The Changes In Service Delivery With Cloud Computing
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The document discusses the growth of cloud computing and its impact on IT service delivery. It provides revenue projections for different cloud service models like SaaS, IaaS, and PaaS. Examples of cloud reference architectures from IBM, HP, Fujitsu, and Dell are presented. The role of internal IT is changing with more focus on compliance, security and data protection with the adoption of public and hybrid cloud services. Case studies of enterprises adopting cloud and forecasts for different cloud service markets are also summarized.
The Changes In Service Delivery With Cloud Computing
- 1. The changes in service delivery with Cloud Computing Martin Hingley, ITCandor (mhingley@itcandor.com) BrightTALK, April 18th 2012 ITC Market Forecast ITCandor 2012
- 2. Agenda • Cloud Computing sizing • Reference architecture examples • The changing role of internal IT • Enterprise, Government and Service Provider developments • SaaS, BPaaS, IaaS and PaaS services • Summary ITC Market Forecast ITCandor 2012
- 3. Cloud Computing sizing – revenue ($US billions) $6 Other $5 Broadband 21.2% 24.6% Traditional Infrastr ucture $4 s /w 4.6% Fixed Line 4.6% n Internet Service n tatio e lem % Imp 4.8 21.1% $3 Software Maintenance 8.4% Wireless $2 10.8% Cloud $1 World Cloud ITC 2012 - $1.2T $0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2015 ITC Market Forecast ITCandor 2012
- 4. The advantages of different types of Cloud Computing Private Cloud Hybrid Private Cloud TCO TCO (on premise) (on/off premise) Average Security Average Security Performance Elasticity Performance Elasticity Hybrid Multi- Public Cloud TCO TCO Tennant Cloud (off premise) (off premise) Average Security Average Security Performance Elasticity Performance Elasticity ITC Market Forecast ITCandor 2012
- 5. Reference architecture examples - IBM ITC Market Forecast ITCandor 2012
- 6. Cloud architecture example - HP Hybrid Cloud Hybrid Cloud Solutions Solutions Hybrid Dev/Test, IaaS, Information as a Service HP Portal Experience Catalog, Service Request Management, Account Management, Aggregation, Performance, Cost, Billing, Service Reporting HP Private Cloud Licensed Products HP Managed Cloud Services HP Cloud Services Private Dev/Test Email, Collab, Autonomy Protect CRM Analytics Security PaaS Data Services Standalone Unified Comms & Promote Cloud Products Private IaaS Private Cloud w/ Application Dev/ Autonomy Protect Dev/ & Services Lifecycle Mgmt IaaS Test Mgmt & Promote IaaS Test Management …. HP Converged Information Idol10 - manage data & metadata, from archive targets HP Converged Management and Security Common Policy, Orchestration, Monitoring & Security Architectural Elements HP Converged IaaS Controller HP OpenStack Traditional HP CIaaS HP CIaaS HP CIaaS Converged Infrastructure as a Service Converged Infrastructure as a Service Converged Infrastructure as a Service Differentiated & Heterogeneous 3rd 3rd Party Hardware & Software Party Converged Infrastructure Converged Infrastructure Converged Infrastructure Infrastructure Servers Network Storage Servers Network Storage Servers Network Storage Servers Network Storage 3rd Party Traditional HP Private Cloud HP Managed Cloud HP Public Cloud Clouds ITC Market Forecast ITCandor 2012
- 7. Reference architecture examples - Fujitsu ITC Market Forecast ITCandor 2012
- 8. Reference architecture examples - Dell ITC Market Forecast ITCandor 2012
- 9. The changing role of internal IT • Adopting public or hybrid Cloud services grows in complexity with organisational size – Small organisations can extend free-to-use consumer applications – Medium sized companies may build future IT exclusively on Cloud services – Larger organisations tend to concentrate on test-and-development and consumer focused initiatives first • SLAs – badly implemented in many internal systems – are an essential feature of Cloud services • Many companies have subscribed to salesforce.com – but this is not a multi- tenanted solution • Modifying internal infrastructures and concentrating on compliance, security and data protection needs clear sighed policies • Benefits are in shifting Cap Ex to Op Ex, reducing TCO, cutting ‘management’ costs, speeding up time-to-implementation and closer ties between IT and business ITC Market Forecast ITCandor 2012
- 10. SaaS, BPaaS, IaaS and BPaaS services – Worldwide forecast ($US billions) $120 $100 BPaaS $80 $60 IaaS PaaS $40 $20 SaaS $0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 ITC Market Forecast ITCandor 2012
- 11. Enterprise, Government and Service Provider developments • Paychex (HP reference) cut data centre spending – everyone wants Cloud, shame they didn’t think about SLAs first • Bharti Telecom (IBM reference) Bharti Telecom added 2.5 million downloads for its mobile customers in the first month • ComputerLINKS introduced ALVEA services, Arrow works on SaaS, other distributors implement Jamcracker • The UK Government G-Cloud is designed to share IT throughout central government • The Sanctuary Group (Symantec reference) uses desktop virtualisation to deliver services internally ITC Market Forecast ITCandor 2012
- 12. Summary and conclusions • Enterprises need a Cloud service catalogue and desk, need to think about their own reference architecture and implementation • Public Clouds adoption - test and development, moving to social business, collaboration in production – few mission critical applications • Systems vendors suggest reference architectures to help mix – look for Open Standards and multi-vendor choices • Public Clouds could help reduce the inordinate amount of time large companies spend on ‘keeping the lights on’ • A growing number of references of public and hybrid Cloud adoption • We forecast SaaS, IaaS, PaaS and BPaaS as having a strong future ITC Market Forecast ITCandor 2012
- 13. Thank You • Please contact Martin Hingley at mhingley@itcandor.com • Please read more of ITCandor analysis at www.itcandor.net ITC Market Forecast ITCandor 2012