The Importance of Good
Handling Skills for Dairy Cows
Katy Proudfoot, PhD
The Ohio State University
The plan
• Why good handling skills are important
• From the cow’s perspective
• What to look for on-farm
• When to intervene
Negative
Behavior
High fear
Low
production
Handlers behavior and animal welfare
Poor welfare
Hemsworth et al. (2000)
Positive
Behavior
Low fear
High
production
Handler behavior and animal welfare
Good welfare
Hemsworth et al. (2000)
Handler behavior and animal welfare
POSITIVE behavior
Gentle touching
Gentle stroking
Soft talking
Slow movements
NEGATIVE behavior
Slapping
Pushing
Hitting with object
Using prod
Tail-twists
Loud yelling
Abrupt movements
From the cow’s perspective
Flight zones
‘Flight zone’
What does flight zone tell you?
VS
Pajor, et al. 2003Appl Anim Behav Sci, 80:93
What causes fear and aversion?
Give cows the choice
between two handling
techniques, and see
which they AVOID
Shout!Nothing
“Y-maze”
What do they choose?
-30
-20
-10
0
10
20
30
40
Nothing
Nothing
Nothing
Hit/shout
Hit
Shout
Shout
Cattle
prod
Patting
Feeding
#cowsthatchoseeachside
What do they choose?
-30
-20
-10
0
10
20
30
40
Nothing
Nothing
Nothing
Hit/shout
Hit
Shout
Shout
Cattle
prod
Patting
Feeding
#cowsthatchoseeachside
What do they choose?
-30
-20
-10
0
10
20
30
40
Nothing
Nothing
Nothing
Hit/shout
Hit
Shout
Shout
Cattle
prod
Patting
Feeding
#cowsthatchoseeachside
Shouting is as
aversive as an
electric shock
Negative handler behavior
1. Handlers either behaved positively or
negatively with cows
2. Brought cows into parlor
3. Each handler came into parlor
4. Measured physiological stress response of
cows
• Cows showed stress response when negative
handlers entered the parlor
• Cows can recognize people, and can
remember who treats them negatively
Negative handler behavior
Rushen, et al. 1999. J. Dairy Sci. 82:720
How do cows recognize people?
How do cows recognize people?
Cows trained to push a
lever and get food from
one person (‘rewarder’)
Tested to see who cows
would choose if:
Faces were visible
Faces were covered
How do cows recognize people?
0
20
40
60
80
100
Face visible Face covered
%Choices
Rewarder Non-reward
Cows use faces and other features
0
20
40
60
80
100
Face visible Face covered
%Choices
Rewarder Non-reward
Negative handler behavior
Hemsworth. 2000. Journal of Animal Science. 78:2821
Australian researchers visited 66 dairy
farms and measured the amount of
negative handling that cows experienced
Negative handler behavior
Negative handler behavior correlated with:
 Cow fearfulness (measured by flight zone)
 Low milk yield
 Poor conception rates
Hemsworth. 2000. J Anim Sci. 78:2821
When producers were given a course on animal
handling:
 They were less likely to use negative handling
 They believed that cows were easier to handle
 Cows produced more milk and had higher
conception rates
Benefits of handling training
Hemsworth. 2000. J Anim Sci. 78:2821
Low-stress handling
There are handling techniques that
handlers can learn so they do not need to
shout, hit, kick or prod the cows to get
them to move
Determining if a farm could benefit
from training
LOOK AND LISTEN
Look and listen to the cows
• Do they have large flight zones?
• Do they look ‘on-edge’ or vigilant?
• Do they quickly move away from you and
other people?
• Do they slip/fall?
• Do they ‘bunch’?
• Do they vocalize?
Look and listen to the handlers
• Do they hit/punch the cows?
• Are they using a prod when it is not
necessary?
• Are they yelling/cursing?
• Are they banging objects together
to make loud noise?
• Do they drag calves?
• Do they seem like they don’t care
about the animals?
If YES to any of those questions
• Handlers and their cows would benefit from
handling training
• Training should teach skills, but should also
impact attitude
• Moving cows using flight zone and
point of balance
• Avoiding negative behavior
• Using herd behavior to move cows
• Using positive reinforcement
Why should I care?
Measuring flight zone
• Chose a sample of cows to measure
• Slowly start to walk up to cows at the
feedbunk or in the pen (1 step/sec)
• If cows are moving away when you are >~5 to
10ft away, they are likely fearful
Negative
Behavior
High fear
Low
production
Handler behavior and animal welfare
Poor welfare
Hemsworth et al. (2000)
Negative
attitude
Improving attitude
• Improving skills can improve attitude and job
satisfaction
• Owners should be aware of employees that do
not care about the animals, or are not
satisfied with their jobs
Action should be taken when…
• The employees could benefit from training
• If you see something that you are not
comfortable with
• If employee attitude is a problem
See abuse, stop abuse
Handling training available
• Merck DairyCare365TM
https://www.dairycare365.com/solution/dairy-
care365-training-series
• Validus/Kansas State Animal Care Training
https://www.animalcaretraining.org/PackageDetail.a
spx?type=DAIRY
• ProHand Dairy Cows
Coming soon…
• National Dairy FARM Program
http://www.nationaldairyfarm.com/resources
Questions?

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The Importance of Good Handling Skills for Dairy Cows

  • 1. The Importance of Good Handling Skills for Dairy Cows Katy Proudfoot, PhD The Ohio State University
  • 2. The plan • Why good handling skills are important • From the cow’s perspective • What to look for on-farm • When to intervene
  • 3. Negative Behavior High fear Low production Handlers behavior and animal welfare Poor welfare Hemsworth et al. (2000)
  • 4. Positive Behavior Low fear High production Handler behavior and animal welfare Good welfare Hemsworth et al. (2000)
  • 5. Handler behavior and animal welfare POSITIVE behavior Gentle touching Gentle stroking Soft talking Slow movements NEGATIVE behavior Slapping Pushing Hitting with object Using prod Tail-twists Loud yelling Abrupt movements
  • 6. From the cow’s perspective
  • 8. What does flight zone tell you? VS
  • 9. Pajor, et al. 2003Appl Anim Behav Sci, 80:93 What causes fear and aversion? Give cows the choice between two handling techniques, and see which they AVOID Shout!Nothing “Y-maze”
  • 10. What do they choose? -30 -20 -10 0 10 20 30 40 Nothing Nothing Nothing Hit/shout Hit Shout Shout Cattle prod Patting Feeding #cowsthatchoseeachside
  • 11. What do they choose? -30 -20 -10 0 10 20 30 40 Nothing Nothing Nothing Hit/shout Hit Shout Shout Cattle prod Patting Feeding #cowsthatchoseeachside
  • 12. What do they choose? -30 -20 -10 0 10 20 30 40 Nothing Nothing Nothing Hit/shout Hit Shout Shout Cattle prod Patting Feeding #cowsthatchoseeachside Shouting is as aversive as an electric shock
  • 13. Negative handler behavior 1. Handlers either behaved positively or negatively with cows 2. Brought cows into parlor 3. Each handler came into parlor 4. Measured physiological stress response of cows
  • 14. • Cows showed stress response when negative handlers entered the parlor • Cows can recognize people, and can remember who treats them negatively Negative handler behavior Rushen, et al. 1999. J. Dairy Sci. 82:720
  • 15. How do cows recognize people?
  • 16. How do cows recognize people? Cows trained to push a lever and get food from one person (‘rewarder’) Tested to see who cows would choose if: Faces were visible Faces were covered
  • 17. How do cows recognize people? 0 20 40 60 80 100 Face visible Face covered %Choices Rewarder Non-reward
  • 18. Cows use faces and other features 0 20 40 60 80 100 Face visible Face covered %Choices Rewarder Non-reward
  • 19. Negative handler behavior Hemsworth. 2000. Journal of Animal Science. 78:2821 Australian researchers visited 66 dairy farms and measured the amount of negative handling that cows experienced
  • 20. Negative handler behavior Negative handler behavior correlated with:  Cow fearfulness (measured by flight zone)  Low milk yield  Poor conception rates Hemsworth. 2000. J Anim Sci. 78:2821
  • 21. When producers were given a course on animal handling:  They were less likely to use negative handling  They believed that cows were easier to handle  Cows produced more milk and had higher conception rates Benefits of handling training Hemsworth. 2000. J Anim Sci. 78:2821
  • 22. Low-stress handling There are handling techniques that handlers can learn so they do not need to shout, hit, kick or prod the cows to get them to move
  • 23. Determining if a farm could benefit from training LOOK AND LISTEN
  • 24. Look and listen to the cows • Do they have large flight zones? • Do they look ‘on-edge’ or vigilant? • Do they quickly move away from you and other people? • Do they slip/fall? • Do they ‘bunch’? • Do they vocalize?
  • 25. Look and listen to the handlers • Do they hit/punch the cows? • Are they using a prod when it is not necessary? • Are they yelling/cursing? • Are they banging objects together to make loud noise? • Do they drag calves? • Do they seem like they don’t care about the animals?
  • 26. If YES to any of those questions • Handlers and their cows would benefit from handling training • Training should teach skills, but should also impact attitude • Moving cows using flight zone and point of balance • Avoiding negative behavior • Using herd behavior to move cows • Using positive reinforcement Why should I care?
  • 27. Measuring flight zone • Chose a sample of cows to measure • Slowly start to walk up to cows at the feedbunk or in the pen (1 step/sec) • If cows are moving away when you are >~5 to 10ft away, they are likely fearful
  • 28. Negative Behavior High fear Low production Handler behavior and animal welfare Poor welfare Hemsworth et al. (2000) Negative attitude
  • 29. Improving attitude • Improving skills can improve attitude and job satisfaction • Owners should be aware of employees that do not care about the animals, or are not satisfied with their jobs
  • 30. Action should be taken when… • The employees could benefit from training • If you see something that you are not comfortable with • If employee attitude is a problem
  • 32. Handling training available • Merck DairyCare365TM https://www.dairycare365.com/solution/dairy- care365-training-series • Validus/Kansas State Animal Care Training https://www.animalcaretraining.org/PackageDetail.a spx?type=DAIRY • ProHand Dairy Cows Coming soon… • National Dairy FARM Program http://www.nationaldairyfarm.com/resources

Editor's Notes

  • #9: The amount of space between you and the cow before the cow begins to walk away can tell you a few different things: How excitable a cow is (this could be positive or negative; think of young heifers getting excited and crazy and running around). The larger the flight zone, the more excitable the cow. How fearful a cow is of people/handlers. The larger the flight zone, the more fearful the cow is of people.
  • #16: Cows were trained to push a lever to receive a “reward” from one of two people. After training, cows got the option of visiting both people.
  • #17: Cows were trained to push a lever to receive a “reward” from one of two people. After training, cows got the option of visiting both people.
  • #29: A person’s attitude toward animals can predict their behavior Hemsworth et al. (1995), Breuer et al. (2000), Hemsworth et al. (2000), Wailblinger et al. (2002)