Ditch the 
Label your world, prejudice free . 
 
20:04   
The Wireless 
Report 
2014 
    
How young people between the ages of 13-25 
engage with smartphone technology AND NAKED PHOTOS.
With special thanks to Habbo, Hackett & Tiger, Bullet PR, Professor Ian Rivers of Brunel University, Liam Hackett, Yuri Yakovlev 
and all members of Ditch the Label staff who have been involved in the production and distribution of this research report. 
Find out more about our anti-bullying charity at www.DitchtheLabel.org.
Contents 
preface 
welcome to ditch the label 
executive summary 
methodology and data sample 
smartphone apps 
use of smartphone apps 
abuse on smartphone apps 
emotional impact of abuse 
reporting abuse on smartphone apps 
behavioural impact of abuse 
sexting 
who’s doing it 
where are the naked images going? 
why do it? 
leaking and the impact 
why not do it? 
attitudes 
case studies 
respondent case studies 
conclusion 
recommendations 
how we can help 
First published on October 15th 2014 by Ditch the Label. This report may not be reproduced without prior 
written consent. Content from this survey must be appropriately referenced in external documents. 
All rights reserved. This research is provided “as is” without warranty and is freely available to the public. 
Copyright 2014 Ditch the Label. Registered charity number: 1156329. 
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17-18 
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28-30 
32-34 
34
WELCOME TO DITCH THE LABEL 
 
About Ditch the Label 
We are a provider of innovative 
advice, support and intervention 
programs designed to benefit 
young people who are impacted 
by bullying within the UK; along 
with parents, guardians, teaching 
professionals, other charities and 
Governmental agencies. 
Through our education 
interventions and research, we 
link the issue of bullying to wider 
societal issues surrounding equality 
and discrimination. We encourage 
young people to embrace and 
celebrate who they are, whilst 
becoming active global citizens. 
Our research also goes on to 
educate other organisations, those 
working with young people and 
the general public. We share our 
research to enable others to also 
develop their interventions for the 
benefit of young people in the UK. We are a nationwide anti-bullying 
charity based in Brighton, UK. We 
believe that everybody is unique, 
despite the kinds of social labels 
they fall under. It doesn’t matter if 
you are white, black, gay, straight, 
asexual, disabled, skinny, curvy, old, 
young, interested in sports, work 
in a salon or feel good in drag, we 
think that you are amazing. 
20:04   
 
Each year we provide advice and 
support to over 70,000 young 
people from across the UK and this 
figure is constantly growing. We 
produce leading support materials, 
along with some of the most 
comprehensive research in the 
world. 
Our Objectives 
1. To build a complex understanding 
of bullying through extensive 
research and involvement with 
young people so that we can 
effectively work towards tackling it 
and identify future trends. 
2. To reduce the prominence and 
effects of bullying within the UK’s 
education system through our 
work with schools, colleges, the 
Government, organisations, parents 
and youths. 
3. To inspire and educate young 
people towards our ethos of 
equality and philanthropy. 
Promoting self-acceptance and 
self-love. 
About this research 
We believe that it is important to 
constantly monitor the environment 
in which we work in by measuring 
shifts in behaviours and attitudes 
through the use of research. 
This research enables us to 
continuously adapt and develop our 
intervention services so that we can 
remain relevant to young people in 
the UK. 
Currently, over 70% of young people 
believe that more work needs to 
be done to reduce the effects and 
prominence of bullying and we are 
working hard to bridge this gap. 
4
EXECUTIVE SUMMARY 
 
The landscape of bullying is one that is constantly changing and adapting to 
progresses made in technology and shifts in behaviours and attitudes. We 
believe that research is one of the most important elements when trying to 
understand the rapidly changing lives of young people. 
As part of this research, we wanted to identify the ways in which young people 
are currently engaging with social media apps that are made specifically for 
the use of smartphones. In The Annual Cyberbullying Survey 2013, which we 
published in October 2013, we identified from a sample of over 10,000 young 
people that up to 69% of them had experienced some degree of bullying on 
the Internet. 
The Wireless Survey 2014 has really unearthed some striking statistics and 
huge areas of concern regarding the safeguarding and wellbeing of young 
people. In particular, the following statistics have really stood out to me: 
• 62% of young people have been sent nasty private messages on a 
smartphone app based social network; 
• 52% of young people who have received abuse have never reported it; 
• 24% of young people who have sent a naked photo of themselves have 
had it shared without their consent. 
In light of our new research, we are pressing for significant changes in 
the ways in which bullying is currently addressed in the UK, and perhaps 
internationally too. We believe that all members of society are stakeholders in 
the issue that is bullying; as the majority of us either experience it first hand or 
have seen it happen to a loved one. 
Although bullying doesn’t always have catastrophic effects, some of the 
statistics unearthed by this research present significant concerns, especially 
with regards to: 
• child pornography; 
• unathorised sharing of naked photos and “revenge porn”; 
• serious threats sent to young people and hate crimes; 
• potential impacts of more severe abuse upon the health and welfare of 
young people. 
Moving forward, we will be implementing this research into our own education 
interventions and the work that we do with schools, colleges, young people 
and other organisations concerned with the welfare and safeguarding of 
young people. We will also be making our findings public and will be sharing 
them with other agencies for the purpose of sharing best practice. 
On a final note, our research finds that it isn’t all doom and gloom with regards 
to the use of smartphone technology. We have unearthed the positive impact 
that young people feel smartphone social networking apps have on their lives 
and friendships. For example, we found that 38% of young people believe that 
smartphone social media has enabled them to make new friends. 
We do not believe in restricting the access to the smartphone apps listed in 
this survey and advocate that education is essential in ensuring that young 
people are using the technologies appropriately. 
Yours, 
Liam Hackett 
liam hackett, ceo 
@ditchthelabel 
liam@ditchthelabel.org 
5
methodology and sample 
Methodology 
Our survey was conducted in partnership with Habbo, the largest online teen community in the world. 
Participation was completely optional and came without incentive. The survey was displayed to all users on the 
Habbo homepage between 18th August 2014 and 14th September 2014. The survey was advertised as one about 
smartphone apps without mention of bullying, abuse or sexting. 
Our total sample size was: 2,732 young people aged 13-25. 
A total of 1,020 respondents were from the United Kingdom. Once cleansed, the data set reduced to 962 
respondents which were used for the analysis contained within this report. 
International participation in The Wireless Survey is ongoing and we plan to release a cross-cultural study in 
July 2015. 
13 14 15 16 17 18 19 20 21 22 23 24 25 
Age of Respondents 
7% 
9% 
15% 14% 
13% 
12% 
8% 
7% 
6% 
3% 3% 
1% 2% 
46% male 
2% transgender 
52% female 
average age: 17.3yrs 
6
disabilities of respondents 
 7% have a physical disability 
 9% have a learning disability 
 5% have autism or aspergers 
sexuality of respondents 
 67% identify as straight 
 10% identify as bisexual 
 8% identify as curious 
 8% identify as gay 
 3% identify as lesbian 
 4% didn’t want to say 
religion of respondents 
 33% identify as atheist 
 2% identify as buddhist 
 32% identify as christian 
 2% identify as pagan 
 13% identify as agnostic 
 1% identify as hindu 
 4% identify as muslim 
 1% identify as jewish 
 1% identify as sikh 
 11% chose not to answer 
7
smartphone apps 
use of smartphone apps 
Part 
abuse on smartphone apps 
1 
reporting abuse on smartphone apps 
impact of abuse on smartphone apps
use of smartphone apps 
Q: Which smartphone apps do you use? 
74% 
use it 
68% 
use it 67% 
9 
use it 
59% 
use it 57% 
use it 
35% 
use it 
13% 
use it 
11% 
use it 
5% 
use it 3% 
use it 
1% 
use it 
Snapchat 
Instant photo sharing platform with 
images being “deleted” after 10 seconds. 
Skype 
Instant video calling and online instant 
messaging via desktop and smartphone. 
Instagram 
Photo sharing app available on most 
major smartphones. 
Whatsapp 
Free instant messaging and multimedia 
app available on smartphones. People 
engage via their mobile numbers. 
Kik Messenger 
Free instant messaging and multimedia 
app available on smartphones. People 
engage via their Kik username. 
Vine 
6 second video sharing app available on 
most major smartphones. 
Viber 
Instant video, phone calling and online 
instant messaging via desktop and 
smartphone. 
Tinder 
Smartphone dating app. Tinder enables 
two users who have “matched” to instant 
message. 
Grindr 
Smartphone dating app for gay men. 
Provides instant messaging, photo and 
location sharing. 
Line 
Free instant messaging and multimedia 
app available on smartphones. Enables 
engagements with brands too. 
Blendr 
Smartphone dating app. Provides instant 
messaging, photo and location sharing.
Q: how frequently do you use each app? 
from those that use each app 
App Several times 
a day 
Once a day Several times 
a week 
Once a 
week 
Once a 
fortnight 
Once a 
month 
Every now 
and again 
Snapchat 
N=712 
65% 11% 10% 3% 1% 1% 9% 
Instagram 
N=654 
55% 15% 8% 6% 2% 4% 10% 
Skype 
N=645 
33% 12% 15% 8% 4% 5% 23% 
Kik Messenger 
N=568 
47% 8% 12% 6% 3% 2% 22% 
WhatsApp 
N=584 
47% 8% 13% 6% 4% 2% 20% 
Vine 
N=337 
25% 14% 19% 9% 3% 4% 26% 
Viber 
N=125 
19% 3% 13% 9% 3% 5% 48% 
Tinder 
N=106 
17% 20% 21% 10% 6% 3% 23% 
Grindr 
N=48 
43% 8% 15% 8% 0% 0% 26% 
Line 
N=29 
34% 10% 7% 3% 3% 38% 5% 
Blendr 
N=10 
29% 10% 10% 29% 2% 1% 19% 
Q: why do you use social networking smartphone apps? 
69% fOR FUN AND 
ENTERTAINMENT 
60% 
to keep up with 
friends and family 
who are away 
to make new 
38% friends 
57% 
as a cheap 
alternative to 
texting and calling 
31% 
to follow 
celebrities and 
brands 
25% 
to connect with 
others for advice 
and support 
use of smartphone apps 
10
11 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
56% 
to help boost 
friendships with 
offline contacts 
40% 
They help 
me boost 
39% 
friendships with 
people 
I know offline 
to make plans 
with people i know 
offline 
to create and 
share content 
with the world 
They enable me 
to create and 
share content 
with the world 
They are fun 
and 
entertaining 
They help me 
keep up to 
date with 
friends/family 
who are away 
A cheap 
alternative to 
texting and 
calling 
They help me 
follow my 
favourite 
celebrities and 
brands 
21% 
to talk to 
people i find 
attractive 
12% 
I use them to 
talk to people 
I find attractive 
to meet 
potential new 
partners 
To make 
plans with 
my offline 
friends 
Enables me 
to meet new 
friends 
Enables me 
to meet 
potential 
partners 
Male (n=441) 
Female (n=501) 
Transgender (n=20) 
Allows me to 
connect with other 
people who are like 
me for advice and 
support 
Q: why do you use social networking smartphone apps? 
gender variance
abuse on smartphone apps 
Q: have you ever experienced abuse from users on a 
smartphone social networking app? 
GRAPH KEY 
SC=SNAPCHAT 
IG=INSTAGRAM 
SP=SKYPE 
KM=KIK MESSENGER 
WA=WHATSAPP 
from those that use each app 
30% 
10% 
47% overall experienced it 
SC IG SP KM WA VN VB TR GR LE BR 
Have you ever received comments on or about your profile? 
35% 
10% 
62% overall experienced it 
SC IG SP KM WA VN VB TR GR LE BR 
5 
8% 
17% 
14% 
16% 
12% 
4% 
1% 
6% 
4% 
VN=VINE 
VB=VIBER 
TR=TINDER 
GR=GRINDR 
LE=LINE 
BR=BLENDER 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
Have you ever received nasty private messages? 
11% 
9% 
24% 
33% 
16% 
2% 2% 
8% 
4% 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
12
Q: have you ever experienced abuse from users on a 
smartphone social networking app? 
GRAPH KEY 
SC=SNAPCHAT 
IG=INSTAGRAM 
SP=SKYPE 
KM=KIK MESSENGER 
WA=WHATSAPP 
from those that use each app 
28% 
0% 
40% overall experienced it 
SC IG SP KM WA VN VB TR GR LE BR 
Have you ever received nasty comments about photos of you? 
9% 
20% 
9% 
14% 
7% 
3% 
0% 
6% 
4% 
VN=VINE 
VB=VIBER 
TR=TINDER 
GR=GRINDR 
LE=LINE 
BR=BLENDER 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
0% 
6% 6% 
22% overall experienced it 
5% 
SC IG SP KM WA VN VB TR GR LE BR 
Have you ever received nasty video comments? 
6% 
8% 
6% 
2% 
4% 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
13
abuse on smartphone apps 
Q: have you ever experienced abuse from users on a 
smartphone social networking app? 
GRAPH KEY 
SC=SNAPCHAT 
IG=INSTAGRAM 
SP=SKYPE 
KM=KIK MESSENGER 
WA=WHATSAPP 
from those that use each app 
15% 
0% 
42% overall experienced it 
SC IG SP KM WA VN VB TR GR LE BR 
Have you ever received hate based comments? 
7% 
14% 14% 
17% 
8% 
4% 
1% 
7% 7% 
VN=VINE 
VB=VIBER 
TR=TINDER 
GR=GRINDR 
LE=LINE 
BR=BLENDER 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
* such as racism, homophobia, xenophobia, Transphobia etc. 
28% overall experienced it 
7% 
10% 10% 
8% 
6% 
1% 
2% 2% 
4% 
7% 
0% 
SC IG SP KM WA VN VB TR GR LE BR 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
Has anybody ever shared your personal information without consent? 
14
Q: have you ever experienced abuse from users on a 
smartphone social networking app? 
GRAPH KEY 
SC=SNAPCHAT 
IG=INSTAGRAM 
SP=SKYPE 
KM=KIK MESSENGER 
WA=WHATSAPP 
VN=VINE 
VB=VIBER 
TR=TINDER 
GR=GRINDR 
LE=LINE 
BR=BLENDER 
from those that use each app 
22% overall experienced it 
3% 
4% 
2% 
11% 
0% 
8% 
10% 
9% 
0% 
SC IG SP KM WA VN VB TR GR LE BR 
Have you ever received threats? 
examples of threats received 
0% 0% 
Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 
James, aged 13 and male received: 
“I will hack your account, I’ll beat you up at school, I will go to your 
house and beat you up and I will get people to beat you up if you 
don’t say sorry.” 
Jessica, aged 15 and female says: 
“If I break up with my boyfriend who I met online he starts to 
threaten me, threatening to post information about me.” 
Dan, aged 16 and male says: 
“I received threats from a group of people online who said that 
they were going to kill me because they found out I was gay.” 
Danica, aged 18 and trans* female says: 
“I am transgender and I have received multiple threats from 
people I know offline threatening to physically assault me and ‘put 
me in hospital’.” 
15
emotional impact of smartphone app abuse 
Q: on a scale of 1-5, how much of an impact did the abuse 
have? 
25% 
20% 
15% 
10% 
5% 
Nasty profile comments Nasty private messages 
No effect- 1 
2 
4 
Managable- 3 
Significant effect- 5 
No effect- 1 
2 
4 
Managable- 3 
Significant effect- 5 
25% 
20% 
15% 
10% 
5% 
No effect- 1 
2 
4 
Managable- 3 
Significant effect- 5 
No effect- 1 
2 
4 
7% 
Managable- 3 
Significant effect- 5 
Nasty comments on 
photos of you 
Nasty comments on 
videos of you 
Hate based comments 
No effect- 1 
2 
4 
Managable- 3 
Significant effect- 5 
25% 
20% 
15% 
10% 
5% 
No effect- 1 
Threats Sharing of personal 
2 
4 
Managable- 3 
Significant effect- 5 
No effect- 1 
information 
2 
9% 8% 
4 
Managable- 3 
Significant effect- 5 
23% 
7% 
11% 
5% 5% 
21% 
7% 
11% 
6% 
8% 
19% 
6% 
10% 
6% 
8% 
22% 
5% 5% 5% 
19% 
8% 8% 
6% 
7% 
19% 
5% 
7% 
5% 
10% 
17% 
5% 5% 
16
reporting abuse on smartphone apps 
Q: have you ever reported any abuse you’ve experienced 
to the support teams on smartphone apps? 
from those who have experienced abuse 
48% reported 
abuse 
52% have never 
reported abuse 
Q: What happened as a result of reporting the abuse? 
from those who have experienced abuse and reported it 
i was happy 
41% 
with the outcome 
i had no response 
to my report 22% 
with the outcome 16% 
i was indifferent 
about the outcome 11% i was disappointed 
i feel like it was 
taken seriously 14% 
i feel like it wasn’t 
taken seriously 26% 
the issue 
was resolved 15% the issue 
got worse 5% 
17
abuse on smartphone apps 
Q: why didn’t you report the abuse? 
from those who have experienced abuse and didn’t report it 
28% 
i don’t believe 
it’s serious enough 
i don’t think it will 
be taken seriously 19% tried it before and 
Q: who did the abuse come from? 
from those who have experienced abuse 
nothing happened 11% 
i don’t know how 
to report it 6% 
i’m scared it 
i don’t like to talk 
10% 10% 
will get worse about it 25% from people i don’t 
know 
21% from people i know 
15% selected ‘other’ 
21% from an anonymous online only 
user 
18% from people i know 
offline 
18
behavioural impact of smartphone app abuse 
Q: which of the following happened as a result of 
receiving abuse on smartphone apps? 
from those who have experienced abuse 
49% experienced a 
reduction in 
confidence 
47% became 
insecure about 
themselves 
38% tried to 
change something 
about themselves 
30% said it was a 
distraction from 
real life 
28% retaliated and 
sent something 
abusive back 
24% turned to self 
harming as a coping 
mechanism 
As with all types of bullying, abuse 
via smartphone apps was found to 
have a profound impact upon the 
confidence of young people from 
across the UK, which in turn can 
have a severe impact upon other 
areas of their lives. 
Communication via smartphone 
apps can be incredibly intimate for 
young people and as such, abuse 
can threaten both physical 
security and emotional security. 
A significant amount of 
respondents internalised the 
abuse that they were receiving 
and saw it as a problem with 
themselves and not as an attitude 
or behavioural issue from the 
perpetrator. 
Whilst on a virtual platform, abuse 
via smartphone apps was found 
to create a significant distraction 
from offline events. This could be 
anything from studies and career 
progression to social life and 
family relationships. 
We found that the “vicious cycle” 
trend does indeed exist within the 
sphere of abuse on smartphone 
apps. Almost 1 in 3 young people 
who had experienced abuse 
responded by sending abuse back. 
Almost 1 in 4 young people turned 
to self harm as a means of dealing 
with the emotional distress and 
upset of abuse they had received 
on a smartphone app. This is a 
much higher rate than is average 
for bullying which shows that it is 
having a profound impact. 
22% changed their 
appearance to try 
and avoid abuse 
16% said it made 
them want to get 
revenge 
13% stopped using 
the social 
networking app 
47% of respondents told us that 
they had, at some point received 
a nasty comment on a photo that 
they had posted of themselves. 
This reactive response suggests 
that young people are internalising 
abuse and seeing themselves as 
the problem. 
For many young people, revenge 
can seem like the most instinctive 
response, and indeed up to 28% 
of them retaliate to abuse by 
reciprocation. 
Just over 1 in 10 young people who 
received abuse on a smartphone 
app were discouraged from using 
the app altogether. 
19
Part 
2 
sexting 
sexting on smartphones 
attitudes towards sexting 
sexting related abuse
naked photos: who’s doing it? 
37% have 
sent a naked 
photo 
63% have 
never sent a 
naked photo 
Several times a 
week 
Once a week Once a 
fortnight 
Once a month Once every 
3 months 
Once every 6 
months 
Once a year Once 
6% 4% 2% 4% 3% 3% 2% 14% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
Male (n=441) 
Female (n=501) 
Transgender (n=20) 
Once Once a 
year 
Once 
every 6 
months 
Once 
every 3 
months 
Once a 
month 
Once a 
fortnight 
Once a 
week 
Several 
times a 
week 
gender variances 
21
naked photos: who’s doing it? 
sexuality variances 
age variances 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
Straight (n=650) 
Bisexual (n=100) 
Gay (n=77) 
Curious (n=73) 
Lesbian (n=25) 
Prefer not to say (n=37) 
Once Once a 
year 
Once 
every 6 
months 
Once 
every 3 
months 
Once a 
month 
Once a 
fortnight 
Once a 
week 
Several 
times a 
week 
90% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
15% of 13 year olds did it, 15% of 14 year olds did it, 30% of 15 year olds did it, 36% of 16 year olds did it, 
Once Once a year Once every 
6 months 
Once every 
3 months 
Once a month Once a 
fortnight 
Once a week Several times 
a week 
80% 
Aged 13 
Aged 14 
Aged 15 
Aged 16 
Aged 17 
Aged 18 
Never 
90% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
Once Once a year Once every 
6 months 
Once every 
3 months 
Once a month Once a 
fortnight 
Once a week Several times 
a week 
80% 
Aged 19 
Aged 20 
Aged 21 
Aged 22 
Aged 23 
Aged 24 
Aged 25 
Never 
37% of 17 year olds did it and 46% of 18 year olds did it. 
22
naked photos: where are they going? 
Q: From the following, who have you sent a naked image 
to in the past? Select as many as is applicable 
from those who have sent a naked photo of themselves on one 
occasion or more 
to my boyfriend 
63% 
or girlfriend 
to someone 
else i know offline 18% to somebody 
i find attractive 32% 
to somebody i am 
casually dating 29% 
to someone 
i know only online 24% 
to someone i don’t 
know well and met 
through an app 19% 
23
naked photos: why do it? 
Q: What are your reasons for sending out naked photos of 
yourself? Select as many as is applicable 
from those who have sent a naked photo of themselves on one 
occasion or more 
it’s harmless fun 49% 
to receive photos back 39% 
it’s the normal thing to do 16% 
everybody does it 16% 
to get somebody to notice me 14% 
i felt pressured into doing it 13% 
to be popular 5% 
gender variances 
25% 
20% 
15% 
10% 
5% 
To get 
somebody to 
notice me 
I felt pressured 
into doing it 
It’s 
harmless 
fun 
To receive 
photos 
back 
Because it’s 
the normal 
thing to do 
To be 
popular 
Male (n=441) 
Female (n=501) 
Everybody 
does it 
24
naked photos: leaking 
Q: To your knowledge, has anybody ever shared a naked photo 
of you without your consent? 
from those who have sent a naked photo of themselves on one 
occasion or more 
76% 
said no 
24% 
said yes 
Q: what happened as a result? 
As a result of having a naked photo shared without consent, young people reported the 
following impacts: 
• 32% felt less confident 
• 26% had suicidal thoughts 
• 24% self harmed 
• 13% started to have sex with more people 
• 13% felt more confident 
• 12% tried to kill themselves 
• 12% felt more attractive 
• 11% developed anti-social behaviours 
• 10% truanted from school or college 
• 10% abused drugs and/or alcohol 
• 8% felt more accepted 
• 5% dropped out of school or college 
• 2% started to share naked photos of others without their consent 
25
Q: What are your reasons against sending a naked photo to 
somebody? Select as many as is applicable 
from those who have never sent a naked photo of themselves 
i just don’t want to 73% 
i don’t think it’s a good thing to do 57% 
it could affect me later on in life 49% 
i’m scared of it being shared without my consent 45% 
i wouldn’t want my family to find out 39% 
i don’t feel comfortable showing my body 33% 
i’m not ready to do anything sexual 22% 
i’ve never been asked to send any 18% 
Q: Which of the following statements do you agree with? 
20% 
Sending naked photos to 
people is just harmless fun 
and part of growing up 
13% 
It is important to send naked 
photos to my boyfriend or 
girlfriend to show that I 
trust them 
12% 
I don’t think sending naked 
photos of myself to others 
could impact me later on in life 
8% 
to be appealing to somebody who 
I find attractive, it is important 
that I send them naked photos to 
capture their attention. 
7% 
I believe that it is safe to 
send a naked photo of myself 
on Snapchat 
I think that it is important to 
send naked photos of myself 
5% 
to somebody who I am 
attracted to 
26
Part 
3 
case studies 
respondent case studies
case studies from respondents 
Jay, 23 and male says: 
“I used Skype to talk to my partner while away at University, one 
jealous member of our social group used Skype to tell me to 
‘back off’ him or he would ‘come and find me’... nothing happened 
though. I also sent a nude photo to my boyfriend who then 
accidently sent it to a close friend of mine, there was no impact, 
friend was mature about it and nothing ever came of it.” 
Siobhan, 22 and female says: 
“An ex boyfriend of mine took naked photos of me on holiday and 
then decided to send it to EVERYONE we knew via WhatsApp. He 
then uploaded the picture online and continued to send it. I got 
the police involved and they said there was nothing they could do 
as when someone has a photo of you ‘it becomes their property to 
do as they wish with it’. 
It bothered me a fair bit as i was only 18 at the time and it was 
being sent to 14 year olds...” 
Bethan, aged 16 and female says: 
“Met someone from Minecraft, he came to my town a few times, 
he seemed nice, told him I was not looking for a relationship and 
he threatened to come to my house.” 
Ross, aged 14 and male says: 
“I get a lot of abuse on smartphone apps and online mainly from 
people I don’t know. Usually they say nasty things about the way I 
look or about my disability.” 
28
Umal, aged 19 and male says: 
“They said they would find me and kill me because I’m gay. I was 
on Grindr talking to a guy I found attractive... we exchanged nudes 
and I sent him my location and then I started to get abuse from 
him and his friends saying that they were coming to kill me.” 
Katy, aged 16 and female says: 
“Our generation is getting too involved in Social media, it is 
disgraceful. People are starting to think sending pictures of ones 
self naked is normal and it’s not.. Where is our pride? Where is our 
sense of personality. Everyone worries what others think, even 
me! It’s time we all learn to accept ourselves and not change for 
anyone because we are desperate of being loved. There is always 
one person who loves us, no matter what the relationship. To most 
people love means doing anything to gain attention and respect, 
sending naked pictures is plain right stupid. 
Let’s say in 5 months time you break up with someone who has 
pictures, they could leak them everywhere. Some people are plain 
right nasty. People need to realise the severity of it all.” 
Chris, aged 15 and male says: 
“I told an online friend about my sexuality on Skype and then he 
started to blackmail me. He said that he would tell everybody and 
out me.” 
Chloe, aged 22 and female says: 
“I once received threats about being attacked, having my family 
attacked, my house broken in to and my car tyres slashed. I felt 
disgusted with myself. I didn’t want to leave my house, talk to 
anyone or do anything. I felt like everyone was talking about me 
and everyone hated me.” 
29
Anonymous says: 
“It was on Skype, my boyfriend at the time was 15 I was 14. I was going through 
family issues and stress, I thought being with him would make me happy. 
We used to call each other and I felt like to be accepted he had to like my 
appearance too. It was long-distance so we had never met each other. So for fun 
I would go on cam and just let him see me. Then he started being dirty and kept 
asking me to show myself, naked. Mostly just show my boobs lol. 
At the time I was like really into him and whenever I said no he would get mad 
like every night and I didn’t like that. So I did it. I hated it the first time I did it but 
I ended up doing it twice for him because he made me feel that by doing it he 
liked me more. This happened about 2 yrs ago, and I still regret it everyday. I also 
found out he took pictures. I don’t know what he did with them but my bet is on 
showing people lol. 
It made me wish that I never met him. My mental health got even worse because 
I couldn’t talk to anyone about it feeling so ashamed at just 14. I could never tell 
my mum... I feel like I disappointed her because she always told me to never do 
anything like that with anyone online and I was like ‘eh this doesn’t count and 
it’s not that important’, but now it’s one of my biggest regrets. He messed me up 
so bad I can’t even like my own body anymore. Showing my boobs was just one 
of the things he made me did. 
I really don’t know, you could make the issue of sexting known throughout 
young people because the most likely time that people will sext is when they’re 
young and innocent and nowadays a lot of young people have access to the 
internet and talking to strangers is so easily. Let them know that if they do do 
anything dumb when they’re young then to not let it hold them back for the rest 
of their life.” 
by donating £2.27, you can provide crucial support to 
1 young person currently being bullied. 
provide help now at: www.ditchthelabel.org/donate 
30
Part 
4 
conclusions 
recommendations 
how we are tackling these issues
our recommendations 
k k k k k k k k 
k k k k k 
Advice For Teens 
>Bullying on Smartphone 
Apps 
Staying safe online is essential. If you are 
being bullied then it is important that you 
tell an adult. You are not alone; in fact 7 in 
10 people experience bullying at some point 
whilst growing up. 
An immediate resolve would be to 
document evidence (screenshots and 
chatlogs) of what is going on and then 
block the users from your social networking 
profiles. If you know the person from school 
or college, take the documented evidence 
to a teacher and tell them about what is 
happening. 
Depending upon the severity of the bullying, 
you may also seek some resolve in 
contacting the Police. Bullying and 
cyberbullying are illegal and so bullies are 
actually breaking the law. If somebody is 
threatening you or sharing your personal 
details, for example, we recommend 
contacting the Police as soon as possible. 
Cyberbullying is no less serious than offline 
bullying and it can be incredibly traumatic. If 
you are feeling low, it is important that you 
tell an adult that you trust - this could be a 
parent/guardian, a teacher, the school 
counsellor or your doctor. Help is available, 
you just need to ask for it. If you would like to 
talk to somebody in confidence, either drop in 
to one of our online help sessions on Habbo 
or give Childline a call on 0800 11 11. 
Download our guide to cyberbullying for 
teens: http://www.ditchthelabel.org/ 
bullying-support-for-teens/ 
>Sexting and Naked Photos 
At the time, sending a naked photo to 
somebody you like can seem like a really 
good idea and it is all too easy to overlook the 
potential risks. Our research has identified 
that statistically, 1 person in every 4 is likely 
to share your naked photo without your 
consent and it could have a significant impact 
upon how you feel about yourself and others 
around you. 
Whilst we primarily recommend that you 
just stay clear, if you are going to do it we 
recommend not including your face or 
anything that is distinguishable about you; 
such as a tattoo, piercing or an identifiable 
piece of furniture for example. Also, if you 
are below the age of 18 or are speaking 
with somebody that is; sending, requesting 
or distributing a naked photo is actually 
classified as child pornography and is a 
criminal offence. 
Equally, when somebody sends you a naked 
photo, it can also feel like a good idea to show 
it to your mates and often the welfare of the 
sender isn’t even considered. Please consider 
the rates of self-harm and plummeting levels 
of confidence that can happen as a result of 
having an intimate photo shared. Oh, and it’s 
also illegal to distribute the content without 
the consent of the sender. 
advice For Parents and 
Guardians 
> Bullying on Smartphone 
Apps 
First and foremost, it is really important to 
build an open and understanding relationship 
with your child so that they feel comfortable 
approaching you with any troubles that they 
may be facing. Often, young people can feel 
embarassed and ashamed about bullying and 
so it is important for them to know that it is 
nothing to hide and that you are always there 
for them if they want to chat. 
There are a few common ‘tell-tale’ signs that 
may suggest your child is being bullied; these 
include, but are not limited to anti-social 
behaviour, a tendency to isolate themselves, 
sudden changes in behaviour or a loss in 
appetite. 
Familiarise yourself with cyberbullying 
related issues and their effects so that you are 
prepared to respond should your child report 
abuse to you. Download our information pack 
from: http://www.ditchthelabel.org/dealing-with- 
cyberbullying/ 
> Sexting and Naked Photos 
First and foremost, it is unlikely that your 
child is going to want to talk to you about 
sexting and naked photos. It may be an 
idea to address it early on by outlining your 
expectations and explaining the risks and 
. 
i 
32
dangers attached to sexting and naked 
photos before your child is given access to 
their first mobile phone. It is also important 
to communicate the potential criminalities of 
sending or requesting naked images to and 
from minors below the age of 18. 
One of the most important things you can 
do as a parent or guardian is to harness 
open and honest communication with your 
children; tell them that they can talk to you 
any time about anything that is troubling 
them, including the issues surrounding 
sexting. It may be worth highlighting 
to your child that it isn’t something you 
haven’t seen before, to weaken the angst of 
communication. 
If your child has had a naked image of them 
distributed without their consent and they 
are below the age of 18, it is important that 
you contact the Police immediately as it is a 
serious criminal offence. Regardless of age, 
it is usually a good idea to get the Police 
involved sooner rather than later. Ensure that 
your childs school or college is aware and 
involved in the process. 
Do not forget to consider the need for 
emotional support for your child either; 
the whole process is going to be incredibly 
difficult and humilating for them so please try 
to be as understanding as possible. 
Advice For Schools and 
Colleges 
> Bullying on Smartphone 
Apps 
It is important for teaching 
professionals to understand the severity of 
cyberbullying and the level of trauma that 
it can cause. Just because it is typed on the 
Internet does not make it any less hurtful to 
your students. 
We always advocate having open and honest 
relationships with your students so that they 
feel comfortable about approaching you with 
any bullying related issues. Our research 
shows that only 38% of young people feel 
comfortable reporting bullying to a teacher. 
We have found that cyberbullying has a 
significant impact upon the emotional welfare 
of students and so it is essential for teachers 
to proactively monitor the behaviour and 
mood of students to check for potential signs 
of bullying. Please be aware that 
cyberbullying may be less obvious than 
physical or verbal bullying in the classroom. 
You may find that students are isolating 
themselves or are exhibiting challenging 
behaviour. 
Ultimately, education is key to reducing the 
effect and prominence of bullying within our 
schools and colleges. Cyberbullying should 
now form part of all PSHE curriculum with 
regularly updated content to reflect the 
constant changing nature of social media. 
We are able to provide this content directly to 
schools and colleges. 
Our cyberbullying strategy consists of lesson 
plans, group activities, action-based learning 
sets and a wide variety of content and covers 
the following topics: 
• The significance of cyberbullying in the 
context of young people’s social lives 
• The severity and legal implications of 
online bullying, including 
harassment and offensive content 
• How to report cyberbullying on social 
networking sites and mobile phone 
networks 
• The importance of taking a social 
responsibility to report cyberbullying 
aimed at others 
• How to behave appropriately online 
• Staying safe online 
• Sexting and naked photos: etiquette 
and how to deal with related situations 
• The legalities surrounding child 
pornography and naked photos 
• What to do if you feel pressured into 
sending naked photos 
• Why apps like Snapchat aren’t safe 
ways to share naked photos 
If you are interested in finding out more about 
our cyberbullying strategies, please contact 
Sue Jones on Sue@DitchtheLabel.org. 
> Sexting and Naked Photos 
It is essential that you consider the welfare 
of the students involved throughout the 
process of investigating and dealing with the 
situation. It is likely that the victim is going to 
feel incredibly embarrassed and may benefit 
from the support of counselling. Try not to 
bring too much attention to the situation but 
be swift in your approach. 
If the child is below the age of 18, it is 
important that you are not involved in the 
process of viewing, storing or distributing 
the image in question. You should seek the 
support of the Police in all cases involving 
minors. 
It is advisable for schools and colleges to be 
proactive with regards to educating students 
about appropriate etiquette regarding sexting 
and naked photos. Also highlighting potential 
criminalities alomg with the emotional 
and behavioural impacts that unathorised 
distribution could have on the victim. 
Advice For Government 
> Bullying on Smartphone 
Apps 
More young people than ever are now 
being bullied online. We strongly advise 
Governments to consider the legislation 
currently governing smartphone social 
networks. Our data has shown that 
some of the largest networks online are 
failing vulnerable minors, which is having 
catastrophic effects. 
Greater investment needs to be made into 
education, particularly to highlight the 
criminalities of cyberbullying and to teach 
young people on exactly what they should 
do if they either fall victim to, or witness 
cyberbullying, whilst also educating on net-etiquette. 
> Sexting and Naked Photos 
Legislation surrounding the unathorised 
distribution of naked photos along with child 
pornography legislation needs to become 
more transparent and accessible to young 
people as a reactive approach. 
Wse believe that from the back of this 
research, British teenagers have significant 
issues in regards to feeling accepted and 
valued and are sending naked photos, at 
times, for the wrong reasons. We need greater 
investment in education and interventions in 
schools and colleges. Investment needs to be 
concentrated on innovation and new ways of 
tackling these issues. 
Advice For Social 
Networks 
> Bullying on Smartphone 
Apps 
Increased investment of moderation time and 
automated reporting technology is absolutely 
essential and the safe guarding of vulnerable 
youths should be marked as a priority. 
Each social network has a responsibility to 
educate all users about cyberbullying, the 
33
impact of it and the ways in which content 
and users can be reported. 
Greater transparency is required and we 
believe that social networks should use an 
external agency to produce annual audits of 
cyberbullying for general release to the public. 
Zero tolerance policies absolutely must be 
established and implemented within all social 
networks, especially those with high incident 
ratios and low support service satisfaction as 
identified within this report. 
Certainly with some smartphone apps, the 
reporting mechanisms either don’t exist or are 
difficult to navigate for young people. These 
mechanisms need to be made visible and the 
process of reporting content and users should 
be explained to users upon registration. 
Strategic partnerships with charities such as 
Ditch the Label, Childline and The Samaritans 
could ensure that direct advice and support 
is available to young people active on each 
network, without increasing burden on 
internal moderation and support teams. 
How We Can Help 
Each year, we work with thousands of teens 
from across the UK to help reduce the effect 
and prominence of bullying. We work in 
partnership with schools and colleges from 
across the country and are able to produce 
tailor made education and research packages 
for different establishments. 
We are able to provide complete 
cyberbullying and sexting educational 
resource packages and are able to produce 
tailored research for schools and colleges. 
We also produce a whole host of bullying 
related resources that are available to young 
people, parents and teaching professionals 
freely from our website. 
To find out more, either visit: www. 
DitchtheLabel.org/education/ or contact us 
on (01273) 201129 / info@DitchtheLabel.org. 
Registered charity number: 1156329. 
by donating £2.27, you 
can provide crucial 
support to 1 young 
person currently being 
bullied. 
provide help now at: 
ditchthelabel.org/donate 
“ZIPIT” 
Zipit is ChildLine’s first ever app, available 
for Android, Apple and BlackBerry 
smartphones (and iPod touch). It’s free to 
download and helps get flirty chat back 
on the right track. It’s packed with killer 
comebacks and top tips to help you stay in 
control. 
34
Ditch the 
Label your world, prejudice free .

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The Wireless Report 2014

  • 1. Ditch the Label your world, prejudice free .  20:04   The Wireless Report 2014     How young people between the ages of 13-25 engage with smartphone technology AND NAKED PHOTOS.
  • 2. With special thanks to Habbo, Hackett & Tiger, Bullet PR, Professor Ian Rivers of Brunel University, Liam Hackett, Yuri Yakovlev and all members of Ditch the Label staff who have been involved in the production and distribution of this research report. Find out more about our anti-bullying charity at www.DitchtheLabel.org.
  • 3. Contents preface welcome to ditch the label executive summary methodology and data sample smartphone apps use of smartphone apps abuse on smartphone apps emotional impact of abuse reporting abuse on smartphone apps behavioural impact of abuse sexting who’s doing it where are the naked images going? why do it? leaking and the impact why not do it? attitudes case studies respondent case studies conclusion recommendations how we can help First published on October 15th 2014 by Ditch the Label. This report may not be reproduced without prior written consent. Content from this survey must be appropriately referenced in external documents. All rights reserved. This research is provided “as is” without warranty and is freely available to the public. Copyright 2014 Ditch the Label. Registered charity number: 1156329. 4 5 6-7 9-11 12-15 16 17-18 19 21-22 23 24 25 26 26 28-30 32-34 34
  • 4. WELCOME TO DITCH THE LABEL  About Ditch the Label We are a provider of innovative advice, support and intervention programs designed to benefit young people who are impacted by bullying within the UK; along with parents, guardians, teaching professionals, other charities and Governmental agencies. Through our education interventions and research, we link the issue of bullying to wider societal issues surrounding equality and discrimination. We encourage young people to embrace and celebrate who they are, whilst becoming active global citizens. Our research also goes on to educate other organisations, those working with young people and the general public. We share our research to enable others to also develop their interventions for the benefit of young people in the UK. We are a nationwide anti-bullying charity based in Brighton, UK. We believe that everybody is unique, despite the kinds of social labels they fall under. It doesn’t matter if you are white, black, gay, straight, asexual, disabled, skinny, curvy, old, young, interested in sports, work in a salon or feel good in drag, we think that you are amazing. 20:04    Each year we provide advice and support to over 70,000 young people from across the UK and this figure is constantly growing. We produce leading support materials, along with some of the most comprehensive research in the world. Our Objectives 1. To build a complex understanding of bullying through extensive research and involvement with young people so that we can effectively work towards tackling it and identify future trends. 2. To reduce the prominence and effects of bullying within the UK’s education system through our work with schools, colleges, the Government, organisations, parents and youths. 3. To inspire and educate young people towards our ethos of equality and philanthropy. Promoting self-acceptance and self-love. About this research We believe that it is important to constantly monitor the environment in which we work in by measuring shifts in behaviours and attitudes through the use of research. This research enables us to continuously adapt and develop our intervention services so that we can remain relevant to young people in the UK. Currently, over 70% of young people believe that more work needs to be done to reduce the effects and prominence of bullying and we are working hard to bridge this gap. 4
  • 5. EXECUTIVE SUMMARY  The landscape of bullying is one that is constantly changing and adapting to progresses made in technology and shifts in behaviours and attitudes. We believe that research is one of the most important elements when trying to understand the rapidly changing lives of young people. As part of this research, we wanted to identify the ways in which young people are currently engaging with social media apps that are made specifically for the use of smartphones. In The Annual Cyberbullying Survey 2013, which we published in October 2013, we identified from a sample of over 10,000 young people that up to 69% of them had experienced some degree of bullying on the Internet. The Wireless Survey 2014 has really unearthed some striking statistics and huge areas of concern regarding the safeguarding and wellbeing of young people. In particular, the following statistics have really stood out to me: • 62% of young people have been sent nasty private messages on a smartphone app based social network; • 52% of young people who have received abuse have never reported it; • 24% of young people who have sent a naked photo of themselves have had it shared without their consent. In light of our new research, we are pressing for significant changes in the ways in which bullying is currently addressed in the UK, and perhaps internationally too. We believe that all members of society are stakeholders in the issue that is bullying; as the majority of us either experience it first hand or have seen it happen to a loved one. Although bullying doesn’t always have catastrophic effects, some of the statistics unearthed by this research present significant concerns, especially with regards to: • child pornography; • unathorised sharing of naked photos and “revenge porn”; • serious threats sent to young people and hate crimes; • potential impacts of more severe abuse upon the health and welfare of young people. Moving forward, we will be implementing this research into our own education interventions and the work that we do with schools, colleges, young people and other organisations concerned with the welfare and safeguarding of young people. We will also be making our findings public and will be sharing them with other agencies for the purpose of sharing best practice. On a final note, our research finds that it isn’t all doom and gloom with regards to the use of smartphone technology. We have unearthed the positive impact that young people feel smartphone social networking apps have on their lives and friendships. For example, we found that 38% of young people believe that smartphone social media has enabled them to make new friends. We do not believe in restricting the access to the smartphone apps listed in this survey and advocate that education is essential in ensuring that young people are using the technologies appropriately. Yours, Liam Hackett liam hackett, ceo @ditchthelabel liam@ditchthelabel.org 5
  • 6. methodology and sample Methodology Our survey was conducted in partnership with Habbo, the largest online teen community in the world. Participation was completely optional and came without incentive. The survey was displayed to all users on the Habbo homepage between 18th August 2014 and 14th September 2014. The survey was advertised as one about smartphone apps without mention of bullying, abuse or sexting. Our total sample size was: 2,732 young people aged 13-25. A total of 1,020 respondents were from the United Kingdom. Once cleansed, the data set reduced to 962 respondents which were used for the analysis contained within this report. International participation in The Wireless Survey is ongoing and we plan to release a cross-cultural study in July 2015. 13 14 15 16 17 18 19 20 21 22 23 24 25 Age of Respondents 7% 9% 15% 14% 13% 12% 8% 7% 6% 3% 3% 1% 2% 46% male 2% transgender 52% female average age: 17.3yrs 6
  • 7. disabilities of respondents  7% have a physical disability  9% have a learning disability  5% have autism or aspergers sexuality of respondents  67% identify as straight  10% identify as bisexual  8% identify as curious  8% identify as gay  3% identify as lesbian  4% didn’t want to say religion of respondents  33% identify as atheist  2% identify as buddhist  32% identify as christian  2% identify as pagan  13% identify as agnostic  1% identify as hindu  4% identify as muslim  1% identify as jewish  1% identify as sikh  11% chose not to answer 7
  • 8. smartphone apps use of smartphone apps Part abuse on smartphone apps 1 reporting abuse on smartphone apps impact of abuse on smartphone apps
  • 9. use of smartphone apps Q: Which smartphone apps do you use? 74% use it 68% use it 67% 9 use it 59% use it 57% use it 35% use it 13% use it 11% use it 5% use it 3% use it 1% use it Snapchat Instant photo sharing platform with images being “deleted” after 10 seconds. Skype Instant video calling and online instant messaging via desktop and smartphone. Instagram Photo sharing app available on most major smartphones. Whatsapp Free instant messaging and multimedia app available on smartphones. People engage via their mobile numbers. Kik Messenger Free instant messaging and multimedia app available on smartphones. People engage via their Kik username. Vine 6 second video sharing app available on most major smartphones. Viber Instant video, phone calling and online instant messaging via desktop and smartphone. Tinder Smartphone dating app. Tinder enables two users who have “matched” to instant message. Grindr Smartphone dating app for gay men. Provides instant messaging, photo and location sharing. Line Free instant messaging and multimedia app available on smartphones. Enables engagements with brands too. Blendr Smartphone dating app. Provides instant messaging, photo and location sharing.
  • 10. Q: how frequently do you use each app? from those that use each app App Several times a day Once a day Several times a week Once a week Once a fortnight Once a month Every now and again Snapchat N=712 65% 11% 10% 3% 1% 1% 9% Instagram N=654 55% 15% 8% 6% 2% 4% 10% Skype N=645 33% 12% 15% 8% 4% 5% 23% Kik Messenger N=568 47% 8% 12% 6% 3% 2% 22% WhatsApp N=584 47% 8% 13% 6% 4% 2% 20% Vine N=337 25% 14% 19% 9% 3% 4% 26% Viber N=125 19% 3% 13% 9% 3% 5% 48% Tinder N=106 17% 20% 21% 10% 6% 3% 23% Grindr N=48 43% 8% 15% 8% 0% 0% 26% Line N=29 34% 10% 7% 3% 3% 38% 5% Blendr N=10 29% 10% 10% 29% 2% 1% 19% Q: why do you use social networking smartphone apps? 69% fOR FUN AND ENTERTAINMENT 60% to keep up with friends and family who are away to make new 38% friends 57% as a cheap alternative to texting and calling 31% to follow celebrities and brands 25% to connect with others for advice and support use of smartphone apps 10
  • 11. 11 80% 70% 60% 50% 40% 30% 20% 10% 56% to help boost friendships with offline contacts 40% They help me boost 39% friendships with people I know offline to make plans with people i know offline to create and share content with the world They enable me to create and share content with the world They are fun and entertaining They help me keep up to date with friends/family who are away A cheap alternative to texting and calling They help me follow my favourite celebrities and brands 21% to talk to people i find attractive 12% I use them to talk to people I find attractive to meet potential new partners To make plans with my offline friends Enables me to meet new friends Enables me to meet potential partners Male (n=441) Female (n=501) Transgender (n=20) Allows me to connect with other people who are like me for advice and support Q: why do you use social networking smartphone apps? gender variance
  • 12. abuse on smartphone apps Q: have you ever experienced abuse from users on a smartphone social networking app? GRAPH KEY SC=SNAPCHAT IG=INSTAGRAM SP=SKYPE KM=KIK MESSENGER WA=WHATSAPP from those that use each app 30% 10% 47% overall experienced it SC IG SP KM WA VN VB TR GR LE BR Have you ever received comments on or about your profile? 35% 10% 62% overall experienced it SC IG SP KM WA VN VB TR GR LE BR 5 8% 17% 14% 16% 12% 4% 1% 6% 4% VN=VINE VB=VIBER TR=TINDER GR=GRINDR LE=LINE BR=BLENDER Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender Have you ever received nasty private messages? 11% 9% 24% 33% 16% 2% 2% 8% 4% Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 12
  • 13. Q: have you ever experienced abuse from users on a smartphone social networking app? GRAPH KEY SC=SNAPCHAT IG=INSTAGRAM SP=SKYPE KM=KIK MESSENGER WA=WHATSAPP from those that use each app 28% 0% 40% overall experienced it SC IG SP KM WA VN VB TR GR LE BR Have you ever received nasty comments about photos of you? 9% 20% 9% 14% 7% 3% 0% 6% 4% VN=VINE VB=VIBER TR=TINDER GR=GRINDR LE=LINE BR=BLENDER Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 0% 6% 6% 22% overall experienced it 5% SC IG SP KM WA VN VB TR GR LE BR Have you ever received nasty video comments? 6% 8% 6% 2% 4% Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender 13
  • 14. abuse on smartphone apps Q: have you ever experienced abuse from users on a smartphone social networking app? GRAPH KEY SC=SNAPCHAT IG=INSTAGRAM SP=SKYPE KM=KIK MESSENGER WA=WHATSAPP from those that use each app 15% 0% 42% overall experienced it SC IG SP KM WA VN VB TR GR LE BR Have you ever received hate based comments? 7% 14% 14% 17% 8% 4% 1% 7% 7% VN=VINE VB=VIBER TR=TINDER GR=GRINDR LE=LINE BR=BLENDER Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender * such as racism, homophobia, xenophobia, Transphobia etc. 28% overall experienced it 7% 10% 10% 8% 6% 1% 2% 2% 4% 7% 0% SC IG SP KM WA VN VB TR GR LE BR Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender Has anybody ever shared your personal information without consent? 14
  • 15. Q: have you ever experienced abuse from users on a smartphone social networking app? GRAPH KEY SC=SNAPCHAT IG=INSTAGRAM SP=SKYPE KM=KIK MESSENGER WA=WHATSAPP VN=VINE VB=VIBER TR=TINDER GR=GRINDR LE=LINE BR=BLENDER from those that use each app 22% overall experienced it 3% 4% 2% 11% 0% 8% 10% 9% 0% SC IG SP KM WA VN VB TR GR LE BR Have you ever received threats? examples of threats received 0% 0% Snapchat Instagram Skype Kik Messenger Whatsapp Vine Viber Tinder Grindr Line Blender James, aged 13 and male received: “I will hack your account, I’ll beat you up at school, I will go to your house and beat you up and I will get people to beat you up if you don’t say sorry.” Jessica, aged 15 and female says: “If I break up with my boyfriend who I met online he starts to threaten me, threatening to post information about me.” Dan, aged 16 and male says: “I received threats from a group of people online who said that they were going to kill me because they found out I was gay.” Danica, aged 18 and trans* female says: “I am transgender and I have received multiple threats from people I know offline threatening to physically assault me and ‘put me in hospital’.” 15
  • 16. emotional impact of smartphone app abuse Q: on a scale of 1-5, how much of an impact did the abuse have? 25% 20% 15% 10% 5% Nasty profile comments Nasty private messages No effect- 1 2 4 Managable- 3 Significant effect- 5 No effect- 1 2 4 Managable- 3 Significant effect- 5 25% 20% 15% 10% 5% No effect- 1 2 4 Managable- 3 Significant effect- 5 No effect- 1 2 4 7% Managable- 3 Significant effect- 5 Nasty comments on photos of you Nasty comments on videos of you Hate based comments No effect- 1 2 4 Managable- 3 Significant effect- 5 25% 20% 15% 10% 5% No effect- 1 Threats Sharing of personal 2 4 Managable- 3 Significant effect- 5 No effect- 1 information 2 9% 8% 4 Managable- 3 Significant effect- 5 23% 7% 11% 5% 5% 21% 7% 11% 6% 8% 19% 6% 10% 6% 8% 22% 5% 5% 5% 19% 8% 8% 6% 7% 19% 5% 7% 5% 10% 17% 5% 5% 16
  • 17. reporting abuse on smartphone apps Q: have you ever reported any abuse you’ve experienced to the support teams on smartphone apps? from those who have experienced abuse 48% reported abuse 52% have never reported abuse Q: What happened as a result of reporting the abuse? from those who have experienced abuse and reported it i was happy 41% with the outcome i had no response to my report 22% with the outcome 16% i was indifferent about the outcome 11% i was disappointed i feel like it was taken seriously 14% i feel like it wasn’t taken seriously 26% the issue was resolved 15% the issue got worse 5% 17
  • 18. abuse on smartphone apps Q: why didn’t you report the abuse? from those who have experienced abuse and didn’t report it 28% i don’t believe it’s serious enough i don’t think it will be taken seriously 19% tried it before and Q: who did the abuse come from? from those who have experienced abuse nothing happened 11% i don’t know how to report it 6% i’m scared it i don’t like to talk 10% 10% will get worse about it 25% from people i don’t know 21% from people i know 15% selected ‘other’ 21% from an anonymous online only user 18% from people i know offline 18
  • 19. behavioural impact of smartphone app abuse Q: which of the following happened as a result of receiving abuse on smartphone apps? from those who have experienced abuse 49% experienced a reduction in confidence 47% became insecure about themselves 38% tried to change something about themselves 30% said it was a distraction from real life 28% retaliated and sent something abusive back 24% turned to self harming as a coping mechanism As with all types of bullying, abuse via smartphone apps was found to have a profound impact upon the confidence of young people from across the UK, which in turn can have a severe impact upon other areas of their lives. Communication via smartphone apps can be incredibly intimate for young people and as such, abuse can threaten both physical security and emotional security. A significant amount of respondents internalised the abuse that they were receiving and saw it as a problem with themselves and not as an attitude or behavioural issue from the perpetrator. Whilst on a virtual platform, abuse via smartphone apps was found to create a significant distraction from offline events. This could be anything from studies and career progression to social life and family relationships. We found that the “vicious cycle” trend does indeed exist within the sphere of abuse on smartphone apps. Almost 1 in 3 young people who had experienced abuse responded by sending abuse back. Almost 1 in 4 young people turned to self harm as a means of dealing with the emotional distress and upset of abuse they had received on a smartphone app. This is a much higher rate than is average for bullying which shows that it is having a profound impact. 22% changed their appearance to try and avoid abuse 16% said it made them want to get revenge 13% stopped using the social networking app 47% of respondents told us that they had, at some point received a nasty comment on a photo that they had posted of themselves. This reactive response suggests that young people are internalising abuse and seeing themselves as the problem. For many young people, revenge can seem like the most instinctive response, and indeed up to 28% of them retaliate to abuse by reciprocation. Just over 1 in 10 young people who received abuse on a smartphone app were discouraged from using the app altogether. 19
  • 20. Part 2 sexting sexting on smartphones attitudes towards sexting sexting related abuse
  • 21. naked photos: who’s doing it? 37% have sent a naked photo 63% have never sent a naked photo Several times a week Once a week Once a fortnight Once a month Once every 3 months Once every 6 months Once a year Once 6% 4% 2% 4% 3% 3% 2% 14% 70% 60% 50% 40% 30% 20% 10% Male (n=441) Female (n=501) Transgender (n=20) Once Once a year Once every 6 months Once every 3 months Once a month Once a fortnight Once a week Several times a week gender variances 21
  • 22. naked photos: who’s doing it? sexuality variances age variances 70% 60% 50% 40% 30% 20% 10% Straight (n=650) Bisexual (n=100) Gay (n=77) Curious (n=73) Lesbian (n=25) Prefer not to say (n=37) Once Once a year Once every 6 months Once every 3 months Once a month Once a fortnight Once a week Several times a week 90% 70% 60% 50% 40% 30% 20% 10% 15% of 13 year olds did it, 15% of 14 year olds did it, 30% of 15 year olds did it, 36% of 16 year olds did it, Once Once a year Once every 6 months Once every 3 months Once a month Once a fortnight Once a week Several times a week 80% Aged 13 Aged 14 Aged 15 Aged 16 Aged 17 Aged 18 Never 90% 70% 60% 50% 40% 30% 20% 10% Once Once a year Once every 6 months Once every 3 months Once a month Once a fortnight Once a week Several times a week 80% Aged 19 Aged 20 Aged 21 Aged 22 Aged 23 Aged 24 Aged 25 Never 37% of 17 year olds did it and 46% of 18 year olds did it. 22
  • 23. naked photos: where are they going? Q: From the following, who have you sent a naked image to in the past? Select as many as is applicable from those who have sent a naked photo of themselves on one occasion or more to my boyfriend 63% or girlfriend to someone else i know offline 18% to somebody i find attractive 32% to somebody i am casually dating 29% to someone i know only online 24% to someone i don’t know well and met through an app 19% 23
  • 24. naked photos: why do it? Q: What are your reasons for sending out naked photos of yourself? Select as many as is applicable from those who have sent a naked photo of themselves on one occasion or more it’s harmless fun 49% to receive photos back 39% it’s the normal thing to do 16% everybody does it 16% to get somebody to notice me 14% i felt pressured into doing it 13% to be popular 5% gender variances 25% 20% 15% 10% 5% To get somebody to notice me I felt pressured into doing it It’s harmless fun To receive photos back Because it’s the normal thing to do To be popular Male (n=441) Female (n=501) Everybody does it 24
  • 25. naked photos: leaking Q: To your knowledge, has anybody ever shared a naked photo of you without your consent? from those who have sent a naked photo of themselves on one occasion or more 76% said no 24% said yes Q: what happened as a result? As a result of having a naked photo shared without consent, young people reported the following impacts: • 32% felt less confident • 26% had suicidal thoughts • 24% self harmed • 13% started to have sex with more people • 13% felt more confident • 12% tried to kill themselves • 12% felt more attractive • 11% developed anti-social behaviours • 10% truanted from school or college • 10% abused drugs and/or alcohol • 8% felt more accepted • 5% dropped out of school or college • 2% started to share naked photos of others without their consent 25
  • 26. Q: What are your reasons against sending a naked photo to somebody? Select as many as is applicable from those who have never sent a naked photo of themselves i just don’t want to 73% i don’t think it’s a good thing to do 57% it could affect me later on in life 49% i’m scared of it being shared without my consent 45% i wouldn’t want my family to find out 39% i don’t feel comfortable showing my body 33% i’m not ready to do anything sexual 22% i’ve never been asked to send any 18% Q: Which of the following statements do you agree with? 20% Sending naked photos to people is just harmless fun and part of growing up 13% It is important to send naked photos to my boyfriend or girlfriend to show that I trust them 12% I don’t think sending naked photos of myself to others could impact me later on in life 8% to be appealing to somebody who I find attractive, it is important that I send them naked photos to capture their attention. 7% I believe that it is safe to send a naked photo of myself on Snapchat I think that it is important to send naked photos of myself 5% to somebody who I am attracted to 26
  • 27. Part 3 case studies respondent case studies
  • 28. case studies from respondents Jay, 23 and male says: “I used Skype to talk to my partner while away at University, one jealous member of our social group used Skype to tell me to ‘back off’ him or he would ‘come and find me’... nothing happened though. I also sent a nude photo to my boyfriend who then accidently sent it to a close friend of mine, there was no impact, friend was mature about it and nothing ever came of it.” Siobhan, 22 and female says: “An ex boyfriend of mine took naked photos of me on holiday and then decided to send it to EVERYONE we knew via WhatsApp. He then uploaded the picture online and continued to send it. I got the police involved and they said there was nothing they could do as when someone has a photo of you ‘it becomes their property to do as they wish with it’. It bothered me a fair bit as i was only 18 at the time and it was being sent to 14 year olds...” Bethan, aged 16 and female says: “Met someone from Minecraft, he came to my town a few times, he seemed nice, told him I was not looking for a relationship and he threatened to come to my house.” Ross, aged 14 and male says: “I get a lot of abuse on smartphone apps and online mainly from people I don’t know. Usually they say nasty things about the way I look or about my disability.” 28
  • 29. Umal, aged 19 and male says: “They said they would find me and kill me because I’m gay. I was on Grindr talking to a guy I found attractive... we exchanged nudes and I sent him my location and then I started to get abuse from him and his friends saying that they were coming to kill me.” Katy, aged 16 and female says: “Our generation is getting too involved in Social media, it is disgraceful. People are starting to think sending pictures of ones self naked is normal and it’s not.. Where is our pride? Where is our sense of personality. Everyone worries what others think, even me! It’s time we all learn to accept ourselves and not change for anyone because we are desperate of being loved. There is always one person who loves us, no matter what the relationship. To most people love means doing anything to gain attention and respect, sending naked pictures is plain right stupid. Let’s say in 5 months time you break up with someone who has pictures, they could leak them everywhere. Some people are plain right nasty. People need to realise the severity of it all.” Chris, aged 15 and male says: “I told an online friend about my sexuality on Skype and then he started to blackmail me. He said that he would tell everybody and out me.” Chloe, aged 22 and female says: “I once received threats about being attacked, having my family attacked, my house broken in to and my car tyres slashed. I felt disgusted with myself. I didn’t want to leave my house, talk to anyone or do anything. I felt like everyone was talking about me and everyone hated me.” 29
  • 30. Anonymous says: “It was on Skype, my boyfriend at the time was 15 I was 14. I was going through family issues and stress, I thought being with him would make me happy. We used to call each other and I felt like to be accepted he had to like my appearance too. It was long-distance so we had never met each other. So for fun I would go on cam and just let him see me. Then he started being dirty and kept asking me to show myself, naked. Mostly just show my boobs lol. At the time I was like really into him and whenever I said no he would get mad like every night and I didn’t like that. So I did it. I hated it the first time I did it but I ended up doing it twice for him because he made me feel that by doing it he liked me more. This happened about 2 yrs ago, and I still regret it everyday. I also found out he took pictures. I don’t know what he did with them but my bet is on showing people lol. It made me wish that I never met him. My mental health got even worse because I couldn’t talk to anyone about it feeling so ashamed at just 14. I could never tell my mum... I feel like I disappointed her because she always told me to never do anything like that with anyone online and I was like ‘eh this doesn’t count and it’s not that important’, but now it’s one of my biggest regrets. He messed me up so bad I can’t even like my own body anymore. Showing my boobs was just one of the things he made me did. I really don’t know, you could make the issue of sexting known throughout young people because the most likely time that people will sext is when they’re young and innocent and nowadays a lot of young people have access to the internet and talking to strangers is so easily. Let them know that if they do do anything dumb when they’re young then to not let it hold them back for the rest of their life.” by donating £2.27, you can provide crucial support to 1 young person currently being bullied. provide help now at: www.ditchthelabel.org/donate 30
  • 31. Part 4 conclusions recommendations how we are tackling these issues
  • 32. our recommendations k k k k k k k k k k k k k Advice For Teens >Bullying on Smartphone Apps Staying safe online is essential. If you are being bullied then it is important that you tell an adult. You are not alone; in fact 7 in 10 people experience bullying at some point whilst growing up. An immediate resolve would be to document evidence (screenshots and chatlogs) of what is going on and then block the users from your social networking profiles. If you know the person from school or college, take the documented evidence to a teacher and tell them about what is happening. Depending upon the severity of the bullying, you may also seek some resolve in contacting the Police. Bullying and cyberbullying are illegal and so bullies are actually breaking the law. If somebody is threatening you or sharing your personal details, for example, we recommend contacting the Police as soon as possible. Cyberbullying is no less serious than offline bullying and it can be incredibly traumatic. If you are feeling low, it is important that you tell an adult that you trust - this could be a parent/guardian, a teacher, the school counsellor or your doctor. Help is available, you just need to ask for it. If you would like to talk to somebody in confidence, either drop in to one of our online help sessions on Habbo or give Childline a call on 0800 11 11. Download our guide to cyberbullying for teens: http://www.ditchthelabel.org/ bullying-support-for-teens/ >Sexting and Naked Photos At the time, sending a naked photo to somebody you like can seem like a really good idea and it is all too easy to overlook the potential risks. Our research has identified that statistically, 1 person in every 4 is likely to share your naked photo without your consent and it could have a significant impact upon how you feel about yourself and others around you. Whilst we primarily recommend that you just stay clear, if you are going to do it we recommend not including your face or anything that is distinguishable about you; such as a tattoo, piercing or an identifiable piece of furniture for example. Also, if you are below the age of 18 or are speaking with somebody that is; sending, requesting or distributing a naked photo is actually classified as child pornography and is a criminal offence. Equally, when somebody sends you a naked photo, it can also feel like a good idea to show it to your mates and often the welfare of the sender isn’t even considered. Please consider the rates of self-harm and plummeting levels of confidence that can happen as a result of having an intimate photo shared. Oh, and it’s also illegal to distribute the content without the consent of the sender. advice For Parents and Guardians > Bullying on Smartphone Apps First and foremost, it is really important to build an open and understanding relationship with your child so that they feel comfortable approaching you with any troubles that they may be facing. Often, young people can feel embarassed and ashamed about bullying and so it is important for them to know that it is nothing to hide and that you are always there for them if they want to chat. There are a few common ‘tell-tale’ signs that may suggest your child is being bullied; these include, but are not limited to anti-social behaviour, a tendency to isolate themselves, sudden changes in behaviour or a loss in appetite. Familiarise yourself with cyberbullying related issues and their effects so that you are prepared to respond should your child report abuse to you. Download our information pack from: http://www.ditchthelabel.org/dealing-with- cyberbullying/ > Sexting and Naked Photos First and foremost, it is unlikely that your child is going to want to talk to you about sexting and naked photos. It may be an idea to address it early on by outlining your expectations and explaining the risks and . i 32
  • 33. dangers attached to sexting and naked photos before your child is given access to their first mobile phone. It is also important to communicate the potential criminalities of sending or requesting naked images to and from minors below the age of 18. One of the most important things you can do as a parent or guardian is to harness open and honest communication with your children; tell them that they can talk to you any time about anything that is troubling them, including the issues surrounding sexting. It may be worth highlighting to your child that it isn’t something you haven’t seen before, to weaken the angst of communication. If your child has had a naked image of them distributed without their consent and they are below the age of 18, it is important that you contact the Police immediately as it is a serious criminal offence. Regardless of age, it is usually a good idea to get the Police involved sooner rather than later. Ensure that your childs school or college is aware and involved in the process. Do not forget to consider the need for emotional support for your child either; the whole process is going to be incredibly difficult and humilating for them so please try to be as understanding as possible. Advice For Schools and Colleges > Bullying on Smartphone Apps It is important for teaching professionals to understand the severity of cyberbullying and the level of trauma that it can cause. Just because it is typed on the Internet does not make it any less hurtful to your students. We always advocate having open and honest relationships with your students so that they feel comfortable about approaching you with any bullying related issues. Our research shows that only 38% of young people feel comfortable reporting bullying to a teacher. We have found that cyberbullying has a significant impact upon the emotional welfare of students and so it is essential for teachers to proactively monitor the behaviour and mood of students to check for potential signs of bullying. Please be aware that cyberbullying may be less obvious than physical or verbal bullying in the classroom. You may find that students are isolating themselves or are exhibiting challenging behaviour. Ultimately, education is key to reducing the effect and prominence of bullying within our schools and colleges. Cyberbullying should now form part of all PSHE curriculum with regularly updated content to reflect the constant changing nature of social media. We are able to provide this content directly to schools and colleges. Our cyberbullying strategy consists of lesson plans, group activities, action-based learning sets and a wide variety of content and covers the following topics: • The significance of cyberbullying in the context of young people’s social lives • The severity and legal implications of online bullying, including harassment and offensive content • How to report cyberbullying on social networking sites and mobile phone networks • The importance of taking a social responsibility to report cyberbullying aimed at others • How to behave appropriately online • Staying safe online • Sexting and naked photos: etiquette and how to deal with related situations • The legalities surrounding child pornography and naked photos • What to do if you feel pressured into sending naked photos • Why apps like Snapchat aren’t safe ways to share naked photos If you are interested in finding out more about our cyberbullying strategies, please contact Sue Jones on Sue@DitchtheLabel.org. > Sexting and Naked Photos It is essential that you consider the welfare of the students involved throughout the process of investigating and dealing with the situation. It is likely that the victim is going to feel incredibly embarrassed and may benefit from the support of counselling. Try not to bring too much attention to the situation but be swift in your approach. If the child is below the age of 18, it is important that you are not involved in the process of viewing, storing or distributing the image in question. You should seek the support of the Police in all cases involving minors. It is advisable for schools and colleges to be proactive with regards to educating students about appropriate etiquette regarding sexting and naked photos. Also highlighting potential criminalities alomg with the emotional and behavioural impacts that unathorised distribution could have on the victim. Advice For Government > Bullying on Smartphone Apps More young people than ever are now being bullied online. We strongly advise Governments to consider the legislation currently governing smartphone social networks. Our data has shown that some of the largest networks online are failing vulnerable minors, which is having catastrophic effects. Greater investment needs to be made into education, particularly to highlight the criminalities of cyberbullying and to teach young people on exactly what they should do if they either fall victim to, or witness cyberbullying, whilst also educating on net-etiquette. > Sexting and Naked Photos Legislation surrounding the unathorised distribution of naked photos along with child pornography legislation needs to become more transparent and accessible to young people as a reactive approach. Wse believe that from the back of this research, British teenagers have significant issues in regards to feeling accepted and valued and are sending naked photos, at times, for the wrong reasons. We need greater investment in education and interventions in schools and colleges. Investment needs to be concentrated on innovation and new ways of tackling these issues. Advice For Social Networks > Bullying on Smartphone Apps Increased investment of moderation time and automated reporting technology is absolutely essential and the safe guarding of vulnerable youths should be marked as a priority. Each social network has a responsibility to educate all users about cyberbullying, the 33
  • 34. impact of it and the ways in which content and users can be reported. Greater transparency is required and we believe that social networks should use an external agency to produce annual audits of cyberbullying for general release to the public. Zero tolerance policies absolutely must be established and implemented within all social networks, especially those with high incident ratios and low support service satisfaction as identified within this report. Certainly with some smartphone apps, the reporting mechanisms either don’t exist or are difficult to navigate for young people. These mechanisms need to be made visible and the process of reporting content and users should be explained to users upon registration. Strategic partnerships with charities such as Ditch the Label, Childline and The Samaritans could ensure that direct advice and support is available to young people active on each network, without increasing burden on internal moderation and support teams. How We Can Help Each year, we work with thousands of teens from across the UK to help reduce the effect and prominence of bullying. We work in partnership with schools and colleges from across the country and are able to produce tailor made education and research packages for different establishments. We are able to provide complete cyberbullying and sexting educational resource packages and are able to produce tailored research for schools and colleges. We also produce a whole host of bullying related resources that are available to young people, parents and teaching professionals freely from our website. To find out more, either visit: www. DitchtheLabel.org/education/ or contact us on (01273) 201129 / info@DitchtheLabel.org. Registered charity number: 1156329. by donating £2.27, you can provide crucial support to 1 young person currently being bullied. provide help now at: ditchthelabel.org/donate “ZIPIT” Zipit is ChildLine’s first ever app, available for Android, Apple and BlackBerry smartphones (and iPod touch). It’s free to download and helps get flirty chat back on the right track. It’s packed with killer comebacks and top tips to help you stay in control. 34
  • 35. Ditch the Label your world, prejudice free .