The New VUCA World: Creating Alignment for Stability
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This document summarizes a webinar presentation by Lori Kleiman on creating alignment for stability in a VUCA world. The webinar discusses the challenges of volatility, uncertainty, complexity and ambiguity (VUCA) and provides frameworks to address them, including the SCAILES model. It also covers topics like leadership tactics, developing employees, and communication. The goal is to help organizations and leaders navigate changes in business trends and a dynamic work environment.
The New VUCA World: Creating Alignment for Stability
- 1. © HR Topics | ‹#›
- 2. Presenting Today Follow along on Twitter: #BizWebinar @BizLibrary Erin Boettge Content Marketing Manager, BizLibrary eboettge@bizlibrary.com Lori Kleiman Speaker, Author Consultant HR Topics lori@hrtopics.com
- 3. BizLibrary helps organizations succeed by improving the way employees learn. www.bizlibrary.com/free-trial
- 4. © HR Topics | ‹#› The new VUCA world: How to Create Alignment for Stability Lori Kleiman, SPHR SHRM-SCP Web : www.hrtopics.com Email : lori@hrtopics.com Phone: 847-917-0053 Tweet me! @lorikleiman
- 5. © HR Topics | ‹#› 5 Lori Out of Making lemonade Lemons! Family Business HRpartners Gallagher HR Topics Masters Degree SPHR SHRM-SCP
- 6. © HR Topics | ‹#› | Expectation of each other! | Style Participate Action
- 7. © HR Topics | ‹#› Volatility Rate of change Complexity Multiple key decision factors Uncertainty Unclear about the present Ambiguity Lack of clarity about meaning of an event Predictionaboutfutureimpact? Available Data + +– What is VUCA
- 8. © HR Topics | ‹#› What is VUCA • The situation is understandable, but not predictable • Nature, speed, volume and magnitude of the change are great Volatile • Understanding of impact exists, Information is not readily available • Lack of ability to predict Uncertain • Many interrelated parts; can be predicted, but massive impact • Chaos meets issue management Complex • There is no previous experience – we don’t know what we don’t know • Hazy reality and mixed meanings Ambiguous
- 9. © HR Topics | ‹#› VUCA’s impact on the way we approach business Reframing challenges that face the business SWOT analysis for the future Combination of what you know and what you are able to predict
- 10. © HR Topics | ‹#› SCAILES Framework Systems Complexity Adaptive Innovative Learning Emergence Strategic
- 11. © HR Topics | ‹#› Social Media allows trends to scale at speeds never seen before
- 12. © HR Topics | ‹#›
- 13. © HR Topics | ‹#› Strategic Executive who is Action oriented and Tech savvy
- 14. © HR Topics | ‹#› Leadership in a VUCA world Unleash the full potential of your team Inspirational Motivating Move beyond the norm Paradigm Shifter
- 15. © HR Topics | ‹#› Focus on what drives your organization Return on Investment Market Share Industry leader Product development Risk diversification
- 16. © HR Topics | ‹#› Strategic drivers that determine growth and engagement Price ProductPromotion Place Creation ConnectCulture Collaborate
- 17. © HR Topics | ‹#› Leadership Tactics from US Army Colonel Eric Kail • Communicate Clearly • Ensure intent is understood Volatile • Get fresh perspective • Be Flexible Uncertain • Develop Collaborative Leaders • Value interim solutions Complex • Active Listening • Incremental dividends Ambiguous
- 18. © HR Topics | ‹#› Impact on our people 60% of new leaders underperform in their first two years (Business Wire) National turnover rate is currently at 23.6 %, and is expected to rise (Bureau of Labor Statistics) 43% of workers report they don't feel valued by their employers (Career Builder) 70% of variance in employee engagement is due to interactions with managers (Gallup)
- 20. © HR Topics | ‹#› Business trends impacting HR Concern over skills gap Top quality for Leadership – honesty 38% of workforce is MANAGED by millennials 34% of American workforce are freelance!
- 21. © HR Topics | ‹#› Organizational Design Empowerment Matrix Structure Gotta ask my bossI’ll decide! Beats me
- 22. © HR Topics | ‹#› Employee Development • Assess job fit before promotion • Define what a leader looks like • Transition programs • Ongoing Blended learning
- 23. © HR Topics | ‹#› Diversity
- 24. © HR Topics | ‹#› Gig Economy
- 25. © HR Topics | ‹#› Communication
- 26. © HR Topics | ‹#› High Potential Competencies Talent Potential Behavior Organizational Strategic Initiatives Ambition Engagement © HR Topics Performance
- 27. © HR Topics | ‹#› Modification of Current Job Self Directed Development External Experiences Stretch Assignments Individualized Feedback Beyond Traditional Training Learning Events
- 28. © HR Topics | ‹#› Goal Setting Key drivers of corporate success Defining acceptable ROI Honest reflection of future
- 29. © HR Topics | ‹#› Walk a mile in your CEO’s shoes
- 30. © HR Topics | ‹#› Influence is key – not position or title
- 31. © HR Topics | ‹#› Communicate Communicate Communicate
- 32. © HR Topics | ‹#›Convince with LOGIC Inspire with Emotion
- 33. © HR Topics | ‹#› Communication competencies Direct Understanding Reliable Trustworthy
- 34. © HR Topics | ‹#› Tips Embrace risk Redefine success Keep ego(s) in check Keep learning Be open to everyone and their ideas Accept multiple options – embrace both rather than either or Let go what you can’t control
- 35. © HR Topics | ‹#› We all win together
- 36. IF YOU AREN’T CERTIFIED... This webinar is approved for HRCI Credit
- 37. © HR Topics | ‹#› Lori Kleiman SPHR SHRM-SCP| Web : www.hrtopics.com Email : lori@hrtopics.com @lorikleiman Connect on linked In!
- 38. Make Change Work™ Video Course 1. Dodo’s and Coyotes – Only the Nimble Survive 2. The New Realities of Change 3. What Change Leaders Do 4. Achieving Buy-In for Change: Part 1 5. Achieving Buy-In for Change : Part 2 6. Use Resistance as Your Friend-Follower 7. Use Resistance as Your Friend - Leader 8. When Change Isn’t a Choice - Follower 9. When Change Isn’t a Choice - Leader 10.Building and Sustaining a Nimble Culture
- 39. 6 Lesson Course • The Great Overlooked Opportunity • Identifying Potential A-Players • Building “Aspiration” in B-Players • Organizational Examination Comes First • Leveraging the Talents of B-Players • How to Build More A-Players Developing B-Players into Top Performers
- 40. Try out these video lessons and more! Let us know through the poll if you’d like a free trial of BizLibrary’s online course collection. www.bizlibrary.com/free-trial
- 41. Connect With Us Follow along on Twitter: #BizWebinar @BizLibrary Erin Boettge Content Marketing Manager, BizLibrary eboettge@bizlibrary.com Lori Kleiman Speaker, Author Consultant HR Topics lori@hrtopics.com