The iso 9000 series ppt
- 2. THE ISO 9000 SERIES Prepared by, Nikhila.M.Nair 1st yr M-pharm Dept.of pharmaceutics 2
- 4. 4 Definition: ISO 9000 is a series of standards , development & published by the ISO that define , establish & maintain an effective QA system for manufacturing & service industries.
- 5. BACKGROUND: WHAT IS ISO? 5 • ISO is a name used for the International standard organization. • Formed in 1947 in Geneva, Switzerland • It is federation of national standards bodies of 143 countries. • To increase quality awareness.
- 6. 6 OBJECTIVES 1.To facilitate International Trade of Goods & services. 2.To obtain competitiveness by obtaining required quality in a cost effective way. 3. Promoting a TQC system.
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- 8. ADVANTAGES 8 FOR THE CUSTOMER- Increase satisfaction & growth in confidence. FOR THE COMPANY- Well defined organization & responsibilities,i.e., minimize possible resource wastage. Establishment of proper communication channel.
- 9. PRINCIPLES OF ISO 9 1. Customer focus 2. Leadership 3. Involvement of people 4. Process approach 5. System approach to management 6. Continual improvement 7. Factual approach to decision making 8. Mutually beneficial supplier relationship
- 11. Requirements of ISO 9001-2000 11 1.Scope 2.Normative reference 3.Terms & definitions 4. Quality management system 5.Management responsibility 6.Resource management 7.Product realization 8.Measurement, analysis & improvement.
- 12. It can be applied to any type of organization. It help in maintaining an efficient quality system in an organization. It creates confidence in customer on quality of product supplied. It acts as competitive barrier.
- 13. REFERENCES http://www.iso.org/iso/en/isoonloine.frontpa ge S.Bhaskar,Industrial Management, First edition,2008 pg no-29.3-29.10 • T. Telsaing, Production Management, first edition pg no- 977-995. • www.pharmaworld.com. 13
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