The WRITE model
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The document discusses five qualities, WRITE, that support teams online. They are being Warm by sharing personal stories and examples, Responsive by promptly responding to questions, Inquisitive by asking questions rather than giving direct answers, Tentative by asking questions respectfully, and Empathetic by considering others' situations. Being WRITE helps teams connect to leaders and enhances engagement and problem solving.
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The WRITE model
- 1. When it comes to supporting your team are you WRITE?
- 2. W W arm Helping your teams connect to you as a person by describing who you are in introductory information, sharing stories, conveying a range of emotions in written text, and using lots of examples in describing important concepts.
- 3. R esponsive Responding to requests, questions, and posts in a timely manner.
- 4. I I nquisitive Enhancing engagement and active problem solving by asking questions rather than providing direct answers.
- 5. T T entative Asking questions framed in a non-aggressive manner.
- 6. E E mpathetic Increasing cohesiveness by considering the situations of your team members.
- 7. Credits Adapted from: http://learn.royalroads.ca/ctet/Resources/newinstructors/Online%20Facilitation-T4T.pdf Photo Credits: http://flickr.com/photos/ericskiff/471212653/ http://flickr.com/photos/erix/2600692803/ http://flickr.com/photos/nguarracino/2619224657/ http://flickr.com/photos/saravk/119397581/ http://flickr.com/photos/xeeliz/268909247/