This document discusses Integrated Pest Management (IPM). IPM aims to provide effective pest control while minimizing human and environmental exposure to pesticides. It involves identifying pests through inspection, setting thresholds for treatment, and using non-chemical control methods where possible. When pesticides are used as part of IPM, application techniques aim to reduce exposure and rely on products with low toxicity and short environmental persistence. The document provides extensive details on conducting site inspections, identifying pests, educating customers, setting objectives, and applying pesticides in a manner that reduces human exposures.