The 2020 Talent Challenge
TALENT STRATEGIES FOR A DISRUPTED
WORLD
Anne Fulton
CEO / CO -FOUNDER
FUEL50 | WWW.FUEL50.COM
Employee experience
in the workplace
“Disruption is here. You are either the disruptor
or the disrupted. I would argue that engagement
and career opportunities are more important
during these times of turmoil.”
– Aatari
Chaos New Normal
3
WHEN YOU GROW UP?
WHAT DO YOU WANT TO BE
4
5
70% of young people
But the reality is…
IN JOBS THAT WILL BE
currently enter the workforce
’radically affected
by automation’
6
due to mechanized robots (humanoid or drone-shaped) and AI software
Automation
is predicted to eliminate
6% of jobs
in the U.S. in the next five years
7
Jobs at risk of automation
THE WORLD OF WORK IS CHANGING …
TELEMARKETER TRUCK DRIVER POSTAL
SERVICE
TRAVEL AGENT FISHERMAN
FARMER LIBRARIAN PILOT TAXI/UBER
DRIVER
BANK TELLER
8
Are concerned about becoming obsolete in just 3-5 years
45%
almost 50%
73%
Among 4,000 senior decision
SO SHOULD WE BE WORRIED?
Don’t know what their industry will look like in just three years’ time
Believe they need to be more ‘digital’ to succeed in the future.
makers globally…
10
11
70% of high retention
risk employees say they
have to leave to advance
their careers
WILLIS TOWERS WATSON
n=8,500
Source:CEB2015CareersEmployeeSurvey
The 2020 career challenge:
A disrupted career landscape
Positionseniority
Tenure
13
Design careers around experiences,
not positions, to increase satisfaction
CEB (2015)
Careers designed aroundpositions Careers designed aroundexperiences
n = 8,550
11%
24%
14
CAREER ENGAGEMENT BENCHMARKING
RESEARCH, FUEL50 (2016)
On-the-job development
opportunities such as
lateral moves increase
engagement by up to 30%
Talent leverage
Fuelling workforce agility through career pathing @careerengager #fuel50
Redefining the career experience
Talent Agility for a 2020 world
17
Individuals
need individualized
career propositions.
WorkFit Talents
Values
Personalized
career value
propositions.
19
The traditional 9-box
is not delivering workforce agility
Talent risk
Low performer
Low potential
Solid professional
Moderate performer
Low potential
High professional
High performer
Low potential
Inconsistent player
Low performer
Moderate potential
Key player
Moderate performer
Moderate potential
Current star
High performer
Moderate potential
Rough-diamond
Low performer
High potential
Future star
Moderate performer
High potential
Consistent star
High performer
High potential
Potential
Performance
20
Performance
A new model for
succession planning
21
Talents-based career pathing
Fuel50 Performance vs Passion talent matrix
Talents to avoid using Potential talent
Investment talent
Grow this
Marketable talent Emerging talent Motivated talent
Marketable talent Talent to leverage Talent sweet spot
Performance“Iamgoodatthis”
Passion “I love to do this”
CareerEngagementGroup
Best in class
career engagement
benchmarking research
CareerEngagementGroup
• Identified aspirational career practices
• Invited Senior HR practitioners from
around the globe to participate
• Over 100 respondents
• US, UK, Australia and NZ
What we did
CareerEngagementGroup
High level benchmarking
research findings
CareerEngagementGroup
A best in class career
engagement model
Employee empowerment
Leaderenablement
Organizationalexecution
Communication
Capability
Compatibility
Contribution
Career
engagement
ROI Outcomes
• Decreasedabsenteeism
• Reducedattrition
• Reducedhiringcosts
• Increasedcustomer
• satisfaction
• Increasedcustomerloyalty
• Increasedproductivityper
employee
• Increasedrevenueper
employee
• Increasedinnovation
• Increasedinternalmobility
• Increasedabilitytofillkey
rolesinternally
• ImprovedROIontalent
investments
• Increasedpromotionrate
CareerEngagementGroup
Organizations with the highest
career benchmarking score also had:
 Reduced recruiting costs
 Lower absenteeism
 Reduced turnover
 Increased ability to recruit internally
 Higher revenue growth per employee
CareerEngagementGroup
Employee empowerment
Leader enablement
Organizational execution
Pillars of engagement
The 3 E’s of career engagement
CareerEngagementGroup
#1 Invest in talent mobility
#2 Build an agile career development mind set
#3 Enable careers at all levels
#4 Empower managers to become talent champions
#5 Build leader coaching capability
#6 Increase visibility of talents and career paths
Our top 6 best in class practices
CareerEngagementGroup
Best in class career practices
deliver business results
32
RAISING ENGAGEMENT PERFORMANCE | ROI outcomes
CareerEngagementGroup
Career pathing is the why
CareerEngagementGroup
Career pathing is
talent management’s new frontier
Recruiting On-boarding Performance SuccessionLearningMobility
Career pathing
Career pathing
The neglected piece of the HR tech landscape
36
The Career
1 . A T T R A C T
6 . S T A Y A G I L E
3 .
PATHING
2 . O N B O A R D
7 . S T A Y , L E A V E , C O M E B A C K5 . P E R F O R M A N C E
4 . G R O W I N R O L E
Experience
Why would I
join?
A personalized
career value
proposition
FuelValues
Is this the
right fit for
me?
FuelValues
How can I
grow my
career here?
Fuel
Pathways –
pre hire fit
and visibility
to future path
Custom
Career Value
Propositions
Review
Values Fit
TalentFit
Team Fit
Values &
Purpose
Alignment
Toolkits
FuelPathing
Find my future
role
FuelChat
Get live real-
time career
advice
FuelGoals
Create my
Learning
Growth Map
FuelFit
Check my Fit
& Gaps for
Aspirational
Roles
FuelCoach
Find a
coach
FuelMentor
Mentor
matching
FuelGig
Find a
Learning
Gig
FuelGig
Experience
Marketplace
FuelGig
Find a
Stretch
Assignment
Fuel
Feedback
Get 360
feedback
FuelGoals
Performance
Conversation
Tools
FuelCoaching
Team Insight
and Coaching
Tools
FuelAgility
For Talent
Mobility
FuelGig
For agile
teaming
FuelRetention
Retention Risk
Indicator
FuelLeaders
Targeted Stay
Conversations
FuelGig
Find External
Secondments
Alumni Career Portal
Keep my talents live ,
searchable and
marketable to the
business
Map with Fuel50
A L I G N
The employee experience…
Growth ConversationsStretch Coaches
Talent enablement market place
Pathing Gigs Learning Paths
Anne Fulton
CEO / CO-FOUNDER, FUEL50
JOIN THE CAREER EXPERIENCE REVOLUTION
go.fuel50.com/join
SUBSCRIBE TO OUR #CAREERLABCOMMUNITY

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The 2020 Talent Challenge

  • 1. The 2020 Talent Challenge TALENT STRATEGIES FOR A DISRUPTED WORLD Anne Fulton CEO / CO -FOUNDER FUEL50 | WWW.FUEL50.COM
  • 2. Employee experience in the workplace “Disruption is here. You are either the disruptor or the disrupted. I would argue that engagement and career opportunities are more important during these times of turmoil.” – Aatari Chaos New Normal
  • 3. 3 WHEN YOU GROW UP? WHAT DO YOU WANT TO BE
  • 4. 4
  • 5. 5 70% of young people But the reality is… IN JOBS THAT WILL BE currently enter the workforce ’radically affected by automation’
  • 6. 6 due to mechanized robots (humanoid or drone-shaped) and AI software Automation is predicted to eliminate 6% of jobs in the U.S. in the next five years
  • 7. 7 Jobs at risk of automation THE WORLD OF WORK IS CHANGING … TELEMARKETER TRUCK DRIVER POSTAL SERVICE TRAVEL AGENT FISHERMAN FARMER LIBRARIAN PILOT TAXI/UBER DRIVER BANK TELLER
  • 8. 8 Are concerned about becoming obsolete in just 3-5 years 45% almost 50% 73% Among 4,000 senior decision SO SHOULD WE BE WORRIED? Don’t know what their industry will look like in just three years’ time Believe they need to be more ‘digital’ to succeed in the future. makers globally…
  • 9. 10
  • 10. 11 70% of high retention risk employees say they have to leave to advance their careers WILLIS TOWERS WATSON
  • 11. n=8,500 Source:CEB2015CareersEmployeeSurvey The 2020 career challenge: A disrupted career landscape Positionseniority Tenure
  • 12. 13 Design careers around experiences, not positions, to increase satisfaction CEB (2015) Careers designed aroundpositions Careers designed aroundexperiences n = 8,550 11% 24%
  • 13. 14 CAREER ENGAGEMENT BENCHMARKING RESEARCH, FUEL50 (2016) On-the-job development opportunities such as lateral moves increase engagement by up to 30% Talent leverage
  • 14. Fuelling workforce agility through career pathing @careerengager #fuel50 Redefining the career experience Talent Agility for a 2020 world
  • 17. 19 The traditional 9-box is not delivering workforce agility Talent risk Low performer Low potential Solid professional Moderate performer Low potential High professional High performer Low potential Inconsistent player Low performer Moderate potential Key player Moderate performer Moderate potential Current star High performer Moderate potential Rough-diamond Low performer High potential Future star Moderate performer High potential Consistent star High performer High potential Potential Performance
  • 18. 20 Performance A new model for succession planning
  • 19. 21 Talents-based career pathing Fuel50 Performance vs Passion talent matrix Talents to avoid using Potential talent Investment talent Grow this Marketable talent Emerging talent Motivated talent Marketable talent Talent to leverage Talent sweet spot Performance“Iamgoodatthis” Passion “I love to do this”
  • 20. CareerEngagementGroup Best in class career engagement benchmarking research
  • 21. CareerEngagementGroup • Identified aspirational career practices • Invited Senior HR practitioners from around the globe to participate • Over 100 respondents • US, UK, Australia and NZ What we did
  • 23. CareerEngagementGroup A best in class career engagement model Employee empowerment Leaderenablement Organizationalexecution Communication Capability Compatibility Contribution Career engagement ROI Outcomes • Decreasedabsenteeism • Reducedattrition • Reducedhiringcosts • Increasedcustomer • satisfaction • Increasedcustomerloyalty • Increasedproductivityper employee • Increasedrevenueper employee • Increasedinnovation • Increasedinternalmobility • Increasedabilitytofillkey rolesinternally • ImprovedROIontalent investments • Increasedpromotionrate
  • 24. CareerEngagementGroup Organizations with the highest career benchmarking score also had:  Reduced recruiting costs  Lower absenteeism  Reduced turnover  Increased ability to recruit internally  Higher revenue growth per employee
  • 25. CareerEngagementGroup Employee empowerment Leader enablement Organizational execution Pillars of engagement The 3 E’s of career engagement
  • 26. CareerEngagementGroup #1 Invest in talent mobility #2 Build an agile career development mind set #3 Enable careers at all levels #4 Empower managers to become talent champions #5 Build leader coaching capability #6 Increase visibility of talents and career paths Our top 6 best in class practices
  • 27. CareerEngagementGroup Best in class career practices deliver business results
  • 30. CareerEngagementGroup Career pathing is talent management’s new frontier Recruiting On-boarding Performance SuccessionLearningMobility Career pathing Career pathing The neglected piece of the HR tech landscape
  • 31. 36 The Career 1 . A T T R A C T 6 . S T A Y A G I L E 3 . PATHING 2 . O N B O A R D 7 . S T A Y , L E A V E , C O M E B A C K5 . P E R F O R M A N C E 4 . G R O W I N R O L E Experience Why would I join? A personalized career value proposition FuelValues Is this the right fit for me? FuelValues How can I grow my career here? Fuel Pathways – pre hire fit and visibility to future path Custom Career Value Propositions Review Values Fit TalentFit Team Fit Values & Purpose Alignment Toolkits FuelPathing Find my future role FuelChat Get live real- time career advice FuelGoals Create my Learning Growth Map FuelFit Check my Fit & Gaps for Aspirational Roles FuelCoach Find a coach FuelMentor Mentor matching FuelGig Find a Learning Gig FuelGig Experience Marketplace FuelGig Find a Stretch Assignment Fuel Feedback Get 360 feedback FuelGoals Performance Conversation Tools FuelCoaching Team Insight and Coaching Tools FuelAgility For Talent Mobility FuelGig For agile teaming FuelRetention Retention Risk Indicator FuelLeaders Targeted Stay Conversations FuelGig Find External Secondments Alumni Career Portal Keep my talents live , searchable and marketable to the business Map with Fuel50 A L I G N
  • 32. The employee experience… Growth ConversationsStretch Coaches Talent enablement market place Pathing Gigs Learning Paths
  • 33. Anne Fulton CEO / CO-FOUNDER, FUEL50 JOIN THE CAREER EXPERIENCE REVOLUTION go.fuel50.com/join SUBSCRIBE TO OUR #CAREERLABCOMMUNITY