineersprovidedeep expertiseacrossaspectrum oftechnologies,industries andenvironments. Weunderstandthatalthoughthe underlyingtestingprinciplesarethesame, differentsolutions(suchasmobile,business intelligenceandembeddedsoftware) requirespecificprocessesandtechniques tobeappliedfortestingtobeefficientand effective.
- 4. AlliancesandPartners Tocomplementourcoreserviceofferingsandprovideourclientswithbestinclasstesting servicesweworkcloselywithaselectnumberofleadingindustrypartnersandourstrategic alliancepartners(HPManagedServicesPartner,OracleDiamondPartner,PerfectoMobile PremierPlusPartnerandMicrosoftALMGoldPartner). Process andMethodology TQAfollowsindustrybestpracticeas definedbyISTQB,TMMiFoundation,IEEE andotherthoughtleadingorganisations. Ourmethodology&processes areencapsulatedwithin HitachiConsulting’s methodologyand supportingTQAtools,frameworksandIP closelyalignedtospecificfunctionalor technicaldomains. AllTQAconsultantsfollowtheISTQB certificationpath,butmanyhaverelated industryqualifications(suchasITIL,SCRUM andPRINCE2)andtechnologycertifications fromvendors(suchasHP,Oracleand Microsoft). Tools andTechnology TQAleveragesabroadspectrumof CommercialandOpenSourcetools. Webelievethattechnologyplaysavitalrole intestingandknowtheimportanceof selectingtherighttoolstosupportthe processandsolutionbeingdelivered. Weregularlyassistclientsintoolselection exercisesandifrequiredweareableto provision,resell,hostandmanagetesting toolsunderourstrategicpartnershipswith HP,OracleandMicrosoftLARs. Willyour systemscale andperformto satisfycustomer demand? TQA: Deliveringmeasurableand sustainablebusinessperformance improvementsthroughquality. ■■ Anindependenttestingpractice focusedondeliveringspecialised andtransformational servicestoimprovequality anddrivemeasurableresults ■■ Aglobalteamprovidingatrue multi-shoredeliverycapability thatbalanceslocalneedswith cost-effectivedelivery ■■ Deepbusiness,process andtechnicalexpertise coveringabroadspectrumof platforms,technologiesand applicationtypescombinedwith professionaltestingknow-how ■■ 100%focusedondelivering servicesthatdrivebetter businessperformancethrough highqualityapplications&services ForfurtherinformationonTQA’sfullrange ofservicesorforassistancewithaspecific enquirypleasecontact info@hitachiconsulting.com Formoreinformationpleasevisit www.hitachiconsulting.com HitachiConsultingistheglobalmanagementconsultingandITservicesbusinessofHitachiLtd.,aglobaltechnologyleaderandacatalystofsustainablesocietalchange. Inthatsamespirit-andbuildingonitstechnology heritage-HitachiConsultingisacatalystofpositivebusinesschange,propellingcompaniesaheadbyenablingsuperioroperationalperformance. Workingwithintheirexistingprocessesandfocusingontargetedfunctional challenges,wehelpourclientsrespondtodynamicglobalchangewithinsightandagility. Ouruniqueapproachdeliversmeasurable,sustainablebusinessresultsandabetterconsultingexperience. www.hitachiconsulting.com