Things I value
Download as PPTX, PDF0 likes337 views
A 2010 study surveyed 61 hotel customers to identify what attributes they value most and had 17 customers rank the importance of those attributes. For business travelers, cleanliness and location were the most important attributes they wanted included in their hotel rate. For leisure travelers, an included breakfast was the most important attribute they wanted in their hotel rate.
Things I value
- 1. What do customers value when staying in hotels? A quick study carried out in November, 2010 61 Respondents to select attributes. 17 Respondents to rank importance.
- 2. When travelling on a business trip, what would you MOST like to see included in your rate? 0 2 4 6 8 10 12 14 16 Series1
- 3. When travelling on a leisure trip, what would you MOST like to see included in your rate? 0 2 4 6 8 10 12 Series1