Timothy_Sisk
- 1. 89 Prospect Street Rockland, MA 02370 (562) 383-3719 65tims@gmail.com Timothy Sisk Summary of qualifications Motivated individual with over 15 years of experience in the testing, management, documentation, and implementation of software. Technical Experience Operating Systems: Windows7, NT, XP, Unix, VMS, MVS Platforms: Windows NT, Sun, HP, AIX, IBM, VMS Databases: SQL, Oracle, Sybase, Informix, MS Access Programming Languages: Visual Basic 6, VB.Net, C# Software Testing Applications: HP Quick Test Pro/Unified Functional Testing, HP Load Runner, Visual Studio Load Testing, Team Foundation Server, Empirix E-Test Suite, Rational Test Suite Work experience 2011-Current Monarch Healthcare – UHG Optum Irvine, CA Quality Assurance Lead – Application Services Group Duties and Responsibilities: Coordination of testing efforts for all internally developed and 3rd party applications. Coordination of companywide ICD10 testing for all internal applications. Development, maintenance and execution of test requirements and procedures for functional, GUI and system testing of 3rd Party Next Gen EHR/Practice Management application. Development and execution of test requirements and procedures for functional and integration testing of Health Information Exchange. Provision of direct Product Support for users by applying requested configuration updates to Next Gen application. Maintenance of all test and staging environments to facilitate QA testing and User Acceptance Testing for all internally developed and 3rd party applications. Coordination of development, maintenance and execution of Automated testing for internally developed applications. Formulation and implementation of Load/Performance Testing for all web based applications (3rd party and internally developed) utilizing Visual Studio Performance testing too and HP Load Runner tools. Maintenance of all Test and Staging application, database and supporting servers to ensure all environments provide a valid test platform. Application and Quality Assurance process training for member of development and systems analysis teams.
- 2. 2007-2011 Monarch Healthcare – UHG Optum Irvine, CA Senior Quality Assurance Analyst – Application Services Group Duties and Responsibilities: Development and implementation of Quality Assurance process and procedures upon creation of Quality Assurance group for Application Services department, specifically: .Implementation of Test Lifecycle to Development Process Configuration and implementation of Defect Management processes. Creation and maintenance of test artifacts for all developed applications, test plans, test cases, test status reports. Development and execution of test requirements and procedures for functional, GUI and system testing of internally developed web based Practice Connect Referral processing application utilized by > 100 internal users and > 1500 Provider offices and Hospitals throughout California. Formulation of test strategies for functional system, integration and regression testing for internally developed client server Specialty Capitation application. Development and execution of test requirements and procedures for functional, system and regression testing of internally developed web based Provider Management application. Development and execution of test requirements and procedures for system and regression testing of 3rd party web based Claim Processing application. Development and execution of test requirements and procedures for functional, system and regression testing of internally developed web based Risk Adjustment application. .Formulation of test strategies for verification of integration of applications in a replicated SQL environment. Coordination of User Acceptance Testing for all applications. Direct interaction with internal and external user communities to assist with comprehension and verification of product enhancements prior to release to production. Assist with application support by investigating and working on temporary/permanent solutions to user reported issues. Creation and execution of Automated functional testing for all internally developed applications utilizing HP QTP/UFT testing tool Implementation of Load/Performance Testing for all web based applications (3rd party and internally developed) utilizing Visual Studio Performance Testing tool.
- 3. 2003 - 2007 Fair Isaac Corporation Irvine, CA Software Quality Assurance Analyst – Insurance Product Development Duties and Responsibilities: Development and execution of test requirements and procedures for functional, GUI and system testing of VB.Net based Claims Examiner Portal web interface into SmartAdvisor application. Formulation of test strategies for functional system, integration and regression testing for Worker’s Compensation Bill Review product utilized by Zurich Insurance, Texas Mutual Insurance One Beacon Insurance and numerous California local and county governments. Development and execution of test requirements and procedures for functional, system and regression testing of application User Interface, Electronic Data Interchange, and State Reporting functionalities. Development and execution of test requirements and procedures for system and regression testing of transition of legacy Btrieve based applications to SQL based SmartAdvisor application. Development and execution of test requirements and procedures for functional, GUI and system testing of VB.Net based Claims Examiner Portal web interface into SmartAdvisor application. Creation of functional specifications and user documentation for VB.Net based Claims Examiner Portal application. Assistance with development and implementation of product training curriculum for VB.Net base Claims Examiner Portal application. Development and execution of test requirements and procedures for functional and integration testing of SmartAdvisor application ANSIX12 Electronic Data Interchange functionality utilizing Microsoft BizTalk technology. 2002 Pegasystems Inc. Cambridge, MA Quality Engineer – Healthcare Product Development Duties and Responsibilities: Formulation of test strategies for functional regression and scenario based testing for Health Care Customer Relationship Management product utilized by Blue Cross Blue Shield and Kaiser Permanente. Development and execution of scenario based test procedures. Coordination and management of execution of functional regression testing by overseas consulting firm. Creation of defect tracking database for management of defect- resolution life cycle process including identification, prioritization, assignment, resolution and certification of product defects. Development of Product Function Map and Product Screen Library documents for Healthcare application. Creation of cross product Quality Assurance group responsible for standardizing and streamlining quality assurance process for company’s “CRM Template” products. Development of group charter, standard format for test procedures, automation strategy and coordinated release process.
- 4. 1998-2001 Pegasystems Inc. Cambridge, MA Quality Engineer – Quality Engineering Group Duties and Responsibilities: Formulation of test strategies for unit, system, integration, regression and automated testing of Customer Relationship Management software utilized by AOL, and Bank of America. Creation of automated procedures for system acceptance and regression testing of system functionality resulting in significant reductions in product QA and Release times. Coordination of testing efforts for full and maintenance releases of Pegasystem product on multiple platforms (SUN, NT, HP, AIX, VMS, and MVS) and databases (Oracle, SQL, Informix, Sybase). Development of test plans and criteria for system level functionality of software including: Installation and Upgrade processes, data integrity, performance and monitoring processes, 24x7 architecture, web interface, archival storage and retrieval. Assistance with development, evaluation and utilization of in-house automated testing tools and in evaluation of vendor developed automated tools to assist with regression and unit testing of product. Development of defect resolution life-cycle process for identification, prioritization, resolution, and certification of product defects. Development and implementation of QE education materials. Conduction of training sessions for QE and Release Management staff covering Product Development Life Cycle, Quality Assurance and Defect-Resolution Life Cycle processes. Assisted field staff with resolution of client issues in role as “Expert” for PegaSEARCH and PegaINDEX installations and functionality. 1997-1998 Pegasystems Inc. Cambridge, MA Product Designer – Research Solutions Group Duties and Responsibilities: Management of development, testing, documentation, and release of archival check processing data product utilized by The Federal Reserve, EDS (London) and Australia National Bank. Identification and resolution of issues for product releases. Coordination of installation of multiple PL1 and C++ implementations. Production of user documentation, technical database specifications and data field layouts for vendor data. Creation of plans for unit, volume and regression testing of multiple codes (PL1, C++), databases (SQL, Oracle), and platforms (MVS, NT, Sun) Development and implementation of product training curriculum. Conduction of training sessions detailing product functionality, configuration and installation/upgrade procedures.
- 5. 1997 WinMill Software Boston, MA Quality Assurance Consultant Duties and Responsibilities: Provided clients with defect, volume and regression test plans and strategies based on the SQA Robot testing tool. Development of functional hierarchy, test cases, and test procedures to automate product verification. Creation of defect tracking process integrated with the testing effort using SQA Manager product. Provision of training for use of SQA Suite of testing tools as well as the quality assurance process in software development. 1996-1997 Fidelity Investments Westwood, MA Quality Assurance Analyst Duties and Responsibilities: Development and execution of regression test plans for client/server based Asset Management product. Creation of defect tracking and resolution process Creation of test procedures for automated product regression testing. 1996 Fidelity Investments Westwood, MA Project Coordinator Duties and Responsibilities: Coordination of testing effort and defect tracking for implementation of Client/Server Asset Management product. Published data on known and resolved issues and compiled identification and resolution statistics for project management. Formulation of Quality Assurance team to formalize testing effort with documented procedures and introduction of automated testing. Related Experience 6 years experience teaching American Government, American History, and International Relations at the University and Secondary levels. Education 1992 The University of Rhode Island Kingston, RI M.A. Political Science 1990 Trenton State College Ewing, NJ M.A. Secondary Education 1988 Rutgers University New Brunswick, NJ B.A. Political Science