The Essential Skills Every Training Program Manager Needs
0 likes276 views
The document presents an overview of the role of program managers in organizational training and development, highlighting key responsibilities such as creating testing processes, evaluating organizational needs, and facilitating training events. It describes essential skills and qualities needed for successful leadership and people alignment, alongside encouraging curiosity and proactive problem-solving. Additionally, it emphasizes the importance of communication, vendor partnerships, and continuous self-evaluation for improvement in various focus areas.
The Essential Skills Every Training Program Manager Needs
- 2. Presenting Today Hannah Brenner Client Marketing Specialist BizLibrary Katie Miller Marketing Specialist BizLibrary
- 4. What is a Program Manager?
- 5. Creates testing and evaluation processes and procedures Accurately evaluates the needs of their organization Assists in the development of strategic plans Facilitates training events Develops, implements and monitors training programs
- 6. Who They Are Vice Presidents Directors Managers Coordinators Human Resources Training Learning and Development LEVELS DEPARTMENTS Operations
- 7. Based on your role within your Organization, which quadrant do you fall Into today? a) Learning and Development Director and above b) Learning and Development Manager and below c) Human Resources Director and above d) Human Resources Manager and below e) Something else – let us know in Chat! POLL
- 8. Top 10 Areas of Focus
- 10. Invested
- 11. Be invested in the process Display effort, dedication and desire to move the company forward Exhibit excitement and engagement Generational Differences
- 13. What do they do…
- 14. People
- 15. Alignment with your organization Alignment with different people groups up & down
- 16. Skills Needed Approachability Boss Relationships Listening Interpersonal Skills Understanding Others Trustworthy
- 17. What do they do…
- 19. Knowledge of business goals Understanding of current business challenges and problems What’s in the news Awards won Changes within the company or departments Past – Present – Future Be Involved
- 20. Skills Needed Role Awareness Initiative Business Acumen Problem/ Situation Analysis Organizational Agility Sense of Belonging
- 21. What do they do…
- 22. Curious
- 23. Be Curious Keep up with the trends Use BizLibrary Ask Questions Curious Network
- 24. Skills Needed Persistence Analysis of Data Personal Learning Personal Drive Technical Learning Perspective
- 25. What do they do…
- 27. Training Industry How do things evolve What changes happen What is cutting edge What are the trends What other organizations are doing – big and small
- 28. Skills Needed Ambition Organization Results Driven Change Management Decision Making Ability Peer Relationships
- 29. What do they do…
- 30. Communication
- 31. Client Life Cycle High Touch Model 2 Way Commitment Value
- 32. Skills Needed People Reading Personal Relationships Object Listening Proactive Composure Creative Written/Verbal Skills
- 33. What do they do…
- 34. Solutions
- 35. Consistently seeking to solve problems Within the organization that training can solve Within the training program Be agile
- 36. Skills Needed Strategic Agility Problem Solving Project and Goal Focus Proactive Thinking Frequent Change Realistic Expectations
- 37. What do they do…
- 38. Vendor
- 39. Understand Products Your contracted products Other BizLibrary offerings Technical knowledge | Features and Benefits Understand BizLibrary’s Mission, Vision, Values
- 40. Skills Needed Priority Setting Planning Patience Results Orientation Project Scheduling Frequent Orientation With Others
- 41. What do they do…
- 42. Partnership
- 43. How we support YOU How you make OUR partnership better How BizLibrary makes our partnership BETTER
- 44. Skills Needed Competent Learning on the Fly Ethics Innovation Management Negotiation Functional and Technical Skills
- 45. What do they do…
- 46. Leadership
- 47. Coach the Qualities of Leadership Having control and leading an effort Encourage and communicate with others Empower others
- 48. Skills Needed Emotional Intelligence Leading Others Motivating Others Monitoring Others Approachability Manages Vision and Purpose
- 49. What do they do…
- 50. Review
- 52. Key Takeaways Take time to evaluate yourself against each of the top 10 areas of focus Identify where you’re struggling Look to improve skills identified in these areas
- 53. Questions?
- 54. Completing the Framework for Developing Training Programs When developing your training plan, there are many considerations to take into account. In this course, we will focus on gauging a proper timeline, communicating the details of training, and measuring the effectiveness of your training. Completing the Framework for Developing Training Programs
- 55. Advanced Train the Trainer: Today's Training Challenges Video Series We all want a great supervisor - one who sets clear expectations, trusts us to do a great job, and stands up for us when needed. This video series covers the key aspects of becoming a strong supervisor, including getting to know your employees, problem-solving as a team, and helping each person on your team foster a healthy work-life balance. Advanced Train the Trainer: Today's Training Challenges
- 56. Let us know through the poll if you’d like a free demo of BizLibrary’s online course collection. www.bizlibrary.com/demo Try out these video lessons and more!
- 57. Thank you for attending! Katie Miller Marketing Specialist BizLibrary Hannah Brenner Client Marketing Specialist BizLibrary