A Journey Through Action Research
Jeff Costa
North Carolina State University
ECI 652
jbcosta@ncsu.edu
Fall 2013
I. Reflection
1st Idea
Test how differentiation of
instruction would impact
summative assessment in
the form of a midterm
examination.
I. Reflection
2nd Idea
To what extent will using Web
2.0 technology as an exit
ticket enhance content
mastery?
I. Reflection
3rd Idea
To what extent will using Voki
as an exit ticket enhance
content mastery?
I. Reflection
Collaborative Partner:
 Ms. Maria Matthews
Resume:
 Most experienced U.S.
History teacher in school
 Social Studies
Department Chair
II. Literature Review
 The NCSU online database, EBSCO, was used with the keywords Voki

and Exit Ticket to locate educational articles regarding the original
Research Question: To what extent will using Web 2.0 technology as an
exit ticket enhance content mastery?
II. Literature Review
A. Enhancing classroom interactivity and
engagement: CFL Learner’s perceptions of the
application of Web 2.0 technology.
 Huang & Lin (2011) concluded that Vokis increased

opportunities for oral practice and metalinguistic
awareness in a Chinese as a foreign language.
II. Literature Review
B. Exit Tickets: The Reflective Ticket to Understanding.
 Owen & Sarles (2012) suggest the use of exit tickets to
develop a better level of student understanding.
 The primary audience of the article are middle and
high school media specialists whose students are
involved in various steps of the research process.
II. Literature Review
C. Empowering Fourth-Grade Researchers: Reaping the
Rewards of Web 2.0 Student-Centered Learning.
 The article highlights a young teacher’s successes and
identifies her challenges as she works to integrate
technology into student learning in her fourth grade
classroom using the NCTE 21st Century Framework
 The conclusion of the article offers further suggestions on
how to realistically use the Framework in individual
classrooms.
 These suggestions include: using Web 2.0 tools to alter
usual projects or assignments, using technology to learn
within all content areas, engage in meaningful assessment,
expect chaos, and using the students as resources.
II. Literature Review
D. Increasing Student Motivation in the Middle School
Classroom.
 This study used math attitudinal surveys, exit tickets,
observations, and interviews to determine if motivation in
students would increase if the students were taught
problem solving strategies in order to help them become
more resilient.
 Shears (2004) discovered that students who performed well
on exit tickets consistently demonstrated the ability to use
problem solving strategies. As students completed their
exit ticket, their mastery of their algebraic lesson became
evident.
II. Literature Review
E. Cognitive tools and student-centred
learning: rethinking tools, functions and applications.
 Iiyoshi, Hannafin, & Wang (2005) extol the use of
cognitive tools to scaffold student learning.
 They support the idea of using technological tools to
scaffold information and help learner manage their
cognitive load.
II. Literature Review
F. Evaluation and Testing in Nursing Education.
 This book describes concepts of assessment, testing,
and evaluation in nursing education.
 Even though, Oerman & Gaberson (2006) described
formative assessment for nursing schools, their
theories on assessment can still be applied to the high
school classroom.
 They paint a picture of using observation as well as
data to make a value judgement about learners.
II. Literature Review
G. Anderson & Krathwohl
(2001) revised Bloom’s
Taxonomy to reposition
create at the top level of
mastery learning.
 Their alterations are
consistent with using the
“create” nature of Voki.
III. Purpose
 The purpose of this collaborative action research is to identify to

what extent will using Web 2.0 technology as an exit ticket
enhance content mastery.
 Using data acquired through action research and published
academic articles about Voki and exit ticket, I wish to determine
to what extent students will demonstrate mastery of content.
 Voki is a Web 2.0 tool that produces a customizable, 60-second
speaking avatar. With Voki, students can research a topic, record
a message, and listen to the playback.
 An exit ticket is a “technique that allows the students to show
what they are thinking and what they have learned at the end of
a lesson. Before students leave, they have to hand the teacher a
ticket filled out with an answer to a question, a solution to a
problem, or a response to what they’ve learned” (Exit Ticket,
n.d.).
IV. Setting/Participants/Collaboration
 3rd block Honors US History classroom taught by Ms. Matthews,









the Social Studies Department Chair.
The class has 24 juniors, 2 seniors, and 2 sophomores.
19 females to 9 males. The racial breakdown of the class includes
13 Caucasian, 7 African-American, 7 Hispanic, and 1 Multiracial.
On the day the Action Research was conducted four students
were absent.
The class has 2nd lunch, meaning 45 minutes in class, than
lunch for 45 minutes, before returning for the final 45 minutes of
class.
Since the school has an off campus lunch policy for juniors and
seniors, many in this class leave for lunch.
IV. Setting/Participants/Collaboration
 Timeframe for the action research, based on the pace of the








class, occurred during Goal 6 of the NC Standard Course of
Study.
Goal 6 – United States interest in Imperialism at the turn
of the century.
Action research centered around a lesson on Yellow
Journalism.
I created a formative assessment based on open-ended test
bank questions and Ms. Matthews came up with the idea to
use the Voki to project a Yellow Journalistic message.
We used Ms. Matthews’ summative assessment and I
added one more Yellow Journalism question to it.
V. Intervention/Innovation
 Day 1
 Upon completion of that day’s lesson, students will be split into two
groups. Group A will be given three open questions regarding that
days lesson. Group B will have to create a Voki demonstrating what
was covered in that days lesson. Both exit tickets will be checked
for accuracy.
 Day 2
 All students will take a 9 question summative assessment from the
previous unit. There are three questions on the assessment that
correspond to the lesson on Yellow Journalism.
 Day 3
 A focus group online survey will occur.
 Conclusions will be drawn after the assessment scores are cross

referenced with group membership and survey data.
VI. Methods of Data Collection
Group A – 3 Questions

Group B - Voki
VI. Methods of Data Collection
Summative Assessment

Focus Group Survey
VII. Measures of Validity
 Table 6.2 Strategies for Increasing Validity was used as

a guide for increasing validity
VII. Measures of Validity
Ongoing Reflective Planning
 Developed during the National Board Submission Process.
 Used the website Tumblr to record specific reflections.
VII. Measures of Validity
Peer Debriefing
 Regularly engaged in peer debriefing both with my
cooperating teacher, Ms. Matthews and with another
colleague in the class, Amanda Ireland.
VII. Measures of Validity
Triangulation of Data Sources

Rubrics

Focus
Groups

Exit Tickets

Formal and
Informal
Assessments
VII. Measures of Validity
Audit Trail
 As a result of keeping accurate records of multiple
data sources, an audit trail has been produced.
 It includes student answers to exit ticket question,
submitted Vokis, survey results, and summative
assessment answers.
Measures of Validity
Present results to key audiences
Shana
King

Allison
Reid

William
Herring

Amanda
Ireland

Dr.
Hervey

Jessica
Webb
VIII. Results
 What is meant by

“Yellow Journalism?”
 91% (11 out of 12)

 How was it spurred by

the Spanish-American
War?
 75% (9 out of 12)

 What was its legacy?
 66% (8 out of 12)
VIII. Results
 Nine of the students

submitted a Voki via
email to Ms.
Matthews
 Three students did

not complete the
assignment.
VIII. Results
VIII. Results
2. Give two reasons why the Spanish America War
started.
3 Question Students

Voki Students

100% (12/12)

75% (9/12)
VIII. Results
6. “You supply the pictures and I’ll provide the war.” In 1898, when newspaper
publisher William Randolph Hearst made this statement to artist Frederic
Remington, he was suggesting that: 3 Question Students
Voki Students
A. journalists valued accuracy
75% (9/12)
67% (8/12)
and objectivity
B. artists and writers resented
being censored by the
government
C. artwork made newspapers
more interesting to read
D. journalism could be used to
shape public opinions and
policies
VIII. Results
9. All of the following are examples of yellow journalism EXCEPT“
A. Congress Declares War Against
Spain
3 Question Students
Voki Students
B. Destruction of the warship
58% (7/12)
67% (8/12)
Maine was the work of an
enemy
C. Crisis is at hand; Spanish
Treachery
D. Great Sea Victory!
Vengeance for the Maine Begun
VIII. Results







Of the Voki Students
1. All (11/11) Juniors
2. 4 males, 7 females
3. Perform well
academically
4. Display “reasonably
good” study habits
5. Most were satisfied with
the use of Voki
** Ms. Matthews feels like
there were some errors in
honesty regarding the
survey
IX. Conclusions
To what extent will using Voki as an exit ticket enhance
content mastery?
 We both independently and collectively concluded

that the initial use of a Voki as an exit ticket does not
directly lead to content mastery.

 The data simply did not support

earlier assumptions .
IX. Conclusions
To what extent will using Voki as an exit ticket enhance
content mastery?
 Ms. Matthews offered that prolonged use of Web 2.0

technologies, like Voki, would create different results.
 The students enjoyed the use of the Voki and six of nine
displayed mastery of Yellow Journalism, but the Voki group
scored lower on the summative assessment.
 Future research about the impact on student content
mastery using Voki as an exit ticket would benefit from
exploring the roles of multiple intelligences, a larger
sample size and the use of Voki over a longer period of
time.
X. References
 Anderson, L. W., & Krathwohl, D. R. (Eds.). (2001). A taxonomy for







learning, teaching and assessing:
A revision of Bloom's Taxonomy of educational objectives: Complete
edition, New York : Longman.
Atkinson, T. S., & Swaggerty, E. A. (2011). Empowering Fourth-Grade
Researchers: Reaping the Rewards of Web 2.0 Student-Centered
Learning. Language Arts, 89(2), 99-112.
Exit Ticket. (n.d.). - The Teacher Toolkit. Retrieved November 20, 2013,
from http://www.theteachertoolkit.com/index.php/tool/exitticket
Hendricks, C. (2013). Improving schools through action research: a
reflective practice approach (3rd ed.). Upper Saddle River, N.J.:
Pearson.
X. References
 Huang, C., & Lin, C. (2011). Enhancing Classroom Interactivity And








Engagement: CFL Learners‘ Perceptions Of The Application Of
Web 2.0 Technology. British Journal of Educational Technology,
42(6), E141-E144.
Iiyoshi, T., Hannafin, M. J., & Wang, F. (2005). Cognitive tools and
student-centred learning: rethinking tools, functions and
applications. Educational Media International, 42(4), 283.
Mays, L. C. (2011). WEB 2.0 Digital Tools: Try it yourself or co-learn
with your students. Language Arts, 89(2), 102-102.
Oermann, M. H., & Gaberson, K. B. (2006).Evaluation and testing in
nursing education (2nd ed.). New York: Springer Publishing
Company, Inc.
Owen, D., & Sarles, P. (2012). Exit Tickets: The Reflective Ticket to
Understanding. Library Media Connection, 31(3), 20-22.
Shears, M. L. (2004). Increasing Student Motivation in the Middle
School Classroom. Ontario Action Researcher, 7(3), 14.

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The technology Ticket

  • 1. A Journey Through Action Research
  • 2. Jeff Costa North Carolina State University ECI 652 jbcosta@ncsu.edu Fall 2013
  • 3. I. Reflection 1st Idea Test how differentiation of instruction would impact summative assessment in the form of a midterm examination.
  • 4. I. Reflection 2nd Idea To what extent will using Web 2.0 technology as an exit ticket enhance content mastery?
  • 5. I. Reflection 3rd Idea To what extent will using Voki as an exit ticket enhance content mastery?
  • 6. I. Reflection Collaborative Partner:  Ms. Maria Matthews Resume:  Most experienced U.S. History teacher in school  Social Studies Department Chair
  • 7. II. Literature Review  The NCSU online database, EBSCO, was used with the keywords Voki and Exit Ticket to locate educational articles regarding the original Research Question: To what extent will using Web 2.0 technology as an exit ticket enhance content mastery?
  • 8. II. Literature Review A. Enhancing classroom interactivity and engagement: CFL Learner’s perceptions of the application of Web 2.0 technology.  Huang & Lin (2011) concluded that Vokis increased opportunities for oral practice and metalinguistic awareness in a Chinese as a foreign language.
  • 9. II. Literature Review B. Exit Tickets: The Reflective Ticket to Understanding.  Owen & Sarles (2012) suggest the use of exit tickets to develop a better level of student understanding.  The primary audience of the article are middle and high school media specialists whose students are involved in various steps of the research process.
  • 10. II. Literature Review C. Empowering Fourth-Grade Researchers: Reaping the Rewards of Web 2.0 Student-Centered Learning.  The article highlights a young teacher’s successes and identifies her challenges as she works to integrate technology into student learning in her fourth grade classroom using the NCTE 21st Century Framework  The conclusion of the article offers further suggestions on how to realistically use the Framework in individual classrooms.  These suggestions include: using Web 2.0 tools to alter usual projects or assignments, using technology to learn within all content areas, engage in meaningful assessment, expect chaos, and using the students as resources.
  • 11. II. Literature Review D. Increasing Student Motivation in the Middle School Classroom.  This study used math attitudinal surveys, exit tickets, observations, and interviews to determine if motivation in students would increase if the students were taught problem solving strategies in order to help them become more resilient.  Shears (2004) discovered that students who performed well on exit tickets consistently demonstrated the ability to use problem solving strategies. As students completed their exit ticket, their mastery of their algebraic lesson became evident.
  • 12. II. Literature Review E. Cognitive tools and student-centred learning: rethinking tools, functions and applications.  Iiyoshi, Hannafin, & Wang (2005) extol the use of cognitive tools to scaffold student learning.  They support the idea of using technological tools to scaffold information and help learner manage their cognitive load.
  • 13. II. Literature Review F. Evaluation and Testing in Nursing Education.  This book describes concepts of assessment, testing, and evaluation in nursing education.  Even though, Oerman & Gaberson (2006) described formative assessment for nursing schools, their theories on assessment can still be applied to the high school classroom.  They paint a picture of using observation as well as data to make a value judgement about learners.
  • 14. II. Literature Review G. Anderson & Krathwohl (2001) revised Bloom’s Taxonomy to reposition create at the top level of mastery learning.  Their alterations are consistent with using the “create” nature of Voki.
  • 15. III. Purpose  The purpose of this collaborative action research is to identify to what extent will using Web 2.0 technology as an exit ticket enhance content mastery.  Using data acquired through action research and published academic articles about Voki and exit ticket, I wish to determine to what extent students will demonstrate mastery of content.  Voki is a Web 2.0 tool that produces a customizable, 60-second speaking avatar. With Voki, students can research a topic, record a message, and listen to the playback.  An exit ticket is a “technique that allows the students to show what they are thinking and what they have learned at the end of a lesson. Before students leave, they have to hand the teacher a ticket filled out with an answer to a question, a solution to a problem, or a response to what they’ve learned” (Exit Ticket, n.d.).
  • 16. IV. Setting/Participants/Collaboration  3rd block Honors US History classroom taught by Ms. Matthews,       the Social Studies Department Chair. The class has 24 juniors, 2 seniors, and 2 sophomores. 19 females to 9 males. The racial breakdown of the class includes 13 Caucasian, 7 African-American, 7 Hispanic, and 1 Multiracial. On the day the Action Research was conducted four students were absent. The class has 2nd lunch, meaning 45 minutes in class, than lunch for 45 minutes, before returning for the final 45 minutes of class. Since the school has an off campus lunch policy for juniors and seniors, many in this class leave for lunch.
  • 17. IV. Setting/Participants/Collaboration  Timeframe for the action research, based on the pace of the     class, occurred during Goal 6 of the NC Standard Course of Study. Goal 6 – United States interest in Imperialism at the turn of the century. Action research centered around a lesson on Yellow Journalism. I created a formative assessment based on open-ended test bank questions and Ms. Matthews came up with the idea to use the Voki to project a Yellow Journalistic message. We used Ms. Matthews’ summative assessment and I added one more Yellow Journalism question to it.
  • 18. V. Intervention/Innovation  Day 1  Upon completion of that day’s lesson, students will be split into two groups. Group A will be given three open questions regarding that days lesson. Group B will have to create a Voki demonstrating what was covered in that days lesson. Both exit tickets will be checked for accuracy.  Day 2  All students will take a 9 question summative assessment from the previous unit. There are three questions on the assessment that correspond to the lesson on Yellow Journalism.  Day 3  A focus group online survey will occur.  Conclusions will be drawn after the assessment scores are cross referenced with group membership and survey data.
  • 19. VI. Methods of Data Collection Group A – 3 Questions Group B - Voki
  • 20. VI. Methods of Data Collection Summative Assessment Focus Group Survey
  • 21. VII. Measures of Validity  Table 6.2 Strategies for Increasing Validity was used as a guide for increasing validity
  • 22. VII. Measures of Validity Ongoing Reflective Planning  Developed during the National Board Submission Process.  Used the website Tumblr to record specific reflections.
  • 23. VII. Measures of Validity Peer Debriefing  Regularly engaged in peer debriefing both with my cooperating teacher, Ms. Matthews and with another colleague in the class, Amanda Ireland.
  • 24. VII. Measures of Validity Triangulation of Data Sources Rubrics Focus Groups Exit Tickets Formal and Informal Assessments
  • 25. VII. Measures of Validity Audit Trail  As a result of keeping accurate records of multiple data sources, an audit trail has been produced.  It includes student answers to exit ticket question, submitted Vokis, survey results, and summative assessment answers.
  • 26. Measures of Validity Present results to key audiences Shana King Allison Reid William Herring Amanda Ireland Dr. Hervey Jessica Webb
  • 27. VIII. Results  What is meant by “Yellow Journalism?”  91% (11 out of 12)  How was it spurred by the Spanish-American War?  75% (9 out of 12)  What was its legacy?  66% (8 out of 12)
  • 28. VIII. Results  Nine of the students submitted a Voki via email to Ms. Matthews  Three students did not complete the assignment.
  • 30. VIII. Results 2. Give two reasons why the Spanish America War started. 3 Question Students Voki Students 100% (12/12) 75% (9/12)
  • 31. VIII. Results 6. “You supply the pictures and I’ll provide the war.” In 1898, when newspaper publisher William Randolph Hearst made this statement to artist Frederic Remington, he was suggesting that: 3 Question Students Voki Students A. journalists valued accuracy 75% (9/12) 67% (8/12) and objectivity B. artists and writers resented being censored by the government C. artwork made newspapers more interesting to read D. journalism could be used to shape public opinions and policies
  • 32. VIII. Results 9. All of the following are examples of yellow journalism EXCEPT“ A. Congress Declares War Against Spain 3 Question Students Voki Students B. Destruction of the warship 58% (7/12) 67% (8/12) Maine was the work of an enemy C. Crisis is at hand; Spanish Treachery D. Great Sea Victory! Vengeance for the Maine Begun
  • 33. VIII. Results       Of the Voki Students 1. All (11/11) Juniors 2. 4 males, 7 females 3. Perform well academically 4. Display “reasonably good” study habits 5. Most were satisfied with the use of Voki ** Ms. Matthews feels like there were some errors in honesty regarding the survey
  • 34. IX. Conclusions To what extent will using Voki as an exit ticket enhance content mastery?  We both independently and collectively concluded that the initial use of a Voki as an exit ticket does not directly lead to content mastery.  The data simply did not support earlier assumptions .
  • 35. IX. Conclusions To what extent will using Voki as an exit ticket enhance content mastery?  Ms. Matthews offered that prolonged use of Web 2.0 technologies, like Voki, would create different results.  The students enjoyed the use of the Voki and six of nine displayed mastery of Yellow Journalism, but the Voki group scored lower on the summative assessment.  Future research about the impact on student content mastery using Voki as an exit ticket would benefit from exploring the roles of multiple intelligences, a larger sample size and the use of Voki over a longer period of time.
  • 36. X. References  Anderson, L. W., & Krathwohl, D. R. (Eds.). (2001). A taxonomy for     learning, teaching and assessing: A revision of Bloom's Taxonomy of educational objectives: Complete edition, New York : Longman. Atkinson, T. S., & Swaggerty, E. A. (2011). Empowering Fourth-Grade Researchers: Reaping the Rewards of Web 2.0 Student-Centered Learning. Language Arts, 89(2), 99-112. Exit Ticket. (n.d.). - The Teacher Toolkit. Retrieved November 20, 2013, from http://www.theteachertoolkit.com/index.php/tool/exitticket Hendricks, C. (2013). Improving schools through action research: a reflective practice approach (3rd ed.). Upper Saddle River, N.J.: Pearson.
  • 37. X. References  Huang, C., & Lin, C. (2011). Enhancing Classroom Interactivity And      Engagement: CFL Learners‘ Perceptions Of The Application Of Web 2.0 Technology. British Journal of Educational Technology, 42(6), E141-E144. Iiyoshi, T., Hannafin, M. J., & Wang, F. (2005). Cognitive tools and student-centred learning: rethinking tools, functions and applications. Educational Media International, 42(4), 283. Mays, L. C. (2011). WEB 2.0 Digital Tools: Try it yourself or co-learn with your students. Language Arts, 89(2), 102-102. Oermann, M. H., & Gaberson, K. B. (2006).Evaluation and testing in nursing education (2nd ed.). New York: Springer Publishing Company, Inc. Owen, D., & Sarles, P. (2012). Exit Tickets: The Reflective Ticket to Understanding. Library Media Connection, 31(3), 20-22. Shears, M. L. (2004). Increasing Student Motivation in the Middle School Classroom. Ontario Action Researcher, 7(3), 14.