The document discusses the concept of shame. It defines shame as a belief or attitude that there is something wrong with you or someone else. It describes shame as an unhealthy learned emotion that involves assumptions and "supposed to" messages. The document outlines characteristics of shame, such as disrespect and conditional love/acceptance. It also discusses how shame can be experienced through messages directed at oneself or others. The rest of the document explores recognizing shame messages, the emotional injuries caused by shame, and contact information for learning more about shame.