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TMD ESTABLISHED JULY 2010 
1
Seeking Best ROI for TMD 
Strategic Marketing Group 
Establishes Benchmarks & Goals 
• Marketing Analysis 
• Industry Outreach 
• Recommendations based on 
highest ROI 
2
Measurable Goals 
• Website Sessions 
• Paid Advertising Equivalency 
• E-Marketing Reach 
• Hotel Occupancy 
3
TMD Plan: Six Primary Areas of Focus 
4 
• Brand Development 
• Expansion of Media Reach 
• Travel Media Exposure 
• Online Marketing 
• International Leisure 
(UK) 
• Corporate Meetings 
Market/Group
Brand Development 
5
Expansion of Media Reach 
Media Buy More Than Triples 
$800,000 
$700,000 
$600,000 
$500,000 
$400,000 
$300,000 
$200,000 
$100,000 
6 
$0 
Budget Growth for Direct Advertising 
2009/2010 2014/2015
Travel Media Exposure Goal: 
Increase PAE by 20% Annually* 
7 
* $8 Million by 2014/2015
Three Year Average 
Up from $4M to $11M 
8
Online Marketing Initiatives Goal: 
Increase Traffic from 300K to 450K in Three 
Years 
9 
• Web Site 
• Social Media 
• E-Marketing
Website Growth Doubles 2009 to 2014 
10 
800000 
600000 
400000 
200000 
0 
Website Visits: 2009 to 2014 
June 09/10 June 10/11 June 11/12 June 12/13 June 13/14
Website Visit Growth by Month 
FY 09/10 and FY 13/14 
11 
90000 
80000 
70000 
60000 
50000 
40000 
30000 
20000 
10000 
0 
2009/2010 
2013/2014
Corporate Meetings 
12 
• Brand Development 
• Marketing Initiatives 
• Leads
Corporate Meetings 
13 
Advertising Initiatives: 
• Cvent 
• Meetings Focus 
• Silicon Valley Business Journal 
• Google Adwords/YouTube/Facebook 
• Meeting Professionals International 
(MPI) Perspective Magazine
Corporate Meetings 
14 
Destination Presence 
At Trade Shows: 
• MPI Northern California Chapter 
Annual Conference & Expo 2015 
• Sponsorship of MPI Professional 
Education Program
International Marketing- UK 
15 
• Visit CA 
• Brand USA 
• Black Diamond 
• Pow Wow Trade Show 
• Go West Trade Show
International Marketing- UK 
16 
8,000 
7,000 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
0 
Web Traffic from the UK increases 130% 
2009 2014
Market Development: 
Contracts With Local Hotels Grow from 3 to 50 
17 
• Bonotel 
• Bon Voyage 
• Virgin Holidays 
• New World Travel 
• Meeting Point North America
Recap of TMD Goals and Results 
18 
• Website Sessions- 300K to 600K 
• Paid Advertising Equivalency- $3.9M to $14M 
• E-Marketing Reach- 15K to 30K 
• Occupancy…
Annual Occupancy Increases 28.5% 
Last 5 Years* 
19 
80.0 
60.0 
40.0 
20.0 
0.0 
Occupancy Percentage Five Year Trend 2009 - 
2013 YTD 
2009 2010 2011 2012 2013 
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 
*as reported by Smith Travel Research, Inc.
Percent Change in Occupancy By Quarter* 
Santa Cruz County- 2009 to 2013** 
20 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Quarter 1 Quarter 2 Quarter 3 Quarter 4 
2009 
2013 
33% 
Increase 
31% 
Increase 
22% Increase 
34% 
Increase 
*Calendar Year **as reported by Smith Travel Research, Inc.
Occupancy Growth 2010 through 2013* 
21 
*as reported by Smith Travel Research, Inc. 
14 
12 
10 
8 
6 
4 
2 
0 
2010 2011 2012 2013 
% Increase in Occupancy Santa Cruz 
% Increase in Occupancy Monterey 
% Increase in Occupancy California 
% Increase in 
Occupancy 
Santa Cruz Monterey California 
2010 3.7 3.4 5.9 
2011 11.6 4.6 5.3 
2012 6.3 3.8 3.6 
2013 3.9 3.4 2.8 
6.4 3.8 4.4 
<--Average % 
Increase
TMD Task Force powerpoint

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TMD Task Force powerpoint

  • 2. Seeking Best ROI for TMD Strategic Marketing Group Establishes Benchmarks & Goals • Marketing Analysis • Industry Outreach • Recommendations based on highest ROI 2
  • 3. Measurable Goals • Website Sessions • Paid Advertising Equivalency • E-Marketing Reach • Hotel Occupancy 3
  • 4. TMD Plan: Six Primary Areas of Focus 4 • Brand Development • Expansion of Media Reach • Travel Media Exposure • Online Marketing • International Leisure (UK) • Corporate Meetings Market/Group
  • 6. Expansion of Media Reach Media Buy More Than Triples $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 6 $0 Budget Growth for Direct Advertising 2009/2010 2014/2015
  • 7. Travel Media Exposure Goal: Increase PAE by 20% Annually* 7 * $8 Million by 2014/2015
  • 8. Three Year Average Up from $4M to $11M 8
  • 9. Online Marketing Initiatives Goal: Increase Traffic from 300K to 450K in Three Years 9 • Web Site • Social Media • E-Marketing
  • 10. Website Growth Doubles 2009 to 2014 10 800000 600000 400000 200000 0 Website Visits: 2009 to 2014 June 09/10 June 10/11 June 11/12 June 12/13 June 13/14
  • 11. Website Visit Growth by Month FY 09/10 and FY 13/14 11 90000 80000 70000 60000 50000 40000 30000 20000 10000 0 2009/2010 2013/2014
  • 12. Corporate Meetings 12 • Brand Development • Marketing Initiatives • Leads
  • 13. Corporate Meetings 13 Advertising Initiatives: • Cvent • Meetings Focus • Silicon Valley Business Journal • Google Adwords/YouTube/Facebook • Meeting Professionals International (MPI) Perspective Magazine
  • 14. Corporate Meetings 14 Destination Presence At Trade Shows: • MPI Northern California Chapter Annual Conference & Expo 2015 • Sponsorship of MPI Professional Education Program
  • 15. International Marketing- UK 15 • Visit CA • Brand USA • Black Diamond • Pow Wow Trade Show • Go West Trade Show
  • 16. International Marketing- UK 16 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Web Traffic from the UK increases 130% 2009 2014
  • 17. Market Development: Contracts With Local Hotels Grow from 3 to 50 17 • Bonotel • Bon Voyage • Virgin Holidays • New World Travel • Meeting Point North America
  • 18. Recap of TMD Goals and Results 18 • Website Sessions- 300K to 600K • Paid Advertising Equivalency- $3.9M to $14M • E-Marketing Reach- 15K to 30K • Occupancy…
  • 19. Annual Occupancy Increases 28.5% Last 5 Years* 19 80.0 60.0 40.0 20.0 0.0 Occupancy Percentage Five Year Trend 2009 - 2013 YTD 2009 2010 2011 2012 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec *as reported by Smith Travel Research, Inc.
  • 20. Percent Change in Occupancy By Quarter* Santa Cruz County- 2009 to 2013** 20 80% 70% 60% 50% 40% 30% 20% 10% 0% Quarter 1 Quarter 2 Quarter 3 Quarter 4 2009 2013 33% Increase 31% Increase 22% Increase 34% Increase *Calendar Year **as reported by Smith Travel Research, Inc.
  • 21. Occupancy Growth 2010 through 2013* 21 *as reported by Smith Travel Research, Inc. 14 12 10 8 6 4 2 0 2010 2011 2012 2013 % Increase in Occupancy Santa Cruz % Increase in Occupancy Monterey % Increase in Occupancy California % Increase in Occupancy Santa Cruz Monterey California 2010 3.7 3.4 5.9 2011 11.6 4.6 5.3 2012 6.3 3.8 3.6 2013 3.9 3.4 2.8 6.4 3.8 4.4 <--Average % Increase