Three simple ways you can improve any business with IBM Connections
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The document discusses how to enhance business operations using IBM Connections through improved communication, collaboration, and coordination. It emphasizes the importance of engaging with both internal staff and external partners to build relationships and knowledge sharing while reducing reliance on email and file management. Key strategies include actively participating in communities, streamlining workflows, and focusing on content rather than files.
Three simple ways you can improve any business with IBM Connections
- 1. UKLUG 2012 – Cardiff, Wales September 2012 Session subtitle ICON UK 2015 Three simple ways you can improve any business with IBM Connections Alan Hamilton European Business Partner Technical Leader IBM Collaboration Solutions
- 2. UKLUG 2012 – Cardiff, Wales WARNING
- 3. UKLUG 2012 – Cardiff, Wales Some C Words for you •Communication •Collaboration •Coordination •Connections
- 4. UKLUG 2012 – Cardiff, Wales What is the point of using Connections? A better social life? Build your CV? Stalking that cute guy/girl in HR?
- 5. UKLUG 2012 – Cardiff, Wales Getting value from IBM Connections comes from giving it a purpose
- 6. UKLUG 2012 – Cardiff, Wales What do you do at work?
- 7. UKLUG 2012 – Cardiff, Wales What do you do at work?
- 8. UKLUG 2012 – Cardiff, Wales Some C Words for you •Communicate •Collaborate •Coordinate •Connections
- 9. UKLUG 2012 – Cardiff, Wales Communicate
- 10. UKLUG 2012 – Cardiff, Wales Communication Requires Engagement •Simply publishing information is not enough. •You must consider the reader in everything. •Be provocative – always have a call to action. •Keep it up to date, keep it fresh, but not too often.
- 11. UKLUG 2012 – Cardiff, Wales
- 12. UKLUG 2012 – Cardiff, Wales External Communities Drive Engagement with Customers & Partners EXTERNAL INTERNAL Internal Communities build teamwork and enhance experience and knowledge Truly working Together with Your customers and making your staff available Reduces costs and builds loyalty
- 13. UKLUG 2012 – Cardiff, Wales Start today to change how you communicate •Get your customers and partners into external communities. •Get all your staff in those communities •Set up working areas for sales, projects, support •Move communications to status updates, comments, likes. •Over time your collective knowledge rises. •People don’t hide behind email.
- 14. UKLUG 2012 – Cardiff, Wales
- 15. UKLUG 2012 – Cardiff, Wales Some C Words for you •Communicate •Collaborate •Coordinate •Connections
- 16. UKLUG 2012 – Cardiff, Wales
- 17. UKLUG 2012 – Cardiff, Wales Files = Hell 750Kb document X 45 people = 6,750 emails = 5Gb files total = 33Mb / user
- 18. UKLUG 2012 – Cardiff, Wales Cut down the noise by removing the files Word Power- point Excel IBM Docs Connections Wiki
- 19. UKLUG 2012 – Cardiff, Wales Make it easy Power- point Do the initial design in PowerPoint IBM Docs Develop the content with your colleagues Power- point Export back to PP to tidy up then share in Connections. Presentations IBM Docs Develop the content with your colleagues Build Charts / more complex solutions. Spreadsheets ExcelExcel Upload to Connections & Share
- 20. UKLUG 2012 – Cardiff, Wales Make it easy Documents which stay internally IBM Docs Connections Wiki Word Export to Word if you need to share it externally Documents you need to Share outside your business
- 21. UKLUG 2012 – Cardiff, Wales Some C Words for you •Communicate •Collaborate •Coordinate •Connections
- 22. UKLUG 2012 – Cardiff, Wales What do you need to co-ordinate?
- 23. UKLUG 2012 – Cardiff, Wales Co-Ordinate Anything with Activities
- 24. UKLUG 2012 – Cardiff, Wales
- 25. UKLUG 2012 – Cardiff, Wales Standardise your approach
- 26. UKLUG 2012 – Cardiff, Wales WARNING
- 27. UKLUG 2012 – Cardiff, Wales Some C Words for you •Communication •Collaboration •Coordination •Connections
- 28. UKLUG 2012 – Cardiff, Wales Three simple ways you can improve any business with IBM Connections Build stronger relationships And capture experience and knowledge Focus on the content, don’t fuss with files and email Co-ordinate and capture your best practice to drive quality
- 29. UKLUG 2012 – Cardiff, Wales Like this? Get my free book http://bit.ly/ZNFhTG http://alanghamilton.com